I would give this place zero stars if that were even an option. Just take a look at the attached picture and tell me what's right about it--because I can't find a single thing. The "garlic Parmesan" looks more like garlic ass--there's no way anyone in the kitchen thought this was acceptable to serve. I wouldn't eat here again even if they paid me. Absolutely disappointing across the board. read more

Upper Crust Pizzeria - Pizza Near Me - Boston, Massachusetts

Faster service this time. But the combo order on the website included cookies, but they weren't included in the bag. Didn't even show up on the ticket, so a mismatch between the ordering system and the restaurant. Get it together for pete's sake. read more

We walked 16 minutes because it looked that good on yelp. We get here and they are so nice to us, great service making sure our tables are clean, they had great choices for slices to choose from. Loved the thin crust loved the sauce. They let us sit outside even though they were cleaning up for the night they set the chairs back out so we could enjoy a great experience of this part of town. Even the neighbors stopping by to get their pizza say hi and make you feel welcome. So glad I found this place.... read more

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The Review: My food was absolutely incredible. I ordered the gluten free vegetarian GOAT and was blown away. I usually include pics with my reviews but my brain was entirely focused on putting the pizza in my mouth. It was gone before I realized I should've taken a photo. Hot, crispy, flavorful, great balance of sauce, cheese, and veggies, and very garlicky. Upper Crust has my heart. I ordered online and it was ready on-time (time provided when ordering). Also ordered the Greek salad, which was fresh and simple. All good things to say about Upper Crust. Item(s) ordered: The Vegetarian G.o.a.t Gluten-Free (14"), Greek Salad read more

This place is absolutely amazing. My girlfriend and I were stranded outside with nowhere to go, and this pizzeria allowed us to come experience their warm atmosphere with open arms. The workers are fabulous, their hospitality is just through the roof, and the food put it all together. read more

Second time getting pizza here. Highly recommend! Perfectly cooked thin crust pizza with great flavor, (skip the salad too small too for the price ) read more

Came here for a quick dinner on a Saturday night with some friends. There were a lot of people doing orders to go which I think contributed to a bit slower service for dine in orders. We ordered a slice of pizza, chicken tenders with fries, baked ziti, and a Caesar salad. The good came out hot which was nice. The Caesar salad didn't have any dressing come with it and our slice of pizza went missing and eventually turned into a small pizza to compensate for the delay which was appreciated. We were in a bit of a rush at dinner so we were mostly relying on a place being quick. Overall, the food did the job but I would get it to go next time. read more

This is a warning to all south end/roxbury residents. On june 30th around 1pm I went to the upper crust on tremont st. I ordered chicken tenders. I bit into one and what I thought was just hardened bread crumbs was actually a small piece of hard plastic. My crown came loose and I ran from the restaurant to my dentist office, which luckily was 2 blocks from there, to ask them to re-cement my crown. After my x ray they told me my tooth was fractured and needed to be removed. I emailed the restaurant right after leaving and they not only broke my tooth but didnt even have the decency to respond to my email. No apology, nothing. I now have to have surgery to remove my tooth. A few weeks later my daughter went in to order food, and the manager refused to serve her because of what happened to me. They care ABSOLUTELY NOTHING for their customers. I've been eating here for over 20 years and when I got hurt they did nothing to help me. Please beware of this restaurant. The only thing they care about is your money. I never thought a business i supported for so many years would treat me and my family like this. If you decide to eat here please do your due diligence and check your food! If your hurt you'll receive no help from them, trust me. read more

This place had the best gluten free crust I've ever had. The guys working are always so nice - I recently ordered a regular crust by accident and they remade my entire pizza no problem. Didn't even let me tip. 10/10 recommend! read more

Upper Crust Pizzeria - Gluten 14" Gluten-Free Pizza - build your own - Pizza Near Me - Boston, Massachusetts

I ordered a pizza just before closing. We asked if we were to late and they said no, so we ordered a hamburger and onion pizza. At home when we opened the box we saw a pepper pizza with a few pieces of hamburger. I was very surprised and not happy as I'm allergic to peppers. I'm very upset as by this time the restaurant was closed and I had no dinner and a pepper pizza wasted. read more

Pizza is good Deliver is always always always terrible Tonight was a TWO HOUR WAIT - an hour longe than promised read more

So I'm quite disappointed in the delivery service of the restaurant. Not only did it take 2 hours for them to deliver my food which was cold but they left my order on a trash barrel. That's so unacceptable. read more

Upper Crust Pizzeria - a pizza box on top of a trash can - Pizza Near Me - Boston, Massachusetts

Very sloppy pizza and they need to clean their oven. It is hit and miss, sometimes I grab a slice and it is okay and sometimes pure garbage. Talk about a flop, my last piece could not even be lifted up. The sauce just slid off the pie............ read more

My favorite pizza in town, so glad it's in the South End. Last year I ordered a huge feast for a cousin's visit and is was excellent also. JL read more

There's not too many pizza joint that really stand out besides pizzas in the north end. Upper crust shut down there newbury st joint so I decided to come here for a couple slices. Pretty quiet here around 1pm , I think it's just a bad location in general with not too many pedestrians walking or spots to park. Got a couple of pepperoni slices and they heated up for me to go. Their slices are thin , I wish they put extra tomato sauces on their pizza which would improve the pizza so much. It's not a bad place to stop in for a couple of slices. read more

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Ordered half margherita and they clearly didn't care enough to make it properly and just did half a regular cheese pizza with some basil. Not what they advertised and not what I wanted. Annoyed they wasted my money and their website doesn't seem to even have a way to contact customer service read more

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So this is the second spot I have tried on my two week Boston pizza tour. It's right across from my Airbnb and I have to say that it was pretty delicious. Granted I mostly get cheese or pepperoni as my baseline when comparing pizzas. I really loved the crust. It was light and thin and overall had a nice flavor. The sauce was not something I would write home to my mother from prison about, but overall it was delicious. The staff was nice and I will definitely be coming back here. read more

Upper Crust Pizzeria - Pizza and a Fiend Ty Morrow BMX bike. - Pizza Near Me - Boston, Massachusetts

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Their seasonal pizzas like the butternut squash one are fantastic! Slices are huge and everything tastes great. One of my favorite local pizza places by far. read more

The worst pizza I've ever had!! This is unacceptable. Even though I chose to pick up the burned pizza was redone and again went home with burned crust for me and my guests. Wasted time and money for throwing the 3 large pizza's in the trash. read more

Upper Crust Pizzeria - Upper Crust Boston, pizzas - Pizza Near Me - Boston, Massachusetts

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TLDR: easy to order online, in person and slices are available at the location. Solid pizza in the south end with their own selection of specialty style pizzas. Always a great value and delicious. The pizza is more of a thinner crust style. The 14" feeds 2 pretty easily while the 19" I'd say 4. read more

The second star is for the product which at its core is solid but the service at this location has gone so far downhill that I'm pretty much done here despite living around the corner and being a loyal customer. Just today, when I asked for the side of marinara that was included w. mozzarella sticks I immediately found myself in an argument w. the supervisor who was trying to charge me extra despite me showing her the website where it was clearly included. This was only "settled" by her calling the manager who of course confirmed the marinara should've been included. What an odd and inconsequential thing to escalate, against the customer... unneeded stress added to trying to get a snack. read more

I absolutely love the Upper Crust! I discovered it by chance 6 years ago and I've been in love ever since. I've brought family, friends, and colleagues here and they've all loved it. I've even gotten my college to order from here. Yes, the price point is higher than your average fast food pizza but it's so worth it. The crust is thin, the toppings are fresh, the staff is warm, and the atmosphere is familial. Boston is not Boston without the Upper Crust. Highly recommend doing a custom: potato, artichoke, black olives and bacon. I'm so sad I'm moving out of the city. Highly recommend. Thank you Upper Crust for all the memories and the delicious meals read more

Upper Crust Pizzeria - Pizza Near Me - Boston, Massachusetts

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Here is my opinion about their pizzas: OK crust, terrible skill with cooking vegetables and careless customer service. Most veggies were not cooked through well. Sliced raw tomato on one of the pizzas. On another pizza, supposedly fire roasted tomatoes though several pieces of inadequately cooked tomatoes. They ran out of basil and instead of phoning to ask what they could substitute, they told me this when i went to pick up. So what was supposed to be a simple pizza with basil, tomatoes and mozzarella now had raw sliced tomatoes, minimal cheese and no basil! I got my flyer in the mail that they changed management and they were offering the buy one get one free pizza deal so i thought id try. Was hoping for better pizza but unfortunately no improvement. Back to "Never Again" for me. I'll stick to my tried and tested pizza joints. read more

Upper Crust Pizzeria - See the raw tomatoe slices. And they ran out of Basil and didn't phone to ask for substitution. - Pizza Near Me - Boston, Massachusetts

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ordered a extra pepperoni large, got half cheese, half regular pepperon. worst pizza ever! a read more

We were strolling on July 4 on the Tremont St and found this place. We did a take out with a seasonal pizza (14"). The pizza crust was great and it was still warm till we came home. The pizza is on a little expensive side as compared to other stores ( if you want to have a take out or for delivery) Overall- we enjoyed the pizza !! read more

Upper Crust Pizzeria - Pizza Near Me - Boston, Massachusetts

The pizza is delicious, eat there just about every week. All the terrible reviews on here are about the delivery, which is no longer relevant cause everyone uses Uber Eats. Something should be done about that, but Yelp only intervenes if a company buys advertising packages from them read more

Great pizza and service! We loved the wings too! Just spicy enough for us! Our server was so friendly .

Great pizza place in the heart of the South End. Stopped by for their brunch pizza with a mimosa and a man-mosa! Seating outside to people watch, enjoy the sun, and eat a great slice of pie with a cold beverage! Definitely coming back! read more

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My side toppings came smashed together in lids falling all over the place, an annoying mess that I would have never ordered (not even saving plastic here so why the smashed up mess?). The. To make it worse... all the toppings were placed ON TOP of each other instead of separately. I had to individually take each piece off and then recook my own pizza because whoever did this was clearly not paying g attention or actively trying to make this a crappy experience. Either way, paying for take out and having an unnecessary mess with a shoddily made pizza is enough to make me take a long pause from ordering here. read more

Upper Crust Pizzeria - Pizza Near Me - Boston, Massachusetts

"Upper crust or utter crap?" That's a quote from my mom this weekend after trying upper crust. My parents came to visit me in Boston from NJ and I was very excited to get take out from here and show them what I thought was supposed to be some of the only decent pizza in Boston. Man, what a huge disappointment! We ordered two veggie lasagnas, a large beacon street pizza, and a large margherita pizza. After waiting over an hour our food finally arrived. The lasagnas were good - none of us had any complaints about them. It was the pizza that was horrendously overdone. What a huge disappointment. They were so over cooked that the crust was curling up in the box. Ugh! For 60 dollars we were left shocked and hungry. Definitely will think twice about ordering from upper crust ever again! read more

Upper Crust Pizzeria - Overdone cardboard pizza - Pizza Near Me - Boston, Massachusetts

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The Margherita pizza was terrible! No fresh basil, barely any cheese, and completely cold when it was delivered. The wings tasted like they were pulled out of the fridge because they were so cold and soft! read more

Upper Crust Pizzeria - Margherita Pizza - Pizza Near Me - Boston, Massachusetts

Pizza pretty good, but NEVER order delivery unless you like waiting 1+ hours; staff unhelpful.

I ordered myself a buffalo chicken calzone, and my oh my it was delicious! The buffalo sauce was just right, the chicken was tender, and the bread surrounding my behemoth dinner was crispy and tasty! So why only three stars? I asked specifically for bleu cheese on the side for dipping my buffalo chicken (I heart condiments), even asking if that was an option - and the cashier said it was no problem. So what do I get? Two little tubs of marinara sauce for dipping. DO. NOT. WANT. Especially since the marinara was wicked watery with a few chunks of tomato - not conducive for condiment dippage. Also the wait was kinda long - sure we were walk ins - but there appeared to be many employees behind the counter. Next time I'd call ahead. Or, order a beer (yes they serve beer) while I wait. And lastly, my meal cost over 10 bucks. Even though a boy was buying my dinner (oh hay gurl), there are other pizza places in the area that serve food faster, cheaper, and just as tasty. With three stars I'm sure I'll be back, but I'm in no rush. read more

Upper Crust Pizzeria - Pizza Near Me - Boston, Massachusetts

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The best pizza in Boston could be found here! have to walk about seven blocks to get this thin crust, flavorful and huge slices that make my day every time I come over for a savory bite. Have to note that since the store management had changed the place has much more friendly employes and with outstanding customer service. When I came over with a group of friends and some of us had food allergies we were so glad to have a nice and patient cashier helping us out. Love the variety of topping you could add to your pizza, plus slices of the day hands up the most unexpected and tasty. The store has a nice decoration and AC which was soo needed all summer. Couple days ago decided to try out their delivery service and was not disappointed either. Keep up with good work guys! read more

Incompetent app. The app says 20 minutes. This is BS expect to sit and wait twice as long since there is no reality to their online presence and what you will experience. Go somewhere else. read more

FYI : their Margherita version is just cheese pizza. If you want fresh basil and moz, the name of the pizza is called Harvard street. Love the thin crust and delicious toppings. It is more on the expensive side but hey, it is located in the South End so I'm not surprised. read more

Upper Crust Pizzeria - Pizza Near Me - Boston, Massachusetts

It's pretty remarkable how far this place has fallen since when I first got to Boston. 15 years ago I'd rank it as top 3 pizza places in Boston. I know they got new management since then in the fall of 2020, and I've tried to give it a few more chances to get back to what they once were. The pizza I got yesterday was seriously amongst the worst I've ever had. Pizza is super thin (great) but still somehow soggy (not great) even after being reheated. And the overall flavor is.....just bad, no other way to put it. Luckily Union Park Pizza is right down the street. read more

So my pizza rating is slightly different as I have to follow a diet that does not involve animal products (health reasons--I love meat and cheese). I have lived in the North End for a longtime now and have experienced the best pizza Boston has to offer (don't forget Santarpios'). I now have to find places that do vegan cheese. Upper crust thankfully is one of them! I got the veggie pizza and the pesto and I was blown away. The crust was well done and the tomato sauce is extremely unique and not overblown! I picked up and had no problems. Food was ready when I got there in 30 minutes from calling. I am very much looking forward to being back. Staff was nice and accommodating as well! read more

A BIG DISAPPOINTMENT While I do understand that this is move-in week for a lot of new students in the area, and that The Upper Crust probably received an unusual number of orders, I feel that what I experienced last night shouldn't go unnoticed. I placed an order as I usually do on the phone. It was about 8:40 pm. They told me my pizza and drinks would arrive in 45 minutes. An hour and a half later, it still had to arrive. I called, and no one picked up. After several attempts, someone picked up but left to do something else - a clear message that they were bothered by the phone ringing off the hook, and they had no interest in talking to anyone. Needless to say, my order was never delivered. Where in the world is "service" of this kind acceptable? The personnel at The Upper Crust is normally a little rough around the edges, but this is inadmissible. At least have the courtesy to call back to let me know that completing my order is not possible; it takes 20 seconds of your time, and you have a disappointed customer who will nonetheless return. But this behavior, so crass, rude, and downright unprofessional, should not be tolerated, especially when it's impossible to order anywhere else after 10 pm. Knowing how they are, the manager and personnel at The Upper Crust won't care that I'll never set foot in their South End location, or order delivery again. However, I thought other people might want to know about their lack of professionalism. read more

i grew up with upper crust as my favorite bougie pizza (that's not a local pizza shop) it was always memorable. I recently visited this spot super excited, i was craving a slice and some lasagna. pizza was soooo good! I had the veggie pizza, though I would say it could have been a little crispier. as an adult now, i realize that it is actually quite pricey compared to local pizza shops that are just as good and if not better. i went out of my way from dorchester to south end for this. 7/10 the lasagna was teeennnyyyy for the price... i expected the tin container to be full, i also added some salt and pepper to reach my liking 6/10 upper crust is good for a nice slice, but i'd rather go somewhere else more local read more