Went in on Dec 26 around 3:00 PM and worked with Ian Johnson... we rented a 18" truck through…read moreBudget (horrible truck) and filled it up for our move to Idaho, early the nest day). Needed a big trailer but there were none at the location (or anywhere in Chico). Ian tried to find trailers in other locations, found one in Orland at a independent garage, but it cost twice as much than through U-Haul directly. Mark Jimenez (regional manager) was there helping out, as the store manager was away. He said he was just up in Magalia CA and there were three trailers there. He offered to go up there and get the trailer (which he did) and bring it back to Chico. At 5:00 I got a phone call from Ian, the trailer was there... come get it! Employees like this need to be recognized for their hard work and customer centered attitude! We were able to fill the trailer and left for Boise at about 7:00 the next morning. Even though we are now in Boise ID, I will continue to use U-Haul here.

Walked in and there were 2 people at the counter. Both made eye contact with me and said nothing…read moreyet they were doing nothing except sitting there staring off into space. No "hello, welcome in, how's it going" ... NOTHING. I was looking around at the boxes trying to figure out why the large boxes didn't have handles (seems odd that only the small boxes have handles when the large boxes are the ones that REALLY need handles). I waited to see if any of the two people would ask if needed help but alas, STILL no customer service. I ended up taking a large box up to the counter and asking where the handles were. One person came out and looked at the boxes and said, "I guess they don't have handles" and went back behind the counter. I grabbed the boxes that I needed, walked up to the counter to purchase them, and when I tapped my card for payment, I was told they don't offer tap. It's either you bring in your physical card or pay cash. So aside from the horrible customer service their business is also in the ice age. Who doesn't have tap to pay as an option at this point??? SUPER ANNOYING. I rarely carry cash nor do I carry the physical cards because they're all stored in my phone to use for TAP PAYMENT. Luckily, I had a couple bucks in my car for parking meters and paid with that. I was asked if I wanted the receipt, I said yes, took it and walked out. No surprise that there was no, "thanks for coming in", "have a good day" or anything else. Literally even the most basic customer service skills are lacking here. Great place to go if you want to be ignored.

The price is very affordable for the class of RVs/bike/jet ski available. Brion is so nice and a…read morecustomer-oriented person and importantly reasonable. I'll refer this to my friends who wants to have a good time camping/fishing or any other recreational activities. Kudos! Keep up the good work and more clients to come!

From the owner: Rv Rental, Camping Trailer Rental, Temporary Housing for construction sites, Travel Trailer Rental,…read moreBurningman Rental

Poor service! I have a normal credit card (I opted to not get their extra insurance) for some…read morereason, even after entering my physical & mailing address the whole transaction got cancelled. Once that happens they won't attempt to reprocess the whole transaction. It happed to a couple of other clients as well. I am stranded! F*cking awesome!!

Great place to rent a vehicle. Prices are much more reasonable than other car rental agencies…read more Staff is very friendly and helpful. They offered me a better vehicle at an amazing discount. I will definitely rent from Budget again.

Showed up for my 8:30am appointment for a tow hitch. Then got told I have to wait until 2pm no…read moreapology nothing. Then when I come back the guy is on his phone and doesn't acknowledge me so I ask is he here and he was not.

Absolutely awful. Made a reservation for a 26 ft truck a month ahead of time. Got a call the day…read morebefore that the truck should not be available and that the nearest truck was 5 hours away. That's 10 full hours of driving before putting even one box in the truck. What is the point of taking reservations if uhaul does not honor them. It is despicable.

R&M are amazing, let's just get that out of the way. When you show up Ron greets you with a big…read moresmile and is so welcoming. He shows you how to use the trailer and all the features, and he shows you how to hook it up to your truck if you're not a seasoned trailer tower. He's so laid back and very understanding when it comes to mishaps. Plus, the tent trailers are in great condition and have tons of amenities that make camping easier and more fun! I live in Sacramento and would gladly drive the 2 hours out of the way to use them again! Thanks Ron!

We rented a trailer from R&M rents and had the best experience! They were very flexible with pick…read moreup and drop times, showed us the complete setup before we left. Super clean, everything worked perfectly! We were so happy to have a trailer since it rained 2 out of the 4 days this trailer kept us completely dry, and heater was great. If your looking to rent a pop up trailer, I would highly recommend R&M Tent Trailer Rentals, they make camping so much more enjoyable!!

If I could give 10 BILLION Stars I would! TJ and his team were excellent in removing years of…read moredebris at our Cabin in Butte Meadows. Profession, courteous and everything that you are looking for in making your home/cabin/area Spring cleaned. He is amazing.

what a great job! cleaned out a bedroom full of wet stuff from a roof leak. Fit us in his busy…read moreschedule at the last minute. could not be happier with his services. awesome job at a reasonable rate.

Found these guys at the right time... needed a good trailer, on the cheaper side and they had it…read more Brent was helpful and personable... would definitely use them again...

From the owner: Searching for Trailer Rentals, Equipment Rentals or Junk Removal services? Look no further! From as…read morelittle as $55/Day, our expert team is here to provide you with convenient Rentals and reliable Junk Removal services. Whether you're moving or decluttering, we've got your back. Reach out today for quality solutions you can count on!

My service work and experience was beyond my expectations …read more I don't believe that they have come back since the fires . Certainly miss them

Awesome adventure - great equipment, the turbo can-am is a BEAST!…read more Super cool being able to explore country that Jeeps would struggle with but faster and smoother and so much less fuel burn too! Looking forward to doing it again. Their maps, advice, support and trail options are all on point. Pack a lunch, and blast off into the wilderness in comfort and style. My crew has already said this is their favorite thing we did last year.

Im a contractor and owner of a storage bussiness, not in the area. That lumber yard has terrible…read moreservice, between loading youre material and service at the counter. When it comes to small bussiness, customers service helps to keep youre door open, even when youre small bussiness backs up to home depot! Plus a portable bathroom used to run a bussiness that has city sewer. Payless lumber needs alot of help.

Solid spot for building supplies,would guess around ,10-20% cheaper than home Depot or Lowes…read more Nice guys working there and we're helpful. Only issue is it sounds like inventory isn't accurate always and there are no prices on anything. So there is some guess and check. Highly recommend.