I have always had the best experience here! Short wait time, friendly reception services, clean…read moreenvironment, amazing friendliness. Their glasses selection is better than anyplace I've seen before. All of the doctors are wonderful-- courteous, ask questions, make sure you're comfortable, and provide professional service. Dr. Lisa Smith is so kind and I always feel refreshed after seeing her. She offers medical insight, solutions, and is always dedicated to helping me see things clearly. I will recommend everyone to come here! 5/5 all around.

Dr allagier is awesome! He's super nice, clear and transparent. The optometrist is ok but give them…read morea try and check them out

I want to say how wonderful Dr. Padmini Nathan's office truly is! I love it because, it reminds me…read moreof my former Optometrist's office, Dr. Howard McFarland where I was a patient for at least 13 years (McFarland Optometry in Greensboro, NC). This office is nice and quiet and truly a "hidden gem." I recently to went Dr. Padmini Nathan's office because, I scratched my cornea and I was unable to get an appointment for an emergency examination anywhere else. Of the three offices that I contacted this one was the only one that offered me an opening to come in. Although, I had to wait until the following day it was worth it. In the interim I went to the ER, and followed up with their office the next day. My appointment was scheduled with Dr. Sydney Cooper, and I want to say, "she's amazing!" She made me feel at ease and she took my situation very seriously. She was very thorough in her examination, and with that said, she is going to follow up with my Primary Care Physician to ensure that I have lab work completed to rule out any underlying health issues that may be affecting my eye. I was so impressed because, this is the kind of continuity of care and communication amongst a patient's team of health professionals that is so needed and important. I was so thankful and grateful that they were able to schedule me for an appointment, and I knew that I was in good hands. I was happy that she was willing to take those extra steps to ensure my overall health. The entire staff and team were friendly and helpful from my initial call to the moment I arrived, and throughout my visit! I want to personally thank Dr. Cooper, Dawn, and Heidi and the entire team for making my visit so pleasant! You've just gained a new patient! Peace & Blessings!

As a healthcare provider, I would like to let the readers of this review to know that this is about…read moreas good as it gets for eye doctors/practices. Top notch: very efficient staff, friendly, helpful, and the facility was invising and spotless, easy parking. The technician who performed the pre-exam testing was great! The technician who fitted me and helped me select my glasses was patient and very informed! good selection of frames, too. Dr Nathan was VERY comprehensive in her exam and unrushed. Very glad I switched to this practice.

I had a wonderful experience at Martinsburg Optical! I needed a delicate repair on my progressive…read moreglasses after a hinge pin pulled out of the frame. Julia took care of me with absolute skill and kindness. With 50 years of experience under her belt and specialized equipment on-site, she had my frames repaired and custom-fitted better than they ever before--master-level service and true old-school customer care. I had determined I would not go back to the chain store that didn't even bother to fit my expensive eyewear just two months ago when I purchased them. When the hinge pulled out, I was dismayed. I'm so glad that I decided that I wanted truly good service and was willing to pay for it. Not only was I astounded by Julia's skill and the level of service, Julia didn't charge me. She told me to pass on the kindness. I cannot recommend Julia and Martinsburg Optical enough.

They do not participate with Medicare, so after my cataract surgery, Medicare would not approve…read morepaying for a new lenses. Without Medicare approval, my supplemental insurance would not cover them either. Of course, I did not know this until after I got the lenses. I am telling friends not to go there.

It's been years since I got my eyes checked. Meanwhile I've beat my glasses up so bad I have to get…read morenew ones - and need to anyways with my driver's license coming due. The last place I went to, years ago, nearer my home in Westminster, featured an aging German couple who started out lacking any sense of customer service, and degenerated into outright hostility when it came down to working with insurance. So, having no clue where to start ... I walked into an "optician" shop not too far from downtown Frederick - and they only did glasses, but said they'd made plenty of referrals and got back plenty of raves for the eye exam by Dr. John. Sure enough, Dr. John not only gave me the exam, he gave full explanation of everything he was doing, including checks for health issues not directly related to vision (did you know they can spot early indications of diabetes, MS, kidney issues, and more from an eye exam??). Dr. John also answered lots of questions and worked through various scenarios on how I'd actually use the glasses (e.g. computer screen, skiing, whatever), to come up with a good solution. Plus it's no fuss - the exam fee includes all my follow up visits while I'm trying out some contacts. Recommended.

Would give them more stars if I could. I went to this establishment near the end of their day with…read morea eye problem and they couldn't have been nicer. Highly recommend. They resolved my problem quickly and their prices are surprisingly reasonable.

He's the most compassionate & thorough doctor I've ever had. He goes about and beyond to make sure…read moreyour prescription is accurate. Also if you're having eye health issues Dr Morrison specializes in this field and is able to offer an array of several special tests to better help diagnose and treat your eye health dilemma. I trust him one hundred percent which speaks volumes.

The actual optometry services are as expected however each of my three office visits have wait…read moretimes that grow longer and longer. I've arrived on time and with required documentation and insurance info. With such intense online competition for eyeglasses and contacts, I'm surprised the the staff is not more on point with scheduling and reducing wait times. The office appears to have few open appointment times which makes me wonder if they should consider adding staff. It's not uncommon to wait 35 to 50 past appointment time to see a provider. Needless to say, I will not return.

Had cataract surgery in both eyes -- went from 20/200 to 20/20 and 20/25!…read moreDr. Woods and the Busack Eye Center team were professional, kind, and amazing throughout. Seamless care, expert results -- highly recommend!

worst experience ever. Got cataract surgery and he screwed something up. He said he could fix it…read morewith a laser. They made me an appointment and I was running late so I called to change appointment and they said come in at 4:00. I did and sat there til 5:20 before seeing the Dr. they couldn't believe that I was very upset about sitting there for over an hour. they acted like they were doing me a favor by changing my appointment. A lady with a man bun and big glasses comes in and try's to tell me I was lucky to get the appointment. The Dr then tells me I should go somewhere else because he's uncomfortable with how angry I am. What a joke this place is.

PURE GREED! I needed to come in for an emergency exam and was called later and told the billing…read moredepartment required me to pay upfront due to billing issues from years ago when I was experiencing financial hard times. Fast forward to my last exam, they sent the bill in my husband's name and he paid no attention to it and now I must pay upfront. Also, my husband's insurance paid for a specialized kit to fit him for hard contact lenses due to an eye condition. They did not work out and since he did not get the contact lenses, he was charged $800.00. To echo what someone else said, the business manager was rude and vague when questioned about this charge. We will not go back there.

I am so grateful for Hemler Family Eye Care. I have 100% confidence in Dr. Hertz, and all the…read morestaff. They are knowledgeable, courteous, and graceful.

I went to Maas Opticians on a whim. I'd just purchased frames online but needed prescription…read morelenses. No one I knew had any recommendations, so I looked for the business located closest to me. Lucky for me, the Maas staff were friendly and professional. The store environment was calming and well-decorated. AND it's family-owned. I strongly recommend Maas Opticians. They treated me well, made me feel good about my glasses choice, and provided sound advice.