Great staff and very helpful. The Doctor was very caring and made sure I was comfortable and…read moreanswered all my questions.

When my wife accidentally splashed some cleaner in her eye they were able to get her in right away…read moreto make sure she was ok. The doctor and staff were amazing and really went above and beyond to make sure she had everything she needed to be on the mend. Great selection of frames too!

I went in to the Allegany Optical on Leitersburg Pike to have an exam and buy contacts. I had a…read morewonderful eye exam by the doctor and was given new contacts. When I saw the frames on display I also decided to buy glasses. The service I received was friendly and professional. I also thought their prices were great. I plan to return to this optical company.

Target Optical Hagerstown, MD has a wonderful, exciting selection of frames and quality lenses!…read moreKarissa and Lena were phenomenal professionals who helped me get a beautiful pair of glasses. There was some difficulty initially with the lab, but it was resolved by the best help a customer could hope for: Blaire McCullough, Regional Manager. Wow! Blaire is a Godsend who genuinely cares about Target's customers. Superior in every way!! All in all, Target will work with you and give you the quality experience you expect. Deeply admire and appreciate Target's excellent, efficient Regional Manager Blaire McCullough. Above and beyond!! 5-STARS!!

Been coming here for years, always happy with the customer service.large section of glasses, I…read morecan't speak for everyone but my insurance covers already everything. New doctor is nice but it's no longer a in and out appointment.

I have been going to see Dr Wood for years & have received excellent care. Last year & this year…read morehave been so disappointing. Last year I didn't see Dr Wood, its was someone new. She was HORRIBLE. This year, the front desk staff is very unprofessional and I walked out before my appointment began. I will not go back there. I hope Dr Wood fixes the problems within this location.

Well I've now been waiting a month for my sunglasses to be ready. They refuse to give me a refund…read moreand I no longer want the glasses. I guess my next step is to get a lawyer.

During the exam it was discovered that my vision in one eye was drastically distorted. They told…read moreme I was fine and that the weak prescription they gave me would fix it. I went right away to another facility and they found a hole in my macular that will require surgery. I will never go there again. In addition, they were very crowded, the employees seemed a little short on patience, and there was a deal of wait time.

Doctor Frishman is very personable, but the business as a whole has major flaws. I was originally…read morescheduled for early Fall, but the office rescheduled me TWICE because they hadn't checked my insurance properly (once for the coverage of glasses, once for the visit itself). I wasn't actually seen until December. I had my exam, and the only mention of bifocals was Dr. Frishman asking me if I'd ever had them. No mention that I actually NEEDED them. I am very near sighted. I went to order glasses, and was told my insurance barely covered my prescription. I've never had that issue and my prescription hasn't changed much. They were nice enough to offer a discount that took the total down to a little over $300. When I got the glasses, it took me a while for my eyes to adjust. They caused such bad dizziness that I only wear them for driving. Even then, I have to squint to read my dashboard. I can't see anything up close with them, unlike my old glasses where far away vision is a little blurry, but close up vision is ok. I brought the glasses back to have the ear pieces adjusted and ask them if I needed bifocals (I've never needed them before) to fix the issue, but was told I'd have to pay a SEPARATE TEST FEE FOR THIS. NO ONE told me this on my original visit. So, yeah. My glasses I paid out of pocket for are next to useless. I don't know what they did with these and the office has no intention of figuring it out. I've NEVER had this issue before, and I've been getting updated prescriptions every 2 years since I was 12 years old! To add insult to injury, we received an invoice in the mail for an extra $80. I have no intention of paying this.

Wow! The gentleman there that fixed my phone today was so kind and helpful! He had my phone done in…read more1 hour. I went in with a broken broken phone and when I came back I left with a brand new looking phone :) yall are the best! Thank you! I'll definitely be coming back!

Very friendly but parts are junk. Wife's iPhone had a broken screen. Took it in for a new screen…read moreand a battery replacement while it was opened up. First they forgot to replace the battery and had to open it back up. Upon leaving the store I noticed that the new screen constantly cycled the Lock Screen on and off at random. Also would not charge properly. Took it back a few days later and they agreed to replace the battery and the screen. After replacing the screen and battery they couldn't even get it to turn back on. Turns out both screens were defective out of the box. Junk parts. Replaced the screen again and it worked fine........for a week. Screen cracked under the glass and the phone was completely unusable. Took it back and was told that it was physical damage and they wouldn't warranty it. They were willing to replace the screen again at a cost. I said no way I'm doing that and I will never have a phone repaired by anyone again after this nightmare of an experience. It may not have been there fault but the parts they sell are junk and very fragile. After approximately 3 hours of wasted time and $200 I would never recommend them to anyone.

Alleghany Optical is the absolute worst lab ever. A picture is worth a thousand words…read more.. I ordered my prescription in tinted lenses. After paying them almost $600 upon placing the order the first pair was 3 weeks being made due to lab problems. I returned them for major tinting problems. The replacements came in 2 weeks. I returned those due to a major error in the optics (they didn't get the prescription matched and I couldn't see at all with them). 2 more weeks later I returned to the store to pickup the pair you see in the photo linked above. This has been the worst experience with any eye doctor/lab I've ever heard of. Negative reviews are all over the Internet on these people, I wish I had thought to look before. One star is too good for these thieves.

This is the worst place in the world. I called to schedule an appointment and was told if I make it…read morebefore 11:30 that i could be seen. I called to see where this place was at 11:27am. And was told that she is doing my paperwork. When I walked in at 11:29am some other lady said that I could not be seen today. Even though I was just talking with a team member and was told I was being check in as we speak and paperwork was being done. Only to be told that I was not able to be seen. I felt like that this was highly unprofessional and very inconvenient. Due to my experience for my first time coming there I am very displeased with the level of professionalism. To say that this place is harrible is an understatement. I hope that they learn from this experience and how to treat a first time customer in the feature. I will not be recommending this facility to any of my friends and family. Customer service needs to be corrected before this place should be allowed to see any more customers.