We couldn't be happier with our experience with Premier Pools in Salida and our beautiful new pool!…read moreFrom start to finish, Kyle, Jason, Kylie, and Marie made the entire process smooth, stress-free, and enjoyable. They were always quick to respond to our questions, kept us informed throughout the project, and provided exceptional customer service every step of the way. Marie was also great about keeping us updated on dates and times, which made the entire process even easier. Every contractor and crew member who worked on our pool was professional, friendly, and did excellent work. It was clear that everyone took pride in what they do, and the quality of the finished product reflects that. Our pool turned out even better than we imagined, and we are so grateful to the entire Premier Pools team for making our backyard dream a reality. We highly recommend them to anyone considering a pool project!

Seems like we've had nothing but issues and it's been 5 years since we had our pool put in. If…read moreI'm having the same issue, I shouldn't have to pay $185 to get you guys back out here again to fix the exact same issue I've been having. Even if it's out of warranty. It's the exact same issues. Either find a new tech or wave fees if it's the same ongoing problem and just fix it. Word to mouth will hurt you more then you know. The mark up on is insane for you guys only to ignore the facts. . Taking money out of your customers and cutting corner for bandaid fixes is just wrong . It's not good business. Only for us to have to call you guys again and pay for an additional 185. I would recommend people to do their research and look else where. 2 things I regret. .. is getting a pool and even more.... getting a pool through premier.

Called at 4:50 and asked if they be open in 15 mins I need the part they said yes come down thanks…read moreI drove across town and your closed waste of time horrible shop

Our pool equipment stopped working. Called All Valley, and Jesus came out and diagnosed the problem…read moreunder 10 minutes. He fixed it and recommended we change other parts that were similar that may fail soon. Highly recommend All Valley Pool.

I would like to fully recommend Scott @ Drake's Hot Tub Service. I don't usually give review, so…read morethat demonstrates how much I appreciated the service I received on my hot tub. Scott was fast in responding, did his homework on my type of spa, and quickly diagnosed and fixed the problem. In today's service market, especially in the Sierra foothills, this kind of service is rare.

Scott put in a mini split for my master bed and I couldn't be more happy with his customer service…read moreand knowledge from what he is doing. He is definitely reasonable prices for what he does for his great work. Thank you very much

Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson…read moreemploy people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of

Why do you insist on covering a lie with a lie…read more First, Why are most wood burning stoves not UL listed? There are several standards that wood burning stoves must meet. UL listing is not a required standard for stoves, so most manufacturers elect not to have that testing done.. The UL laboratories are a private nonprofit organization that some manufacturers elect to send their products too. This certification can be costly and because the certification is not necessary for wood stoves, most manufacturers do not submit their product to Underwriters Laboratories for approval. There are only three wood-burning stoves that are UL listed Second, the only certification needed is when you install a new wood stove and that requirement is a stove certified by the EPA Third, older wood stoves are grandfathered in and there is no fire code that exist that states that you must upgrade to a new wood-burning stove when you buy or sell. If you do change out the stove, then it must be upgraded to an EPA certified stove Finally, there are manufacturers data plates that are on wood stoves that show the minimum clearances from stove to combustible materials. This particular stove met all the minimum distance requirements to combustible materials. Yes, the fireplace surround was ugly, however it was a cement fiber board that is a non-combustible material. In addition, the stove flue was exposed for the first 5 feet and is of a triple wall design which has a higher heat value. So I stand by my claim that your inspections are fraudulent, froth with misinformation, with intent to upsell or some new products to the person's home that you inspect.

My experience with Oakdale Hearth and Hot Tub has been one of the worst I've ever had as a…read moreconsumer. I am writing this review to warn others who might be considering giving them their business. TL;DR: Do not do business with Oakdale Hearth and Hot Tub. They lack integrity and need to improve their customer service. In March 2024, we purchased a new Bullfrog hot tub through Costco. Oakdale Hearth and Hot Tub is the local dealer who sold the tub in the Costco store and would be responsible for the delivery and future service. The hot tub was delivered in May 2024. Unfortunately, their delivery crew left a noticeable scratch on our brand-new tub. The delivery crew acknowledged the scratch and accepted full responsibility for it. Accidents happen, and we were initially understanding, assuming they were trustworthy and would make it right. What followed was fourteen months of follow-up on our part. Multiple texts and calls were required to schedule a repair for the damage they caused. The customer service was abysmal; we were consistently ignored and given the runaround. After over a year of hounding them, they finally scheduled service. But it was at this point that the situation escalated from unacceptable to what I consider deeply unethical. They informed us that we would have to pay a $200 trip charge for them to repair the scratch their own team made during delivery. We were stunned. After a year of waiting, they were now demanding that we pay them to fix their own error. Against our better judgment, but wanting the ordeal to be over, we agreed to the repair scheduled for today. Their technicians arrived and began the work. In the middle of the job, they stopped and said their office required payment of the $200 before they could finish. I told them I would pay and seek remedy after, but I would do so once the repair was completed. In response, Nicole, the manager, instructed the technicians to pack up their tools and leave the job unfinished. And they did. They left without telling me. To say this company lacks integrity would be an understatement. They damaged our spa, ignored us for over a year, demanded payment to fix their own mistake, and then walked out on the job when we wouldn't pay them mid-repair. This isn't just bad customer service; I think it demonstrates that this company operates without integrity.

These guys helped me and my mom so much ! We thank them so much they let us know that the spa we…read morehad that was 16 years old wasn't worth fixing gave us a few different options and guided us thru the financial aspects of get a loan for are new hot tub ! We couldn't be more thankful ! Shout out to Nicole Rick Trish Shawn thanks again guys ! We now have a beautiful New hot tub that they came and delivered showed us how to work this new spa ! Best around bye far thanks again Oakdale hot tub company !

I'm not one to write reviews but I had such a great experience with Dillon and his company that I…read morefelt I needed to. I was happy from the start with his level of professionalism and communication. He then gave me an accurate estimate both in cost and in timeline for the project which was a pleasant surprise! He even replastered our pool and replaced all of our tile ahead of schedule. Now our 20 yr. old pool looks like new and is warming up in time for pool season. I would highly recommend BluRock Pools to anyone needing help with a pool project.

BluRock Pools exceeded our expectations. Definitely a five star company and would highly recommend…read morethem for your luxuriant designs. Dillon, not only has amazing vision, knowledge and great direction, but has the ability to bring it all to life in your own private oasis. He was a pleasure to work with, listening to all of our ideas & visions and then taking those to create a masterpiece, beyond what we had even envisioned. He is meticulous and goes above and beyond to make everything the absolute best that it can possibly be. If you are looking for something unprecedented, look no further, BluRock Pools is who you are looking for!