SCAM SCAM SCAM BE AWARE AND DONT BOOK WORH THEM. My wife and I had the worst experience We hired Universal Moving OC because of the positive reviews. Approximately one month before the move, my husband specifically asked whether the movers would be able to assemble a shed at our new property. We were assured that this service could be completed, and we hired a four-person crew expecting the move to be handled quickly and efficiently. The crew arrived at approximately 8:00 a.m. However, progress was extremely slow. By 10:00 a.m., the movers requested a break and water, ultimately consuming an entire case of bottled water. Despite having four movers assigned to the job, loading proceeded at a pace that was far slower than expected. We also had informed the company that we were moving from a four-bedroom home and were assured that a 26-foot truck would be sufficient. By approximately 1:30 p.m., the crew discovered that the truck had not been loaded efficiently and began removing items in order to reorganize the contents. This process caused significant delays, and the truck did not depart until approximately 1:58 p.m. The delays continued during transit. We were informed that the crew became lost for approximately 30 minutes and mistakenly arrived at a church before locating our new residence. Although the distance between the properties did not justify such a lengthy travel time, the movers did not arrive until approximately 3:56 p.m. Upon arrival, the crew immediately requested another break. One mover stated that they were legally entitled to a break, which further delayed unloading. More concerning, despite hiring a four-person crew, only one individual appeared capable of properly reassembling furniture. During the move, substantial damage occurred. Our baby's crib was broken, our Tempur-Pedic mattress valued at approximately $10,000 was damaged, and our brand-new flooring was scratched. In addition, the movers left shrink wrap, food waste, and other debris in our green waste bin before leaving the property. We immediately contacted the owner, Vas, regarding the damaged crib and expressed concern about where our baby would sleep that night. His response was that an insurance claim could be filed, but that the process would take time. At approximately 7:30 p.m., the crew was still at our home, yet little meaningful progress was being made. The owner then presented two options: (1) receive a 30% discount and have the shed assembled (remind you that this was the plan before scheduling), or (2) pursue compensation through the company's insurance process. Based on those representations, we chose the 30% discount and expected the shed assembly to be completed as promised. Ultimately, we paid approximately $2,000 in cash. Despite the agreement, the crew later informed us that they would not be assembling the shed after all. They departed around 9:30 p.m., leaving us with damaged property, an unfinished project, and a moving experience that fell far below reasonable expectations. In summary, our move involved significant delays, property damage, unfulfilled promises, poor communication, and a lack of accountability when problems arose. Based on our experience, I cannot recommend Universal Moving OC and would strongly encourage prospective customers to carefully consider other options before hiring this company. read more

We hired Universal Moving OC because of the positive reviews. Approximately one month before the move, my husband specifically asked whether the movers would be able to assemble a shed at our new property. We were assured that this service could be completed, and we hired a four-person crew expecting the move to be handled quickly and efficiently. The crew arrived at approximately 8:00 a.m. However, progress was extremely slow. By 10:00 a.m., the movers requested a break and water, ultimately consuming an entire case of bottled water. Despite having four movers assigned to the job, loading proceeded at a pace that was far slower than expected. We also had informed the company that we were moving from a four-bedroom home and were assured that a 26-foot truck would be sufficient. By approximately 1:30 p.m., the crew discovered that the truck had not been loaded efficiently and began removing items in order to reorganize the contents. This process caused significant delays, and the truck did not depart until approximately 1:58 p.m. The delays continued during transit. We were informed that the crew became lost for approximately 30 minutes and mistakenly arrived at a church before locating our new residence. Although the distance between the properties did not justify such a lengthy travel time, the movers did not arrive until approximately 3:56 p.m. Upon arrival, the crew immediately requested another break. One mover stated that they were legally entitled to a break, which further delayed unloading. More concerning, despite hiring a four-person crew, only one individual appeared capable of properly reassembling furniture. During the move, substantial damage occurred. Our baby's crib was broken, our Tempur-Pedic mattress valued at approximately $10,000 was damaged, and our brand-new flooring was scratched. In addition, the movers left shrink wrap, food waste, and other debris in our green waste bin before leaving the property. We immediately contacted the owner, Vas, regarding the damaged crib and expressed concern about where our baby would sleep that night. His response was that an insurance claim could be filed, but that the process would take time. At approximately 7:30 p.m., the crew was still at our home, yet little meaningful progress was being made. The owner then presented two options: (1) receive a 30% discount and have the shed assembled (remind you that this was the plan before scheduling), or (2) pursue compensation through the company's insurance process. Based on those representations, we chose the 30% discount and expected the shed assembly to be completed as promised. Ultimately, we paid approximately $2,000 in cash. Despite the agreement, the crew later informed us that they would not be assembling the shed after all. They departed around 9:30 p.m., leaving us with damaged property, an unfinished project, and a moving experience that fell far below reasonable expectations. In summary, our move involved significant delays, property damage, unfulfilled promises, poor communication, and a lack of accountability when problems arose. Based on our experience, I cannot recommend Universal Moving OC and would strongly encourage prospective customers to carefully consider other options before hiring this company. read more

Oh my goodness, let me tell you about the incredible experience I had with Universal Moving OC! They are an absolute dream to work with and I cannot recommend them enough. From start to finish, their professionalism shines through every step of the way. When I first reached out to Universal Moving OC, I was greeted with the friendliest and most helpful staff. They listened attentively to my moving needs and provided me with a personalized plan that perfectly suited my requirements. Their attention to detail was simply outstanding! On the day of the move, the Universal Moving OC team arrived promptly, ready to tackle the task at hand. Their dedication and expertise were evident as they efficiently and carefully handled all of my belongings. I was truly impressed by their professionalism and the way they treated my items as if they were their own. Throughout the entire process, Universal Moving OC maintained open lines of communication. They kept me informed of each step, ensuring that I was always in the loop and alleviating any concerns or worries I may have had. Their commitment to customer satisfaction truly stood out. Not only did Universal Moving OC provide exceptional service, but they also went above and beyond to ensure my complete satisfaction. They took the time to address any questions or concerns I had, providing me with the peace of mind that my move was in the best hands possible. If you are in need of moving services, I wholeheartedly recommend Universal Moving OC. Their professionalism, attention to detail, and friendly demeanor make them the absolute best in the business. Trust me, you won't regret choosing them for your next move! read more

I would like to take this opportunity to express my utmost satisfaction and appreciation for the exceptional moving services that were provided to me. Without a doubt, I can confidently say that these movers were the best I have ever had the pleasure of working with. From the very beginning of the moving process until the final delivery of my belongings, every aspect of their service was executed with utmost professionalism and efficiency. Their attention to detail, careful handling of my personal items, and their overall expertise in the field truly set them apart from any other moving company I have encountered. Moreover, their team demonstrated an unwavering commitment to ensuring my complete satisfaction throughout the entire process. They were not only punctual and reliable, but also displayed a high level of courtesy and respect towards me and my property. I am truly grateful for the assistance they provided during this stressful time, as their expertise and dedication made the entire moving experience significantly smoother and less overwhelming. Their prompt response to any questions or concerns I had further reassured me that I was in capable and reliable hands. In conclusion, I cannot thank this moving company enough for their outstanding service. Their professionalism, efficiency, and attention to detail have left a lasting impression on me. I wholeheartedly recommend their services to anyone in need of a reliable and top-notch moving company. read more

We had an urgent short notice need for help with a new couch that was drop shipped to our front door. It was a sunny Saturday in June and we were not able to get the bulky power reclining couch into our home. We contacted several places but Uni Moving OC by UMOC was the only place that could make time for us on a busy day for a reasonable price. They asked great questions to make sure they could fit us in to get the job done. They sent Alex and Pavel out to our home and they were fantastic. They were very careful in getting the heavy couch into our home without issue. They wrapped it up before moving it and then assembled it for us in minutes. They were very professional and friendly to work with. They turned our stressful morning into a relaxing rest of the day. I would not hesitate to use them again. Thank you guys! read more

UNIVERSAL OC MOVING IS AMAZING. However, yelp- the headquarters are SCUM. They removed every decent review from this hard working company and it all started when this numbnut sasquatch Gilbert, left a crap review when he NEVER WORKED WITH THIS COMPANY SIMPLY BECAUSE HE CANNOT AFFORD QUALITY AND AMAZING CUSTOMER SERVICES EXPERIENCE WHICH AKA IS CHEAP. YES I SAID IT. Cheapalooooooo After CONSISTENTLY speaking to yelp they refuse to be respectful and fair in business. So this company took their impeccable business elsewhere and that's a big MUIE to Yelp. Congratulations look it up. This company is ABSOLUTELY WORTH HIRING. Gilbert anonymously known on yelp as G.G harrassed their workers and called them in every name omg I have never heard such thing. So really they are DONE with yelp and the trainwreck they are. Bye Felicia read more

Universal Moving OC were absolute lifesavers! I originally booked a different moving company, but they never showed up -- I was completely stuck. Thankfully, I found Universal Moving OC, and they came through on very short notice. Justin and Bob showed up ready to go, and I couldn't have asked for a better team. They carefully wrapped all my belongings, worked quickly and efficiently, and made sure everything was handled with care. My new apartment in Granada Hills has a tiny elevator, so they carried my heavy couch up five flights of stairs without a single complaint. Moving from Irvine could have been a disaster, but they saved the day. The cost of service worth what the providing! Highly recommend! read more

I had an amazing time working with the Universal Moving OC team! It all began with Emma's incredibly friendly and professional customer service over the phone. We relocated from Irvine to Seattle, and the movers arrived right at the beginning of the scheduled time. They handled all our belongings with great care, thoughtfully deciding the appropriate room for each item. Their meticulous attention to detail was evident as they disassembled and reassembled my furniture exactly as we requested. When it came to getting our furniture through those tricky stairs, the team did an outstanding job wrapping everything securely and navigating the stairwells effortlessly. A big thank you to the team! read more

Responded in such a timely manner! Had a contract available and drove all the way to Lancaster for me. With the total cost for 5 hours and driving fee- it was such a easy process! They packed for me, assembled my huge bed frame and night table. And were so careful with my pool table. Totally worth every dime and it was such an honest price. Thank you guys!!! Also don't worry about this guys previous review. There are some people who are just so very negative and miserable in their own life they just have to make ugly remarks to everybody else because misery loves misery. You guys were outstanding and I will refer you to all my friends. read more

Worked with Andrew and Denis on my move today. I cannot recommend them enough. It didn't break the bank, they went up and down a 3rd story walk up like it was nothing. I had enough stuff to almost fill a 10×10 storage unit. These guys are built different haha!! Amazing work and Emma helped me make the appt and she was informative and kind. They came earlier than expected which was great, and this was last minute due to a mess up by uhaul movers. This company is so great, I genuinely can't thank them enough. I will be recommending them to all of my friends and family hands down. Thank you Andrew and Denis, I am so grateful for you guys. read more

I had an amazing experience with Universal Moving OC! From start to finish, they were professional, efficient, and reliable. They arrived right on time and got straight to work. The team handled all of our belongings with the utmost care, ensuring everything was packed securely and transported without a scratch. It's clear they are experts at what they do. I was really impressed with their attention to detail and commitment to getting the job done right. If you're looking for a moving company that's punctual, trustworthy, and takes great care of your stuff, I highly recommend Universal Moving OC! The cost was very reasonable too! read more

A huge thank you to UMOC for the fantastic service! My journey began with Emma in customer service, who was super helpful , professional in figuring out just how many movers I would need and estimating the time for my move. On moving day, the movers gave me a heads-up with a call 15 minutes before they arrived, and they showed up right at 8 a.m. just as Emma promised! The movers were incredibly polite and made sure to ask any necessary questions. I can't recommend this company enough--they truly deserve a five-star rating! I was really happy with everything. read more

Great experience overall. Customer service was friendly and easy to work with, and the crew arrived on time just as promised. The movers were professional, wore company uniforms, and arrived in a branded truck, which gave me confidence that I hired an established company. They handled everything carefully, including a large refrigerator that needed extra work to get through the doorway. Nothing was damaged during the move, and I would definitely use them again. I'll also be recommending them for our upcoming office move. read more

I recently used Universal Moving OC for a long distance move and I couldn't be happier with the service I received. The team was professional, efficient, and I took great care of my belongings throughout the entire process. They were punctual and communicated effectively, making the move stress free for me. I would highly recommend Universal Moving OC for anyone in need of a reliable and trustworthy moving company for a long distance move. Thank you for your job well done! read more

Would highly recommend to anyone moving. I was moving from a house to a townhouse. They showed up on time and wrapped all of my furniture without any damage. They were very friendly and had an organization to the way they do the moves. Had to change my address the week before, no problem for them. They called to confirm everything the day before. They also do a walk through before and after the move with you, very professional, needless to say I will hire them again. read more

We used Universal OC movers when we moved, and Ina and Adrian were so helpful and professional. I always try to use locally-owned and -operated businesses in my day-to-day life, so it was great to do that yet again when I moved. These are real people with real lives, breaking their back to ensure I had a smooth moving experience. I will be sure to use them again when I relocate in the area. Thanks to Universal OC Moving for making me feel welcome in my new city. read more

I recently used Universal Moving OC for my move and I couldn't be happier with the service I received. The team was professional, efficient, and took great care of my belongings. They arrived on time, packed everything securely, and unloaded everything without any issues. The pricing was also very reasonable and there were no hidden fees. I would highly recommend Universal Moving OC to anyone in need of a reliable and trustworthy moving company. read more

Amazing Service! We had an incredible experience with Universal Moving OC! Ivan and Sergi were absolutely amazing--kind, gracious, and incredibly quick. They worked tirelessly while maintaining a great attitude and always had a smile on their faces. Their professionalism and efficiency made our move smooth and stress-free. We would highly recommend their services to anyone in need of reliable and friendly movers. Thank you, Ivan and Sergi! read more

I liked working with these guys. Simple to book, arrived on time, did their job and left. Easy peasy. And even helped to rearrange the place. Thank you for great service! Definitely recommend. Price wise - fair. They worked non stop, few breaks, which is understandable, they're lifting heavy things lol. I've requested packing, dismantling and putting the furniture back together. Will be giving them a call again when ready to move read more