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    United Spas

    4.2 (428 reviews)
    ModerateHot Tub & Pool
    Closed 8:00 am - 5:00 pm
    Updated 3 months ago

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    $1400 bill for service that didn't fix the hot tub. They put in new controls that are already peeling apart.
    McLovin S.

    Frustrated by this company. I called in February to have the spa fixed, and $1400 later nothing works. I was told it was ice in the pump, and everything would work once the ice melted. Well the ice is melted and nothing works. The new controls that were installed are cheap and the top surface is already peeling apart. I have a service appointment this Wednesday (that I waited FOREVER for), and will update this review if I have a better experience. As of right now I'd avoid doing business with this company ever again.

    Monterey Spa
    Ray S.

    Timely and professional service by Mike and Harley . I highly recommend this company . Mike went over all the details of the spa . Harley installed the spa cover

    Spa delivery
    Chris B.

    We purchased a spa from United Spas last September/October. We could not be more please with this purchase almost a year later. The sales experience was fantastic, delivery and set-up went exactly as planned and we are still enjoying our spa every day. The quality of the spa is superior to others we have owned and we have referred many friends to United Spas. We purchased our spa directly from them and the experience was fantastic. Four days later our spa was in and running. We highly recommend their spas and buying either from a dealer or directly from them. Chris and Karen B

    United Spas Manufacturing: 76" x 88" 2024 Spa
    Susanne G.

    We have owned a spa since 1978 & this is our 6th spa. We recently purchased a spa from United Spas Manufacturing in Salida, CA. We have received first class service from Tim Kelly & his team. The purchase of our spa was effortless, and we saved over 50% off the suggested retail price! We cannot praise United Spas enough! Our spa location was very tight - between our house & fence. United Spas secured a crane & everything went effortlessly with no problems whatsoever. The installation team, Jose & Mario, installed the spa perfectly and explained all of the features of the spa. From the time we walked into their showroom we were greeted by Krystal who asked us if we had any questions. In their waiting room was a video on how their spas are made. Tim Kelly took the time to show us the spa features and how well their spas are manufactured. Tim is such an amiable person who answers any questions in an informative and helpful manner. What is wonderful is that United Spas builds their own spas, sells, and services their spas. It is well worth the drive to visit United Spas in Salida. We purchased our spa on 7/30/2024, and our spa was delivered the following day! Talk about fast service! The spa is absolutely beautiful with a cover & easy-lift to remove the spa cover. We had been without a spa for about 6 months and really missed the water therapy & relaxation you receive from a spa. We are so very pleased with our United Spas purchase and would highly recommend your purchasing a spa from them. We just love our spa and their service is 5 stars! Do not hesitate to purchase a spa from United Spa Manufacturing in Salida! You will be so glad you did!

    Upgraded to a "party spa!"

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    3 months ago

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    4 months ago

    Business owner information

    Photo of Tim K.

    Tim K.

    Thank you for the kind words. We are here for you anytime!

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    5 months ago

    Service is extremely present and United has a fantastic maintenance program and service. Stop by and pick yourself up a spa like me.

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    6 months ago

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    Nadine K.

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    Nadine K.

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    8 months ago

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    11 months ago

    I guess they keep on hold and cut you off instead of taking your number and calling you back

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    Nadine K.

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    Ask the Community - United Spas

    We bought a spa a year ago with led lights that change color... as of this weekend the lights stay one color. Manual doesn't mention lights...what to do?

    I have that same LED light that recently bought from United Spas. Mine stopped changing colors too, but I simply pressed the light button again and again until I had cycled through all the colors until I reached the greenish/yellow color and then… Read more

    Getting a PSOL AND PHOL error codes. The spa is less than a year old any recommendations on how to get tub to work again? Thank you!

    Try changing your filter first. Need to hose them off once a week and replace once a year. If that doesn’t do it call the office and we will troubleshoot some more. Hope this helps!

    Did your company manufacture a fiberglass spa insert 8ft. X 8ft. labled "Classic" in 1979? If so, I have one and am in the process of restoring it. Looking for wall jet controls.Thanks

    No, we did not do any fiberglass inserted spas. Just above ground units! Thanks :)

    View All 5 Questions

    Review Highlights - United Spas

    From Tim on the sales floor to Nadine following up throughout the process of delivery, set up and installation.

    Mentioned in 79 reviews

    Read more highlights

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    Thank you to the hard-working and experienced TradeMark Pool & Spa Team for making my families…read morebackyard pool & spa truly a dream come true! Amazing service through the whole construction of our new pool and spa, our designers and project manager did an outstanding job coordinating everything and making our vision come true, I highly recommend this company to anyone looking for a new pool or spa!

    If you value your hard earned money do not hire this business. These guys are not organized and…read morework when they want. If your paying someone for a job, you are a priority. You shouldn't need to wait for them to work on other jobs locally just so they can save their own time. They are not professionals to say the least, and will take your money and give you a subpar service. We're talking about putting epoxy over hole they chiseled into pool pipe fittings instead of replacing the fitting. They poured a concrete slab for pool equipment that they later said couldn't be put there. They are the ones that measured and ensured the equipment could go there. They later came and poured 2'x 12" next to it because their error which now looks like shit. The drilled into the side of my home and drilled into my shower wall instead of the attic to rewire. They put in the contract that they would install a new drain in the spa but after they were paid said that the spa wasn't large enough to install a new drain? None of this was measured or thought of before they took our $25,000. There was issues with the pebbletec like I said there would be and they said no surface is perfect and came out to under water sand down the bubbles. There are trowel marks that your feet feelore rough than the pebbletex itself. You can see it as well. PLEASE DO NOT GO WITH THESE GUYS, VERY UNPROFESSIONAL. They even switched the foreman because I asked the question of whether ALL the old plaster was coming out because of all the markings that was left behind. He said it was not necessary and that was that, I didn't wanna be dramatic. Keep in mind 25k is alot, but a few days later we get a new foreman and he has no idea whats going on with the project.

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    Trademark Pool & Spa - Pump heat over ledge and cables

    Pump heat over ledge and cables

    Trademark Pool & Spa

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    United Spas - hottubandpool - Updated May 2026

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