I have trusted All Pure Pool Service with my rental property in Modesto for over 20 years, and they…read moreare hands-down the best in the business. Operations owner Rich King is incredibly professional, Honest, and vigilant. He consistently stays on top of both major repairs and general upkeep,which provides me with immense peace of mind as an owner who lives far away. The office staff, Liz and Lorraine are also wonderful to work with and are always professional and highly responsive. If you are looking for a reliable, honest, and long-term person for pool maintenance,I cannot recommend Rich and the team at All Pure Pool Service high enough. Thank you all for twenty years of excellent service. Best regards, Annie N.

Excellent, excellent, excellent! From their office staff, Lorraine and Liz, to their tech support,…read moreRich, to their service tech, Jose, I couldn't be more pleased. After two not-so-pleasant experiences with Atlas Pool and Nate Davis Pool, All Pure Pool Service was a truly welcome experience. I recommend them 100 percent! Thank you, Rosie

This guy Javier knows what he's doing when it comes to pools...very nice gentleman ..my pool is…read moreclean and no more algae issues

Javier again did a amazing job he recently installed my sand filter for me and did a top notch job…read more Nice and clean install with perfect leveling of pipes. Pics speak for themselves. Second pic is my old filter. I value his expertise and knowledge true professional. Thanks Javier !!

Been with this pool company for 23 years and have always gotten good service from them. If we…read moreneeded an extra boost from seasonal algae or because of an upcoming party, they always accommodated us.

Just started with Pure Water Pool Service. It always tough switching from a service you've used for…read morea long time to someone new, but they made the transition stress free. I highly recommend them. I'll try to post a pic of my pool

The staff is very helpful . we have a new pool and needed help understanding pool maintenance. when…read morewe have a question , we always receive great service .

I really like this business. They are honest and I don't feel like they try to sell me something I…read moredon't need. They answers whatever questions I have and help me with my problems. Our pool's vacuum cleaner stopped working they fixed my problem and gave me a good deal. I would definitely recommend this business.

Eddie asks you to pay ahead of the month being serviced. He increased full service to $159 a…read moremonth. By prepaying, if he doesn't fulfill the monthly service or he claims no tech will clean on a day because of a pool service course or holiday or when he wants to give his tech a week off, you basically are getting screwed with what you pay. He once sent an invoice of $80 a week after no pool service and doesn't inform ahead of time or approval of any extra cost/service that's not already covered with monthly full pool service. I hired him because of a friend using him before, but because he made excuses for not showing up on their pool service with "I have an appt with my accountant", they dropped using him after too many excuses and had to get their credit card company to reimburse for a month they charged that they no longer were their pool cleaner. The techs he used once just dumped chemicals and didn't clean/sweep the pool. Another incident, the tech sent pics of the pool (before/After) but neglected to show the condition of the jacuzzi which was dirty and uncleaned. Sent pics of the jacuzzi soon after the tech left. In the end, Tomao only pool cleaned 7 months and I'm now with a new pool company.

I originally hired them several years ago after another pool service company poor customer service…read moreand lack of care for my pool and basically ripped me off financially. At that time Edward was highly recommended by Leslie's pool and he was also just starting out . Edward was initially very professional and prompt in coming out the same day I called him. Both he and his dad showed up and after he took care of an issue caused by the previous pool service company and I hired him that day . The first few years he and his dad provided great pool service but once he started to branch out and hire other people to work for him was where the quality and professionalism started to slip . His employees did not want to actually work and stayed less than 15 minutes most service days even though I was paying for full service . Once they left the gate open and my new rescue dog escaped and it took me 30 minutes to catch the dog with the idiot pool guy saying it wasn't his fault . Of course it was his fault- he was told to close the gate immediately after entering because of the dogs . That particular guy was banned by me from ever coming out again . His crew would just pour the chemicals into the pool -not taking any care of how they added the chemicals and they ONLY tested for ph and chlorine. I have a pebble tech pool and you have to also test for acid and phosphate and calcium as well weekly . Recently, Edward sent out a revised pool service agreement to everyone where he has decided to Only use outdated methods to test the pool water and not use the modern digital water testing system that Leslie's pool company recommends especially for pebble tec pool surfaces . On of the last straws for me was all of a sudden his crew started making excuses that they couldn't work the combination lock after years of being able to put the combination in and open the gate . So they started skipping service days . I then tested the water at Leslie's in early November and the report came back very bad . It showed that they were not caring for my pool chemicals the correct way. I sent Edward the results and he did tell his dad to put in some corrective chemicals but NEVER responded to me or called me to discuss what was going on with my pool chemistry . Even after I had the water re-tested 3 weeks later at Leslie's and the results came back worse and I sent him the results, he NEVER called me or texted me back. Very UNPROFESSIONAL. I learned from Leslie's that they stopped recommending him for the same reasons . I have a new pool service company that was recommended by Leslie's and they use the modern digital water testing system and I am very happy.

The most honest and experienced pool pro I've found…read more I switched my pool service to Chuck's Pool Service a year ago, and it's the best decision I've made for my home. In that year, my pool has never looked or felt better. What sets him apart is his transparency and integrity. He is an incredible communicator and always looks for ways to save me money. If a part can be fixed instead of replaced, he fixes it. He recently installed a new pump for me, and the craftsmanship was top-tier. You can really tell his high-level work comes from years of experience. If you want a pool guy who actually cares about your equipment and your wallet, look no further.

I contacted Chuck's to help me install a new Hayward pool filter housing. The new housing had…read moredifferent attachments than my old one. He got back to me right away and requested a photo in order to troubleshoot the issue. He recommended I take off the connector from the old unit and install it on the new one. It was a straight forward swap that he walked me through. He could easily have made some money off me by coming out and doing the install himself. His response was "you spent enough money all ready". I appreciate his honesty and assistance. If I ever need pool repairs in the future, I will definitely call Chuck's.

VERY INCONSIDERATE !! Adam said he'd be at my place at 7:30…read moream. Never showed up & never text!! At 8:10am, I had to call him & then he said he couldn't service my pool. I told him I had a meeting at 8 yet he never called!! Bad customer service!!

They helped me get my pool ready for the season. I think I'm going to have them keep the chemicals…read morein this year...thanks fellas

Rick was very helpful and taking care of my issue I was having with my pump. Always on time and has…read moremy pool looking awsome again!

Poor communication, poor attitude, and unreliable. I had thought that we were set up for service…read moreand he was already familiar with the pool/equipment as he had done the pool inspection prior to my home purchase, and he had already offered and specified the services he provided. He agreed to start but never actually started the service, and did not communicate his process to start new clients. I tried to work out the communication issue, however he was abrupt and dismissive. Now it's been two weeks and the pool is looking terrible, he's left me high and dry without service, and I'm scrambling to find another provider. I've never seen a business owner run a business so poorly, please think twice before putting yourself in a position where you rely on this business. ETA: now you are calling me a bad person sir, but with all due respect, you did not communicate your starting process and then you showed up, without notice, during a time that I had specified I was not available (I was literally going out of town that day), and although I was in the next room, I never heard a single knock or doorbell. I called another service and they took care of the pool the next day, without me needing to be home, and had much better communication. They also let me know that you missed a finding during your inspection.