I am giving 5 Star Performance, Service, Communication, Value Review based on my experience working…read morewith Carlos, Lorenzo, Manny, Jameson and Jermaine, who is the owner of this " At your Door Pool Service" company. We are new in owning a pool and hired a local pool service company in October 2025 here in Oakley. We are also new in the area so I rely heavily on Yelp and that is how I conduct business reviewing every details of people who used any company in the area. Yelp is super helpful but often times you will never know unless you work with them. I have a local Oakley pool company that started in October and not happy with their performance and service so after 3 months of test driving their performance, I let go of them and started with At Your Door Pool Service on the second week of January. I have been calling Carlos At your Door Pool Service company since October 2025. But because I would like to support a local Oakley pool company, I went ahead with that local Oakley company; however after 3 months, I was displeased with their performance and service. I called Carlos and asked more questions. Carlos always pick up my call and answer my questions. He is really patient, experience in responding to my detail questions. I should have hired this pool company first before supporting/hiring the Oakley pool local company. The first agenda prior to transitioning to this pool company is assessment of Lorenzo on the condition of our pool and I was able to meet Lorenzo and asked questions. You can asses his knowledge on pool as he answered all my questions. Lorenzo is very good at what he is doing. He also set the fountain timer for 15 minutes daily ensuring that water cycle is good. Then the following week on a Friday last week was a regular cleaning by Jameson. Although, I did not meet Jameson after the cleaning he sent a text message update. Then I bought a Polaris Robotic cleaning machine and put a deposit by mistake in text message link. Manny came over to explain details on how the cleaner works and explain the different functions of the machine. Manny also went over on the pairing the App to my phone. Although, in the beginning I was not sure if the Polaris is really for me to buy and not sure if the amount is worth since it is expensive. I decided to buy it and Manny delivered it at home. Manny open the box and showed me all features without using it inside the pool. Then after seeing it, I was not sure to buy it. So if you are not sure to buy don't open the box as per Jermain you can't return the Polaris Robotic machine once the box is open as they can't accept an open box and they will pay a penalty if it will be returned. So I told Jermain, the Polaris machine is not used, the box is open though. My recommendation for Polaris company is to have a demo machine free to their distributor like At Your Door Pool Service. Polaris return Policy sucks as I mentioned to Jermain. I will not deduct that 5 Star for this pool company as it has nothing to do with their Service. Looking forward to partnering with this team! Thank you At Your Door Pool Service! Kind regards, Cora

We were referred to Jermane and his team for two warranty repairs, a heater issue and when our spa…read morelight fixture burned out. They quickly ordered the parts and scheduled the service. The repair team came today and were such nice guys, quickly handling the light repair without having to lose a large amount of water for the drain/refill. I trust their team fully and would gladly hire them again.

Shane got back to me with in 5 min of posting a request for service and answered my questions…read more Unfortunately he was booked until next week but his co worker Chris was able to come over sooner. Chris reached out and we scheduled something ASAP. Chris was awesome, fixed the problem in minimal time and my pool filter is back to running!

I'm giving four stars because the initial service and the actual work were great, though the…read moreadministrative side was a bit of a hurdle. ​The Pros: The initial communication was fantastic. They were incredibly helpful in walking me through the details and getting everything sorted at the start. The work they did on the pool was also high quality, and I'm very happy with the results of the service itself. ​The Cons: I'm knocking off one star due to some communication and paperwork delays. There were issues getting the waiver paperwork sent over, and it took longer than expected to receive the final invoice. I was also told I would receive a referral for a repair contractor but never heard back on that front. ​Overall, they do great work and the first impression was excellent--if the back-office follow-through were a bit faster, it would be a five-star experience!

John - responded quickly. They were not able to pick my project up, but he came armed with a…read morereferral and a response. I think half the battle as a consumer in todays business climate is just getting someone to respond it amazes me, but when you find good business minded, honest, individuals that want to help and provide service, like John and Ever Clear....then they help in anyway they can that is reasonable even if they aren't getting your business. Good job and thank you. Hope business treats you well!

So far still soo great!! Recently I had a few concerns about our pool light that was out, sweep…read morestraps that broke off and the filter suction malfunctioning. Little did I know John was already monitoring and checking them all and asked us if we want him to get a part replacement , he showed us how to deal with the light & he fixed the sensor for the suction . John is the best in his industry!!! No wonder he has so many clients ! Thanks a million John !

Had to replace my pool pump motor. Reached out to some other pool service companies but Aguilar…read moreseemed honest and willing to help. They did a great, professional, job. I will definitely use them again when I need help.

Contacted this pool company about my pump that stopped working. Rickie responded and he was…read moreextremely knowledgeable. He made this frustration process simple and painless. His staff are polite and respectful. Great company, great customer service. Definitely recommend them and definitely will call them again.

Superior pool is a wonderful and reliable company. The guys come out and do their job efficiently…read more Thank you!

They have just a voicemail,but they don't return calls,at all…read more Approx. 4 years ago,a company by this name,Superior Pool Service,operated by the same people were reliably servicing my pool,for an extended period.However,for some time now,they refuse to return calls for service.

Thanks to Memo's Pool Service and Repair our pool has never looked better and we have live here…read moresince 2009. They are true professionals with over 30 years of experience. They fit us in to their busy schedule, came right over and got us back on track with the water chemistry, cleanliness, ans everything else, Do your pool a favor and check them out.

My pool had turned green because of several issues with the water. Memo came out and recommended to…read moredrain the existing water, clean all the algae and start fresh. He offered a nice discount due to my being disabled on a fixed income. He and his sons Memo jr and Maciel did a wonderful job. My pool is immaculate. During the service, Memo Jr found two areas that were leaking water. I was having to fill the pool almost every other day. It turns out the automatic water fill had roots in it, indicating a broken pipe. I was able to put a plug in that outlet. Also found a leak in the pool where the tile is, and I was able to repair it myself. The pump has been running for two days now and I havent lost a drop. Memo even said one of my fence posts was broken and would fail at any time, and told me how to do a quick fix. I can recommend Memo and sons 110%.

Great service, communication and value. They've been cleaning my pool as a regular service and very…read morepleased so far.

For all pool owners. I own a small business. I know very well what is customer service and taking…read morecare of your customer's needs. We called Brighton in an emergency need. First of all Brighton answered his phone and he replied to all of our text messages. He arrived in his estimated time window. He fixed our pool pump motor. Very knowledgeable Very Honest person Great Customer Service Plus Extra tips how to maintain and take care of our pool properly. If you ever need any type of pool related work my best recommendation to try this guy. You will not be disappointed. Aziz

They are amazing! The came the same day to assess are pool and were very friendly and honest…read morethrough the whole process. He work on our pool all weekend long and now it is clear and ready to swim in. The best part is that the services are affordable and he is very flexible too! HIGHLY RECOMMEND!!!

Eddie was prompt and very knowledgeable about what needed to be done. He jumped right in got my…read morepool working and said he'd keep doing it until it was crystal clear. I hired him for my monthly services on the spot!

The Pool Guyz have been helping us keep our pool clean and beautiful for over 12 years. They've…read moredone repairs for us, cleanings, vacuuming, and chemical maintenance. They are dependable, reliable, and extremely knowledgeable. Highly recommend them! The owners are fantastic people.

This is the best pool service company in Brentwood. He was so professional and so knowledgeable! My…read morehusband, I highly recommend Mark and his company for anybody that has a pool. We were having some issues and he was able to diagnose it within minutes. Highly recommended!

Cory is by far the best in the Biz , professional, courteous, and always on on time, and for the…read moreamount of foot traffic that we have at our Gym he always make sure that chemicals are always balanced, and Pool is always Clean. For the amount of work that he does. He is definitely the most affordable and add extra value for his Service. Just wanna take this moment to tell him if he reads this that I really appreciate everything that he's done for our Business.

Cory is awesome!!! We recently moved to a home with pool. Cory came over and taught my husband how…read moreto use the pool equipment and showed him how to properly test the water. He is very knowledgeable and we look forward to using him in the future. Reach out to him if you need your pool serviced, cleaned or pool training!! You won't be disappointed!