Had to stop by the Millbrae PO for some Forever Stamps. What struck me first was that it was filled…read morewith locals. The patrons who came in knew each other. The staff behind the counter also seemed to know the patrons. The line was a little long but progressed quickly. There were around six people ahead of me but I got to the front in less than 10 minutes. I was impressed at the one in my neighborhood is usually a little slow. All in all, this is a good PO that is near my barber and a good Safeway. WOOOH!!!! Now for the pics.

Did the post office worker seriously just tell me that they don't sell international stamps?…read more I had to do a double take. I needed stamps to mail letters to England (which I've bought before) and this woman who was not familiar with her job said they only sold stamps for United States letters. Thankfully a supervisor heard me and got the stamps and showed her that VIOLA, people do Mail letters to family and friends outside of the country! She didn't know how to scan the barcode, and needed help with that too. Epic fail!

I just found this post office extension. It was great! The office is small, but the staff is very…read morefriendly and extremely helpful. Josh was the postal worker who helped me, and he was so straightforward and direct. I will go back. This place is a gem!

If you're looking to ditch the long lines at the Millbrae Post Office, look no further! This is a…read morehidden little gem that I've been consistently going to after beginning to sell my items on Poshmark. There's usually never anyone here and it's always in and out! There is only one employee working here and usually out on lunch break from 1-2pm but that isn't too big of a deal. Appreciate the employee working here during times like these!!

I was a supervisor there for 3 years. Ma and Dennis have recently retired sadly, also Tim who is…read morethere still, who has exceeded every expectation possible both in front and behind the scenes. They are truly remarkable people, and I couldn't be more proud of their devotion, humanity, and excellence to each of their customers and coworkers during their many, many years of diligent service. A supervisor could not be more amazed or proud. They were top quality employees all across the board.

the mailman who fills in on my house, either can't read the notice I have on my front door of where…read moreto leave any packages which is right next to my mail slot or he's just lazy. he throws the packages over my little picket fence out in the open so porch pirates can steal them. I want this guy gone from delivering in my area, he has thrown packages 3 times now and it's ridiculous

I'm not a big fan of the post office and have had many bad experiences. This location is one of…read morethe best they all should strive to be like this. I've been here a few times the staff are helpful in mailing options and prices. Great service. Today the lady was the best possible. She gave us some advice on what would be the best service and price.

This post office is regularly understaffed and parking is hard. I'm the second person in line right…read morenow and I've been waiting almost 10 minutes. The only postal worker here is doing a passport application and we are all stuck. I hope I don't get a parking ticket!

This is the Burlingame distribution center and also the people who investigate missing packages…read more In the past year I've had two packages that showed "delivered" in the tracking that were never even brought on my property. One was brought by a neighbor a block away who got my package and the other must be floating out in space somewhere as it was never recovered. When you open an investigation by calling the USPS 800 - the people at this facility are supposed to call you back within 3 business days for resolution. Two out of 3 times they don't call you back and if you try to call them directly, the phone rings and rings and rings but no one every picks up and apparently USPS is too cheap to give them any kind of voicemail (not that they would respond if they had one) So you end up calling the 800 again to escalate the case to the consumer affairs dept (in SF) to handle the case. My recommendation - have anything important shipped by Fedex. They're the only company that you can count on.

This is a bulk mail facility. Don't go here for individual mailing needs. I waited and no one…read morehelped me. I finally spoke to a driver outside who let me know. Very disappointing.

I agree with everyone.. not so friendly here.. I was in and out with my service because I needed to…read moremail something out but pressed on time I didn't pay no attention to how he greeted me.. but there was a lady that came in asking questions about doing passport photos they do not offer it at this location but he rudely repeated himself where the next location would offer their services explaining to the lady that she needs to make an appointment for passport services she didn't know this, but he got irritated because he kept expressing to her that you need to go online possibly the library could help you and she was like well can I still go there and see if they can explain to me how to do it his response was "good luck"

Anyone trying to drop off packages with prepaid Ebay labels - AVOID this location. Clerk would not…read morescan my prepaid Ebay label because said it was post dated for the next day. I've done this for years with post offices all over the Bay Area and never ever had a problem. I ended up driving to Primrose location right after and clerk was friendly and scanned it with no issues...

It is very convenient that they are open on Sunday's. That in itself gives them the stars. It may…read morebe tough due to street parking to carry a big box in there to ship w whereas FedEx down the street has their own parking lot, though it can be full as well. They are no nonsense, transactional, straight to the point. Efficient with Amazon returns especially.

I had called the Millbrae UPS store a few days prior to confirm their mailbox rental promotion --…read morespecifically the "first three months free" deal, which I was told over the phone did apply, and that I would just need to pay the setup fee. Confident in that information, I walked into the store to open a mailbox. Unfortunately, I was met with the most unprofessional and rude service I've ever experienced. A staff member named Shan (or Sean) interrupted me mid-sentence when I tried to explain the offer and flat out denied the promotion. I let him know that I spoke to someone on the phone who confirmed it, and instead of helping or clarifying, he dismissively said it wasn't valid at their store. Even after I showed him a QR code from the Millbrae location referencing the promotion, he arrogantly said it was "incorrect" and offered no further assistance. I asked to speak to a manager, and he told me the manager wasn't in. When I asked for the contact number, he gave me a fake phone number. Completely unacceptable. I walked in simply wanting to open a PO box -- not to be belittled or made to feel uncomfortable. I won't be returning, and I would not recommend anyone do business at this location if this is how they treat customers.

I used their fingerprint service. Fast, friendly, efficient, affordable . Very professionalread more

So, I had to print return labels @ Postal annex went in and a female name Morgan was at the counter…read moreother customers were there like 2 , so when it was my turn she went on with a voice tone as if she is having a bad day., now while printing my labels in the middle of it I asked her to let me see and check this labels to make sure im sending it to the correct address in the middle of all this there is another customer that just walked in with her package starts talking to her while she is supposed to be helping me , she refuses to hand me the label so I can check , I did and she just throws the receipt on the counterand starts talking to the other customerr as if She pushed me aside. I replied to her thank you for your customer service, that was a very bad experience.. no customer service whatsoever. Hopefully managers review them cameras to see how some customer are being welcomed.

I needed a notarty public to sign some legal documents. I was surprised it was a young guy like out…read moreof high school or around that young age! Maybe he just looked young lol! He was GREAT! He was very professional and patient with us. Right before us someone gave the staff cookies for being so patient and good with the customer. I tried to give a tip afterwards because he gave such good and patient customer service-because at one point, we made a mistake and had to correct it so he had to print it up again and give a new pdf. He did so willlingly and cheerfully! So tried to give a tip, but he said he couldn't accept tips-oh....I guess, good to know, but I could see how being a notary public maybe you cannot accept tips-lol! So very professional. Anytime I need a Notarizer I am coming here-it was so easy, relaxed and efficient. So hard to find one in SF at a UPS or some storefont-they mostly seem to be mobile and you have to call in advance, so this place makes it super easy! 5 stars all around!

Popped in here for the first time to do a couple of Amazon returns and a cellphone trade in return…read morebecause I was shopping at See's next door, and I was so impressed by their efficient and friendly customer service that I just had to leave a review. Will definitely come back the next time I'm nearby.

I've only been here a few times. No issues at each drop off. Customer service could be better but…read morethey get the job done. Street parking.

I had the misfortune of dropping off an Amazon return at…read morethis UPS location. The woman behind the counter, who was speaking to another customer in a foreign language, rudely said "put it there". While she continued to speak to the other person she printed a tag and half tossed it at me. No acknowledgment, no eye contact, just plain rude. Ironically, it was the other customer who smiled and said "thank you " as I turned to leave.