Cory is by far the best in the Biz , professional, courteous, and always on on time, and for the amount of foot traffic that we have at our Gym he always make sure that chemicals are always balanced, and Pool is always Clean. For the amount of work that he does. He is definitely the most affordable and add extra value for his Service. Just wanna take this moment to tell him if he reads this that I really appreciate everything that he's done for our Business. read more

The Pool Butler - Our indoor heated swimming pool - Pool Cleaners Near Me

Cory is awesome!!! We recently moved to a home with pool. Cory came over and taught my husband how to use the pool equipment and showed him how to properly test the water. He is very knowledgeable and we look forward to using him in the future. Reach out to him if you need your pool serviced, cleaned or pool training!! You won't be disappointed! read more

If I could give more than 5 stars, I would! Cory, the owner of Pool Butler, is the definition of exceptional service. I reached out thinking I had a programming issue with my pool. Not only did Cory personally follow up and communicate clearly, but after his niece's baseball game--on a Saturday--he still made the time to swing by and help. He immediately diagnosed the real issue, fixed it on the spot, and then walked us through what to do if it happens again. He didn't try to upsell anything or charge a weekend trip fee (which every other company would've done without blinking). In fact, none of the other pool companies even responded to my calls or Yelp messages--but Cory showed up, solved the problem, and only asked for a review in return. Honestly, I would've gladly paid the $150+ trip charge others would've demanded. Thank you, Cory, for being responsive, honest, and going above and beyond. You've earned a customer for life! read more

Cory and Family are excellent at any of your pool needs. I had started to get black algae and let me tell you this stuff is not easy to remedy just look at videos on YouTube. I tried everything and nothing would fully eradicate. I would stop an area and it would just move and grow somewhere else. Well I got sick of fighting and so I called the Pool Butler aka Cory he came over right away and we went through the chemicals and he said I had a couple options and we started with option one. In the spring I will go with option two. Option one worked but it will take option two to get rid for good. Anyway took some special chemicals only pool guys can purchase and it took about 5 days and sure enough we are golden. So happy to see this stuff gone. Cory you already know you're the man. read more

We've used some pool service over the years, we were disappointed with the lame service and the results and in fact we lost confidence with pool services that we decided to work on our pool ourselves and merely using youtube as our guide, one day we noticed black algae on the side and was very stubborn, we spent so much money but with no success in eliminating the stains. Finally we came accross Cory the pool guy, He immediately assess the problem and provided us with his expertise. He is by far the best, he is always on time, friendly, and incredibly thorough. He made our water crystal clear and the equipment running smoothly. He also take the time to explain any issues and offer affordable, honest solutions. I highly recommend him to anyone looking for reliable and professional pool maintenance. read more

follow up review.... Cory and believe his wife came by today to follow up on the Saturday service. I was in an emergency business call so could not talk with them. mind you this is a Sunday. I cannot be happier with their service. !! my pool has never looked this good. Thank you again, I appreciate it!! read more

The Pool Butler - Pool Cleaners Near Me

If I wanted unreliable chemical-only service, I'd still be a customer. I was told it's "not typical of how we do business," but I'm not gonna stick around to find out. If you do go with them, I'd recommend keeping an eye out to make sure that they're actually doing what you're paying them to do. Had them for 4 weeks for "full service." No call/no show on week 3. Was promised they'd definitely show up and "fix it" next week. They came to the house, dumped some acid and chlorine in the pool and swept the tops of the steps (not the sides, walls, nor bottom of pool as promised.) They did get a water gun from the skimmer basket, which they used to spray each other. Left the bugs and leaves, in there though. Cory seems like a nice enough guy, but employees he has "doing" the work just... don't. I'd rather pay an additional $30-40/mo to hire a company that will. read more

The Pool Butler - Pool Cleaners Near Me

Cory showed up the next day after I contacted him and fixed my pump in a matter of minutes even tho another pool guy told me I needed a whole new pump. He turned my swamp into a pool again and Gave me some good recommendations for things to improve my pump. Didn't even charge me! Highly recommend this guy! read more

Cory and his company were responsive since my request was timely. He came to the property when he said he would and provided a great report. I would for sure recommend Cory and will be calling him again. Cindy read more

Cory, owner of Pool Butler, is who I depend on to take care of my spa. The Pool Butler is a family owned, local business that deserves our support. I've been able to count on Cory for years. He is honest and dependable. He is also a kind, caring man. read more

This guy seemed great, ordered a new pump through him. Total was about $2400, paid in full, he dropped it off and never came back. Its been a month. Please stay away from this business. Been calling different phone numbers all month, leaving voicemails and txt messages. No answer. One of his numbers texted back claiming that he was away helping his father. This is total bs, just found out also that his llc status has been suspended for a long time, this guys a real piece of work read more

We moved into our new home 6 weeks ago and couldn't figure out how to maintain the pool. We called the Pool Butler and they came out, cleaned the pool, balanced the acidity, did a full system inspection, and then gave us a whole run down on how to keep the pool clean. Cory and his aid were both amazing! They were fast and efficient and helped set up all of the different systems on auto timers. He showed us things that we didn't know and showed us how to work some of the equipment too. But what truly set him apart is his dedication to perfection. Our pool has never looked this pristine! Cory's commitment to cleanliness and safety is commendable, and we've never felt more secure with the water quality. But it's not just his skill that's noteworthy; it's his attitude too. Cory is more than just another service provider, he took the time to educate us and answer all of our endless questions. He genuinely made sure we were well informed and satisfied with the pool. Cory is definitely our go-to pool guy, and we will continue to use him for many years to come! Highly recommend! read more

The Pool Butler - Pool Cleaners Near Me

Update: we started to pay for full time services and they never show up!? We have been calling and asking why our pool is green! We have been trying to sell our home and have buyers come and seeing the pool and spa so green and swampy. Nothing has been done and no calls back from this company. Honestly, I'm so disappointed and sad to have to update this review..... The last couple years, I have attempted to take care of my pool by myself. However, every once in a while, life catches up with me and I neglect my pool duties. When this happens, my pool turns into a swamp. this is when I make my call for help! And The pool butler has ALWAYS helped out when I called! I leave a message and with 24 hours I get a call back. He is always prompt to the scheduled appointment and really takes the time to ensure my pool is cared for. I have been utilizing him for a few years now and I'm so thankful to have his family owned business at my side. He honestly treats every customer like they are his only customer and has a trusty customer focused mindset! I added some before and after pictures so that everyone can see the great work his has done! FY read more

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Our old pool man let out pool got to green. Cory and his team are first class and I'm very skeptical, but in 4 day we went from green to blue. Spoke to 3 pool companies and all said I had to pour out my pool. Lazy lol. Cory came out and inspected the pool and not only committed to getting the pool blue in 4 days but if it wasnt blue in 4 days he would also reduce the price to empty and clean down by $100. I took that bet and that's why I'm here posting. First class service and most importantly a person of his word. Consider him for your pool service needs. read more

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If you want unreliable and dishonest service, this is your place. I wish we read the reviews from the Better Business Bureau as well as some of the other reviews before we hired them. They are very unreliable - you cannot count on them to provide the service you paid for. However, you can count on them to send you their bill. Aside from the lack of pool service, we waited over 3 months for our pool sweep to be fixed by them - we paid upfront. We ended up buying a new pool sweep. They asked if we wanted a refund which we stated yes. Unfortunately, we assumed he would do the right thing by returning our money. Guess what? No return of our money. I have read other reviews that stated the same thing. No return of money (one case even had a court order return.) Save yourselves and go elsewhere. read more

I called the Pool Butler regarding his services and monthly plans. He answered quickly and professionally. He is very knowledgeable with all his years of experience. I really like his straightforward answers. No BS if he can do something he will tell you he can and on the flip side if he can't he will also tell you. What you see is what you get. I can appreciate an honest business man because I have been burned by so many in the past. If you looking for a good, reliable, affordable pool service - call the Pool Butler. I love his motto - ´Clean and clear the pool Butler was here". PS on a side note the dog treats he brings for my doggie is a plus! read more

Cory has been AMAZING. Our pool was awful, to say the least. We just bought our house and the pool had been neglected for years. We called Cory for an acid wash and it was like night & day!! We have a black pebble tech pool, and a lot of companies we called just hung up on us as soon as we mention pebble tech. Cory is extremely thorough and really knows what he's doing. And is super friendly on top of it! Thanks Cory!! read more

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UPDATE: May 2020. The Pool Butler has continued to provide excellent service to us and our pool. Highly recommend their monthly service. read more

The Pool Butler - Before and after photos from The Pool Butler's services! Amazing - Pool Cleaners Near Me

Cory is awesome! He is very knowledgeable and kind. He helped clear out black algae and fixed our auto fill! Couldn't be happier with his service! read more

The Pool Butler - Nice clean pool! - Pool Cleaners Near Me

I wish I can leave less of a review score. I was told great service and instead I was given horrible customer service. Owner of company said they will clean instead I was left with a dirty pool and excuses. Plus when I went to clean my pool they also took the hose and they have yet to be returned. So maybe this review may help with my supplies I purchased to being returned. Again not happy with the pool Butler, and I don't suggest to anyone I know. Sorry Cory but your said one week ago you would drop off my pool hose. Please explain to everyone why it's so hard to return stuff your company took. read more

****EXCELLENT CUSTOMER SERVICE**** Let me just say good customer service is priceless! Cory and Freda (his wife/office manager) are among the best when it comes to delivering SUPERIOR customer service!! I'm a new customer and being that I've worked in customer service my entire career, I have very high standards! They delivery on all fronts! Now let's talk about the service itself. Cory is very personable and professional, even though I said I didn't want to know anything about the pool I just wanted it taken care of lol he made sure (or tried to) that I at least knew the basics about my pool! He did an excellent job of cleaning my pool, ordering parts I needed, as well as referring me to someone who could fix the missing tiles on my spa. They don't try to make you spend a ton of money. When I needed anything for my pool Freda always tried to find the best price for me even if it wasn't from them. I highly recommend The Pool Butler!! Again customer service is priceless and these folks are amazing! Worth every penny and some!! read more

The Pool Butler - Pool Cleaners Near Me

Corey and his team at the Pool Butler has been servicing my pool for 3+ years. He has done many repairs and taken care of my pool well, however over the past year his service has been unreliable, doesn't show up when they say they will numerous times, don't return phone calls back, text never get responded to and overall service has diminished this year. Even when you have a "pool emergency " like his messaging says and call or text him he doesn't respond. Will not be returning and will not recommend him again. read more

I wish I could actually provide feedback on the service they provide, but they never showed up. This is hands down some of the most unprofessional behavior I have ever experienced. I made an appointment, took time off from my job and they never showed. Then when I called to see if they were still coming I got forward to a voicemail system. I dont understand how someone can run a business like this. If you are looking for a service dont call them. go somewhere else, who will actually show up. read more

The pool butler was amazing he came and got the job done right away , a very respectful Gentleman... I had many pool guys before, The Pool Butler was by far the best I'd definitely recommend him to all my people .Thanks agin read more

I have had the joy of working with Cory at Pool Butler for the past 7 years. His attention to detail and customer service are beyond anything I expected. Whenever I had the slightest problem, I just got in touch and he would be here within 24 hours to fix it. You will not regret hiring Pool Butler. read more

When my wife and I first moved into our new house in 2021, we found out the pool butler was the previous owner's pool service provider. When i contacted Cory, he was very friendly and seemed like a good guy. The first week after we 'signed up' we were already missed service because they did not add us to their schedule. Which, I get it...it can happen. Week 2 and 3 we did not get serviced, only to find out they had to let an employee go, so they were short staffed. Inconvenient, but okay..I understand that can happen. A few months went by, with no 'real' issues. Maybe 1 or 2 missed weeks here and there, but other than that, things seemed okay. April of '22, I tried emailing the business email about a few issues with my pool with no response..so I texted asking about it, and he gave a 'Who's this?' response. So he obviously doesn't keep customer contact info in his phone (seems kinda weird, but whatever). I had an issue with the pool sweeper not working, I contacted them multiple times through text and email, even in person about it, with no real solution/fix done after many months. I first had a crack in the diaphragm cover, so I got a new one of those, installed it myself, and it was still not working right. I ended up finding out on my own that the hose had a small hole in it, to which I repaired on my own. If they would have actually looked at it, they probably would have figured it out, but it is what it is. I reached out also in June and August and got more 'Who's this?' responses, and had to re-introduce myself. There is a more professional way to say 'I don't regularly keep contact information of customers in my phone, may I ask who this is?', instead of just a 'Who's This?' In August 2022, somehow my account was put on 'inactive' in their system so they missed 2-3 weeks back to back, and only found out about it because I had to reach out to them to see why nobody had come to service our pool in weeks. Cory informed me I would not be charged for the month, due to the issue, but I still received a bill. I texted him about it, got no response. I emailed them about it, no response. The following 4 months I followed up through email and got no response, and the issue was never fixed. In December, we found a new company to go through, after giving The Pool Butler over 2 years of chances. I am seeing many reviewers saying the same things as I experienced, so I am confident it was not just us facing these issues with them. read more

My mom purchased a pool heater in May and never received it, and staff stopped responding. So no service/product, and a $4.5k loss. Hoping this can be rectified soon. Until then, 1 star. read more

I am very disappointed in the professionalism of this company. My parents in law got serviced by them last summer and still have not received their full request. Not only did the Pool Butler steal basically $4,500 but they have cut all contact and communications with us. Please save yourself the trouble and actually find a company who is considerate and honorable. read more

Cory is great to work with, you can tell he takes pride in what he does, treats you with care and it shows in his work. He's been taking care of our gym (Calfit Manteca) pool since we took over the new location and we couldn't be more happy with the results and his service. We would highly recommend him and his services. read more

The Pool Butler - Pool Cleaners Near Me

They did a great job for our pool. Everything was awesome from their pool inspection to cleaning and replacing the filter. Their prices are very reasonable. The new filter and pipes are running with no leak and and no air intake. read more

Let's start with you know Yelp requires you to put, minimum ONE STAR . SAVE YOUR MONEY, because he will willingly steal it from you. I'm all about supporting a good business but I'm also about principal. When a business does you wrong, or a business owner, does you wrong and wants to do NOTHING to fix it, that's a problem. Cory is the business owner of The Pool Butler he has something called the "gift of gab" If you've ever spoke to him, you will know what I mean. He's also someone that will assure you you're in good hands and he's going to take care of your pool- BEWARE, This is NOT the case. People can talk about it OR be about it, he definitely talks the talk but doesn't walk the walk. When you sign a contract that offers a series of services and those services are not fulfilled and Cory knows that, BUT still collects full payment and not being forthcoming, he's stealing your money. Which is what he did to me. I trusted that Cory (owner) would do what he was supposed to while taking care of my pool while I minding my business and let him do his thing. Instead because I didn't babysit, he did nothing but pour some chlorine in. He was in and out of my backyard and sometimes less than five minutes, his norm was 3-5 min. Your pool service provider should not be there for only five minutes. His communication was horrible, I constantly had to ask him when he was coming, IF he was coming, where the chemicals balanced? He would give you the yeah, I got this, I'll be there, everything's fine, you're in good hands, your test strips must be faulty BS when questioned. He definitely doesn't like to be questioned. He has this copy and paste auto reply that I'm sure he gives everybody, "chemicals look good, you're good to go" Cory never balanced the chemistry of my Pool! After going to test my water myself after paying for a year for The Pool Butler to "professionally" take care of it, that knowingly and consciously neglected my pool, I came to find out he was doing the absolute bare minimum or whatever is a less than that, My fear of course. This review can be extremely long because I have plenty to say but I want people to know if he's your pool person, you're probably being ripped off and you don't even know it. I can only imagine the amount of people that he's taking money from, people are having trust in him, how he sleeps at night? I'm not sure. But at the same time that's business for some people if you can F customers over, F them over. I was extremely patient and kind and professionally asked him for a refund to make it correct because he knows he didn't do right and he chose to say nothing, accept he was surprised- surprised he got caught of course. It costed me a lot of money to correct what he didn't do for my Pool. I'd like to save someone the headache and the thousands of dollars if I can. Whatever you do, Save your money, be on top of any person that comes to your house to take care of your pool, know what's going on in your pool, get educated because, unfortunately Cory is untrustworthy. It's his family business which is more disturbing that, he's OK with providing mediocre service and not abiding by his own contract but collecting all the funds as if he is. That's a dirty businessman. Makes his family look bad. Makes Pool guys look bad. Put me out of a lot of money Unnecessarily. The whole point of hiring A professional it so the job gets done 100% correctly. "The pool butler" Cory or any person he randomly sends to your house are not professional. I've been told by someone that was sent To my house by him that he doesn't always pay his people he's a horrible communicator and he lags, the kid looked like he knew Cory wasn't providing full service as he claims to do. He definitely shouldn't have the right to be of any service to anyone. His license should be revoked being a thief is not a licensed career. After terminating services and getting the pool corrected, it's NEVER looked more crystal clear and beautiful. read more

Great professional service. The young men, Malik and Jason were very personable and worked really fast.... the pool xleared up quick and looks great for summer swim. If there were 10 stars I would add 5 more!! Highly recommended. read more

The owners court-ordered payments to us have bounced... good times.... guess we'll have to drag this out a bit longer unfortunately.. i got time though :) read more

Hardworking, honest, definitely genuine and has educated us on what our pool needs, thank you!

Corey came out to look at my mess. He was very informative, knowledgeable and professional. Now I await the estimate.....stay tuned. :) read more

Great company and outstanding service! Cory and his team always delivered great customer service and found ways for me to save money with his recommendations ! read more

Texted The Pool Butler, and the very next day Cory came out to give an estimate. Our pool was disgusting and full of algae, A week later our pool was ready to enjoy with my family. They were very helpful, and informative, real, and honest. Appreciate Cory and Freda, will definitely keep having my services done through them. read more

Cory provided great service! Really nice and willing to teach. He is honest and willing to answer any beginner questions I had with maintaining the pool. Service is top notch, on time, and just overall trusting service!! Recommend him for anyone looking for someone to clean up your green pool to swimmable! read more

If you don't care about be kept in the loop about how things are going with your pool or when an if parts needed are ordered, this is the service for you. Communication is definitely a problem with this pool Service provider. Phone calls or or messages are not answered or addressed. Emails are lost in the clouds somewhere and are never answered either. Standard excuse is "oh, I never got your text or your message". not much for customer service. Doesn't take responsibility for actions taken or not done at all. Suggest you go elsewhere for your pool service provider. read more

The level of service provided by Cory is unmatched. If you are looking for someone reliable and committed to maintain your pool then Cory is a must! Cory has helped us with everything from keeping our pool clean to installing a pool light and other general maintenance. I highly recommend his services. read more