1. United States Postal Service

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    Hempstead, NY

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    United States Postal Service

    4.5 (2 reviews)

    Services - United States Postal Service

    Mailbox centers

    Shipping centers

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    7 years ago

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    The UPS Store

    The UPS Store

    (45 reviews)

    I have been coming to this location for years not only for returns but also all my printing needs…read morefor my small business. First, honorable mentions: there used to be Miguel and Kathy and they were both phenomenal human beings in their own way. Truly felt like they were there to help you and in a patient, yet efficient way. Fast forward to present day: I had some issues with my purchase/return and Jason, Jaleesa, and Brian (I believe he moved locations by now) were so amazing. They went above and beyond to brainstorm and figure out a solution for me. This saved me tremendous time as I had small children to shlep around. They were knowledgeable, efficient, and friendly to boot! I hope wherever they end up, they will be recognized for each their continued hard work! The store is clean, bright, and tidy, and signs are visible and easy to understand. Parking is ample, however please do drive slow, patiently, and carefully as many older folk drive through to go food shopping in the shopping center.

    I've never had a bad experience here until I came here today. I was taking off an old label because…read moreI wanted my phone number off the box. The employee watched me and refused to assist me . I told him I just wanted my number off and I was unsure of why they needed my number there. He proceeded to roll his eyes and wait instead of explaining things. When the label printed out he legit said OUT LOUD to be sarcastic " your number is on here ..proceeded to say my name and phone number" with a grin on his face. Please train your employees on customer service and tell them its okay to quit..no one is begging them to be employed.

    VS Print & Ship - Passport photos

    VS Print & Ship

    (9 reviews)

    Do not go here for notary services! I went here on recommendation of the Valley Stream Library…read more She wanted to charge me $10 to have a document signed. In NYS it's illegal to charge more than $2 to notarize a document unless it's a remote notary (which is not what this was). I mentioned to her that I was also a notary & knew the laws & regulations, so instead of doing the right thing & accepting my $2 payment, she ripped up the document, so now I have to go back home and reprint the document in hopes of finding someone today to sign it. This nonsense that she replies with on her Google & Yelp reviews about this being a service or convenience fee -- you can't charge an additional fee on a notary service! "A notary public may charge a fee of $2.00 for administering an oath or affirmation or for taking an acknowledgment or proof of execution. UNLESS OTHERWISE AUTHORIZED BY LAW, A NOTARIAL FEE MAY NOT EXCEED THIS AMOUNT." Every lawyer I've spoken to has conquered that is 100% illegal to charge additional fees. I get it, running a business is expensive and it can take years to actually turn a profit. But that's just part of owning a business. I have reported this person to the NYS department of licensing services and the Secretary of State. I also spoke to the library director who said she had no idea and will tell her staff to stop recommending this business. Being a notary is a public service and we agree to abide by certain rules & regulations. To take advantage of that role for monetary purposes is morally wrong.

    Customer service and professionalism definitely needed at this location. The worst attitudes and…read moreside remarks not necessary. First of all if you're going to be upset people are coming into the establishment, lock the door, or get another job.

    UPS Customer Center - Peter Wilson, Jimmy Sekreta & Phil Sabine truly went above and beyond packing a large pic I needed to send out West. A great team!

    UPS Customer Center

    (68 reviews)

    I actually attach no stars to the Phone Customer Service line.. I needed to speak with a human…read morerepresentative and AI kept spinning in circles asking and repeating the same nonsence over and over, "I'm too new " to grasp the question asked to give an answer. the qusetion is . If a package was attempted to be delivered but no one home to sign for it . When is the earliest it can be retrieved from the Oak Street , Uniondale facility. The wosrt experience ever . All my UPS delivery guys are wonderful . It is ashame that this experience has turned me off UPS . Big Brown customer service is just that a Big Brown Mess. We have lost the Human Factor and rely to heavily on the "Twilight Zone"

    I bought a product online and the shipper used UPS. Tracking said it was delayed three days due to…read morea truck issue and then it arrived at the Uniondale facility where it was loaded on a truck for delivery. It did not arrive in the delivery window of 2pm to 6pm then it was updated to arrive by 7pm and when it didn't arrive by then it was updated to arrive by 9pm. At around 8pm tracking said "the receiving company was closed" and would be delivered the next day in the same timeframe. First of all, I am not a "company" and I was home at 8pm and video cameras show no UPS delivery was attempted within hours before and after 8pm. I waited for the package the next day again without it being delivered. The third day I called the main UPS number and a representative said he would investigate. A few hours later he called back and said they consider the item "lost" and the seller should file a claim. I don't see how a package gets lost AFTER it was loaded on a truck and I think more likely it was stolen. I believe the shipper used the product carton which made the contents visible to every person at UPS who handled it and perhaps someone especially a temporary worker might have taken it knowing the contents of the package. The story doesn't end there. The same day that UPS told me the package was lost, my phone got numerous texts purporting to be from UPS about rescheduling a delivery. It didn't come from a UPS phone number and the URL looked possibly bogus but I clicked on it to find where it linked to. A UPS tracking number showed up which was different than my tracking number and I looked it up on their system. It was valid tracking number for an item that was delivered months ago to and from different states than my package. At that point I blocked future texts from that phone number. Scam texts are not rare but the timing was too coincidental that these scam UPS texts came within hours of a real lost package from UPS. I think it is possible the scam texts originated from someone working at UPS who may have taken the package and tried to run an additional scam. I can't prove it but what are the odds that the first scam texts I ever got pretending to be from UPS came at the same time UPS said the package was lost? From what I read on the internet, UPS hires temp workers on short notice to do things like handle packages and load trucks. I think that is how my package disappeared.

    United States Postal Service - mailboxcenters - Updated October 2026

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