Dr allagier is awesome! He's super nice, clear and transparent. The optometrist is ok but give them…read morea try and check them out

HORRIBLE EXPERIENCE with HORRIBLE CUSTOMER SATISFACTION! I purchased glasses there and I can not…read moreuse them. Their measuring skills need adjusting. Office manager argued with me claiming the prescription must not be right, which is not the case because I used the same prescription a month earlier at Peepers and those glasses are prefect. Walkersville Eyecare did not stand behind their work and refused a refund for the lenses that don't work. Save your time and money and go elsewhere for glasses, especially for progressive lenses as they struggle with determining focal points.

I had a wonderful experience at Martinsburg Optical! I needed a delicate repair on my progressive…read moreglasses after a hinge pin pulled out of the frame. Julia took care of me with absolute skill and kindness. With 50 years of experience under her belt and specialized equipment on-site, she had my frames repaired and custom-fitted better than they ever before--master-level service and true old-school customer care. I had determined I would not go back to the chain store that didn't even bother to fit my expensive eyewear just two months ago when I purchased them. When the hinge pulled out, I was dismayed. I'm so glad that I decided that I wanted truly good service and was willing to pay for it. Not only was I astounded by Julia's skill and the level of service, Julia didn't charge me. She told me to pass on the kindness. I cannot recommend Julia and Martinsburg Optical enough.

They do not participate with Medicare, so after my cataract surgery, Medicare would not approve…read morepaying for a new lenses. Without Medicare approval, my supplemental insurance would not cover them either. Of course, I did not know this until after I got the lenses. I am telling friends not to go there.

Center by Dr. Gladsden at 1640 Dual Highway, Hagerstown, MD…read more Dr. Gladsden is a very friendly man who explained most of what the Laser Surgery would entail and what to expect after the surgery. What was left out of the explanation was: 1) How dry my eyes would be and that I would have to use expensive Eye drops for the rest of my life to counteract the dryness, 2) That my vision up close and mid-range (to read my laptop) would now require reading glasses. So, I was basically trading off having to use glasses to see at distance; to having to use glasses for up close reading and mid-range reading. In all the procedure was painless although expensive, I saved for two years for this procedure. If you were to ask me if I would do it again? The answer would be no; due to the lifelong side effects of the poor up close vision and having to use expensive eye drops several times a day. Remember this is one man's experience and other people's experience may differ.

I received a Lasik treatment at another office 6 months ago and I wasn't happy with the results. I…read morecame into New Vision Laser Center Hagerstown to get a second opinion on whether or not to proceed with a touch up 6 months post op and Dr. Gardner was VERY informative. I wish I had used this office for my original procedure as I feel they may have corrected my vision on the first try. If you're looking for Lasik, I recommend you at least come here for a free consultation. I wish I found you sooner. Thanks New Vision.

I visited here to help my friend find new glasses. They have a great selection! I accompanied her…read moreduring the eye exam and I was very impressed by his professionalism. He was very thorough, took his time to get things right, and explained his recommendations in depth. Aside from this, his office was very clean and presentable. I would recommend his office to all of my friends and family!

My kids and I have been going there for over 10 yrs. Dr.Teunis and his entire staff treat us like…read morefamily. Wouldn't go anywhere else.

It's been years since I got my eyes checked. Meanwhile I've beat my glasses up so bad I have to get…read morenew ones - and need to anyways with my driver's license coming due. The last place I went to, years ago, nearer my home in Westminster, featured an aging German couple who started out lacking any sense of customer service, and degenerated into outright hostility when it came down to working with insurance. So, having no clue where to start ... I walked into an "optician" shop not too far from downtown Frederick - and they only did glasses, but said they'd made plenty of referrals and got back plenty of raves for the eye exam by Dr. John. Sure enough, Dr. John not only gave me the exam, he gave full explanation of everything he was doing, including checks for health issues not directly related to vision (did you know they can spot early indications of diabetes, MS, kidney issues, and more from an eye exam??). Dr. John also answered lots of questions and worked through various scenarios on how I'd actually use the glasses (e.g. computer screen, skiing, whatever), to come up with a good solution. Plus it's no fuss - the exam fee includes all my follow up visits while I'm trying out some contacts. Recommended.

Would give them more stars if I could. I went to this establishment near the end of their day with…read morea eye problem and they couldn't have been nicer. Highly recommend. They resolved my problem quickly and their prices are surprisingly reasonable.

Front staff is not friendly and overall experience was bad. Even with appointment, waited a long…read moretime to be seen. When I got back, pushed back to lobby area because patient rooms were dirty. Wish there was other options available to do similar service.

I love the doctors but the wait to see one is intolerable. An appointment at 930 means you get into…read morean room at 10 or so, then am told the doctor will see you soon, and then you sit there for another 45 plus minutes, waiting. No one checks on you. Finally an hour or so past your actual appointment time, the doctor arrives for a 10 minute visit. This was not a one time occurrence. It happens every time and their excuse is they are short staffed, people called off. Another patient in the waiting room with an appointment at 910 was still waiting there at 950. Wonder when she got out of there! The waiting is the same at the Hagerstown office. Even though the doctors are great, I will be looking for another place for my eye care because Maryland Vision Institute cares more about squeezing in as many people in a day as they can, with no regard to the patient's time.

Husband very happy with care. Prescriptions were supposed to be billed to our insurance. We were…read moretold best price. 4 sets of drops was about $80. I checked with our insurance $37.25 not including our secondary insurance. The final straw was he ran out of one and the cost was over $70. Our cost was $25. We were told that they had billed insurance but no proof. Trust but verify.

I have heard good things about Dr. Thadani as a surgeon, but his staff is mediocre at best. I know…read morethat no one is perfect, but the office makes too many mistakes to be in a health environment. Incorrect scheduling is not the worst of their problems. Not only was I incorrectly scheduled on a day reserved for laser surgery (I was having standard surgery), but my lens selection was wrongly noted. Thank goodness we went over the procedure before a surgical mistake was made. Then there is the billing Assistant who works from home but confessed she did not know how to use the 'work' phone purchased for her; especially troublesome since work-at-home requires communication with the outside world. Then I noticed while on the Patient Portal, my husband was not listed as the designee for life/death decisions; instead another patient (including phone number) was listed. When I called him, he was surprised/amazed....never heard of me, let alone knew he would be required to make such decisions on my behalf. As I said before, Dr. Thadani is a competent and personable surgeon, but if you choose this practice for service, make sure they dot all the i's and cross all the t's. Your peace of mind requires extra diligence on your part.

My husband and I were both patients of Dr. Hodges for a number of years. After my cataract surgery…read more(done by Dr Hodges) I had a great deal of vision loss. My husband was diagnosed with glaucoma but Dr. Hodges told him he was out of treatment options so his vision became severely degraded. Dr. Hodges seemed kind and personable but dismissed our concerns and told us there was nothing that could be done. Out of frustration about our continued vision loss, we set up an appointment with another ophthalmologist for a second opinion. She disagreed with Dr Hodges' assessment - she immediately changed eye meds, provided lots of options, and much more hope, for saving our vision. Already we are seeing better, but unfortunately, you can't turn back all the existing damage. We wasted much too much time and we lost way too much of our vision trusting Dr. Hodges.

I see this dr for Chrons disease in relation to the eye. Always friendly and informative/ makes me…read morefeel cared about. I also found out that you can purchase eye glasses in the office. They have very up to date equipment to measure the optic nerve and monitor changes year after year.