Jacob arrived on time and fixed our closet sliding doors that were giving us a lot of trouble for…read moremonths. Prompt, professional and well priced. Would work with him again.

I had a horrible experience using Jacob's services. I made the mistake of not getting 3 bids and…read morejust hired United Sliding Doors. I thought for a simple job, the project will be smooth. Jacob quoted me $850 to replace 4 rollers from my glass patio doors and make adjustments to another patio door. Overpriced, but I need an expert so I didn't mind paying. First day of the job, the new rollers didn't fit and he damaged my walls while removing the trim, so he had to come back, which is ok. I was very patient with him. Second day, he got the rollers replaced but he did not re-install the trim. He keeps saying that he will get the walls fixed. After he replaced the rollers, he left and said that his guys will come back in a day or two to fix the walls and put the trim back. After going back and forth for a week, no one showed up. I told him to give me partial refund so that I can hire a handyman to fix his mess, we agreed to $100 partial refund out of principle. Five days later, no response. I like to support local contractors and I am respectful and patient with them. But Jacob took advantage of my kindness and patience. I normally do not write bad reviews but it had to be done to inform potential future customers. Jacob keeps saying he is a general contractor but unable to put the trim and fix my wall. Pictures of his work is included in this review. Jacob is a terrible contractor. Don't make the same mistake I did, get multiple bids for your project and don't hire Jacob.

This is a bit of a late review, but honestly, that says something in itself--everything has held up…read morebeautifully since my windows and doors were installed. What really stood out to me was the level of detail and coordination between the design team and operations. From the initial conversations through installation, everything felt aligned and intentional. There was no confusion, no gaps--just a smooth, well-managed process. One of their biggest strengths is that they have their own installation crew. That made a huge difference. The team showed up exactly when they said they would, completed the work professionally, and clearly took pride in what they were doing. Even more impressive--the cost was exactly what they quoted. No surprises, no last-minute add-ons, just integrity from start to finish. If you're looking for a company that delivers on what they promise and pays attention to the details, I highly recommend East Bay Doors and Windows.

Sead was exceptional from start to finish -- from the initial consultation, through coordinating…read moreproduct specifications and ordering, and finally the installation. He is highly knowledgeable about window and door manufacturers, including the pros and cons of each, which helped us make the right decisions for replacing our windows and an exterior door. Installation was completed promptly by Sead and his son, with excellent workmanship, careful demo, and a spotless cleanup. I would confidently recommend Sead to anyone seeking high‑quality window or door installation.

UNRELIABLE! My husband and I own a construction company and reached out to American Sliding Door…read morefor a specialized project in their local area, to explore partnering with them long term for our clients projects. They did not show up to the appointment set. We had to call 4 different times and always got the same response "we will communicate with the main office and they will reach out to you". Nobody contacted us to update us on an ETA or a rescheduling.

Spent over 4k on a poorly built door that took months to complete. They took it back to make…read morerepairs and still have not gotten it completed. They won't answer or return my calls now are full of excuses and very unprofessional. Stay as far away as possible

We are SO happy with our experience with West Coast Windows. Every step of the process was painless…read moreand the end result has improved our home dramatically! Richard came by to give us an estimate and he was very thorough, explained all the options, helped me make decisions, and was patient enough to walk and talk as I chased my toddler around. The customer portal was easy to navigate and move the process forward. We were desperate for the new windows and asked if our install date could be moved up, and Tiffany was so amazing, worked her magic, and got us our windows before the hottest months of summer. We are so grateful. The install team was excellent! From start to finish they were so hardworking, professional, kind, and clean. They were so conscientious to not leave any mess behind and I swear my house was cleaner after they left! Joey was so helpful and when I asked if they could complete my daughter's room first they made it happen so that she could go back to playing in her room asap! He and his team went above and beyond to make sure everything was ready for us and even did a mock-up on some trim I was unsure about so that I could feel good about my decision (it looks amazing!). They were so fast and efficient and replaced all 12 windows in our home in just 2 days! The house is staying cooler, we can get fresh air now, the view out the windows is so clear, and our electricity bill has already gone down. Overall the professionalism, communication, and work done by West Coast Windows & Doors was excellent and I would highly recommend!

I wanted to send a huge thank you to you and the entire West Coast Windows and Doors team. We…read moreabsolutely LOVE our new window! The work done by the installation team was truly fantastic. I was incredibly impressed with their speed and efficiency, and I especially appreciated the care they took to protect our home - taping and papering every step and covering the carpeted areas with plastic wrap. The team was also really friendly and professional throughout the process. Overall, it was a fantastic experience, well worth the cost, and we are thrilled with the result. 10/10 service!

After calling a few businesses for information about window glass replacement, I was lucky to…read morefinally speak to Kaya with Contra Costa Plate & Mirror. She was so knowledgeable, professional, and pleasant, I knew I had found my company. Marquis and his team came out to take measurements, and replaced the glass just days later. They were extremely skilled, respectful, meticulous, and ON-THE-BALL. So much so that before they left, I had already hired them to do the shower glass encasement for my master bath remodel. Always grateful to find wonderful establishments like this.

My experience was nothing less than excellent! Replaced a very large French shattered door panel…read more They measured and confirmed the required glass specifications and scheduled the installation. The installation carefully removed the remaining glass preventing cascading bits of tempered glass and after inserting the new panel, we could not tell that the door panel and molding was other than new. Clean up left no sign they were on site.

Sergey and his team did a fantastic job installing our sliding door. Very friendly and do quality…read morework. Would highly recommend!

This is a little odd to say up front with a 5 star review, but we didn't end up having our windows…read moredone by Bestoff. We took over a half-dozen bids for a to-the-studs siding teardown and Hardie board replacement, using the opportunity to replace 21 old single pane windows and two sliding doors with new construction windows & doors. Of everyone we talked to, Sergey was hands down my favorite. If we were just doing with windows, we absolutely would have gone with Bestoff. The only reason we didn't go with Bestoff was out of their control: we ended up going with a singke business that does both siding and windows rather than splitting the work over two contractors. With that out of the way, here's why I liked Sergey so much: He's real. He's not a salesperson. He listens to understand what you want, but he takes pride in his work and he has a perspective (that he'll share with you) on what to do with your windows to bring out the best in your home. Most folks who came out just asked us if we wanted to keep our sliders in the same configuration. Sergey was the only one who went through each room, truly thought about the air flow and the aesthetics, and provided recommendations on each configuration. He acknowledged it was free advice, and it was -- we're going to follow his recommendations because they make sense, even though we never would have considered them before (and nobody else suggested them). And because Sergey takes pride in the outcome of his work, and not on his upsells, he never pressured me into any unnecessary frills. In fact, any time I considered a "premium" upgrade option, Sergey talked me down and explained why I didn't need it. For example, my head started spinning over energy efficiency and fire protection. I was debating SunMatrix/Quadratherm it's SunShield/Quadratherm for our south and west windows. Sergey was the only bidder to really take me through the pros and cons and ultimately make the case that, for this project, I shouldn't bother. Similarly, I emailed about WUI-compliant tempered gas after I realized I'm only 3 houses away from a high fire danger zone. I waited to know if it was worth getting the WUI glass. Sergey was the only bidder to go over the pros and cons in detail and explain why it would be an unnecessary expense for us. When when I let Sergey know we chose to go with a combined siding/windows contractor, he gave us even more advice on things to look out for to protect ourselves. If you're looking to do a substantial window project, give Sergey a call. I'm trying to manage my deep regret at not getting to work with Sergey. I'll feel a little better if I can imagine playing even a small part in another family getting to work with him

If I could give more than five stars I would! Alberto and Esteban did a great job installing my…read morecustom, wooden garage doors. They exceeded my expectations in every regard. The carriage-style wooden doors on my mother's house finally wore out after 100 years. Being a serious hobbyist woodworker, I spent months building her a pair of solid-wood, custom, replacement doors. When it came time to install them, the DIY part of me was tempted to try installing them myself, but these things weighed 170lbs each so I was worried about wrangling such heavy doors while screwing in the hinges. I decided to hire professionals (best decision ever). I was referred to Alberto and Esteban by a local company that makes custom doors/windows. Alberto replied quickly, provided a competitive bid, and gave me valuable advice about the best hinges for the job. As others have mentioned he and Esteban showed up early on the day of installation. Watching them work, their experience and knowledge was evident in everything they did. They had all of the right tools to replace some of the wood in the door jamb that had dry rot and they knew which parts of the doors needed just a fraction of adjustment in order to fit and operate perfectly. They finished in half a day and the result is beyond perfect. For someone who obsessed about millimeter accuracy while building these doors, their installation met and exceeded all of my expectations. Highly recommend them and if I have future projects, they will be the first people I call

I reached out for a window repair and provided my phone number as requested. I was told twice that…read moresomeone would contact me with an estimate, but I never received a call or follow-up. Communication was disappointing, especially after confirming they could handle the job. I'm open to working with them, but the lack of follow-through made it hard to move forward.

We had all our windows replaced with Anlin Delmar dual pane windows from Custom Exteriors 14 years…read more(2012) ago. Never knew about life time warranty until last month, one of the window cracked. We didn't have any receipt or anything, just an email we did 14 years ago. We just contacted the company on their website and amazingly, they have the record by the address. The service department was so helpful, they contacted us and contacted the manufacturer to set up appointment with the case number to get it replaced. The windows were replaced 14 years ago in one day and we had many custom sized windows. The amazing thing is they know exactly which window that cracked by us describing the location of the window. Anlin Delmar (Milgard) called us and setup the appointment. They came and replaced the windows in a few hours. It was amazing and we're extremely happy. Now we know, go with the best and reputable company like Custom Exteriors and a good manufacturer like Anlin Delmar to have after service years after the work is done. Would we recommend Custom Exteriors and Anlin Delmar? The answer is obvious, YES.

I've been a customer of Custom Exteriors since shortly after I moved into our home in 2005, when…read morethey replaced all of my windows. I had such a positive experience that nearly two decades later, when it was time to replace my front door, I hired them again. Because of our climate, the door can swell and shrink during periods of extreme rain or heat. Customer Exteriors has now come back three times--at no additional charge--to make adjustments so the bolt lock continues to work properly. I've been especially impressed with their customer service. They respond promptly to calls and service requests and stand behind their work long after the installation is complete. That kind of reliability is hard to find, and I imagine it's a big part of why they've been in business for so long. I would definitely use them again.