This post office is quick, efficient, and friendly if you have a lot of stupid questions. There is…read morenever a long wait either.

I went here to get my packages that they would not give to me because the company shipping them…read moreowed them money or something so they would not give me my packages nor would they allow me to file a claim. Tracy was horrible and very rude wouldn't recommend this place to anybody the customer service is so bad its almost sad. They have no idea what they are doing had me sit and wait for 30 minutes to come back with a slip instead of my packages saying they don't have them but even if they did they couldn't release them. Called the company and they said they would take care of it for me and the Post office eventually actually called me back to tell me they're going to send them back to the shipper because I called them and had them deal with the situation. Wouldn't recommend to anybody

Stopped by this United States Postal Service recently and had a surprisingly quick, smooth…read moreexperience. The biggest thing I noticed right away was that while there were accessible parking spots conveniently located near the entrance, the doors were not automatic or handicap accessible. You have to manually push/pull them open, which could definitely create challenges for some visitors. Accessibility should start at the front door. Once inside, though, the visit was seamless. I went straight to the self-service kiosk with no wait at all. The kiosk was easy to use, straightforward, and glitch-free. Everything moved quickly, and I appreciated that it gave the option to print a receipt, email it, or do both. That kind of convenience makes a difference when you're trying to get in and out efficiently. Overall, a fast and hassle-free stop with a very user-friendly kiosk system, but updating the entrance doors would greatly improve the experience for everyone.

This review is solely about the outrageous cost of first class/forever stamps…read more When I was in The Air Force in 1985 these cost 22 cents, ten years later they cost 35 cents. Not bad right, reasonable. Today, these same stamps cost 77 cents. From a customer point of view this is ridiculous. I refuse to buy another stamp!

Lost packages and all they can do is tell you to file a claim on their web site. And their box rent…read moreprices have skyrocketed over the past year. NOT HAPPY! The staff are friendly enough, but they seem ineffective at running a post office.

This can't be the first review, I come here once a week. The people are helpful, quick and deal…read morewith the three hundred questions I have about stamps and other mail related things that wander into my head. I want to work here when I grow up. It's amazing. Wonderful people.

Smaller but Serviceable post office for the city of Mount Washington in there "downtown" area on…read morenorth bardstown road They have a few drop off slots at the entrance of the parking lot and on the inside they have a tiny processing area with two worker stations. Also they have a few rows of lock boxes if you are needing that Service. Prices on par with other post offices. The few times I've went inside of there was a line they do a solid job of processing it. Sometimes it's nicer having smaller post offices as the lines won't be as long and the workers are usually more personable. Overall solid post office that serves its intended purpose. No major complaints from me.

This is a nice small post office here in mt Washington that is located in the heart of town. It has…read moreprobably been here longer than any of the other places in the town. It is In a great location and has quick speedy service

I went to USPS to mail back a Shein return, and I was already aware that the front counter wasn't…read moreopen, so I planned to use the self-service kiosk. The process should've been simple--scan the QR code, print the label, and send the package--but the kiosk made it way more complicated than it needed to be. The machine was extremely finicky. It wasn't properly reading my QR code, and the screen kept lagging and showing things out of sync with what I was actually doing. It felt like it was processing actions in the background, but not displaying them correctly, which caused me to press extra buttons just trying to get it to respond. That only made things worse--the screen started freezing, glitching, and becoming even more delayed. What should have taken maybe a minute or two ended up taking twice as long, which was really frustrating for something so simple. Another customer even stepped aside to let me go ahead, which I appreciated, but she also mentioned she had been having issues with the kiosk taking a long time too. So it definitely wasn't just me.

I don't go to the post office much, but every time I go the employees are super nice and are always…read morewilling to help. Because it's fairly small it gets crowded quick. You may have to wait but it's ok.

The address is WRONG. It is Mount Holly Road. Not Mount Holly Ave. Big difference! You'll end up at…read morea convalescence home.

Service was great. She helped me doing the package and giving me options on best way to send it. I…read moretruly appreciate her patience and friendliness!

Close to highway, easy access. Used to post office drop box. Nice to still have United States mail…read morebox available to public.

Lanita was uhMAZEing! So helpful when the priority mail box I needed wasn't available, and so…read morespeedy with everybody in the line, so efficient, and it was clear she had some challenging customers with complicated orders to process, yet always done with a smile and full of grace and laughter and compliments, and just really made the experience for everybody in line so enjoyable. Highly recommend Lanita.

Terrible customer service. Tried to pick up a package. Was told I couldn't. Lady seemed to have an…read moreattitude. Didn't even try to locate package. It wasn't like they were super busy me and one other person in the lobby. Of course lady was typical usual suspect.

Vine Grove Post Office is very customer friendly. Especially of the female clerk up front. She is…read morevery knowledgeable and professional. This does not take away from the professionalism and friendliness of the other male clerks. We just engage with her more! Irvin Lyons Jr

The lady that works the counter at this location is very knowledgeable and friendly, even has a…read moregreat upbeat personality at the same time! Great Job, Keep It Up! Nikki