Bought a spa from My Spa Fix and had it craned onto my back deck in Pine Mountain Lake. Both the spa and crane promptly arrived within a minute of each other. I live on a one way road and they promptly backed into my driveway to avoid disrupting traffic. They craned the hot tub and efficiently hooked up the electrical and got the tub running in no time. We received a detailed walk through of the features and what to consider (excellent points made). They quickly and courteously cleaned up the deck and were off. I highly recommend them. read more

My Spa Fix - Hot tub we purchased - Pool & Hot Tub Service Near Me - Oakdale, California

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Knowledgeable, affordable, efficient. Gave options and pricing for repairs. No pressure. We ended up selling our spa "as is". read more

My Spa Fix - Hot Tub and Gazebo - Pool & Hot Tub Service Near Me - Oakdale, California

Fantastic service, great products and good prices. Highly recommended. I originally called them to service my old spa. They knew exactly what it needed and told me what it would cost. I decided to replace the spot instead and I'm happy I did. read more

The technicians Rubin and Jeff were here on time and very knowledgeable and professional. This is the second experience with this company and will use them again because of the people they've hired are customer oriented and knowledgeable about spas. Thank You RM Cody read more

Great response & great service! I would highly recommend this company to anyone needing a spa repair. read more

I was referred to My Spa Fix by a local spa firm as they didn't service our brand of spa. First, I have to say that I am not an easy customer to please. But My Spa Fix was an excellent vendor who arrived when they said they would, followed up on the initial call, made a reminder call, and returned when needed to install ordered parts and even had our spa working between the two required visits. Their repairmen were efficient, courteous and knowledgeable. Prices were reasonable and charged as promised. The techs answered all questions and were totally capable. While I hope I don't have to see them for a while (meaning I don't want my spa to break down) when I need them, they will get the call. Kudos to My Spa Fix. read more

They were fast, efficient and same day service. We will definitely use them for any future Hir Tub repair needs.

Timely. Affordable. Friendly. When the spa motor eventually goes out, they'll be my first call.

Super reliable, reasonable, fantastic communication, knowledgeable and fixed my jacuzzi fast!

If you are in the market for a new hot tub look no further than My Spa Fix in Oakdale. Steve was so knowledgeable and helpful in helping us chose the perfect hot tub model for us. His delivery and installment people were excellent. The whole process could not have gone any smoother. We did encounter one problem with the jets and gave Steve a call. We realized it was a user problem (we should have read the manual!), but before we could call him back to say the problem was solved, he was at our front door. We are also confidant that any problems we may encounter down the road we can count on Steve to solve them. Great company, great service. If I could give more stars I would. read more

Unfortunately our older spa had some rat damage due to it sitting right next to our fence and our neighbors ivy growing into our yard. We immediately called my spa when the leaks were discovered and they came out the next day, the technician was nice and very knowledgeable. My husband and the technician went over the diagnostics and it was a simple fix, multiple hose repairs later our spa is back in business. Overall great customer service and fair pricing. If your in need of a spa or have one needing repairs give them a call! read more

This is the second time we had the same crew of 2 out, I wish I knew their names cause they were awesome! They weeevery professional, knowledgeable & personable. They provided very sound advice and recommendations. I will definitely call them again when the need arises. read more

We had an above 5 star service repair by Steve and Ruben on our indoor spa tub. They came prepared, well dressed and professional with all the parts and tools necessary to do the job in just about an hour. I would recommend them for all your exterior and interior spa needs. Thank you for your time and talents My Spa Fix. read more

Ruben and Steve were able to quickly diagnose the problem, had the replacement parts, and got our spa working quickly. Friendly, professional, and efficient. Very happy with the customer service and the result. read more

This is THE place to go. We have a 20 year old hot tub that we just renovated. After one week our pump went out. Leslie's Pool and spa did not even want to touch our pump and gave no help at all. We went into My Spa Fix and the owner knew exactly what was wrong with our pump, right away. He order the parts and keep the Labor at a minimum. Great people! Great business! They actually know how to fix things! THANKS MY SPA FIX! read more

Excellent service from a very knowledgeable guy. Did not try and sell me a bunch of chemicals

I'm going to give these guys a good review based on customer service alone , even though they weren't able to do the service I'm looking for. I have contacted every pool repair company on Yelp today within 30 minutes of where I live. I was given a lot of lame excuses why companies weren't able to even schedule me an appointment (long story short, I have an old piece of equipment and people just aren't sure how to help me)... I've hit a lot of dead ends today and have dealt with a lot of people who just don't want to make the effort. Steve took some time of out of his day today to see if he could find someone who could help me, and that's just something people don't really do anymore. A lot of people have a "not my problem" attitude and lack follow through. I really appreciate the effort and kindness. I will remember this great service and will be sure to recommend this place to my friends in the future. Thank you! read more

We had a spa cover made to fit. It works great and fits snug. It is important to be sure to measure accurately.

So I first discovered this company back in 2016 when I moved to Modesto and I received great service and great pricing from the owner and his business was fairly new at that time. I used him a couple more times and he was reasonable. So about 18 months ago I had the main pump on my spa replaced and about a month ago the pump began to fail. I called back and requested the hundred dollar service call and a technician diagnosed that the pump needed to be replaced again. Keep in mind that the original pump on the spa had lasted about 7 to 10 years. So needless to say I was pretty upset that this pump I spent about $500 on and had already failed at 18 months. I spoke with the owner Steve about it and he said he offers a 90 day warranty and the best he could do was give me a 25% discount on a more expensive pump. I wasn't interested in spending about $1000 over 18 months for two pumps replaced. Unfortunately I don't feel like I was taken care of or that the business can really stand behind the product. read more

It's really important to me to SUPPORT LOCALLY OWNED businesses. Because of that, I patiently waited 2 weeks for my appointment. This shop is HEAVILY booked. They service an extremely large geographic area with just 1, two man team. All that aside, they do the job right the 1st time! They don't try to up sell or offer repairs that aren't needed. The $$$ rate is very reasonable. I have used them twice in 3 years and have been extremely happy with the professionalism and well detailed & explained service/repairs. The shop is small, closed Sunday & Monday's, and sufficiently stocked to meet my filter and chemical needs. If they don't have they can get very quickly. My Jacuzzi spa is 18 years old and there is nothing that could need repair that they cannot fix or repair, shy of a full on shell fracture. Support Local businesses and give them a call. You will have no regrets. I happily recommend them. read more

From start to finish I couldn't ask for better service then I have received from My Spa Fix! Steve and Rueben are professional and knowledgeable. Steve took his time to explain everything to me on his day off and that showed me how dedicated they really are. I ended up getting a swim spa and I couldn't be happier with it. I have only used it 1 day but it was definitely worth the wait. For sure I will be recommending them to everyone I know. Thanks guys I really appreciate it! read more

I have used My Spa Fix many times here in Valley Springs and found them to be an excellent choice for spa services. Peggy in the front office is cordial and responsive to call. Steve is an excellent technician who is thorough, professional and explained every aspect of the repair. read more

Booked our appointment and they sent text reminder which was very helpful. The technician was on time and knowledgeable. We will call again in the future if we need service for our spa. read more

These folks came out while I wasn't home - scheduling conflict. He called and I told him to go ahead and do the work. When I returned home, the spa was fixed and I was ready to go. He could have done just about anything and I'd have gladly paid the bill. However, he told me it was only a loose fitting and tightened it up and I was good to go. Such an honest guy - had he been a crook, he was in a good position to take advantage of me and yet, did the right thing. I'm so impressed. Can't say enough about these folks. read more

Came out and did a cleaning / service on a hot tub that came with the home we had just purchased. Didn't push any products or additional services and extremely knowledgeable for what we needed. We will be using them again read more

Awsome reviews! My question simply of curiosity to find out if the company buys used hot tubs?.

We have had Steve fix our old spa in the past. He has been dependable and professional. We ordered a cover and he came out, measured, and took away our old one when he installed the new one. Today he replaced the pump, fixed the heater and we have a "new" spa. We are always happy with his rates. read more

Steve, the owner is amazing and so helpful. We are moving to a new house and purchased a spa from My Spa Fix. Due to Carona virus the maker of our spa is 16 wks back ordered. Steve offered to move our old spa at no charge, to our new house so we have a spa until the new one comes. Steve has provided excellent service on our spa when it needed work. If you need to purchase a spa or need honest, reliable service on your spa, contact My Spa Fix. Steve will treat you right. RD read more

Steve from My Spa Fix was extremely knowledgeable, and did not try to "up sell" -- clearly a great way to earn my trust. He took a look at an ancient jacuzzi tub that we "inherited" when we bought our home, and had it running in "no time flat", though it might have been for the first time in approx 5 years! He kindly indicated that we might get a year or so out of it, but not to spend any significant money on it due to wear and tear due to age and semi-neglect. Still, he got it running and "balanced" and all for a very fair house-call price. If this spa dies and / or my bride wants to buy a new spa, without question our first stop will be in Oakdale. Steve earned that level of trust in one consultation. read more

Had them out to repair our hot tub. The guy gave us great service and advice, was super friendly, and charged us very fairly. We'll definitely be using them in the future and will be sure to visit the showroom when it's time to buy a new one. read more

I recommend this company! We Love our Spa and Gazebo.. They do great work and have excellent customer service..

Had these guys out to fix a leak that I didn't know where it was coming from. They found it right away and had the water pump rebuilt in less than an hour, what a great team! I will use them for all my future needs. read more

I called for service around 9:30pm expecting to leave a message. Steve answered and scheduled me for the next morning. I was back in hot water that afternoon. He followed up with a phone call in the evening to make sure everything was working properly and that I was satisfied. Excellent service at unbelievable prices!! Thanx Steve!!! read more

My spa wasn't working, so I called My Spa Fix. Steve was very professional, helpful, thorough, has very competitive prices, and is a nice and pleasant person to boot. He is a real spa enthusiast and seemed genuinely interested in getting my spa up and running as quickly as possible..so I could enjoy it. Since I was new at taking care of my spa, Steve took the time to answer all my maintenance questions. My spa is running better than ever. Thank you Steve! You won't be disappointed with My Spa Fix!!! Seriously, call them. read more

I had them out yesterday to fix a Flo error on my spa. Their communication regarding appointments was great and they showed up on time. They got my spa up and going quickly and were happy to answer all my questions regarding spa maintenance. Best of all, the cost of their service call and parts was better than the service I had used previously. I highly recommend My Spa Fix. I will definitely use them again anytime my spa needs servicing. read more

Huge fan of this company! The owner, Steve, came out to help us with our Jacuzzi that needed a lot of help as we are new to California and new to owning a Jacuzzi. He was able to drain it for us, clean it, refill it and re-program the remote that we couldn't get working. Peggy, back at the office, has been wonderful in staying in touch with us and proactively scheduling future appointments. I can't say enough about how pleased we are with both Steve and Peggy's competency and customer service. It is out of this world! Highly recommend! read more

Went into the show room in Oakdale looking for chemicals and a replacement part for my hot tub. Was greeted at the door with a smile and a warm welcome. Got what I needed fast and they ordered the part I needed that day also a few days later installed it. Best service in the area by a long shot I will definitely be a life long customer and when the time comes to buy a new spa MY SPA FIX will get my business read more

Our spa had not been running. It was hard to get anyone out. Steve came out on a day we were out of town. He could have had a long list of repairs instead he was honest and said that it was only a bad wire. He checked everything out and got it up and running. Reliable, dependable and honest read more

This company is awesome! Called on Saturday when my hot tub wouldn't heat, Peggy called me back and walked me through various solutions. Didn't work and there technician came out Monday and fixed for a reasonable price! This company is honest and I will be doing business with them again read more

Don't think about going anywhere else! We have a 15 year old hot tub that we weren't sure was serviceable. Steve came out looked things over and said he could get it up and running again. Steve really really knows his stuff and quickly figured out what needed to be done. Steve was straightforward and clearly explained what repairs were needed and why (including replacing two valves). He made no attempt to up sell us or question whether the repairs would be cost effective. Quite the opposite, he said it could be reasonably expected for the tub to keep going for several more years once the repairs were complete! Operational is one thing, but over the years the rubber pillows had faded, and while usable, my wife was adamant that they be replaced. Added those to the list as well! Even though the tub is 15 years old, they were able to track down all the necessary parts, including the pillows and a control panel. From Steve and his crew's first visit, Peggy's regular updates (and I mean REGULAR!), to the final visit these folks were nothing short of professional. All said, for a very reasonable price, I have a nearly new 15 year old hot tub that we will enjoy for years to come! Thank you all sooo much! read more