We couldn't be happier with our experience with Premier Pools in Salida and our beautiful new pool!…read moreFrom start to finish, Kyle, Jason, Kylie, and Marie made the entire process smooth, stress-free, and enjoyable. They were always quick to respond to our questions, kept us informed throughout the project, and provided exceptional customer service every step of the way. Marie was also great about keeping us updated on dates and times, which made the entire process even easier. Every contractor and crew member who worked on our pool was professional, friendly, and did excellent work. It was clear that everyone took pride in what they do, and the quality of the finished product reflects that. Our pool turned out even better than we imagined, and we are so grateful to the entire Premier Pools team for making our backyard dream a reality. We highly recommend them to anyone considering a pool project!

Seems like we've had nothing but issues and it's been 5 years since we had our pool put in. If…read moreI'm having the same issue, I shouldn't have to pay $185 to get you guys back out here again to fix the exact same issue I've been having. Even if it's out of warranty. It's the exact same issues. Either find a new tech or wave fees if it's the same ongoing problem and just fix it. Word to mouth will hurt you more then you know. The mark up on is insane for you guys only to ignore the facts. . Taking money out of your customers and cutting corner for bandaid fixes is just wrong . It's not good business. Only for us to have to call you guys again and pay for an additional 185. I would recommend people to do their research and look else where. 2 things I regret. .. is getting a pool and even more.... getting a pool through premier.

After two different pool companies screwed up my pool system and/or dropped the ball on installing…read morea new pool pump, it was refreshing to talk to Nick who offered an appointment and pool installation the same week! Nick is an early bird and arrived on time, is professional, friendly, and very knowledgeable about pool pumps and pool systems. Nick quickly assessed the issues and provided recommendations and solutions to repair/update my pool system. Nick was able to reconfigure my pool system pipes, which the other companies did not correct even when instructed to do so, so now my new pool system works amazingly and allows for easy and quick access to all of the pipes and filters. I feel fortunate to have found Nick and I am very happy with my new pool pump and pool system. I now have a happy pool! Thanks, Nick!

We needed to teplace the pool system and they were amazingly reasonable, quick, and eficiente! The…read morework was completed same day! Our pool is looking great! Certainly recommend Happy Pools ANYTIME

Bought a spa from My Spa Fix and had it craned onto my back deck in Pine Mountain Lake. Both the…read morespa and crane promptly arrived within a minute of each other. I live on a one way road and they promptly backed into my driveway to avoid disrupting traffic. They craned the hot tub and efficiently hooked up the electrical and got the tub running in no time. We received a detailed walk through of the features and what to consider (excellent points made). They quickly and courteously cleaned up the deck and were off. I highly recommend them.

Knowledgeable, affordable, efficient. Gave options and pricing for repairs. No pressure. We ended…read moreup selling our spa "as is".

We've been using this weekly service for months now and I love how our pool looks great all the…read moretime! Thank you David for your consistency and quality attention to details.

I've been using this service for a year and it's been great! My pool looks better than it ever did…read morewith other services. Great job!

Eddie answers even if you have a lot of questions. He takes his time to listen and answers. He is…read morevery knowledgeable and he worked with our schedule truly putting the customer first. It was very apparent from the first point of contact that he's the man to call for your pool needs. His pricing is good. We have him currently doing the chemical start up on our new pool.

Fantastic, friendly and came out quickly. Even gave me a fair quote for pool cleaning maintenance.read more

We've been a customer for a few year now with Adam and his crew…read more Never had any problems or service issues. Pool water has been clean and clear the whole time. Punctual, fast to respond to questions or service requests. And the price was great for me. Keep up the great work Valley H2O team. Thank you for your great pool service.

Pool back operational and looking fabulous, came in fixed my pump, treated for two wks and…read morereplaced all filters. And pointed out am the issues I didn't see!

I have had a great experience so far. Jorge personally maintenances our pool. He's always here on…read moretime, and our pool is sparkling clean. Any questions I have, he is happy to answer and chat with me about. He's always quick to respond to my texts or calls!

Pump repair Ron's…read moreservice was excellent, came out, on time, diagnosed the problem ordered the parts, came back And I have a working hot tub The price was quite reasonable

He was the second one to come out to do a leak test on my pool, not only was he professional, but…read moreallowed me to watch as he worked. He showed me where leaks normally come from, did a sonar leak test on the pool. Found a small leak in the skimmer and for the price of coming out fixed it. We shortly had the Pool replastering done with a new skimmer but the fact he was so honest(previous guy said skimmer was cracked and was going to be $3,500.00 to fix). And he even recommended our plaster contractor who did a great job also! I would recommend Bob Water Wiz to anyone who asked.

Bob did an awesome job, found my leak in less than an hour under concrete. Found crack in pvc for…read morereturn pipes. Would recommend Bob

This review is just for their customer service since ultimately I got a better estimate and used…read moreanother company. However, I feel it's only fair that I leave reviews for all the contenders even when they weren't selected. Unique pools came over and after hearing me out, they provided me with tips on what would look better with the space provided. After a day or two they submitted their bid and although it was very competitive, I didn't get any 3d designs. So even when it looked good on paper, I just couldn't picture the final design. I did get an email from Lupe inquiring about my decision, but by then I had already decided on another company who did provide 3d designs and came in within my budget. I would recommend Unique Pools and what I would do different next time around is shoot them an email and ask for 3d renderings. Who knows maybe it was a quick request but I never asked for it. All in all, thank you!

Unique pool designs are horrible when it relates to customer service. We as homeowners asked for a…read morequote, we had a pool designer to come out and were told to be patient. We were patient enough that our phone calls and text messages were not responsive to unique pool designs. We had the vision to complete our backyard and unique pool designs vision was to ignore their possible clients. If the company did not want to proceed with the job and had no interest in our vision. At that moment in time as we were discussing quotes. They could have said, sorry we can not complete your project, but yet we get strung along, with I'll forward the message and before you know it, there is no message, no follow, no nothing! They must not want our business, this is a bad reputation in bad customer service skills.

They changed my back flow valve and set up the new pipework for the new system. Thank you for the…read morehelp.

For the last couple of months the guy sent out to service our pool has been very unprofessional…read more He's broken several things and when we try to contact the office they don't have their phones set up for voicemail and no one answers. When they do answer, no one is available and the owner or manager never returns our call or stops by as he said he would. We haven't been able to use our pool this month and we would do it but both of us are disabled and it takes us 10x's as long ad an abled body. But maybe we should just do a little every day and save ourselves some money. Because at this point there's been way too many issues and it seems like a wast of money to have someone come by and not do anything. The guy who managed this store said we weren't worth the time or effort since we were "bad mouthing" his employee. I guess saying facts is "bad mouthing" someone. It's sad because we liked the guy who was the manager. He was everything you'd want in a business owner. So for this to happen, it's terribly sad.