PURE GREED! I needed to come in for an emergency exam and was called later and told the billing…read moredepartment required me to pay upfront due to billing issues from years ago when I was experiencing financial hard times. Fast forward to my last exam, they sent the bill in my husband's name and he paid no attention to it and now I must pay upfront. Also, my husband's insurance paid for a specialized kit to fit him for hard contact lenses due to an eye condition. They did not work out and since he did not get the contact lenses, he was charged $800.00. To echo what someone else said, the business manager was rude and vague when questioned about this charge. We will not go back there.

I am so grateful for Hemler Family Eye Care. I have 100% confidence in Dr. Hertz, and all the…read morestaff. They are knowledgeable, courteous, and graceful.

We just recently switched to Carlisle Vision Care, and we couldn't be happier. I was amazed by the…read moretechnology they use, being able to get a retina scan instead of having drops in my eyes. They found a small tear to my retina, which I wouldn't of known about otherwise. Dr.Graden was so nice and friendly. I didn't feel rushed. The staff is awesome too. I am so, so happy with this practice.

I have been wearing glasses for nearly 70 years and this is the only practice I have ever trusted…read moremy ocular health to. Obviously, the staff is completely different than when I started as a three year old, but today the doctors are great, young but well trained and truly caring of your vision. I have been treating for glaucoma for over 10 years and feel confident that there treatment program is spot on. You're not a just a number here. I recommend them unconditionally!

I'd highly recommend this business. I was traveling through the area on my way to visit family and…read morefriends. I came from central Texas, so I was pretty far from home. During our drive here, both of my pairs of glasses broke. The temples on each pair came apart near the joint. I found Hartzell online, and stopped in on Monday to see if they could be fixed. The woman who was working there couldn't not have been more friendly, polite, or helpful. Neither of my frames are currently made or in stock. That didn't stop her. She was able to find a piece in her spare parts that fit one of the frames. She glued the other. The whole process took less than 10 minutes. The kicker was that she didn't charge me. She said there was no charge for glue, or for spare parts. She wished me well, and sent me on my way. Nothing could have been done differently to make this experience any better. It was perfect, and I am very grateful! I'd leave ten stars if I could.

I have gone here for about 7 years. They have had the best service I've seen. They have good prices…read morefor appointments and glasses. The wait time is not bad, but it is worth the wait. They have really cool memorabilia to look at when you wait. The main doctor is really nice and is the best eye specialist I've had.

Everything was professional nothing to complain about. They do have kids frames, nice waiting room…read moreand friendly staff.

I got my eye glasses 2+ yrs ago. They are so smuggle and always look dirty. I can't get them clean…read more She suggested it was caused by heat. Like oven , Woodstock, campfire. But these are the very things I've done all my life. My last glasses before I went here were fine and they were the same thing. Progressive lenses, Photo Grey lenses. They never got this way. I always feel unkempt wearing smudgie glasses. I know maybe I should get newer glasses but I'm thinking of going someplace else. After the new yr.

Have gotten multiple pairs of glasses here over the years bringing in my prescription. They have a…read moresmaller selection than the big box stores but the staff is way more knowledgeable and helpful in my opinion and I've never had any struggle finding a frame I liked. Prices are comparable or less than the big box stores

I have been searching and searching for help with my vision (astigmatism) and getting glasses that…read moregive me back my 20/20 vision. I have ended my search. Dr McGahan has gone above and beyond trying to discover and understand my vision issues! I have never encountered a doctor who is that dedicated, that knowledgeable and that willing to spend the extra time needed to figure out my vision difficulties. I am so very thankful for Dr McGahan

Friendly, helpful staff. Dr. McGahen is very thorough. He detected issues with my vision that…read moreprior Optometrists failed to discover. I would highly recommend Dr. McGahen's office to anyone who is searching for the best care for all your vision service needs.

Incredibly nice staff. They go out of their way to be helpful and thorough. My prescription from…read moreDr. Stoken was absolutely perfect, and their frame selection is comprehensive enough and also priced very fairly. Highly recommend!

Love this practice. Everyone is friendly and helpful. Dr. Parson's is very thorough and explains…read morethings well. Trust them completely with caring for my aging vision.

Stopped in today with a broken pair of sunglasses. They looked at them immediately, repaired them,…read moreand handed them back to me, no charge. That is service that will not be forgotten. When it comes time for an exam and glasses I will be back