I went back to my Honda dealer to get the recall on the fuel pump recall addressed and boy did they…read moreknock the ball out of the park. I was provided a loaner and was out of there in 15 minutes. Many Thanks to the Service Team at RBH!!!

This is a convenient place to service my car, but I am so tired of the constant upsales. As someone…read morewho needs to trust the mechanic, I rely heavily on honesty. It is impossible to trust them anymore. An appointment just months after another spawned many more things that "needed attention". Now they want the customer to pay a fee for the credit card. I can't imagine they prefer checks that can so easily be uncollectible and untraceable - but they do. This fact isn't listed in the appointment reminders; once at the shop, you don't learn it until the end of the appointment. Way too late. They actually told me they would pay for an Uber to take me home and get my checkbook! I suggested they waive the $10 fee rather than the Uber fare, which would have been much higher. I have tried "Send a Message" and "Text Us" on their contact page, but there has been zero response.

Took my car here for an oil change and brake pad replacement. Everyone who works there was kind and…read morehelpful in answering my questions. Work was done quickly and for a fair price. The lounge area is nice, with lots of natural light, good for working remotely while your car is in the shop. They have a good snack assortment and coffee machine.

Went in for a headlight bulb replacement...let's just say I got ripped off. AND they missed THREE…read moreof the bulbs they were supposed to replace. Went in today to speak with a service rep about this and first he said "ok we will cover that for you, it looks like our tech missed that bulb" next thing you know he comes back from talking with the parts guy and says, yeah about that bulb, we can't do that for free and we're going to actually have to order it in... meanwhile I have TEXT messages from "Justin" about the bulbs they were SUPPOSED to replace. This place is awful, I won't be be going back, please take my post as a fair warning! They will charge you for service and not do it!

Sales experience. Financing department not being truthful…read more Pulling hard credit scores. Making you wait. Threatening to sell the car if you don't buy. This is the dealership that plays you for a fool. Buyers be aware - especially WOMEN!!! They couldn't even efficiently email a PDF of a sales purchase agreement. Everything that could go wrong - did. Not smooth, not experienced, not professional. WAITING TIMES ARE COMPLETELY RUDE. EVEN WITH APPOINTMENTS Don't waste your time!!

My experience finalizing my vehicle purchase with Bill Long was disappointing and did not reflect…read morethe level of professionalism I expect from a dealership. Bill was not well-informed about the work completed on the vehicle and was unable to clearly answer several of my questions. He also would not incorporate the cost of a second key into the purchase price -- something that should be standard in any vehicle sale. After I completed financing, there was minimal follow-up. Bill later texted that he had intended to come outside to congratulate me, but that did not occur. The dealership was not busy at the time. I also drove off the lot with less than a quarter tank of gas, which suggested a lack of attention to basic details. The rental car company was located just five minutes from the dealership. Rather than driving me there to return it at the time of purchase, Bill instructed me to leave it in Acura's lot with the keys at the front desk, assuring me the rental company would retrieve it the next day. That representation was incorrect. I had to take additional time off work to return to the dealership, and only then was I driven to the rental location -- which is what should have been arranged from the outset. For the second key, I was told the technician is available only during a two-hour window on Friday mornings and that the process would take 15-20 minutes. I was first in line when I arrived, yet the technician had not arrived, and I ultimately waited over an hour -- significantly longer than stated. Collectively, these issues point to a lack of preparation, coordination, and accountability. While I had an excellent experience working with Ilena Garcia, my final interactions with Bill diminished my overall confidence in the dealership's customer service standards. Based on this experience, I will not return for future service and would not recommend the dealership to others.

Nice folks, very helpful and professional. Went there on the…read morerecommendation of a neighbor and was very pleased. Bob and Alicia go the extra mile. I've never had a better experience purchasing a car. Highly recommended.

BEST DEALERSHIP I'VE EVER DEALT WITH! Very low pricing for high quality cars. They weren't pushy…read morewhatsoever and were very casual about the entire buying process. I needed to get things sorted out with my credit union (who I was financing through) and they offered to hold the car, with no deposit or holding fee down, until I came back the next morning! Were very thorough about listing the features on CarGurus and were extremely knowledgeable about the car and its history. Offered a CarFax report without me even asking. By being a smaller-sized dealership, I believe that this allows them to be a very reliable, customer-oriented, and easy-going dealership that I plan on recommending to anyone looking to find their new car! My experience was flawless!

WISH I COULD GIVE 0 BEWARE of the gray 2021 Dodge Charger gt…read moreCar is in need of repair but they refuse to fix it they would much rather you put more money into than You put down...Also terrible customer service with all levels. Specifically Alex, Elizabeth, and Zach. I asked for a purchase agreement to take to my credit union and they ran my credit report twice without my permission and it took me down 3pts. When confronted, they denied these claims. then when we asked for a corporate number we received no response just a number with a dial tone. To summarize, Zach was rude and unprofessional, Elizabeth was overly aggressive with sale and was so desperate to make commission that she took advantage of a vulnerable adult , and Alex the supervisor threatened to call the cops ON A PAYING CUSTOMER and report the car stolen even though it was already at the dealership in the same condition that it was bought. RUN AND TAKE YOUR MONEY ELSEWHERE!

Most incredible dealer experience I've ever had! Have a Range Rover develop an issue as I was…read moredriving in from out of state. End up with a transmission concern so stopped by to see if service dept could take a look. Monte, the service manager went above and beyond to reassure my concerns, even took a look into my car on the hoist to make sure there were no leaks. All on a Friday afternoon without my having an appt. Monte literally puts all other Range Rover dealerships to shame. Hands down the best service I've ever had.

I recently bought a used car here and the whole experience was easy and enjoyable. The owners and…read moreemployees are super friendly and they made everything comfortable. The process was smooth and they were very informative about all the details. Keewaydin is a small, local used-car dealership; a nice place to have in the neighborhood. Oh yeah, and the price was spot-on!

Recently bought a car here. Our shopping experience here…read morewas much better than the larger chains we looked at as well. They didn't have what we wanted on the lot, but they found it quickly. They were friendly and things seemed fair. Most outstanding, after we bought it we noticed a concern that we had not noticed, we brought it back to them, they sincerely looked into it and made things right at no cost to us. The car is great and we are really happy with it. Someone else in our family may need a car soon and we are definitely going to go to Keewaydin.

We have purchased 3 vehicles here (2 new and 1 used) and each one has been a very pleasant…read moreexperience. Amy Anderson has been a great salesperson but she may have left the company. We have had all of the vehicles serviced here as well. The service department will send you a video of their inspection and you can see the underside of your car. It is a nice touch. Mitch is our service representative and he does a great job - thanks Mitch! Erick is the man who provides us our loaner and he is fantastic too. The loaners are a nice touch and very clean. Their Express service allows you to pop-in for an oil change during business hours. A nice lounge upstairs is provided while you wait. Snacks and drinks too. Highly recommended.

When it takes over an hour to do a basic oil change, they should be giving you a courtesy fucking…read morecar

I'm on my second car purchased from this dealership. Hands down, the best in MN! Shortly after…read morethe pandemic, I went in to buy a new car and the guy basically talked me out of it saying that the deals are terrible. Went back to the same guy a couple years later and walked out with a new car. I appreciated his honesty. Had one of my cars serviced at Audi MSP where they tried to charge me after the fact for an included service and then also told me a bunch of things wrong with the car that needed to be fixed for about $1,200. Took the car to Richfield for second opinion and they told me I didn't need any of the suggested work. One of my cars was in the shop for over a month (new engine) and they regularly communicated updates to me throughout. I've had Audis for close to 30 years and Richfield is the only dealer I will trust in this state.

Our experience was very disappointing. From the moment we walked in, we felt we were being unfairly…read morejudged and treated differently. The staff's tone came across as passive-aggressive, and we were met with unnecessary glares despite clearly stating that we were just browsing the cars on display. Overall, the environment felt unwelcoming and uncomfortable.