Sometimes the universe sends you what you need!!! We had a broken garbage disposal and a clogged unusable kitchen sink... a cook's nightmare. What we thought was a straight forward fix and snakeout turned out to be the most epic journey through clearing a 100% clogged line that turned out to be compacted with over a decade of impacted grease with food debris. To compound the problem, we had no idea where the line went after it left the kitchen as the whole house was rehabbed when we moved in in 2002. Anyone else would have quit on us and said good luck Chuck!!! Harold and Jemel were our nights in shining armor, battling the crazy and dangerous conditions that were left by the previous workmen! They had to deal with ungrounded electrical and missing electrical switches along with pipes that were run with a negative pitch at 90 degree turns!! They were bound and determined to get everything in tiptop working order for us! Although our case turned out to be the worst he had seen in 17 years... they still got everything working and flowing smoothly and charged an amazingly fair price! Thank you Universal Sewer & Drain, you were awesome!!! read more

This day in age it's very hard to find a reliable and trust worthy plumber. I used Harold because of a recommendation from a friend. Had an emergency at the house and Harold gave me a time frame and was actually early for the job. He gave me a really good and competitive price and did an amazing job. Very friendly and like able that you'll end up staying and talking to him as he works. I used Harold for two major jobs now and he's been back to the house about 4-5 times to complete both projects. He has an amazing warranty and will back up his work with no questions asked. If you're looking for a reliable, trustworthy & upfront service, Harold at Universal is the man to talk to. Do not hesitate to contact him! He's now on my speed dial on my phone and will call him for any and all future jobs! read more

My home was having drainage issues. At least once a month my pipes getting backed up and my basement will flood as well as a smell of urine and feces. I found Universal Sewer and Drains flyer on my car and decided to give them a try. I called and spoke with the owner, who by the way, was very polite. He immediately scheduled me in for sameday service. I could not have been more happy. Within 2 hours he showed up at my door. He assessed my home and gave me a reasonable quote. Once i agreed, he immediately started working.. About 2 hours later, he was done. This was a few months ago and I can honestly say, he did an amazing job. I have not had anymore issues. I would recommend this company to anyone and everyone I know. Thank you Universal Sewer and Drain! read more

I was recommended by a client who was very impressed by USaD's professionalism and mannerism, so when my main drain backed up, I decided to give them a call. Lemme tell you something, BOY AM I GLAD I DID! It is so hard to find a competent plumber who is not going to charge you an arm, a leg and tour first born child. Not to mention one that treats you like a person and not a walking talking check. Harold was our guy. He came out SAME DAY, assessed the entire area to figure where the problem really was and took care of it, no sweat without leaving a gaping hole in my wallet. These guys are personable, polite, professional and affordable. I. A contractor and I wish I had them On MY Payroll. Way to go USaD, keep it up cause I'm gonna be using you for all my clientele. read more

Dealing with plumbing issues is always stressful and instill a sense of panic. In this case it was a clogged kitchen sink. The first place I called said they couldn't get anyone to me until the next afternoon. The next said it would take many hours before help would arrive. Then a family member called Universal for me and within 15 minutes help was at the door. In less than an hour, my sink was clear and all my fears of not being able to make dinner and breakfast for my children and elderly aunt had been banished. My drain was cleared quickly and efficiently with no fuss or mess by a courteous and helpful professional who explained everything that needed to be done and the costs involved. What more could I ask for? read more

I had my deer pipes back up into my basement * reached out to a few plumbing places that couldn't get to my house for a couple of days , but then I was referred to Universal by my cousin who said they were reliable & good. I called Universal & I was told by Harold he would be to my house 8:30am & he showed up @ 8:28am so I was already impressed . Harold was very professional & explained in detail about the problem, gave me a quote for the price for the service which was Very reasonable & then he proceeded to work on the problem . He fixed the problem fast & efficiently & cleaned up after his work. I will use Universal from now on & highly recommend them to friends & family. read more

I had a problem with a rotted pipe somewhere between the kitchen in the first floor and my basement where the washing machine was. Many times we had three different plumbers come by to say that there was so much work and breaking of the foundation to fix the problem. Finally I was referred by my sister in law to a guy who has done work for her. He came to my house diagnosed the problem fixed it and came back a second time to make sure the wall was patched up and everything thing was in place. He even changed my faucet in the kitchen! Absolutely professional, very polite and affordable. I couldn't be happier with the job! Thank you! read more

Harold was so quick with his job. I had to call him in an emergency gutter issue during this crazy coronavirus pandemic and he still came through. He found out the problem right away and was able to fix it within an hour as well give tips on how to better take care of our drain system in the future. He saved us from a flooded basement which I could not thank him enough for. His prices are good too and he's also a very nice individual. I won't hesitate to call him for any other issues in the future that pertain to this. Thank you Harold! read more

Absolutely amazing! I called at 5:30am and was shocked that I actually reached someone at that time in the morning on a Saturday, I explained to him that my shower was backing up and how I needed to be at a wedding by noon. I was amazed how he was at my home within an hour and half and the job was completed and fixed within 30 mins!! He was a life saver! Would highly recommend UNIVERSAL SEWER AND DRAIN to everyone! This is the only company I will be calling from now on for all my plumbing issues! Thank you so much!! read more

Can't say enough about the professionalism, knowledge, and workmanship of the OWNER. We had a clogged bathroom at my workplace. Turned out we had a MAJOR clog. Called Universal about 3 PM. He said he would try his best to make it from Queens to Long Island by 5PM. It wasn't an easy job, it was nasty, but he stayed and got the job done.This man is Very Personable, courteous and professional. I highly recommend Universal Sewer and Drain. If I could give him more than 5 stars I would. read more

My sewer main was backed up and I was desperate for help. I had no idea flushing my toilet upstairs was causing a flood in my basement. What a mess! Thank god someone recommended Harold to me. First off, I can't believe how fast he came over. He quickly diagnosed the problem, got some equipment from his truck, and fixed it within 15 minutes. I was also pleasantly surprised at the very reasonable bill. 5 star service for Universal Sewer and Drain. Highly recommended! read more

I am so happy with the service provided by Harold from Universal Sewer and Drain. We made the call about a clogged sewer line early this morning and he promised to come after two earlier calls. He arrived before noon and efficiently performed the clearing of two clogged sewer lines. He was out in half an hour. The charge was reasonable for an emergency call. Important note at this time of the coronavirus pandemic: he came wearing a mask. read more

These guys were recommended to me from a family member. Last thing I needed during my pregnancy was to deal with this but I was told they're the people to call. Our sewer backed up in the house, I called them in the late afternoon and they were here first thing the next morning. I must say that they're not only reliable and quick at work, they are very friendly and gave me plenty of laughs that put me to ease! Thanks Harold read more

We as a family is indeed eternally grateful for Universal Sewers & Drain. Mr. Harold responded to our call and made a timely visit. I will be remiss if I did not mention his skillfulness and professionalism and enhanced with his personable disposition. He addressed our problem with great precision. Mr Harold 's work is highly recommended. YES to UNIVERSAL SEWER & DRAIN. The Gordon's read more

My rental property basement slop sink was backed up & after using the Shop Vac to gather up the water on the floor & sink , pouring an industrial drain cleaner in the sink, leaving it for a day the problem was still there I called Harold from Universal Sewer and Drain He came to my house, found 2 areas where there was a grease issue & took care of the problem & was very reasonable. Thanks Harold! read more

I had a sewer backup on a weekend night. I called Universal based on the good reviews. I am so glad I did!! My call was answered at 5 in the morning, and Harold was snaking out my sewer within 2 hours!!! He was pleasant, professional, and his price was much less than I was expecting for a weekend emergency call. I would definitely use him again. I highly recommend Universal Sewer and Drain. read more

Great customer service!!! I called Universal Sewer and Drain the night before and was serviced the first thing the following morning. My tub was backed up and every time I turned the water on in the sink the tub backed up even more. The plumber fixed the problem within 15 minutes. He also provided me information with caring for the drain. Very professional, quick and affordable!!!! read more

Very professional and extremely affordable. I had a clog in my basement shower. I called Universal sewer & drain and I was quoted a price over the phone. The tech took about half an hour to arrive, and another half hour to fix my issue. He kept the price quoted and provided tips on how to avoid future clogs. I hope I dont have drain issues again but if I do, I'll know who to call. read more

A family member recommended Harold and his company for a backed up shower and toilet in my basement. He responded right away. Arrived quickly and walked me through everything. He knew exactly where to find access to the sewer lines. He was very pleasant and professional the entire time. He worked quickly and took concern about not making a mess. He is highly recommended. read more