I received a Lasik treatment at another office 6 months ago and I wasn't happy with the results. I…read morecame into New Vision Laser Center Hagerstown to get a second opinion on whether or not to proceed with a touch up 6 months post op and Dr. Gardner was VERY informative. I wish I had used this office for my original procedure as I feel they may have corrected my vision on the first try. If you're looking for Lasik, I recommend you at least come here for a free consultation. I wish I found you sooner. Thanks New Vision.

Center by Dr. Gladsden at 1640 Dual Highway, Hagerstown, MD…read more Dr. Gladsden is a very friendly man who explained most of what the Laser Surgery would entail and what to expect after the surgery. What was left out of the explanation was: 1) How dry my eyes would be and that I would have to use expensive Eye drops for the rest of my life to counteract the dryness, 2) That my vision up close and mid-range (to read my laptop) would now require reading glasses. So, I was basically trading off having to use glasses to see at distance; to having to use glasses for up close reading and mid-range reading. In all the procedure was painless although expensive, I saved for two years for this procedure. If you were to ask me if I would do it again? The answer would be no; due to the lifelong side effects of the poor up close vision and having to use expensive eye drops several times a day. Remember this is one man's experience and other people's experience may differ.

I visited here to help my friend find new glasses. They have a great selection! I accompanied her…read moreduring the eye exam and I was very impressed by his professionalism. He was very thorough, took his time to get things right, and explained his recommendations in depth. Aside from this, his office was very clean and presentable. I would recommend his office to all of my friends and family!

My kids and I have been going there for over 10 yrs. Dr.Teunis and his entire staff treat us like…read morefamily. Wouldn't go anywhere else.

I had Cataract surgery. Surgeon was great although I had some issues afterwards and was not able…read moreto see my same surgeon afterwards. Office staff was wonderful to work with.

I would have given them 0 stars but I was forced to give one star. my physician was great. This…read morereview does not include him. I have left multiple messages and never received a call back. I attempted to obtain my out of pocket costs prior to my surgery. I was given 4 different numbers. I received a billi paid half of it with the plan to pay the second half in 2 weeks. I received another bill. my $600 payment was not crusted I checked my bank account. the check was cashed when I called today. I was given an amount more owed more than the bill I was sent. They change the amount owed at a drop of a hat and it is never in your favor. I would not recommend this practice to my worst enemy. They have caused nothing but stress and anger. one of my co workers had the same issue so my case is not isolated.

I'm an artist and am highly in tune with vision changes since I've needed vision correction. My…read morework is finely detailed painting. I returned to Eyecare Professionals after my very first visit here for a distance correction in one lens of my bifocal last week. A correction exam was completed discussing the distance I need for the adjustment. Dr. Rose Woods answered all questions I had concerning different types of lenses and the correction were completed within a week. I'm very happy with their service and will return here for Annual exams. Their waiting salon is comfortable and there is a wide selection of styles, colors and prices.

I have been going to see Dr Wood for years & have received excellent care. Last year & this year…read morehave been so disappointing. Last year I didn't see Dr Wood, its was someone new. She was HORRIBLE. This year, the front desk staff is very unprofessional and I walked out before my appointment began. I will not go back there. I hope Dr Wood fixes the problems within this location.

I had my Lasik eye surgery done by Dr. Gladsden at the New Vision Laser Center in Hagerstown MD…read moreapprox 4 yrs ago. Dr. Gladsden is a very pleasant man and does say upfront there is no guarantee of 20/20 vision and my vision was terrible with pop bottle glasses so I went ahead with the procedure/surgery. First, it was painless, hardly any recovery time. What they do not tell you is you lose your close-up vision and will definitely need glasses to read with, so it's a trade-off. I also have to use drops every day as my eyes are now dryer than they ever were before. The first couple of years out the vision was great but now is starting to fade. Think seriously before having your eye procedure completed. This is a good doctor, however, the hidden things are what one needs to be aware of.

Ive been with Dr Hu and the Cumberland Valley staff several years now...the care has been…read moreexcellent...I wouldn't go anywhere else...they have my full trust.... Dr Hu is a dedicated professional his patients are his number one priority...I have my vision because of him thank you Dr Hu.

The staff is amazing. Dr. Hu, Leslee, Hunter, Hailey and the gentleman at the front desk are…read morealways so cheery, kind, they take their time and get to know you personally. I've never had anyone there that was rude or unpleasant.

Cannot get a simple answer as to what steps we need to do before we can schedule his surgery. On…read morehold 3 times no response. Md. Vision Center was alleged to be the best, not sure that is correct.

Scheduled an appointment to get an eye exam with dilation. Should have asked how much is was going…read moreto cost first but I assumed it would be about what everyone else charges. Boy, was I wrong. $280 later and I'll never go back.

I have nothing but great reviews about Meritus, from beginning to current. I was referred to Dr…read more Jamal for a pretty big surgery on my back (removed an infected cyst). The staff at his office have been wonderful. Post surgery I had to stay at the hospital for 4 days while the pain and vitals were managed as well as the supplies I needed (have to have a vac on my back) arrived and post-surgical care (have to have my dressing changed 3x weekly) was set up. While at the hospital the nurses, CNAs, techs, dietitian, and staff were incredibly great!! They definitely took care of me and treated me with respect, kindness, and professionalism. Hospital visits and stays are never fun and no one likes to be there so how you're treated during a vulnerable and unpleasant time makes a huge difference!! Everyone was very thoughtful, didn't experience any disrespect nor rudeness. Yes, there are different cultures and personalities, but I was very happy with how they took care of me during this painful and uncomfortable time. Thank you all!!

I want to start with the discharge nurse, who took the time to look up my imaging report, explain…read moreit clearly, and calm my fears. She was the bright spot of my visit. Unfortunately, the rest of my experience fell far below the standard of care. I arrived at 7:30 PM with chest pain and severe neck and shoulder pain, and because of my history, I was being evaluated for a possible blood clot in my lungs. I was not discharged until 2:45 AM, and I spent most of those seven-plus hours in extreme pain. The standard for chest pain is an EKG within 10 minutes of arrival. I waited close to two hours. I did not see a PA until about four hours into my visit. Pain medication was ordered around 11:30 PM, but it helped only a little, and my PA did not follow up with me until a nurse had already wheeled me to the discharge area. When I told her I was still in pain, IV medication was ordered, and I finally received effective relief around 2:30 AM, minutes before being sent home. I should have been reassessed during that seven-hour wait so my pain could be properly treated while I was still under your care. I was also given an inaccurate description of my imaging results. I'll keep the details private, but it caused real fear until the discharge nurse corrected it. Patients with chest pain cannot wait hours for basic testing, reassessment, and effective treatment. Triage and provider staffing need urgent attention. Many people in this community cannot drive an hour or more to another hospital, and they deserve timely, accurate care right here.