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    Universal Reprographics Inc.

    4.9 (12 reviews)
    Open 8:00 am - 6:00 pm

    Services - Universal Reprographics Inc.

    Copymaking services

    Printing

    Scanning

    Universal Reprographics Inc. Photos

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    2 months ago

    Awesome service!!! Very helpful and extremely patient. I approve . This is a place you will be glad you came .

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    10 months ago

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    3 years ago

    Business owner information

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    Patrick P.

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    9 years ago

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    6 years ago

    These guys are the best they helped me when I needed them . Be sure to give them all your copy needs . Please talk to Duarte and Tomas

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    9 years ago

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    8 years ago

    My firm uses this company and they have not failed us yet. Pretty consistent and accurate prints, probably will keep using.

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    9 years ago

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    7 years ago

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    8 years ago

    Jose was very helpful and fast on scanning a piece of wallpaper I needed. I would definitely come back in the future for other projects.

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    16 years ago

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    11 years ago

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    Review Highlights - Universal Reprographics Inc.

    Jose was very helpful and fast on scanning a piece of wallpaper I needed.

    Mentioned in 2 reviews

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    The UPS Store

    The UPS Store

    (26 reviews)

    Downtown

    Excellent customer service from Shanay ans Samell appreciate you both for looking out for me…read more Have a blessed day you 2 are the best Ricky B

    I've had fast & efficient service here before, but clearly the very nice people who used to work…read morehere have moved on... and this past experience has me NEVER wanting to return. Despite being walking distance to my home, I'd rather drive somewhere than deal with these rude, unhelpful people ever again. Rule #1 of customer service: Ignoring your guests/customers will never end well. Rule #2, being rude won't help matters. I came in for what I thought would be a very simple Amazon return. When I walked in, I was not acknowledged whatsoever... No hello, or "I'll be right with you" or even eye contact. Instead, I was ignored for 15+ minutes, while the girl at the counter (African American woman) dealt with a woman with 15-20 packages to ship, who clearly wasn't ready and had a laptop on the counter figuring everything out. I could have easily been helped and on my way during that entire time but no. Not even as much as an acknowledgment to my presence. In fact, the first words out of her mouth weren't "hello, how may I assist you?"... it was: "You can do your Amazon return over there" as she gestured me over to a kiosk. I went over, immediately pressed the wrong option and was trying to figure out how to go back and the clerk kept yelling from behind the desk, "JUST SCAN YOUR PHONE" and "YOU HAVEN'T PRESSED ANYTHING!" I finally figured out how to get to the next step and the kiosk immediately referred me back to an employee for help. So back to the counter I went and was further ignored until rude employee #2 (guy w/dark hair and glasses) emerged from the back. I remember the days when an Amazon return was a simple scan of a QR code, you hand them the package, get a receipt and are on your way. Well, apparently no more. Now, you need to search for a link in your email, email it to the store and be charged $1.69 for printing out the label for your "free return." Then the guy asked if I wanted to purchase a box and I asked, "do I need to?" and he said yeah. Well then, why bother asking me if I wanted it, if I NEEDED it?! Exasperated, I reached for a nearby shipping envelope, when the guy snapped at me that he had an envelope and didn't need to take one from there. I paid, they guy handed me my receipt with no words, only an attitude, and I left (20 minutes later) with an equally annoyed attitude and late for work. NEVER AGAIN.

    Universal Reprographics Inc. - copyshops - Updated May 2026

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