I've been a patient of Dr Khans for over a decade. She's pleasant, efficient and easy to work with…read more I'd recommend her to anyone.

I have been searching and searching for help with my vision (astigmatism) and getting glasses that…read moregive me back my 20/20 vision. I have ended my search. Dr McGahan has gone above and beyond trying to discover and understand my vision issues! I have never encountered a doctor who is that dedicated, that knowledgeable and that willing to spend the extra time needed to figure out my vision difficulties. I am so very thankful for Dr McGahan

Friendly, helpful staff. Dr. McGahen is very thorough. He detected issues with my vision that…read moreprior Optometrists failed to discover. I would highly recommend Dr. McGahen's office to anyone who is searching for the best care for all your vision service needs.

Well I went there because of an employer recommendation but the thing is I sat there an hour almost…read morehour and a half past my appointment time, while people that walked in after me being taken back before they even took me back. Then while waiting for my orders to come in they called and told me that my lenses had arrived scratched. Makes me very disappointed and upset with this place because I paid out of pocket dor what my insurance didnt cover but it frustrates me that this place they didnt even tell me that they were running behind with video appointments before I traveled about 30 minutes to get there for my appointment cutting it close to my appointment time to fill put the paperwork and to be sat in the hallway whole NOBODY informed me that the type appointment that I had was behind and that there was a wait. Some of the staffing needs to be replaced with people thay have better customer service skills and attitudes. NOT GIVING ANY STARS BECAUSE OF MY EXPERIENCE FOR THE VISIT I HAD

All the staff were professional, knowledgeable and friendly…read more I only have 1 complaint, for the elderly only receiving social security monthly makes it VERY difficult to come up with the total fee, that is "MY EYE DR", policy, before the order can be placed. I wanted to pay, say $100.00 each month, but they didn't want to listen to any kind of a payment plan for the customer. My Eye Dr, Wayne Ave., Chambersburg, Pa

Everything was professional nothing to complain about. They do have kids frames, nice waiting room…read moreand friendly staff.

I got my eye glasses 2+ yrs ago. They are so smuggle and always look dirty. I can't get them clean…read more She suggested it was caused by heat. Like oven , Woodstock, campfire. But these are the very things I've done all my life. My last glasses before I went here were fine and they were the same thing. Progressive lenses, Photo Grey lenses. They never got this way. I always feel unkempt wearing smudgie glasses. I know maybe I should get newer glasses but I'm thinking of going someplace else. After the new yr.

Chambersburg PA location ---…read more Wait in a crowded room for HOURS with sometimes no seats for a Dr. (Warrow) that basically would keep his hand on the doorknob if he could see in your eyes from there! Yes, good surgeon, BUT no bedside manner or listening skills!! Be careful WHO he refers you to as far as cataracts go!!

Dr. Berdia is very thorough and thoughtful in his diagnosis and evaluations. Obviously a very…read moreskilled medical expert.

I have been wearing progressives glasses for 25 years and buying new glasses every 1 to 2 years…read more during those 25 years I have never returned a pair or been unhappy with the product. however, Visionworks was the absolute worst experience I ever had getting glasses. The following summarizes my basic issues. 1. The customer service was the worst i have ever experienced. The agent working with me basically said my Expectations were not reasonable. She refused to work with me. She walked into the back room. Our entire encounter was less than 5 minutes. I will say that one of the original agent's colleagues gave me a card on my way out. She said to call that number to complain. 2. The glasses were not fitted properly and i got received no help from any staff member. 3. I wanted progressive reading glasses. for distance I do not need glasses. I could read better with the $20 reading glasses I got from Amazon. I was told my expectations were above visionworks standards. the only good thing I can say is they made it very easy for me to return both pair of glasses for a full Refund. Please do not waste your time with this establishment. it seems that there is very little quality control or customer service standards.

We ordered new lenses for my husband following cataract surgery almost two months ago; they were…read morepromised in two weeks. Cannot get a real person on the phone to tell us what the holdup is. When I check the status of his order online or by phone (recording) we get "Pending" or "Has been shipped, will be available within three days." Still waiting; don't know what to do. My husband needs the glasses.