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Phoenix, AZ

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Universal Driving School

3.7 (6 reviews)

UNIVERSAL DRIVING SCHOOL · YELP ASSISTANT

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Learn to Drive

Learn to Drive

4.5(8 reviews)
3.2 mi

I bought the 15-hour course for my son. He was able to schedule all sessions online at his…read moreconvenience, including late afternoons and Saturdays, and they sent reminder texts and emails. They would also text when they were on their way to pick him up for the lesson. He had his final lesson yesterday and passed his driver's test. We're on our way to get his driver's license today!I found them very easy to deal with. Early on I found that he was getting reminders but I was not, so I asked if they would also send me reminders, and they kindly reached out for a text conversation and fixed that for me, then texted me again to follow up and make sure I had what I needed. I was very relieved not to have to do the driving lessons myself, as I think my anxiety would have been too high. I preferred to have a professional do that job. He had three different instructors during the course of his lessons, and all were very good. In addition, the price was significantly lower than that of other driving schools I checked. I would highly recommend this company if you have someone he needs to learn how to drive!

I had a deeply disappointing experience with this driving school and would not recommend it…read more My instructor told me directly that I'm "not a bad driver," but that he personally wasn't going to pass me this time -- implying other instructors would have. His turn instructions during the test were sudden and confusing, which made it hard to execute them safely and smoothly. I was told I would get three practice/test attempts, but only two actually took place. The "third" session was conducted entirely on the freeway, with no instruction or guidance given at any point -- and the freeway isn't even part of the standard test route. During my last lesson, I noticed the instructor appeared to close his eyes for a few minutes at one point. I raised this with the school, and they said they would review the in-car recording, but I never heard back. The school then told me I could pass if I paid for one more $200 lesson. Given time constraints, I agreed -- but no one followed up with me afterward to schedule it. Based on everything above, my honest read is that the instructor was simply exhausted after back-to-back lessons that day and didn't want to make the trip to the DMV to file paperwork, so he found reasons to fail me -- or wanted an extra lesson fee out of it. Overall, a frustrating and unprofessional experience. I can't recommend this school.

Photos
Learn to Drive - Owner and instructor Jeff with a student.

Owner and instructor Jeff with a student.

Learn to Drive
Learn to Drive

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Universal Driving School - driving_schools - Updated November 2026

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