Angie is the best she was here 15 minutes after I called She explained what she was doing I thought…read moreit was my pump but it was my filter Angie resolved my problem and told me what to do to prevent it again

Highly recommend! Stop looking at other pool companies. Merced Pools will solve and make your pool…read moredreams come true. No headache or stress during this build. The pictures and video speak for themselves. Best decision me and my wife ever made. Mark and his team exceeded our expectations. We are so happy with our beautiful pool oasis. Turnaround for this build was less than 6 weeks Mark was with us every step of the way. You will not regret going with Merced Pools.

I can't recommend Tom and everyone at Backyard Spa & Leisure highly enough. We were in a tough…read moresituation and needed a replacement hot tub immediately. Tom went above and beyond to find us an incredible deal on a beautifully refurbished Sundance spa and somehow had it delivered and installed the very next day--something that normally takes weeks. From start to finish, Tom was honest, professional, and genuinely cared about making sure we got the right hot tub rather than just making a sale. He communicated every step of the way, did exactly what he said he would do, and made the entire process completely stress-free. The quality of their refurbished hot tubs is top-notch, and it's obvious they take pride in doing things the right way. If you're looking for someone who is trustworthy, stands behind their work, and truly goes the extra mile for their customers, Tom is the person to call. We couldn't be happier with our Sundance hot tub and the exceptional service we received. Thank you again, Tom!

Tom is great! I run a pool service business and recommend my customers to him when they want a spa…read more He is the only one I would trust with my customers!

What a wonderful experience from the very first phone call. I needed work done on my older spa and…read morewasn't sure if the part could be found. The service department quickly located it, and scheduled the tech to come out at my convenience. The gentleman who came out was very courteous and explained everything to me. I am now a life long customer.

Richard is amazing! His knowledge is one of abundance!! He saved us from possible contamination by…read moreschooling us about correct chemical balance in our spa. Low pressure salesmanship also which is always a relief. Do go here

Soooo biggest shout out to Shelly and Gabriel. I called in an emergency type situation (in my own…read moreworld) and they were able to come out and help clean my pool same day. I signed right up for their monthly service, which was reasonable without any excuses about the weirdness related to my tiny spool. They were both knowledgeable and helpful. You both are my hero. Thank you. I highly recommend to everyone looking for a pool company- give them a call & tell them I sent you :)

I started using this company not long ago. Their service is incredible and my pool looks…read morefantastic. I can't believe I'm the first to review them on Yelp.

Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson…read moreemploy people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of

Why do you insist on covering a lie with a lie…read more First, Why are most wood burning stoves not UL listed? There are several standards that wood burning stoves must meet. UL listing is not a required standard for stoves, so most manufacturers elect not to have that testing done.. The UL laboratories are a private nonprofit organization that some manufacturers elect to send their products too. This certification can be costly and because the certification is not necessary for wood stoves, most manufacturers do not submit their product to Underwriters Laboratories for approval. There are only three wood-burning stoves that are UL listed Second, the only certification needed is when you install a new wood stove and that requirement is a stove certified by the EPA Third, older wood stoves are grandfathered in and there is no fire code that exist that states that you must upgrade to a new wood-burning stove when you buy or sell. If you do change out the stove, then it must be upgraded to an EPA certified stove Finally, there are manufacturers data plates that are on wood stoves that show the minimum clearances from stove to combustible materials. This particular stove met all the minimum distance requirements to combustible materials. Yes, the fireplace surround was ugly, however it was a cement fiber board that is a non-combustible material. In addition, the stove flue was exposed for the first 5 feet and is of a triple wall design which has a higher heat value. So I stand by my claim that your inspections are fraudulent, froth with misinformation, with intent to upsell or some new products to the person's home that you inspect.

I have been hunting for a good hot tub for a very long time. It's true that I could probably find a…read morecheap one on Marketplace but I could never be assured of the craftsmanship, and I worry about delivery, repairs and what if I just replace it after everything? So I went shopping for a high quality hot tub at a reasonable price and this was by far the best place I found. They make their own hot tubs to very high standards of quality , and they even resell them to other businesses . Basically a wholesaler. I had the pleasure of meeting with the owner initially, several of the employees, and eventually the delivery guys . Every single person conducted themselves with friendly professionalism. Harley and Manny - these two brave souls got stuck with the seemingly impossible task of delivering the hot tub. And even though we encountered multiple problems with the spacing of my backyard , they were able to figure out and Tackle every single one of them. And now I have an awesome hot tub. When I get in it, it feels like it's massaging every part of my body simultaneously . It's a new part of my daily therapy. Thanks guys! ​​​​​​​​

I am a repeat customer, The first tub I purchased was 32…read moreyears ago from the Amador County fair it lived through many of people and twice manymany of children climbing in and out with no issues. In 25 years of use only having to replacing filters and one heat element was impressive . With their amazing customer contact this company kept in touch and when I was ready they were still there for me.. I purchase my second Tub October 2024 and couldn't be happier. Amazing products and amazing staff. Tim was my salesman and he was very enthusiastic and shared a lot of information with me.. I highly suggest looking at their product if you're interested in buying a hot tub/spa. Longevity of product American made family owned and operated, with English speaking staff, sales and services. Thank you, United spas for lasting throughout the years and being here for my second purchase. It has been a year and a half and I am still as happy as a hot dog in boiling water.

Customer service 10/10, availability 10/10, quality of service 10/10, customer satisfaction 10/10!…read more Benny the owner gave me the consultation- the owner of the company came out and I told him what I wanted he was honest, and upfront he told me exactly what everything was and cost and held nothing back! He gave me options and detailed exactly what was needed, I had 8 quotes all together and still chose Benny because of the quality of work he showed from prior jobs, the type of people he employed, and the equipment he offered was a step above all the competition! After purchasing the pool and choosing blue build he sent out the Forman who oversaw the job - my go to point of contact Bryce. Bryce was the nicest guy with communication skills that are above and beyond! Any questions ide call Bryce and I was installs put at ease and explained every process! He oversaw the whole process keeping me updated the whole time! Bryce is amazing!!!! 20/10 overall they went over and beyond I recommend blue build to anyone looking for a reliable company that's local and stands by there work!

False advertising Their website says says serves Merced…read morecounty , Stanislaus county They are located in Atwater (merced county) but do not really serve Merced county cities. Please do update your information. They cancelled me because I live in Merced county. What a joke.