We had such a great experience with Premier Pools & Spas from start to finish! From our very first…read moreconsultation and design meeting with Kyle, we felt like we were in great hands. He really listened to what we wanted and helped bring our vision to life. Jason, our site supervisor, was also amazing throughout the entire build. He was always helpful, kept everything moving, and made the whole process feel so easy. The communication from all of the administrative girls was great too. Everyone was responsive, helpful, and so nice to work with. Honestly, the entire process was so seamless, and the quality of the work is beautiful. Our pool was completed within the estimated time frame, which we really appreciated. Premier Pools definitely set the bar high for me when it comes to contractors. They exceeded all of my expectations, and we couldn't be happier with how everything turned out. We absolutely love our new pool!

We couldn't be happier with our experience with Premier Pools in Salida and our beautiful new pool!…read moreFrom start to finish, Kyle, Jason, Kylie, and Marie made the entire process smooth, stress-free, and enjoyable. They were always quick to respond to our questions, kept us informed throughout the project, and provided exceptional customer service every step of the way. Marie was also great about keeping us updated on dates and times, which made the entire process even easier. Every contractor and crew member who worked on our pool was professional, friendly, and did excellent work. It was clear that everyone took pride in what they do, and the quality of the finished product reflects that. Our pool turned out even better than we imagined, and we are so grateful to the entire Premier Pools team for making our backyard dream a reality. We highly recommend them to anyone considering a pool project!

I would like to fully recommend Scott @ Drake's Hot Tub Service. I don't usually give review, so…read morethat demonstrates how much I appreciated the service I received on my hot tub. Scott was fast in responding, did his homework on my type of spa, and quickly diagnosed and fixed the problem. In today's service market, especially in the Sierra foothills, this kind of service is rare.

Scott put in a mini split for my master bed and I couldn't be more happy with his customer service…read moreand knowledge from what he is doing. He is definitely reasonable prices for what he does for his great work. Thank you very much

Bought a spa from My Spa Fix and had it craned onto my back deck in Pine Mountain Lake. Both the…read morespa and crane promptly arrived within a minute of each other. I live on a one way road and they promptly backed into my driveway to avoid disrupting traffic. They craned the hot tub and efficiently hooked up the electrical and got the tub running in no time. We received a detailed walk through of the features and what to consider (excellent points made). They quickly and courteously cleaned up the deck and were off. I highly recommend them.

Knowledgeable, affordable, efficient. Gave options and pricing for repairs. No pressure. We ended…read moreup selling our spa "as is".

This review is just for their customer service since ultimately I got a better estimate and used…read moreanother company. However, I feel it's only fair that I leave reviews for all the contenders even when they weren't selected. Unique pools came over and after hearing me out, they provided me with tips on what would look better with the space provided. After a day or two they submitted their bid and although it was very competitive, I didn't get any 3d designs. So even when it looked good on paper, I just couldn't picture the final design. I did get an email from Lupe inquiring about my decision, but by then I had already decided on another company who did provide 3d designs and came in within my budget. I would recommend Unique Pools and what I would do different next time around is shoot them an email and ask for 3d renderings. Who knows maybe it was a quick request but I never asked for it. All in all, thank you!

Unique pool designs are horrible when it relates to customer service. We as homeowners asked for a…read morequote, we had a pool designer to come out and were told to be patient. We were patient enough that our phone calls and text messages were not responsive to unique pool designs. We had the vision to complete our backyard and unique pool designs vision was to ignore their possible clients. If the company did not want to proceed with the job and had no interest in our vision. At that moment in time as we were discussing quotes. They could have said, sorry we can not complete your project, but yet we get strung along, with I'll forward the message and before you know it, there is no message, no follow, no nothing! They must not want our business, this is a bad reputation in bad customer service skills.

Inspected pool and pump for a house I was buying. Did a great job finding issues and with the repairread more

Called and told me they are not taking new clients and are trying to get rid of some. Bummer…read morebecause they have a good reputation. But I do appreciate them calling to tell me.

I desperately needed a repair on my heating system. Sharky came through for me in the biggest way!…read more They made the repairs at a highly competitive price and have since been my weekly service. By far they're the most knowledgeable and efficient pool service I've ever known and I'm so glad to have them. My pool is crystal clear and pristine at all times. The peace of mind I gain from their expertise and professionalism is invaluable to me. They are truly the best...

I am very happy with the service they provide. My pool looks great and stays that way.read more

Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson…read moreemploy people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of

Why do you insist on covering a lie with a lie…read more First, Why are most wood burning stoves not UL listed? There are several standards that wood burning stoves must meet. UL listing is not a required standard for stoves, so most manufacturers elect not to have that testing done.. The UL laboratories are a private nonprofit organization that some manufacturers elect to send their products too. This certification can be costly and because the certification is not necessary for wood stoves, most manufacturers do not submit their product to Underwriters Laboratories for approval. There are only three wood-burning stoves that are UL listed Second, the only certification needed is when you install a new wood stove and that requirement is a stove certified by the EPA Third, older wood stoves are grandfathered in and there is no fire code that exist that states that you must upgrade to a new wood-burning stove when you buy or sell. If you do change out the stove, then it must be upgraded to an EPA certified stove Finally, there are manufacturers data plates that are on wood stoves that show the minimum clearances from stove to combustible materials. This particular stove met all the minimum distance requirements to combustible materials. Yes, the fireplace surround was ugly, however it was a cement fiber board that is a non-combustible material. In addition, the stove flue was exposed for the first 5 feet and is of a triple wall design which has a higher heat value. So I stand by my claim that your inspections are fraudulent, froth with misinformation, with intent to upsell or some new products to the person's home that you inspect.

He was the second one to come out to do a leak test on my pool, not only was he professional, but…read moreallowed me to watch as he worked. He showed me where leaks normally come from, did a sonar leak test on the pool. Found a small leak in the skimmer and for the price of coming out fixed it. We shortly had the Pool replastering done with a new skimmer but the fact he was so honest(previous guy said skimmer was cracked and was going to be $3,500.00 to fix). And he even recommended our plaster contractor who did a great job also! I would recommend Bob Water Wiz to anyone who asked.

Bob did an awesome job, found my leak in less than an hour under concrete. Found crack in pvc for…read morereturn pipes. Would recommend Bob

The last thing I needed was a solar panel leaking. I called Frank Bustamante, the owner of Holy…read moreParadise Pools, and left a voice message. Frank responded within a day which made me happy. He said he would be by before noon. He showed up on time. He was friendly, professional, and he explained what the issue was with my Solar panel and he fixed it. He did not try to upsell me anything and he did explain what could happen in the future because my solar panels are extremely old. I feel like I know what to expect and to plan for it. But for today everything is fixed and good to go! I would recommend this pool company in Santa Rosa!

Had a pool issue that needed immediate attention, and Frank came through after 4 PM on a Friday to…read morefix it. Always excellent service. Highly recommend!