Love this place Real Oakland business…read more Knowledgeable about their products and happy to help

I've literally given them thousands of dollars but have never set foot in their store. Maybe…read morebecause Calstone bricks are really heavy and moving just 1 of them leaves me really tired and sweaty. They've been very helpful and efficient in helping me order my retaining wall bricks and then delivering to my house. There isn't much left at my home left to landscape, but when I'm ready for more pavers or retaining wall bricks, Larms is who I will call!

Folks here are detailed, professional and knowledgeable. They will get shit done…read more Very happy with the tiles and countertop I got here. Customer service was nice and even though the contractor who installed for us said a total of 4 sentences to us only, he was a pro and did a fantastic job. They are definitely a no-nonsense business. Get your shit together before you pull up to their store. Know what you want and make good and quick decisions. Would recommend and come back soon again!

Decent staff. Lot of stuff. But very crowded feel. Not great prices.read more

Just completed a great transaction with Dan (owner)…read more The installation was flawless. Less than 4 hours. Installers were so helpful. Helping move heavy furniture. Out and back in. The carpet is high quality and plush. And the price was vey competitive. Dan was an absolute pleasure to work with.

Great service. They helped me find the perfect match to an existing carpet in a remnant. Saved…read moreliterally hundreds of dollars. Installation was professional and fast. Really enjoyed working with them. Would seek them out again for more flooring needs!

Calvin was really helpful with assisting our tile selection in a very COVID safe manner, explaining…read morethe differences in the different qualities so we could make the right choices for our project. Chito was able to take the measurements really quickly and his crew did a fantastic job creating our new shower. The project was completed faster than I expected and it looks even better than I could have hoped. I loved the complete service and everyone was very thoughtful and safe about COVID. Thank you!

Great service. Needed a hard to find color grout to match my tiles which was not in stock anywhere…read more(and would take ten days to order from Home Depot). Cal Tile had all the colors of the Prism Grout in stock and matching silicone caulk. Thanks cal tile!

I called, they gave me good recommendations over the phone for my project. Suggested a type of…read morelumber. And told me it was in stock. I went, they pulled the suggested lumber and I was on my way at the expected price. They even humored my noob questions. I will be back!

Well stocked, friendly, convenient and local. I had to get a few things for a friend who was…read moremoving.

We needed just a sheet of drywall for patching, and they really helped us out with affordable…read morepricing and loading service. What a great neighbor!

Super helpful staff and quick delivery! I ordered early morning and they delivered within a few…read morehours.

We went here a few years ago to fill up a propane tank. We didn't have any problems and the tank…read morelasted quite a long time. Now we're back to refill it again. I called ahead to make sure they were open and still doing propane refills. They told me there's a minimum of 5 gallons at $4.29 per gallon, so the charge would be $21.45 plus tax. I called around to check a few other places and found one that was a little cheaper, but it was a pretty long drive. Since I was already here, I went ahead and got it filled. The service guy, Adria, who filled the tank was really nice, and so was Alvaro at the counter. My tank actually only needed 4 gallons, and Alvaro was kind enough to charge me just for the 4 gallons instead of the 5-gallon minimum. Happy customer. One helpful tip: when you arrive, don't go to the front desk first. Drive straight in to the propane station. They'll give you an invoice, and then you take that inside to pay when you're done.

While reading through this, I look at their yelp star rating. I can't help but think are these…read morepeople just haters and miserable, possibly competing business businesses or competitors??!! I don't know, but as a contractor that does a lot of excavation and drilling there are time for I need some of the smaller pieces of equipment and I use Herc periodically when a small specialty piece of equipment is needed. Each time I have been treated really well. They've been fair and honest. Adrian, Alex, alvaro, and Kevin. How anyone could have beef with these guys is beyond me.

From start to end I had a good experience with US Superior Stone and Tile. The TLDR/most important…read moretakeaways are: make your order in person and be assertive about asking for help rather than waiting for staff to come to you First, I visited every place that sold countertop and tile in the east Bay Area. USSS&T had the best prices by a significant amount. I looked at all their options, got quotes, and went home to think about it. I ended up returning in person to place my order, and I STRONGLY recommend anybody who wants to place an order do so in person. Most of the staff do not seem to have English as their first language so a miscommunication might be more likely to happen over the phone. Also, when I picked the stone I wanted for my countertop, they actually allowed me into the warehouse area where I was permitted to pick which slab I wanted of the ones available. That's not an experience most places will offer. They helped us load the tile into our car and we scheduled a time for them to install the countertop. Brief note that I emailed them about making an order the same morning that I decided to go in person, and they took over two weeks to reply to my email. So again, ORDER IN PERSON. They arrived at the time they'd said they would. I will say they told me they'd arrive "after 1pm", and the day of installation around 11am I got a call from USSS&T saying the installation guys would actually be arriving an hour early, at noon. They ended up arriving at 1pm anyways. So they got right down to business, very efficient and polite, made sure to check in with me and my contractor at each step. The whole thing was done in about 1.5 hours. I really recommend them. I also want to note that some other reviews mention the staff members seem unenthusiastic or rude. There's obviously a cultural difference here. The staff members were never rude or anything to me, they were very professional. If you want help at the store you can't just wait around hoping for somebody to approach you. You have to go up to a staff member and ASK to be helped. At this point they are happy to help and will be very efficient. They are also all knowledgable so no matter who you get to help you they'll be able to answer any question you have.

I came in looking for some advice regarding stone tops for hobbies and crafts as I need some smooth…read moreflat surfaces to work with, but admittedly didn't know much else as far as what to ask for or about. Joanna saved my day with not only having answers to all of my questions, but also offering a lot of helpful suggestions while guiding me and my partner around the showroom. We left with a lot of samples to check out, so when we need to lock in for a bigger purchase we'll be set. If any friends or family need anything from this place I'm going to for sure point them to this place and in her direction!