We used Royal Window and Door for our home closet door renovation in December 2023. We met the owner, Andrew, at their Concord showroom and explained the door design we were interested in. We ultimately chose Royal Window & Door because not only do they supply the doors, they'll paint, install, and dump your old doors. On install day, the crew was very friendly and completed install within a couple hours. I would recommend Royal Window & Door for your future project! read more

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Our entire experience with Royal Window and door was fantastic. From the moment I walked in to talk to David about a last-minute project, to completion with excellent work done by Jamie... hands down 10/10. With David and Jamie's help we were able to make a lot of last-minute decisions and they installed three beautiful skylights for us. What stood out from the experience was the amount of detail and time David took to explain the options to me and they were able to expedite everything. We will use them for doors in the future. Great business! read more

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Excellent customer service and great pricing! I worked with David on multiple occasions as you start one project that leads to other projects :). David was great and always very attentive with great advice and suggestions. Helped me choose the right sizes for my 2 new window and style for my 2 sliders. Later helped me with my closet doors. Absolutely love! Thank you David for making the process simple and easy to check off my list!! read more

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Do not hire them. There are plenty of other window and door contractors who would do a better job and be professional . These guys drink and drink/drive in the middle of the day and while on the job which is extremely reckless. Taking them to court since Andrew Sellars (the owner) is unwilling to complete the job. More background info below. We had a hired them in November 2024 to replace our front door. The initial quote indicated that they would complete it early 2025 based on the door lead time. No issues initially. We provided a deposit to get things started and that is when it immediately went down hill. They were very unprofessional throughout the process. When we would go to look at the stains, they would often be drinking on the job in the middle of the day and we witnessed delivery drivers driving right after drinking. When we picked the stain they needed to also fix some depressions in the door(s) but when it showed up to install they did not make both of the doors match and did not fix the depressions . The door was over $8k and Andrew Sellars (the owner) insisted that they needed more money before they would fix the door. They took the door and put a temporary door on but 6 months later with multiple meetings about the corrections and there has been no progress made. Since they did not seem to have the capability to fix the door, we received a quote from another contractor to get it corrected and they refused to bring the door back even though it was offered to simply deduct the cost of repair from the final payment. Forced to take them to court since they are unwilling to complete the work. read more

Royal is great. We've paid them a lot of money two times for both doors + windows for an ADU and our main house. We've been very happy with everything and the times we've had maintenance issues, they've had good customer service. Honoring the warrantees and sending out crews to fix! read more

Hands down SIGNIFICANTLY better customer service, knowledge, and ability than Home Depot, Lowe's, and probably any other corporation. After waiting two months for some doors from Home Depot I called and found out the doors were back ordered without my knowledge. Nobody could get me any kind of answer about anything so I canceled. I checked Lowe's out and they wanted $460ish per door which was RIDICULOUS. I'm guessing Home Depot didn't want to honor the previous price at which I ordered the doors...... I was lead to Andrew/Royal Windows and Doors and he got me the doors in less than 1 week at $260ish per door.... Andrew was not anything Milton (previous review) said. People are going to have to get use to being inconvenienced until competent leadership is brought back to the country . read more

They are fine with me buying a window or two at a time, because I like the higher quality windows they offer.

I called Royal and spoke with Victor about converting a window to a slider in our master. I had this quote done by several contractors and Royal was the most professional, swift and best priced. The install crew including Jamie were professional and respectful of COVID and other construction going on. They cleaned as they went along and helped give advice on other projects. I found out Royal is a general contractor and can do other jobs. I would recommend this company to any family member or friend. read more

Royal Window & Door - Finished product. Done in a day! - Windows Installation Near Me - Concord, California

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I recently bought a front door and it was installed this past week. The entire process was great; from David who helped us make the purchase to Jamie the installer very impressed overall with the whole experience. read more

I've shopped around for new interior doors for almost a year, then contacted Andrew at Royal and had a consult lined up within a day. Very responsive, communicating any delays and excellent installers. I am very happy with the results, service and quality. I highly recommend them. read more

Went in to ask about a window replacement and was treated like it was a joke. I called made appointment with David. I was oblivious to his sarcasm thinking it was his personality. Said he would call us with a quote. 2 weeks no call. I called left message no return call. Sorry I bothered him. Soon we need all new windows (32) but only tne one for now. read more

Based on the positive reviews, we had hired Andrew to replace a set of two french doors in our home. Initially, we thought Jaime did a good job, so we additionally purchased a brand new double front door and had Jaime set it up. In less than a month after finished work we noticed there were some flaws. We expressed our concerns to Andrew and Jaime came back to "fix"the french door. Sadly, for the price we paid, we are not happy with the overall experience. It seemed like Jaime rushed through the entire project. I would not recommend this business to a friend. read more

This is my second review for Royal and again an emphatic 5 stars! Royal's custom service is top shelf, especially follow up servicing address door issues due to soil movement. This past winter was especially hard resulting in excessive soil moisture and movement impacting our front door alignment. Jamie, Royal's lead installer, made the necessary adjustments to fix the door and dead bolt alignment. The door opens/closes like new and on top of being an expert installer Jamie is super friendly! Enthusiastically recommend Royal and service provided by Jamie! read more

I hate writing bad reviews, but this experience was pretty bad. I asked Victor to replace two doors and was told it would take about two weeks. I asked him to drill all the necessary holes and to paint the door. I provided him with the old doors. I expected a perfect fit. When the doors finally arrived (two months later) they weren't even close to fitting. His worker, Jamie, came and planed the doors, leaving us to repaint the areas that were planed. He even gave my husband a hard time about it. No apologies were given by either of them and we had to go pick up the paint they forgot to bring back. I want to support businesses during this tough time, but I feel this experience needed to be shared. It's really surprising given all the positive reviews here. I hope they learn from this. read more

My kids broke a fairly expensive door handle that I had been having trouble getting a replacement part for. Andrew stepped up and custom ordered the $20 replacement part directly from the manufacturer for me which saved me a couple hundred dollars and a bunch of headaches. Once the part came in he emailed me promptly to let me know it was available. Most places wouldn't have taken the time to help me out for a $20 sale but Andrew's service went above and beyond. read more

I highly recommend this company! They are clearly experts in their field - very knowledgeable and professional. The service was speedy and solved all of our patio door issues. Jamie Watts was the best! We could not be happier with our experience. Thank you David and Jamie from Royal Window & Door! read more

This review is late in coming. Andrew & crew are terrific! I wanted a certain door and only Royal Windows & Door could deliver. Our door is not a standard size. Other companies said it didn't exist. I found a similar door in S Ca and it definitely does exist. Andrew went beyond and above to get the right door for me. The door is beautiful and well made. Thanks, Andrew! read more

Royal Window & Door - Double doors by Royal Windows & Door - Windows Installation Near Me - Concord, California

I had and I am still having a bad experience with Andrew. I almost never review on Yelp. This is only my second time. I had my entire house remodeled from the studs. I purchased all of my windows and doors from Royal Windows and Doors. I spent over $30k for 14 windows and 7 sliding glass doors. It was a long project and I had a couple of problems with some windows along the way. Initially, Andrew was prompt and cordial when he made the sale. But after, my experience with him was and still is unpleasant. I had a double hung window with a bad spring balance. the window would not stay up and wound slam straight down. I have children and of course I'm concern. I notified Andrew about the problem by email and video in February 2021. He said he was on it. I waited awhile and didn't hear back from Andrew. I would have to initiate follow ups many times and finally someone came and fixed the problem 3 months later in May. The truth is I don't mind waiting. What bothers me most is Andrew's attitude. There we're other incidents during the project. He has a tone that he's being bother, he's blunt and short. He has an arson of excuses. He acts like he doesn't care. Literally, I just got off the phone with Andrew with a problem for another window. I emailed him about the issue Sunday evening and I asked for a quick response. To no surprise, I didn't hear back from him, ( he said he replied), maybe I did missed his email. I spoke with him over the phone and, dejavu, here goes his bluntness and poor attitude performance. I don't recommend doing business with this company so as long they have Andrew answering to your problems. read more

Andrew was great!! He absolutely changed my master bedroom with my new closet. I hated my mirrored doors and other places I contacted kept telling me I had to order the door on my own and then they could come install it once they arrived. Andrew took care of EVERYTHING. All he did was come and take measurements of the space and then he ordered the doors I wanted, scheduled time to install, and then got everything done within a couple of hours. They also took away my old doors which was a great addition. Highly recommend! read more

I contracted with Royal Window and Door for a replacement double front door, and it was a highly satisfactory experience. Royal supplied the doors, stained the interior and painted the exterior sides, and then installed them. Several other companies were ready to supply and install doors, but then the buyer had to contract independently for their finishing; I thought it advantageous to have the doors finished in Royal's shop rather at my home. And the finishing is gorgeous - glass-like paint on one side and a beautiful, rich stain inside. The doors are as beautiful as any work of art in the house. A wood, stained front door is a terrific enhancement to a home, and there's no one better to do that for you than Royal Window and Door. read more

This is the go to company for door repairs. Andrew scheduled me promptly and Jaime fixed my pocket door and other wonky doors one two three. I highly recommend their company. read more

Professional and efficient. Thank you for all your help. Door fits as expected. Now that Moore's Doors has closed, this is my new goto for windows and doors. read more

We have been doing business with Andrew for a few years. He can manage my wife's indecisiveness like a champ. He has better prices and service than anybody in the area. We shopped them all! Stick with Royal! I'M HAPPY WE FOUND THEM! read more

I contacted Royal and spoke with Andrew to get a quote on installing a patio slider. From start to finish he was great! He promptly came out and gave us a quote and ordered the window. He was always available to answer any questions etc. When it came time to do our window we were fortunate enough to have Jamie Watts do the installation. Hands down Jamie was AWESOME!! He definitely is great at his craft. He had to cut out the window and install a header. When he was finished with the install he made sure my back patio looked clean and tidy! My husband and I appreciated that immensely. We are so happy with our window and will be using Royal for any future projects as well as recommending them to friends and family!!! read more

Royal Window and Door replaced 8 storage doors at the rear of our residential building. The door selection and ordering process was easy, Royal took and then later double checked all measurements and gave me good advice on various options. The doors arrived as scheduled. David (sales) was knowledgeable and responsive. Jamie and team replaced all door frames, replaced the doors, removed stucco, installed new moulding, and then replaced the needed stucco and matched the existing wall color and then repainted the building wall adajcent to the doors. They installed door knobs and deadbolts, took care of all the keying, and kept the work area clean. They did a fanastic job and a most impotantly a complete job. Other vendors I contacted only offered to replace the doors and nothing else. Royal's prices were slightly lower than other quotes I received and Royal delivered all that I expected and more. I really got the sense of Royal's commitment to quality from my interactions with and the finished results of the Royal Window and Door team. read more

I used Royal Window & Door to replace all interior doors in my home. Excellent workmanship & customer service from Andrew & Jamie. Would highly recommend. read more

I am so glad I found Royal Window and Door. I could not find any other company that was willing to do what they did to replace my glass exterior door. Andrew is the man. He was very professional, easy to talk to and quickly replied to emails or calls. He even came back to fix the door when it wasnt locking all the way. Excellent customer service, couldnt be happier. read more

Andrew and his crew were great! They fixed our troubled sliding door when two other Contractors claimed it couldn't be done. We were at the point of buying a whole new door, but Andrew insisted they would make it like new again. Well, the next day his Guys showed up, and like he said, the door works like new! Thanks to Royal Window & Door for the great service, and finally I have found a Company that takes care of business!! read more

Royal Window and Door offers super service, a wide array of window and door manufacturer options, and great pricing. As a design professional, they are on my A list for suppliers! Cillesa Ullman, CID read more

We ordered and installed a new front door with sidelights and a new fire door for the garage entry from Royal. The price was competitive and the installation went smoothly. When the installation began we noted that the sidelights were painted the wrong color and they were able to get them repainted the same day, with no impact on the installation. Andrew, the owner, was easy to work with and helpful in making design choices. We would definitely do business with them again. read more

Top shelf supplier of Marvin and Integrity Windows. www.marvin.com. Highly recommended to the trade and to homeowners alike. Reputable and a staple in the Contra Costa area. read more

I first spoke with Andrew and he informed me that I needed to send him a picture and an estimate measurement of the opening of my window that I would like to have install. The conversation started off very well. But after sending the email to Andrew he apparently gotten extremely swamped and said that he was backlogged. His attitude turned very nasty. So I told him I was no longer interested. And he replied with something to the effect that good luck with finding someone that's not as busy and that I can't be like Amazon Prime. Extremely bad customer service. Go elsewhere if you want to deal with people that care about their potential customers. read more

Royal does a great job! They always go the extra mile to get what you what you need when you need it. Andrew, the owner, really understands how important customer service is and always stands behind his products. He is also very knowledgeable and his expertise is invaluable. I highly recommend Royal! read more

Royal Windows and Doors have been great to work with and their prices have out beat their competitors!

I purchased a sliding patio door from Royal. Andrew came to my home and measured for the door. Within 3 weeks the door was delivered. My husband installed it. He said it was a perfect fit. Thank you Andrew and staff! This was a good experience. read more

From the moment I met Andrew I knew his company and he were straight shooters. The estimate and final price were spot on and his crew did a great job installing our new Windows. I will recommend this company to all of my friends. read more

We had a very good experience with this company. We had French doors installed in our family room, and the process from start to finish was superb. Installers and painters were on time and did a very professional job. Will definitely do business with them in the future. read more

What was supposed to have been a routine window replacement has turned into a disaster. After initially installing 80% of the windows in our house we quickly realized that the windows being used were of poor quality and didn't fit well. This outfit said they would get everything resolved many times and here we are over 9 months later and we've got very poor windows, with large visible marks all around the edges, some windows that were never replaced and so don't match the rest of the house.....and no resolution or even responses from them acknowledging how they will fix the problem they've created. Disappointing. read more

Would not recommend. They are a Milgard Window Dealer. Andrew Sellers the owner came to my home 10/9/2014 to give an estimate to repair several windows. I followed up several times for estimate and finally got one 10/24 and I told him to order the parts. He told me 3-4 weeks for delivery of parts. I followed up after 30 days and he told me they were not in yet. I followed up again after 5 weeks his answer was parts still not in. I asked if he had ordered the parts and he said absolutely yes. I called the manufacturer to be told he had not ordered the parts! Milgard is now finding me another distributer. He wasted 2.5 months of my time. I would not recommend Royal Window and Doors read more

Great service! They know what they are selling and stand by it. We had some windows that did not close easily and they replaced the crank mechanism, no issue. Through our major remodel they made sure that each order of doors and windows was exactly what we needed and wanted. read more