I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

We feel incredibly lucky that we happened to meet Japi as he was leaving our neighbor's pool one…read moreday -- it was honestly the best stroke of luck for our home. From day one, he has treated our pool with the same care and pride as if it were his own, and we are beyond thankful for his service. Every single week, he sends a detailed email outlining exactly what he completed, the status of our chemical levels, whether anything was added, and even how long we should wait before swimming. He also includes a picture of our pool after he's finished, which always gives us such peace of mind. It's rare these days to find someone who is not only so thorough, but who genuinely wants you to feel informed and confident about the care your pool is receiving. Our pool has never looked better, but more importantly, we trust Japi completely. His consistency, kindness, and dedication mean so much to us, and it shows in every visit. If you're looking for someone who will take care of your pool with honesty, heart, and true professionalism, we cannot recommend Japi and GP&A Pool Services enough. They've been an absolute blessing to us.

Matthew replaced our pool filter and pump and did an outstanding job from start to finish. He…read moreshowed up on time, got right to work, and kept us in the loop throughout the process. What I appreciated most was his honesty -- he gave us a fair price, did exactly what needed to be done, and never once tried to push additional services or upgrades we didn't need. He was friendly, easy to talk to, and clearly knows his stuff. If you're looking for a pool professional who's straightforward and won't nickel-and-dime you, Matthew is your guy. Highly recommend.

Technician came by and figured out my problem. It was an easy fix and he told me what to do and…read moredidn't even charge me. Very thankful for his help!

Fantastic work and they scheduled us quickly and completed the work cleanly and on time.read more

H&S did a great job with my full pool refinish (plaster, tile and coping). Very communicative and…read moreeven voluntarily remedied an unfortunate situation where some of the coping was damaged by tree droppings during the work. I highly recommend working with them.

Amazing customer service, very responsive and friendly. I would highly recommend…read more When I thought there was an issue with the service he came out , no questions asked and made sure everything was working properly. Everything turned out okay but the fact that he took the time made me feel better.

I will never see the name Texas Native Aquatics and not relive the trauma they have caused. Let me…read moretell you about it. The previous owners of our home did not care for the pool, so after many years of trying to find the right person for the job, we thought Ryan would be our savior; boy, were we wrong. Things started off great! My husband found him on YELP with a high 4-star rating back in December 2024. Ryan was eager and appeared excited to bring our pool back to life. Ryan and Team started working on our pool February 2025. I mean, this guy is over communicating at this point. Keeping us updated on when they were coming out to the house and what materials were being purchased & so forth. We were indeed pleased. Our first biggest mistake, we paid him in full in April 2025. Ryan immediately stopped accepting our calls and stopped replying to text messages. We were out of $12,000! Thank the Lord we paid with a CC, so we took it up with our bank, but it wasn't easy. In June 2025, we were told by our bank that Ryan submitted pictures of a completed pool---claiming it was OUR pool. As a result, the ruling was ruled in Ryan's favor, not ours. We were in complete shock; utter devastation. FULL TRANSPARANCY POST NEXT: The stress was unimaginable. I stopped eating, my hair began to fall out, and I was so filled with anxiety, I could barely work. Texas Native Aquatics put such a severe strain on our lives, but my hurt turned into anger, AND WE FOUGHT BACK. We were not going to accept this! We took even more photos and gathered even more text messages to prove our case. It took hours upon hours to put the evidence together, but the hard work paid off. The claim was reopened and TODAY, the bank ruled in our favor. Today is September 16, 2025, and our pool is still unusable. It's been drained for 7 months---which can lead to more serious issues. We've declined hosting family events, friend get-togethers and birthday parties for our nephews all due to our pool condition and the pain/suffering Ryan Williams has caused. Feel free to visit his google and yelp page---as you can see, we are not the first to write about being taken advantage of. And as of recently, his ratings have declined. I am truly fearful for this guy because if he continues this type of practice, then he might end up working for the wrong client and he will be out a lot more than he is now. Lucky for him, he got a nice couple I ABSOLUTELY DO NOT RECOMMEND RYAN WILLIAMS AND TEXAS NATIVE ACQUATICS.

I went on yelp and requested an estimate to replace a salt cell. I provided the size of the pool,…read morethe exact salt cell I currently have, and the model number of the salt cell. Multiple companies responded with an estimate - as obviously no other information is needed- however this company responded with the below nonsense: "We would be happy to assist you. If you would like an estimate, please provide us with the following 1) your full name 2) your best contact phone number 3) your physical address and 4) an email address for the estimate and information on the services. You can call us at 214-503-7171. We look forward to serving you, ASP Dallas". Clearly, none of the requested information should be necessary and was not even requested by legitimate pool companies. No reason to contact this company even for an estimate. The only reason the above would be necessary would be to sell your contact information or use it themselves to harass or pressure you. YELP, you should remove this company as someone you send requests to.

From the owner: Weekly pool maintenance service, equipment and pool repairs, pool renovation/remodel, pool…read moreconstruction, outdoor kitchens, pergolas, pool deck and deck repairs.

Fernando was fair with his pricing..He repaired my pipe in less thsn 2 hours. He was extremly…read morehonest and never charged for both unions to the pool pump. In todays dag and age uts hard to find such honesty and good workmanship. He just found a customer for life.

Sparkly Pool offers great services! We have been using them for over a year and they do a really…read moregood job with our pool. Fernando is very experienced and has always been helpful, knowledgeable and professional.

I first had this Company over a year ago to detect a pool leak. I then had them do all the repairs…read more Best decision ever for me. Honest , efficient , excellent quality work. Professional with complete explanations and transparency . So very friendly and considerate of your time and needs. They returned this Spring after I phoned so worried about a leak. They were so prompt , determined the issue and repaired the issue when they had said. Beautiful job! I am having them return to do some decking and coping updates. Honest, honest pricing! Excellent Company!!

Provides Great service Responsive ... night and day…read more Very accommodating schedule wise

They came out and replaced our controller under warranty. No hassle and no service fee AND the day…read moreafter we called, they were there to fix everything the very next day. Great job.

After posting my 1 star review, they sent two more of the same WRONG filters without emailing me a…read moretracking number or providing any communication. After calling Terri at (903) 520-2302, she sent out adapter rings, again without giving me tracking information. A couple weeks went by and no adapters. Another phone call . . ."They should show up any time. Let me know if they don't arrive." "I'm letting you know NOW." Five minutes later she called back! "UPS shows they were delivered." She finally sent them registered mail, and texted me a photo of the shipping label for the second pair of wrong filters she had sent me. I did eventually receive the adapters for the filters via registered mail. Organization and communication skills seem to be lacking.

I wish I could give them zero stars. I met with Jake to remodel our backyard a month ago. He told…read moreme the following week he would send out 2 different people to measure and we could start construction mid May and be completed by July 1st. Weeks pass and I don't hear from him, then I track him down and he said he would call me the following day. Surprise surprise , he didn't call, and finally today he tells me that he won't be able to find people to do the project. I wasted 4 weeks waiting for Jake. If you value your time and sanity go with a different company. Oh I forgot. When I finally got of hold of him he said, "I had covid last week". Well what about the other 3 weeks prior to that, where you did nothing. Complete waste of time

I had struggled with a problem with my Polaris for weeks. It simply wasn't moving. I assumed the…read morebooster pump had gone bad, and I replaced it myself. The Polaris still wasn't moving. Then, I discovered that water was flowing constantly through the backup port of my Polaris backup valve. So I assumed the backup valve was bad, and replaced it as well. Still no movement of the Polaris. So I called Poolworx. I had used Poolworx previously about a controller panel problem, and they had quickly and inexpensively fixed it. Jesse listened patiently to what the issue was and what steps I had taken to try to resolve the problem. He made no judgements. He checked a couple of things, and within a couple of minutes, Jesse correctly diagnosed the problem as a clogged outlet on the Polaris. He pointed out the problem, which was clear to see when he pointed it out, yet I had failed to notice it. He took it to the shop for a quick and inexpensive servicing. I felt chagrined that I had spent so much time and money trying to fix it myself. Jesse was the service technician you always hope you will get when you call with a problem. I should have called Poolworx at the beginning.