We purchased a used car from this auto place. Since we've purchased it, it has been nothing but a…read moremoney pit and we've been told by several mechanics that A - this auto sales should have had mechanics know about these issues and B - make us aware of them because they weren't small issues. When we'd bring the car in for an oil change, they'd never look over the car and recommend any work which EVERY other mechanic does but this place would just get us out of there as fast as possible. 2 years later we're still finding things out about this car that were put together wrong from the past.

Purchased a cargo van from dealer. Was given no information on submitting paperwork for title…read more Submitted title to wrong DMV, dealer refuses to apply for duplicate title which is the only way to get the vehicle registered. Paid 5500 for a van that can not be driven. Do not buy from this place. After they get your money, good luck with anything else.

From the owner: Combining decades of passion for great rides, we're keeping Burnsville on the road. Whether you're…read morelooking for a commercial truck or van that will work as hard as you do or a luxury sedan for driving the family around town, we're here to end your search, all within your budget. Our friendly, laid-back staff are committed to helping you find a car you'll love for years -- without any of the pressure. So whether you're buying, selling, or just looking, stop on by -- you're always a friend on our lot.

I bought a Chevy truck from Marty's (Al) about 3 weeks ago. A rear tail light was out, and I…read morethought it would just be me needing to get a bulb. I could feel the brakes weren't in great condition, but I didn't say anything. It came with one key. No fobs. I was told I could get a universal fob and it would be easy to program. They gave me a really old fob while I was there to take with me. So I failed on a number of things: I should have sat down with Al and a list of things I felt I would have to do with my pickup and then negotiated from there. The tail light ended up being a bad socket, and the other one went out after 3 days so I had to replace both sockets. I had to have brakes done within 2 weeks. Keys and fobs have to be purchased from Chevy, and they were $85 (for one key) and $140 (for ONE fob) plus $80 to program them (a locksmith or dealer has to do this, you can't). So, I should have tried to negotiate the price based upon these things I already knew. Maybe they would have brought it down, but I don't know. I mentioned that the tail light was out and Al told me "that's routine maintenance" - well yes but then knock the price down some for the routine maintenance that I have to do right away. The check engine light came on about an hour after I left. It had 2 codes: one was a sensor, the other was an $800 part for the catalytic converter. So I was told when I walked onto the lot that the carfax value of the vehicle was about $2,200 over their asking price. Now I've put over $2,000 into it with all of the miscellaneous things it has needed plus parts and labor. Also, he had the Carfax report pulled up and was not upfront with me that the vehicle had had moderate damage until I noticed it when sitting by his desk. I had our mechanic to do a once-over on it, and he thought it was a sound vehicle and in good shape. All in all, when buying used cars from a place like Marty's, rather than a dealer, here are my recommendations: get down and look for rust in the wheel wells and under the vehicle. Really test out the brakes when you drive it. Check the fluids and see how they look. Get the Carfax report and read it thoroughly, while you are there. Negotiate. I do understand that I'm not buying a new vehicle and routine maintenance things will likely have to be done. I don't know what to do about the check engine lights - obviously they clear the codes and then sell you the vehicle without telling you the light was on. If you asked, would they be honest and tell you what codes they had cleared? I'm not sure.

they are the worst dealership ever. They cleared off the codes on my husband's truck and denied…read morethese actions. * I had two CERTIFIED DEALERS AND CLAIMS SHOW ME THE SAME REPORT OF CLEARED DTC.* Jake is the owner, and I have no clue how he is still a dealer and sleeps peacefully knowing he sells junk cars.

Called me an appointment on Thursday, July 24 for Monday, July 28 AM…read more Call at 3:15 in my car had yet to be looked at because they had no bases available to look at it. Why do you schedule appointments if you don't have places to look or diagnose or fix your cars? They told me at that point it would be three days that does not work for the normal American family anymore. Most of us work two jobs. We have children to run around. We don't always have options to just leave our car at the dealership for three days. And you didn't offer a rental you didn't offer a loaner car. How do you think this is an acceptable practice for the American family in today's economy

Typically I go over to Apple Ford (Apple Valley); but they didn't get back to me this time for…read morewhatever reason. So I ended up reaching out to Apple Ford (Shakopee) who responded promptly to help me with new truck tires. Daniel H was great to work with and followed up with thorough detail every time. He was able to fit me into the schedule with less than a week's notice and Apple Ford Shakopee facilitated the service within the expected times in addition to informing me of outstanding TSBs and even completed one while the truck was already there. Never had any bad experiences with Apple Ford locations. It's always been a great experience and had a good time in their waiting area (TV, snacks, beverages, etc.). Thanks again!

Okay service, but make sure you ask questions and know exactly what you're getting into…read more I was skeptical and I had two referrals that were frugal consumers and very happy with what he offered. Okay away I went with my blind trust - We had a "gentleman's agreement" to begin with (no contract - just a payment). Total transparency::::Perhaps if my circumstances didn't change midway (I got offered a car midway through our chats and was just looking to sell my much newer car vs at the beginning of the 'agreement' I was going to buy AND sell through him). Also my encounter with him was at the beginning of the COVID pandemic (mid-March) which didn't help timing / the offers by the dealers. Overall "customer service" was ok, but because of the change of circumstances midway and COVID beginning from the dealers - resulted in a 'tough shit' from him (he compared it to a lawyer - even if you don't win you still pay) Fine but I didn't even use any of the resources / offers he found - and I was out hundred of dollars with no real return (I didn't even use any of the dealers he got a quote at to sell the car). In hindsight I wish I would have asked more questions or there would have been a partial payment to get quoted in the cars and then the final payment once the transaction occurred. Overall - ask questions and know what happens in all possible scenarios.

Bob found me a decent deal, but I can't say he was much of an advocate. He did not "do all the…read moretalking for me" or even most of it, chiming in only occasionally when the sales person was not present. Because my trade-in was not worth much, there was no negotiating the price of the car. This would have been admissible had he helped with the interest rate (mostly silent) or performed a better inspection. His inspection of the vehicle was not thorough because he missed a deep chip in the paint in a visible location. If you're looking for a mechanic to give you a detailed history of the vehicle, look elsewhere. Bob took a brief look under the hood, but did not use any diagnostic tools. Bob's services may be worth it for you if you are not confident about finding a good deal or negotiating your trade-in. Not if you want a thorough history or inspection of the vehicle.