I am giving 5 Star Performance, Service, Communication, Value Review based on my experience working…read morewith Carlos, Lorenzo, Manny, Jameson and Jermaine, who is the owner of this " At your Door Pool Service" company. We are new in owning a pool and hired a local pool service company in October 2025 here in Oakley. We are also new in the area so I rely heavily on Yelp and that is how I conduct business reviewing every details of people who used any company in the area. Yelp is super helpful but often times you will never know unless you work with them. I have a local Oakley pool company that started in October and not happy with their performance and service so after 3 months of test driving their performance, I let go of them and started with At Your Door Pool Service on the second week of January. I have been calling Carlos At your Door Pool Service company since October 2025. But because I would like to support a local Oakley pool company, I went ahead with that local Oakley company; however after 3 months, I was displeased with their performance and service. I called Carlos and asked more questions. Carlos always pick up my call and answer my questions. He is really patient, experience in responding to my detail questions. I should have hired this pool company first before supporting/hiring the Oakley pool local company. The first agenda prior to transitioning to this pool company is assessment of Lorenzo on the condition of our pool and I was able to meet Lorenzo and asked questions. You can asses his knowledge on pool as he answered all my questions. Lorenzo is very good at what he is doing. He also set the fountain timer for 15 minutes daily ensuring that water cycle is good. Then the following week on a Friday last week was a regular cleaning by Jameson. Although, I did not meet Jameson after the cleaning he sent a text message update. Then I bought a Polaris Robotic cleaning machine and put a deposit by mistake in text message link. Manny came over to explain details on how the cleaner works and explain the different functions of the machine. Manny also went over on the pairing the App to my phone. Although, in the beginning I was not sure if the Polaris is really for me to buy and not sure if the amount is worth since it is expensive. I decided to buy it and Manny delivered it at home. Manny open the box and showed me all features without using it inside the pool. Then after seeing it, I was not sure to buy it. So if you are not sure to buy don't open the box as per Jermain you can't return the Polaris Robotic machine once the box is open as they can't accept an open box and they will pay a penalty if it will be returned. So I told Jermain, the Polaris machine is not used, the box is open though. My recommendation for Polaris company is to have a demo machine free to their distributor like At Your Door Pool Service. Polaris return Policy sucks as I mentioned to Jermain. I will not deduct that 5 Star for this pool company as it has nothing to do with their Service. Looking forward to partnering with this team! Thank you At Your Door Pool Service! Kind regards, Cora

We were referred to Jermane and his team for two warranty repairs, a heater issue and when our spa…read morelight fixture burned out. They quickly ordered the parts and scheduled the service. The repair team came today and were such nice guys, quickly handling the light repair without having to lose a large amount of water for the drain/refill. I trust their team fully and would gladly hire them again.

I'm giving four stars because the initial service and the actual work were great, though the…read moreadministrative side was a bit of a hurdle. ​The Pros: The initial communication was fantastic. They were incredibly helpful in walking me through the details and getting everything sorted at the start. The work they did on the pool was also high quality, and I'm very happy with the results of the service itself. ​The Cons: I'm knocking off one star due to some communication and paperwork delays. There were issues getting the waiver paperwork sent over, and it took longer than expected to receive the final invoice. I was also told I would receive a referral for a repair contractor but never heard back on that front. ​Overall, they do great work and the first impression was excellent--if the back-office follow-through were a bit faster, it would be a five-star experience!

We've been using Wrigley's for 4 years and have always been satisfied with their services. Shane is…read moreresponsive and the techs that do the weekly service are thorough. Never had any issues.

John - responded quickly. They were not able to pick my project up, but he came armed with a…read morereferral and a response. I think half the battle as a consumer in todays business climate is just getting someone to respond it amazes me, but when you find good business minded, honest, individuals that want to help and provide service, like John and Ever Clear....then they help in anyway they can that is reasonable even if they aren't getting your business. Good job and thank you. Hope business treats you well!

So far still soo great!! Recently I had a few concerns about our pool light that was out, sweep…read morestraps that broke off and the filter suction malfunctioning. Little did I know John was already monitoring and checking them all and asked us if we want him to get a part replacement , he showed us how to deal with the light & he fixed the sensor for the suction . John is the best in his industry!!! No wonder he has so many clients ! Thanks a million John !

We had such a great experience! From the very beginning, they were incredibly professional and took…read morethe time to go over everything with us in detail. They answered all of our questions and made us feel completely comfortable, especially as first-time pool owners. They did an amazing job, and we truly appreciate the time and care they put into everything. Thank you so much! We're so glad we found you guys and would highly recommend you to anyone!

I went with this place because of the good reviews and they were not wrong. They just finished…read moreinstalling my new pool filter and did a great job! They also fixed all the leaks. Ask you Ivan, he's great

They have just a voicemail,but they don't return calls,at all…read more Approx. 4 years ago,a company by this name,Superior Pool Service,operated by the same people were reliably servicing my pool,for an extended period.However,for some time now,they refuse to return calls for service.

Superior pool is a wonderful and reliable company. The guys come out and do their job efficiently…read more Thank you!

Amazing experience! I called Memo late afternoon on a Saturday after spending half hour with…read moreLeslie's main call center who couldn't even schedule me until I spoke with someone the following Monday or Tuesday just to schedule an appointment. Memo on the other hand came to my house 2 hours after I called that same day. Diagnosed the issue... 20 year old pump needed replacing... Memo ordered the part and installed it on Tuesday. Was up and running Tuesday night! Plumbed in the pump, replaced o rings and redid some of the electrical. Thorough, professional and simply awesome!

Installed a new water heater for my pool for over $5k. The…read moreheater broke after 14 months.. when I called him, he said that the problem was that my poolman didn't know what he was doing and the pool's ph balance was off causing damage to the coils. I hired an independent consultant who told me the ph was fine, and the installed heater was not the proper model for a salt water pool. He is also not a certified installer, so the warranty doesn't even apply.

Great service, communication and value. They've been cleaning my pool as a regular service and very…read morepleased so far.

For all pool owners. I own a small business. I know very well what is customer service and taking…read morecare of your customer's needs. We called Brighton in an emergency need. First of all Brighton answered his phone and he replied to all of our text messages. He arrived in his estimated time window. He fixed our pool pump motor. Very knowledgeable Very Honest person Great Customer Service Plus Extra tips how to maintain and take care of our pool properly. If you ever need any type of pool related work my best recommendation to try this guy. You will not be disappointed. Aziz

Eddie answers even if you have a lot of questions. He takes his time to listen and answers. He is…read morevery knowledgeable and he worked with our schedule truly putting the customer first. It was very apparent from the first point of contact that he's the man to call for your pool needs. His pricing is good. We have him currently doing the chemical start up on our new pool.

Fantastic, friendly and came out quickly. Even gave me a fair quote for pool cleaning maintenance.read more

Pool Guyz did well to make my pool go from green to blue. Great service and professionalism. They…read morethroughly explained what and how they are going to clean and how long does it take. Overall great work and very much satisfied.

The Pool Guyz have been helping us keep our pool clean and beautiful for over 12 years. They've…read moredone repairs for us, cleanings, vacuuming, and chemical maintenance. They are dependable, reliable, and extremely knowledgeable. Highly recommend them! The owners are fantastic people.

I sent a request for an estimate late in the evening and received a call my mid-next day, and he…read moremade it out to me that same day at a time that was convenient for me. Amazing service and very knowledgeable. Corey was willing to educate me on my pool and what I TRULY needed to get my pool back on track. Weekly service is reasonably priced.

Cory is by far the best in the Biz , professional, courteous, and always on on time, and for the…read moreamount of foot traffic that we have at our Gym he always make sure that chemicals are always balanced, and Pool is always Clean. For the amount of work that he does. He is definitely the most affordable and add extra value for his Service. Just wanna take this moment to tell him if he reads this that I really appreciate everything that he's done for our Business.