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    University Pool Services

    4.0 (3 reviews)

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    2 years ago

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    7 months ago

    Fixed some tiles in my skimmer. Will use again. Did everything as expected. Price was reasonable.

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    2 years ago

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    GP&A Pool Services - Our Business Card

    GP&A Pool Services

    (29 reviews)

    I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

    We feel incredibly lucky that we happened to meet Japi as he was leaving our neighbor's pool one…read moreday -- it was honestly the best stroke of luck for our home. From day one, he has treated our pool with the same care and pride as if it were his own, and we are beyond thankful for his service. Every single week, he sends a detailed email outlining exactly what he completed, the status of our chemical levels, whether anything was added, and even how long we should wait before swimming. He also includes a picture of our pool after he's finished, which always gives us such peace of mind. It's rare these days to find someone who is not only so thorough, but who genuinely wants you to feel informed and confident about the care your pool is receiving. Our pool has never looked better, but more importantly, we trust Japi completely. His consistency, kindness, and dedication mean so much to us, and it shows in every visit. If you're looking for someone who will take care of your pool with honesty, heart, and true professionalism, we cannot recommend Japi and GP&A Pool Services enough. They've been an absolute blessing to us.

    Texas Native Aquatics - Here is my pool after Ryan and his guys came oit to fix it.

    Texas Native Aquatics

    (27 reviews)

    Amazing customer service, very responsive and friendly. I would highly recommend…read more When I thought there was an issue with the service he came out , no questions asked and made sure everything was working properly. Everything turned out okay but the fact that he took the time made me feel better.

    I will never see the name Texas Native Aquatics and not relive the trauma they have caused. Let me…read moretell you about it. The previous owners of our home did not care for the pool, so after many years of trying to find the right person for the job, we thought Ryan would be our savior; boy, were we wrong. Things started off great! My husband found him on YELP with a high 4-star rating back in December 2024. Ryan was eager and appeared excited to bring our pool back to life. Ryan and Team started working on our pool February 2025. I mean, this guy is over communicating at this point. Keeping us updated on when they were coming out to the house and what materials were being purchased & so forth. We were indeed pleased. Our first biggest mistake, we paid him in full in April 2025. Ryan immediately stopped accepting our calls and stopped replying to text messages. We were out of $12,000! Thank the Lord we paid with a CC, so we took it up with our bank, but it wasn't easy. In June 2025, we were told by our bank that Ryan submitted pictures of a completed pool---claiming it was OUR pool. As a result, the ruling was ruled in Ryan's favor, not ours. We were in complete shock; utter devastation. FULL TRANSPARANCY POST NEXT: The stress was unimaginable. I stopped eating, my hair began to fall out, and I was so filled with anxiety, I could barely work. Texas Native Aquatics put such a severe strain on our lives, but my hurt turned into anger, AND WE FOUGHT BACK. We were not going to accept this! We took even more photos and gathered even more text messages to prove our case. It took hours upon hours to put the evidence together, but the hard work paid off. The claim was reopened and TODAY, the bank ruled in our favor. Today is September 16, 2025, and our pool is still unusable. It's been drained for 7 months---which can lead to more serious issues. We've declined hosting family events, friend get-togethers and birthday parties for our nephews all due to our pool condition and the pain/suffering Ryan Williams has caused. Feel free to visit his google and yelp page---as you can see, we are not the first to write about being taken advantage of. And as of recently, his ratings have declined. I am truly fearful for this guy because if he continues this type of practice, then he might end up working for the wrong client and he will be out a lot more than he is now. Lucky for him, he got a nice couple I ABSOLUTELY DO NOT RECOMMEND RYAN WILLIAMS AND TEXAS NATIVE ACQUATICS.

    Poolwerx Coit & Campbell

    Poolwerx Coit & Campbell

    (5 reviews)

    North Dallas

    I wish I could give them zero stars. I met with Jake to remodel our backyard a month ago. He told…read moreme the following week he would send out 2 different people to measure and we could start construction mid May and be completed by July 1st. Weeks pass and I don't hear from him, then I track him down and he said he would call me the following day. Surprise surprise , he didn't call, and finally today he tells me that he won't be able to find people to do the project. I wasted 4 weeks waiting for Jake. If you value your time and sanity go with a different company. Oh I forgot. When I finally got of hold of him he said, "I had covid last week". Well what about the other 3 weeks prior to that, where you did nothing. Complete waste of time

    I had struggled with a problem with my Polaris for weeks. It simply wasn't moving. I assumed the…read morebooster pump had gone bad, and I replaced it myself. The Polaris still wasn't moving. Then, I discovered that water was flowing constantly through the backup port of my Polaris backup valve. So I assumed the backup valve was bad, and replaced it as well. Still no movement of the Polaris. So I called Poolworx. I had used Poolworx previously about a controller panel problem, and they had quickly and inexpensively fixed it. Jesse listened patiently to what the issue was and what steps I had taken to try to resolve the problem. He made no judgements. He checked a couple of things, and within a couple of minutes, Jesse correctly diagnosed the problem as a clogged outlet on the Polaris. He pointed out the problem, which was clear to see when he pointed it out, yet I had failed to notice it. He took it to the shop for a quick and inexpensive servicing. I felt chagrined that I had spent so much time and money trying to fix it myself. Jesse was the service technician you always hope you will get when you call with a problem. I should have called Poolworx at the beginning.

    University Pool Services - poolservice - Updated May 2026

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