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    Ultimate Pools By Fetter

    4.1 (43 reviews)
    Closed 9:00 am - 4:30 pm
    Updated 1 month ago

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    Response time

    4 hours

    Response rate

    100%

    Services - Ultimate Pools By Fetter

    Pool installation

    Pool remodeling

    Ultimate Pools By Fetter Photos

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    Juanita J.

    What a wonderful experience from beginning to end! We gave 6 pool companies the chance to transform out back yard and Fetter was our only option for many reasons. 1. Can you believe only 5 responded? So that removed one. 2. Customer service, follow up means a lot! I could have omitted 3 companies just for this reasons. They gave an estimate and never once have they reached out to me. 3. I had a design in mind and wanted to see if they listened to my wants in regards to design, look and upgrades. Because if this, I narrowed it down to 2 companies. 4. Price vs. time. There is a value to having your yard torn up for weeks on end. Both companies were similar in timeline but Fetter was thousands of dollars less. Now, they all made my choice easy. Go with Fetter it the other one. Well, first of all I saved $10,000!! Second, there was never any pressure. Chuck, a very laid back salesman was never pushy and worked with us making my ideas come to life!!! Thirdly, Ross worked with us being extremely professional when dealing with our difficult neighbor! He deserves a medal!!!!! Fourth, Tiffany!!! She was amazing, I made it difficult for her. I wanted a specific tile and finish. She worked so hard making my vision become real. Daniel taught us how to test the water, how to keep our pool balanced and is quick to reply when I have questions. And yes, I maintain my own pool because I'm confident with remembering his instructions. Look at this beautiful pool!!! Since it was finished May 1 I have only missed 3 days of getting in. Definately 5

    Chris C.

    We had our beautiful pool completed by Ultimate Pools by Fetter this summer, and couldn't be happier. We interviewed several pool builders before we chose Fetter, and found that there were several things that set Fetter apart from the competition. I have high standards and asked a lot of questions along the way, and Fetter was happy to answer them. After all, it's an expensive investment you need to be 100% comfortable with what you're purchasing. Fetter's price was very competitive and the entire process went very smoothly. The design process started with Chuck McCrory, who has been designing pools for decades and really knows his stuff. He came to our house with a pencil and graph paper, and drew the initial pool concept right at our kitchen table. Compared to other builders who plug in a generic CAD design, Chuck's "old school" way of designing the pool enabled him to come up with a design that uniquely fit the dimensions of our yard and made the best use of the available space. Once the design is signed off, the different steps of the construction process take place (excavation, plumbing, electrical, rebar, gunite, deck pouring, plaster.) Ross Fetter has very high standards and monitors the process along the way. If he's not happy with something, he'll make the crews rip it out and redo it. We had a bit of a delay due to the rainy weather in the late spring, but once the weather dried out things happened pretty quickly. One other thing totally unique to Fetter is that you can choose the brand of pool equipment you want. There are three major players in the pool equipment industry: Jandy, Hayward and Pentair, and usually each builder has their own preference and that's what you get. In our case, we chose Pentair because they have the best warranty, as well as one of the best reputations in the industry for quality. We already had a warranty claim, in fact, with our Pentair suction cleaner which kept staying in the deep end and getting stuck on the drain covers. Pentair/Fetter swapped it out at no cost to us for a better model that has big wheels that can drive right over the drain covers, and so far, so good. I also would like to say thanks to Tiffany in the design department for her help with choosing the tile and stacked stone, and for her patience with the change order after we decided to go with a different color after the fact. Also, Daniel has been great to work with -- training us on operating and cleaning the equipment, answering my newbie questions and taking care of a couple little issues that arose after the pool was completed, and for seeing to it that the suction cleaner got swapped out and sharing my concerns about plaster efflorescence and calling the plaster contractor, who is going to diamond polish the pool. In conclusion, we would be very happy to recommend family-owned Ultimate Pools by Fetter to anyone in the area looking to have a quality, long-lasting pool built with a company that will stand behind their product.

    This company sign belongs in the garbage just like the quality of work they accept from the subs contractors they use

    should be zero stars summer time has arrived stay away from this company unless you love drama lies months delays and of course get charged for stuff you did not receive the owner ross normal practice everyday from them one of my neighbors same story yes ross john m been over 9 months still waiting for pool bowl guards and of course my credit $ thats funny will not hold my breath

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    3 years ago

    The team at ultimate delivered the resort look that we were trying to achieve. Very happy with the results!

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    10 years ago

    Set up an an appointment for an estimate. Did not show up and never bother to call.

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    8 years ago

    Horrible customer service. They didn't want the job and didn't have the courtesy to call and let us know.

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    8 years ago

    Amazing company! Very professional and friendly. The pool is BEAUTIFUL!!!!

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    Page 1 of 2

    Ask the Community - Ultimate Pools By Fetter

    Review Highlights - Ultimate Pools By Fetter

    Thirdly, Ross worked with us being extremely professional when dealing with our difficult neighbor!

    Mentioned in 11 reviews

    Read more highlights

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