We are SO happy with our experience with West Coast Windows. Every step of the process was painless and the end result has improved our home dramatically! Richard came by to give us an estimate and he was very thorough, explained all the options, helped me make decisions, and was patient enough to walk and talk as I chased my toddler around. The customer portal was easy to navigate and move the process forward. We were desperate for the new windows and asked if our install date could be moved up, and Tiffany was so amazing, worked her magic, and got us our windows before the hottest months of summer. We are so grateful. The install team was excellent! From start to finish they were so hardworking, professional, kind, and clean. They were so conscientious to not leave any mess behind and I swear my house was cleaner after they left! Joey was so helpful and when I asked if they could complete my daughter's room first they made it happen so that she could go back to playing in her room asap! He and his team went above and beyond to make sure everything was ready for us and even did a mock-up on some trim I was unsure about so that I could feel good about my decision (it looks amazing!). They were so fast and efficient and replaced all 12 windows in our home in just 2 days! The house is staying cooler, we can get fresh air now, the view out the windows is so clear, and our electricity bill has already gone down. Overall the professionalism, communication, and work done by West Coast Windows & Doors was excellent and I would highly recommend! read more

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I wanted to send a huge thank you to you and the entire West Coast Windows and Doors team. We absolutely LOVE our new window! The work done by the installation team was truly fantastic. I was incredibly impressed with their speed and efficiency, and I especially appreciated the care they took to protect our home - taping and papering every step and covering the carpeted areas with plastic wrap. The team was also really friendly and professional throughout the process. Overall, it was a fantastic experience, well worth the cost, and we are thrilled with the result. 10/10 service! read more

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We have used West Coast Windows and Doors twice now and couldn't be happier with their service and quality of their products. The first time was over a decade ago when they installed 15 windows and two sliders. The windows were original to 1988 and were set in the stucco. We chose to have the front windows removed completely (as opposed to replacement which leaves a vinyl frame over the stucco) which required cutting back the stucco then patching and painting over the new install. Every step of the process with this company was perfect and seam less. We just had an old garden window replaced and couldn't have been happier. On time, neat, with attention to detail. The crew had to cut back tile that used to go into the old garden window. They did a clean cut and left it ready for future tile installation while still ascetically pleasing until the tiling is done. read more

Fabulous! The entire crew, from owner, to office to installers were outstanding. I would definitely recommend them to others and use them again in the future. read more

West Coast Windows from start to finish, were excellent in every way! The initial estimate, the products, options, pricing, installation, hard working professional crew, cleanup, and communication, were ALL top notch! We love our new windows, and highly recommend them! read more

Excellent company to work with...highly recommend. This was the second time I used them and the team does Superior work.

Let me start off by saying that I love my new Anlin windows and sliding patio door. Every aspect of my window replacement project went smoothly. Richard came out to provide a quote and explain the replacement process and which windows would be best. Tiffany helped me schedule and kept me in the loop on the project. She is fabulous! A few weeks later and Joey, Ken and their team efficiently removed our circa 1971 windows and installed the new ones. They were very considerate and cleaned up after themselves. I hardly knew they were there at the end of the day with the exception of my beautiful windows. No problem with inspection. Not only does my home look 100% better, but we are already noticing a difference in temperature, noise and light. I highly recommend Anlin Windows and the West Coast Windows and Doors team. read more

All personnel were professional, patient, and a pleasure to deal it. From the front office to the installers to the finishing painter, we were pleased and impressed. read more

My dog broke the screen door and Lorna provided me excellent service in getting it repaired. I got my windows 5 years ago but they still give me the best service like I'm newly buying. Couldn't ask for a better experience! read more

I had my front door replaced today. The crew was on time and did an excellent job. This is the second time we use this company. read more

West Coast Windows and Doors - New front door - Windows Installation Near Me - Concord, California

Had an excellent experience with West Coast Windows & Doors. From the on site requirement setting, quote, install, painting of front door and follow up, all very professional and high quality. Highly recommend talking with West Coast Windows & Doors for any door and window project. read more

We're in a competitive market and at minimum I've come to expect quality customer service with people that care about their clients and their experience. This was far from my experience with Kelly. Based on first impression and a few phone calls, I found Kelly to be rude, curt, uncouth, impatient, and not appreciative of our business in least. Perhaps the level of customer service bestowed is equal to the amount of dollars you intend to spend? Still, my value system disagrees with that approach in life and in business. Wouldn't spend a penny here. The one star is given to their receptionist -- Faye (name?) she's fantastic. If only this was her business instead. read more

West Coast Windows & Doors replaced 16 windows and 2 doors in our house. From the beginning when Kelly spent a lot of time with us at their showroom to final installation everything went extremely well. The quality of the Anlin Windows are very good. Everyone we had contact with; Kelly, Richard, Tiffany, Heather and the installers were outstanding to work with. We highly recommend West Coast Windows & Doors. read more

West Coast Windows and Doors installed a very large, arched picture window in our living room. It is stunning! Everything about the process, from start to finish, was seamless. This company is clearly a well-run ship, showing professionalism, expertise and courtesy during every step of the process. They were able to complete this project when two other well-known window companies could not. The quality is incredible, and I would recommend West Coast Windows and Doors without reservation! ~Jackie M. read more

West Coast Windows and Doors - these guys are great, from the product to the professionals who installed the windows and doors. The keep the place very neat and clean. The workmen are very kind and professional. Karen read more

The BEST customer service I've seen. Kelly is the best. Great product, too!! Anlin are quality windows. I highly recommend West Coast Windows. read more

Fantastic service from the initial set up of the call to the arrival of the technicians to do the work at the property. I've used this company for a few years for servicing my windows and have always have had fantastic service and they are very professional. Kevin R Kieffer Walnut Creek, California. read more

Richard presented the company and services very well. Showed us all options and suggestions. Once the windows arrived we scheduled a time for installation. The "J" team was amazing. All three members names began with J. They were right on time, reviewed the job, and gave us a complete overview. They took less time than expected and the quality of work was exceptional. They all were very pleasant, especially with our dog and did a final walk to explain all of their work. They were extremely clean,picked up all trash, and blew the site clean. They were not the cheapest quote but the value of their product and professional team was worth the price. read more

Richard, Kelly and their installers were exceptional throughout our project. We needed to replace all of our original 34 windows and 2 patio doors. Richard was extremely helpful explaining the window options available and the pros and cons of each, and providing the information needed to obtain HOA approval. Their installation team was amazing completing the job on our two-story house in three days during very hot weather and were great at cleaning up as they progressed through the house. The new windows and doors work better than the originals ever did, and we noticed the improved insulation immediately. We are very pleased with the project and would recommend West Coast Windows and Doors to anyone considering replacing windows and/or doors. read more

I had them replace two very large windows in my unit at Rossmoor, and the work they did was exceptional! First of all, the employees that did the install were highly professional and very efficient. The windows they sold me were fantastic and came with a great warranty. Oh, and the price was excellent as well. But most of all, their support was very important. At every step of the way, they supported me and overcame obstacles to get the job done. Highly recommended! read more

West Coast Windows and Doors just came thru again! They did such a great job installing double-paned windows for us a few years back, we thought we'd give them a try to replace a badly warped French door with a new slider. We'd gotten bids from other contractors, and they all came in literally MUCH higher than West Coast - and with longer wait times for completion. We live in a retirement community with a huge HOA association that makes permitting...interesting...and West Coast is the only contractor we've used whose staff have efficiently navigated the labyrinthine process without delays or too much hassle. We couldn't be happier with our beautiful new sliding door - it took two days from demo to final inspection (including interior and exterior painting) and it's PERFECT! Thank you, West Coast Windows and Doors - special shout-out to Richard, Faye, Tiffany, Kelly, the Two Joeys and Nate S. (painter)!!! read more

Kelly was very helpful in showing us various doors which would fit our entry dimensions. Order to installation was approximately 2.5 months. Installation crew did an excellent job from installing covering between entry door area to other rooms to keep installation dust out, removing old doors, installing new doors and cleaning up area after installation. Staff was very accommodating when we wanted to change the contract by removing the painting of the doors as we were having the outside of our home painted during the same time frame and wanted the home painters to paint the new doors. DY read more

West Coast Windows & Doors replaced our vintage 1972 double-door entry with a new single door with sidelights (see before and after photos attached) in our Walnut Creek home. The final result was beautiful. The work was professionally done with care by craftsmen. For us, an important feature were the two sidelights added to brighten the entryway, and the result is perfect. Day 1 was old door removal and new door installation and Day 2 the door painting. The work lasted about 4 hours each day. The final installation has a solid quality feel, too. The new door was the crowning touch of our major interior home project that included a new stairway, carpet, interior paint, new lights, as well as the door. We are so happy with our new look! read more

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From start to finish, the staff at West Coast Windows and Doors was professional & polite. The price of the material include install was excellent and a great value for the price. I can't think of enough kind words to say about them. We'll be using them again!! read more

We replaced all of the windows in our house with West Coast Windows and Doors and everything was so smooth and easy. Kelly helped us through the whole thing, I've never thought about windows in my life so I had no idea what I wanted, but Kelly was very patient and helpful. We got a great price compared to everywhere else we looked, and it was so easy to get what we needed. We even had to change the order after we had submitted it and it was not a problem, the additional/altered windows still arrived on the original delivery date. We were super happy with our experience and would give Kelly's number to anyone we know who needs new windows! read more

We have used West Coast Windows and Doors on two separate occasion, once to replace a sliding glass door, and the second time to replace a number of windows. We are very happy with all aspects of our experience, from the initial discussions of product and pricing, through to the completed installation. The installation crew (the "J Team") was on-time, professional, and considerate. All flooring surfaces were covered, and everything was thoroughly cleaned at the completion of the job. We selected Anlin products and are very happy with the appearance and performance of both the door and the windows. We highly recommend WCW&D and Anlin products, and would definitely use them again. read more

Everything went SO smoothly. Four sets of French doors and a poolhouse door and the process was smooth and uncomplicated. We especially loved our installation team. They were polite, friendly, considerate, and very tidy. We would DEFINITELY use this company again! read more

West Coast Windows and Doors installed a large replacement picture window in our second floor condo. They are a first class professional organization from management, the office (paperwork, reminders, follow-ups etc.) and the installation crew. The installation crew arrived on time and was friendly, courteous and easy to work with. They were meticulous in preparing the house and installing the new picture window. The installation was of the highest quality. Highly recommended. read more

We've used them twice to replace all the windows in our home in two parts. Very thorough and professional.

We began our window replacement project in summer 2021 as the COVID-19  pandemic was in full swing. We had our hearts set upon a specific brand of window, with one desired unit being that of a eight foot double sliding glass door, with two sets of two 36' sidelights to be set to the left and to the right of the sliders- This was to fill a 16' wall.  We also wanted a garden window set in the main bathroom along with a small window to retrofitted in the hallway. Lastly, we wanted to have two large fixed windows replaced with sliding windows. All the new uints are insulated widows with the bells and whistles to help keep the house more energy efficient while replacing our single pane, aluminum framed windows. Not a small project. The problems we encountered with several national brands was too over the top for our liking. We were hard sold. One company managed to get our phone number, and we had to demand their boiler room stop calling us. Another brand's sales rep, working for what I call a 'boutique' outfit in Walnut Creek kept dropping us through the cracks and messing up our bid. The third window vendor had us go out of our way to visit their shop only to ask us move from a table during the middle of a demonstration, to make room for a contractor, so that we could stand at a counter to wait for another sales rep to become available to finish our consultation. We ended up walking out. It took us eight weeks to finally throw in the towel and to abandon the project  out of frustration. We felt that our smaller job was not seen as important or as lucrative enough to all the window vendors we had spoken to. We felt that our Pleasant Hill zip code did not give us enough prestige in the eyes of the other vendors when a Lamorinda or Danville zipcode and job would spell more money and better ease for the aforementioned vendors. After hearing me gripe, my neighbor up the street suggested I call West Coast Windows and Doors. He sang the praises of a window he had, that West Cost helped in finding a part for, which they supplied for free, because of Anlin Windows lifetime warranty. Neighbor said he thought his Anlin Windows were 'top notch'. That alone prompted me to call. Richard, the owner, was out the next day for   our initial consultation and he pointed us to a brand that was a portion of the cost of some of the brands we were considering, while they were American made in Southern California. Richard highly recommend Anlin widows, the same ones my neighbor swears by. Long story short, we liked what we saw. Tthe price was fair, and the windows wouldn't be stuck in a shipping container bobbing about in the Pacific waiting to be unloaded. Richard  told us it could take about 12 weeks to get the windows installed, sometime in May, 2022. Here it is April, 12, 2022... And his crew just packed up and left! The windows went in a month earlier than expected! We are extremely satisfied and gratified in choosing the Anlin Windows! Richard's crew was impeccable. His point man, Jay, was on top of his game. He was professional, helpful and on several occasions went out of his way in asking how I would like to see something done, rather than taking the easiest route. Having been the trades and a small business owner myself, you have no idea how important this was to me. My wife was impressed too. She hates being talked down to, and not being a part of the process. Jay and crew made her feel a part of the process. The guys were neat, clean, on time, and a joy to work with. Jay even pet our kitty, who loved it, in spite that kitty is not much of a social girl. I digress... We have a second phase of remodeling to occur in 2022/2023. We definitely will have West Coast Windows back for more new doors and windows when we do the followup remodel. Thanks for a stellar experience and a great job guys! See you on your return installation! read more

Fantastic Experience getting my sliding patio door replaced! First, they came out, measured, and gave me a free estimate when the big box stores wouldn't even return my calls/emails. On the day of my appointment, the team arrived on-time ready for action. In fact, they were done by noon, wow. I am very happy with their service. They even sent me a Thank You card for choosing them to do my door. Yesterday, I told my co-worker to call them after he mentioned issues with his windows. read more

West Coast Windows and Doors is an exceptional company. From the top down I found all employees to be knowledgeable and helpful. Owner Richard helped me select the windows and patio door that best met my needs. Kelly got me through the tedious paperwork required of my HOA. Thank you Faye for helping me with follow up questions and concerns. Thank you most of all to the talented and meticulous installation crew of Ken, Jesse, and Jr. kept on task by an impressive and skillful crew chief Joey. They were punctual, extremely clean, and pleasant. I was amazed that the crew completed the 3-day project during a relentless July heat wave. Kudos to the team of West Coast Windows and Doors for a fabulous job. You exceeded my expectations with the quality of your work. Your Diamond Certified Status is well-deserved. read more

We were very impressed! We actually thought we had to replace the door, but the owner of the company suggested we have the hinges adjusted instead. Saved us a boatload of money. Joey and Alex knew what they were doing. They were in and out in less than an hour. They were professional and personable, and did a fantastic job adjusting our door. Now it opens easily whereas before it was very stuck and difficult to open. We are 100% pleased. read more

Highly recommend West Coast Windows and Doors. We just wanted to replace our patio sliding door and are very happy with our new slider! Tiffany worked with me on picking out what we needed within our budget. I had estimates from 3 other companies and this was the best one. The installation crew, Jay and Jeremy, took the time to explain what they were going to do and how long it would take. They covered our floors to protect from any damage or stains and when completed, explained the operation, warranty etc. Finally, they did a great job cleaning everything up which I really appreciated. They work with your budget, deliver on what they promise and do an impeccable job with installation. The installers are employees which is a big plus for me as well. We will be using them again when we are ready to replace our other windows. read more

So happy. Let us count the ways! We had a big job. Big job. Our entire house has been adorned with Anlin vinyl windows. The expertise, skill and craftsmanship were equally aligned with the dynamic, attentive personalities that filled the office space and then worked throughout our home to improve every room with care. Richard is an educator rather than purely a salesman. He guided us to make the best decisions for our design with a respect for budget, efficiency and aesthetics . Always available and responsive. Jay, Jeremy and Jesse...the 3 Js... treated our home as if were their own. Carefully crafting each window casing and trim. Never taking a short cut. Starting and ending each work day with a smile. How is it possible to miss a work crew after they leave the job site?! Thank you, Team Awesome! read more

The workmanship , crew and customer service are top notch. It doesn't get any better than what this company provides from start to finish. So glad I found them. It makes having a project simple. Highly, highly recommend this company for their expertise and satisfying a customer. read more

Way overdue rating! Three years ago West Coast Windows and Doors replaced the single pane, steel sash, glazed windows in my 1950's era Concord house. I also had them replace the front door and upgrade a fixed window to a glass door with side screen panel in one bedroom. The difference in my home has been amazing! No more putting a blanket behind your neck to keep off the drafts in the winter and my house stays so much cooler in these extra hot summers (I don't have ac). The crew showed up on time, worked efficiently and cleaned up when they were done. I could go on and on about how much I love my new-ish windows and how much nicer (and quieter!) my house has been these last three years. A belated but heartfelt thank you to West Coast Windows and Doors! read more

West Coast Windows and Doors - Windows Installation Near Me - Concord, California

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I had been referred to this company by a contractor and friend. My initial interactions with staff...from ordering through installation...were fine...all-business and professional until I called with a concern. My question about why the casing surrounding the door was of different widths evidently did not sit well with this company. As the installation was done when I was at work, I wasn't present to have asked the installer about it when the work was being done. When I called the next day, I was told that that was the way it was done...no one EVER questioned that EVER before...and that I was wrong to ask if it could be changed. Kelly seemed to be angry that I was calling in my concern, berating me for voicing my concern and my misuse of door-installation vocabulary. Had Jorge, the company painter, not been there during the call, I probably would have meekly accepted something that I was not happy with, growing to hate it over time. But Jorge said that he would fix it, that he was there to make sure I was pleased with the product and the work. He made it perfect...at least perfect to me, the only person in the history of this company who wants a symmetrical door casing. I give the company 2 stars...Jorge gets 10 (is that allowed?). read more

WCW&D did an outstanding job installing new double hung windows and new front door on my 1955 Concord rancher in March. Job involved replacing 6' wide by 3' high bedroom window sliders with larger double hung windows and replacing stucco & wood siding with new stucco, my house looks like a new home. Richard, Kelly & staff provided stellar service, no pressure sales, and always quick to follow up on emails & questions promptly. Richard came to my home 4-5 times since late 2019 as i changed my mind and the pandemic delayed my decision to move forward with the job. Richard was always pleasant, professional and informative! Kelly helped me to select the right front door, Joey & Ramuel did great work installing the windows. The stucco work by Don also great. sincere thanks to the team at WCW&D! read more

Based on recs from Yelp and ND, we chose three local companies from whom to get estimates when we needed windows done. Our crew left this past Friday after starting Monday. We couldn't be happier with the entire experience from start to finish. Absolutely everyone, from Rick (the owner) who did our estimate, to Tiffany at the office, to "The J Crew + Brendan" who did the actual install, everyone was not just prompt and professional, but kind and charming. They know their stuff, to put it mildly. We have nineteen windows, including three patio doors, three greenhouse windows, and a bay window. Our job included challenges that included patio and pergola overhangs, windows with built-ins completely surrounding them, indoor cats, a hugely friendly Golden Retriever, and garden beds cranking out fruit and veg way too close to the windows. We can't believe how gorgeous our new Anlin windows and doors are. We notice a definite difference in keeping our indoors a comfy temperature, and the amount of traffic noise we no longer hear (we're near a couple busy streets). Our crew arrived promptly each day. They called in a couple extra guys Friday to make sure they finished the job as promised, every window and door sparkling clean. They were meticulous in keeping the site clean each day (they even cleaned up as they worked on each window), and in walking through inside and out to leave no trace that this had been a construction site for the past five days. read more