I was referred to My Spa Fix by a local spa firm as they didn't service our brand of spa…read more First, I have to say that I am not an easy customer to please. But My Spa Fix was an excellent vendor who arrived when they said they would, followed up on the initial call, made a reminder call, and returned when needed to install ordered parts and even had our spa working between the two required visits. Their repairmen were efficient, courteous and knowledgeable. Prices were reasonable and charged as promised. The techs answered all questions and were totally capable. While I hope I don't have to see them for a while (meaning I don't want my spa to break down) when I need them, they will get the call. Kudos to My Spa Fix.

Bought a spa from My Spa Fix and had it craned onto my back deck in Pine Mountain Lake. Both the…read morespa and crane promptly arrived within a minute of each other. I live on a one way road and they promptly backed into my driveway to avoid disrupting traffic. They craned the hot tub and efficiently hooked up the electrical and got the tub running in no time. We received a detailed walk through of the features and what to consider (excellent points made). They quickly and courteously cleaned up the deck and were off. I highly recommend them.

We couldn't be happier with our experience with Premier Pools in Salida and our beautiful new pool!…read moreFrom start to finish, Kyle, Jason, Kylie, and Marie made the entire process smooth, stress-free, and enjoyable. They were always quick to respond to our questions, kept us informed throughout the project, and provided exceptional customer service every step of the way. Marie was also great about keeping us updated on dates and times, which made the entire process even easier. Every contractor and crew member who worked on our pool was professional, friendly, and did excellent work. It was clear that everyone took pride in what they do, and the quality of the finished product reflects that. Our pool turned out even better than we imagined, and we are so grateful to the entire Premier Pools team for making our backyard dream a reality. We highly recommend them to anyone considering a pool project!

Seems like we've had nothing but issues and it's been 5 years since we had our pool put in. If…read moreI'm having the same issue, I shouldn't have to pay $185 to get you guys back out here again to fix the exact same issue I've been having. Even if it's out of warranty. It's the exact same issues. Either find a new tech or wave fees if it's the same ongoing problem and just fix it. Word to mouth will hurt you more then you know. The mark up on is insane for you guys only to ignore the facts. . Taking money out of your customers and cutting corner for bandaid fixes is just wrong . It's not good business. Only for us to have to call you guys again and pay for an additional 185. I would recommend people to do their research and look else where. 2 things I regret. .. is getting a pool and even more.... getting a pool through premier.

I would like to fully recommend Scott @ Drake's Hot Tub Service. I don't usually give review, so…read morethat demonstrates how much I appreciated the service I received on my hot tub. Scott was fast in responding, did his homework on my type of spa, and quickly diagnosed and fixed the problem. In today's service market, especially in the Sierra foothills, this kind of service is rare.

Scott put in a mini split for my master bed and I couldn't be more happy with his customer service…read moreand knowledge from what he is doing. He is definitely reasonable prices for what he does for his great work. Thank you very much

Worked with Brice for the quote and coordination of the work for a new wood stove and tile surround…read moreafter purchasing a cabin in Pinecrest, CA. Brice contracted Jay Hagstrom (Mason) for the installation, tile work, re-piping etc... They were both wonderful to work with. Additionally, Dina in the office (brice's wife) was amazing too. Everyone coordinated and got the work done before any weather hit. All the while we were fit in another very large project nearby and the timing really work out very well. There were a couple of questions, hiccups along the way but Dina, Brice and Jay were in stellar customer service form. We are ever so grateful and LOVE our new wood stove and surround area. Showing Brice our concept idea from a Pinterest post he'll helped us understand what type of products we needed and how to choose. We picked a Regency wood stove that fits 16" wood with eash. There's a blower switch which may be used to push the heat in the space. Also, our number one request was to have a 'cooktop' in case we had no power. The first weekend we were able to used the wood stove we had family stay at the cabin with us and there was a PGE shutoff for a week minimum. We were able to cook for seven people right on top of the wood stove. What a total blessing. Without power we were unable to use the blower but we really stoked the unit to keep everyone as comfy and warm as possible. Brice introduced also to a company to obtain our concrete poured mantel which really looks like wood but will never burn. http://magrahearth.com/mortise-barn-beam-series Very handsome product!

Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson…read moreemploy people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of

My experience with Oakdale Hearth and Hot Tub has been one of the worst I've ever had as a…read moreconsumer. I am writing this review to warn others who might be considering giving them their business. TL;DR: Do not do business with Oakdale Hearth and Hot Tub. They lack integrity and need to improve their customer service. In March 2024, we purchased a new Bullfrog hot tub through Costco. Oakdale Hearth and Hot Tub is the local dealer who sold the tub in the Costco store and would be responsible for the delivery and future service. The hot tub was delivered in May 2024. Unfortunately, their delivery crew left a noticeable scratch on our brand-new tub. The delivery crew acknowledged the scratch and accepted full responsibility for it. Accidents happen, and we were initially understanding, assuming they were trustworthy and would make it right. What followed was fourteen months of follow-up on our part. Multiple texts and calls were required to schedule a repair for the damage they caused. The customer service was abysmal; we were consistently ignored and given the runaround. After over a year of hounding them, they finally scheduled service. But it was at this point that the situation escalated from unacceptable to what I consider deeply unethical. They informed us that we would have to pay a $200 trip charge for them to repair the scratch their own team made during delivery. We were stunned. After a year of waiting, they were now demanding that we pay them to fix their own error. Against our better judgment, but wanting the ordeal to be over, we agreed to the repair scheduled for today. Their technicians arrived and began the work. In the middle of the job, they stopped and said their office required payment of the $200 before they could finish. I told them I would pay and seek remedy after, but I would do so once the repair was completed. In response, Nicole, the manager, instructed the technicians to pack up their tools and leave the job unfinished. And they did. They left without telling me. To say this company lacks integrity would be an understatement. They damaged our spa, ignored us for over a year, demanded payment to fix their own mistake, and then walked out on the job when we wouldn't pay them mid-repair. This isn't just bad customer service; I think it demonstrates that this company operates without integrity.

These guys helped me and my mom so much ! We thank them so much they let us know that the spa we…read morehad that was 16 years old wasn't worth fixing gave us a few different options and guided us thru the financial aspects of get a loan for are new hot tub ! We couldn't be more thankful ! Shout out to Nicole Rick Trish Shawn thanks again guys ! We now have a beautiful New hot tub that they came and delivered showed us how to work this new spa ! Best around bye far thanks again Oakdale hot tub company !

I'm not one to write reviews but I had such a great experience with Dillon and his company that I…read morefelt I needed to. I was happy from the start with his level of professionalism and communication. He then gave me an accurate estimate both in cost and in timeline for the project which was a pleasant surprise! He even replastered our pool and replaced all of our tile ahead of schedule. Now our 20 yr. old pool looks like new and is warming up in time for pool season. I would highly recommend BluRock Pools to anyone needing help with a pool project.

BluRock Pools exceeded our expectations. Definitely a five star company and would highly recommend…read morethem for your luxuriant designs. Dillon, not only has amazing vision, knowledge and great direction, but has the ability to bring it all to life in your own private oasis. He was a pleasure to work with, listening to all of our ideas & visions and then taking those to create a masterpiece, beyond what we had even envisioned. He is meticulous and goes above and beyond to make everything the absolute best that it can possibly be. If you are looking for something unprecedented, look no further, BluRock Pools is who you are looking for!

I've been using this service for a year and it's been great! My pool looks better than it ever did…read morewith other services. Great job!

We've been using this weekly service for months now and I love how our pool looks great all the…read moretime! Thank you David for your consistency and quality attention to details.

CVPP was a great company, Matt was very knowledgeable and helpful, never had any issue with them I…read morepaid for weekly chemical service they always showed and texted me if they needed reschedule.

Pool cleaning chemical balance and weekly service is what we requested…read more Our pool is an in ground pool we had bad algae and the pool was green. Mathew came by to give us a quote and explain the process as well. Many pool services in the area are not sufficient or as helpful as CVPP. We had other pool company's schedule us just to let us know last minute that they don't service our area. Our pool is balanced and swim ready just in time for the summer. Definitely reach out and support those who are willing to give you the service you need. Responsive and communicative about their services. Price is just right for the fact that they travel all over the valley.