I've had dealings with eye glass stores from Houston to Pennsylvania...this is the absolute BEST I…read morehave experienced! Service is so amazing, management is phenomenal and so helpful! I will suggest to all of my family to come here!!!!!

My experience with America's Best Contacts & Eyeglasses in Hagerstown, MD has been extremely…read moredisappointing. My first visit (under what I believe was different management) was professional. My second experience has been the opposite. In September, I received glasses with the wrong prescription and had to return them to be corrected. On 11/19/25, I had a contact lens trial appointment. On 11/21/25, I received an email stating my order was being shipped to the store and would arrive within 3-4 business days. I did not receive the trial lenses until 1/3/26 -- over a month later. On 1/10/26, I returned for my follow-up and ordered my annual supply of contacts. That same day, I received an email stating the items were in stock and would ship to the store within 24-48 hours. I paid out of pocket. After receiving no communication, I went into the store on 2/21/26 to check the status because phone assistance has consistently been unhelpful. Staff stated the contacts had not arrived and could not provide answers. As of 2/22/26, I still have not received my contacts or any explanation for the delay. This has been months of incorrect prescriptions, lost or delayed orders, lack of follow-up, and no accountability. Management has also been unprofessional and unfriendly toward both customers and staff. I would strongly recommend confirming clear order tracking and communication before choosing this location.

Great staff and very helpful. The Doctor was very caring and made sure I was comfortable and…read moreanswered all my questions.

When my wife accidentally splashed some cleaner in her eye they were able to get her in right away…read moreto make sure she was ok. The doctor and staff were amazing and really went above and beyond to make sure she had everything she needed to be on the mend. Great selection of frames too!

I went in to the Allegany Optical on Leitersburg Pike to have an exam and buy contacts. I had a…read morewonderful eye exam by the doctor and was given new contacts. When I saw the frames on display I also decided to buy glasses. The service I received was friendly and professional. I also thought their prices were great. I plan to return to this optical company.

Target Optical Hagerstown, MD has a wonderful, exciting selection of frames and quality lenses!…read moreKarissa and Lena were phenomenal professionals who helped me get a beautiful pair of glasses. There was some difficulty initially with the lab, but it was resolved by the best help a customer could hope for: Blaire McCullough, Regional Manager. Wow! Blaire is a Godsend who genuinely cares about Target's customers. Superior in every way!! All in all, Target will work with you and give you the quality experience you expect. Deeply admire and appreciate Target's excellent, efficient Regional Manager Blaire McCullough. Above and beyond!! 5-STARS!!

Been coming here for years, always happy with the customer service.large section of glasses, I…read morecan't speak for everyone but my insurance covers already everything. New doctor is nice but it's no longer a in and out appointment.

I'm an artist and am highly in tune with vision changes since I've needed vision correction. My…read morework is finely detailed painting. I returned to Eyecare Professionals after my very first visit here for a distance correction in one lens of my bifocal last week. A correction exam was completed discussing the distance I need for the adjustment. Dr. Rose Woods answered all questions I had concerning different types of lenses and the correction were completed within a week. I'm very happy with their service and will return here for Annual exams. Their waiting salon is comfortable and there is a wide selection of styles, colors and prices.

I have been going to see Dr Wood for years & have received excellent care. Last year & this year…read morehave been so disappointing. Last year I didn't see Dr Wood, its was someone new. She was HORRIBLE. This year, the front desk staff is very unprofessional and I walked out before my appointment began. I will not go back there. I hope Dr Wood fixes the problems within this location.

Doctor Frishman is very personable, but the business as a whole has major flaws. I was originally…read morescheduled for early Fall, but the office rescheduled me TWICE because they hadn't checked my insurance properly (once for the coverage of glasses, once for the visit itself). I wasn't actually seen until December. I had my exam, and the only mention of bifocals was Dr. Frishman asking me if I'd ever had them. No mention that I actually NEEDED them. I am very near sighted. I went to order glasses, and was told my insurance barely covered my prescription. I've never had that issue and my prescription hasn't changed much. They were nice enough to offer a discount that took the total down to a little over $300. When I got the glasses, it took me a while for my eyes to adjust. They caused such bad dizziness that I only wear them for driving. Even then, I have to squint to read my dashboard. I can't see anything up close with them, unlike my old glasses where far away vision is a little blurry, but close up vision is ok. I brought the glasses back to have the ear pieces adjusted and ask them if I needed bifocals (I've never needed them before) to fix the issue, but was told I'd have to pay a SEPARATE TEST FEE FOR THIS. NO ONE told me this on my original visit. So, yeah. My glasses I paid out of pocket for are next to useless. I don't know what they did with these and the office has no intention of figuring it out. I've NEVER had this issue before, and I've been getting updated prescriptions every 2 years since I was 12 years old! To add insult to injury, we received an invoice in the mail for an extra $80. I have no intention of paying this.

first time I can really see well to drive in many years. Highly recommend the optometrist here who…read morefigured out what I needed.

Wow! The gentleman there that fixed my phone today was so kind and helpful! He had my phone done in…read more1 hour. I went in with a broken broken phone and when I came back I left with a brand new looking phone :) yall are the best! Thank you! I'll definitely be coming back!

I have my own part-time computer repair business, Moxley Computers, LLC, and occasionally repair…read morephones, but when the back glass on my personal iPhone shattered, I already knew the iPhone 14 Plus is one of the most difficult to repair. The micro ribbon cables are extremely fragile. After the repair, there was an issue with the flashlight on my phone. As I mentioned earlier, it's one of the most fragile designs, and failures happens quite often. I could not be more impressed with the way Kerem of Dr. Phone Repair in the Hagerstown, MD Valley Mall stood by his work. Not only was my iPhone repaired, but it was also repaired with an entire new back panel which included all the built-in peripheral components. After watching Kerem work, and knowing what was involved, I can unequivocally say that Kerem is the best phone technical I've ever met. He will be getting my future business, both personally and professionally. Thank you very much Kerem for being such an amazing repairman and outstanding person!

Alleghany Optical is the absolute worst lab ever. A picture is worth a thousand words…read more.. I ordered my prescription in tinted lenses. After paying them almost $600 upon placing the order the first pair was 3 weeks being made due to lab problems. I returned them for major tinting problems. The replacements came in 2 weeks. I returned those due to a major error in the optics (they didn't get the prescription matched and I couldn't see at all with them). 2 more weeks later I returned to the store to pickup the pair you see in the photo linked above. This has been the worst experience with any eye doctor/lab I've ever heard of. Negative reviews are all over the Internet on these people, I wish I had thought to look before. One star is too good for these thieves.

This is the worst place in the world. I called to schedule an appointment and was told if I make it…read morebefore 11:30 that i could be seen. I called to see where this place was at 11:27am. And was told that she is doing my paperwork. When I walked in at 11:29am some other lady said that I could not be seen today. Even though I was just talking with a team member and was told I was being check in as we speak and paperwork was being done. Only to be told that I was not able to be seen. I felt like that this was highly unprofessional and very inconvenient. Due to my experience for my first time coming there I am very displeased with the level of professionalism. To say that this place is harrible is an understatement. I hope that they learn from this experience and how to treat a first time customer in the feature. I will not be recommending this facility to any of my friends and family. Customer service needs to be corrected before this place should be allowed to see any more customers.

Organized pretty decently which is one of the first things you notice upon entering. Mainly…read morereviewing for the glass pieces and other related smoke related products. They have a wide variety of various design smoke pieces, with nice sized perculator "water pipes" (BONGS) that go for 249, to legitimate bubblers that can go for 30 (usually smaller at this price). Nice variation in sizes of the smoking pieces and the incents, aromatics, oils and perfumes all smell very good. Don't know where else i'd look for frankincense in this city. Bad stuff is the shirts trend hardcore on the swaggot train and SOME particular pieces are out of the price range that you'd initially expect. But once again overall it's a quaint place with a nice selection for it's relatively small size. Run by initially friendly seeming East Indian people.