1. Carlisle Vision Care

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Carlisle, PA

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Carlisle Vision Care

4.4 (7 reviews)
Open • 9:00 am - 6:00 pm

By appointment only

Updated 1 week ago

Services - Carlisle Vision Care

Eye exams

Eyewear fitting

Retinal imaging

Carlisle Vision Care Photos

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People searched for Optometrists 160 times last month within 15 miles of this business.

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MyEyeDr

MyEyeDr

1.4(10 reviews)
1.7 mi

I have been a patient of Dr. Harris for years, had my appointment at her old office, but had waited…read moreto order glasses. I had expected similar excellent service when I went to My Eye Dr. to select frames. Her old office would check to see if a particular frame was available in other colors. At My Eye Dr. It's what you see is what you get. They do have a nice selection, and with the help of a very skillful assistant, I found a frame I liked. She told me I would notified when the glasses were in. Weeks went by. I finally called and was directed to use their online system to check on the status of my order. Found out my glasses were ready for pickup. When I stopped in, I inquired why I hadn't been notified. The assistant stated that my record didn't state that I should be notified. She handed me a bag with the glasses and suggested I try them on. I had to ask if it would be all right if I sat down at a mirror. She never asked if the glasses were okay or checked for any needed adjustments. I had to interrupt her conversation with someone else to see if I needed to sign anything. I guess I expected a level of customer service that is only available with independent opticians. Now i am faced with the dilemma of either staying with Dr. Harris, whom I like, or looking for another optometrist/optician.

I have had numerous issues with this company regarding billing. They sent me an additional bill 5…read moremonths after my appointment. I had paid in full at that time. At least that was what I was told. The charge on this new bill was for something I didn't receive. I called and told the rep that. She said she would look into it. I then received a bill with the same amount owed but with no Information about what the additional charge was for. I was then contacted by a Debt Collector. I told them that if I received an itemized bill ( which other medical providers always do) I have no problem paying what is fairly owed. Then I received a bill for nearly three times the amount of the original bill! As with the earlier bill, there was no explanation about what the charge was for. Like the previous reviewer I have been with Dr Harris for many years and had excellent care and never an issue with billing and payment. But I don't think I can continue to see her at that location. At this point I have no trust in MyEyeDr and won't use their services. So I most heartily do not recommend this business.

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Allegany Optical

Allegany Optical

1.0(1 review)
1.4 mi

This place is unadulterated trash. I have an NVA eye insurance plan, which isn't accepts at too…read moremany places locally. So on one occasion two years ago I purchased eyes glasses and lenses from them. After a mere three tries they got the prescription right. Each time I advised the box of rocks that work there that the script was wrong the information was met with indignation. (Shout out to the ladies at Walmart who were kind enough to keep checking the lenses for me. Wish that Walmart took my eye plan.) I vowed to never return to this void of customer service and professionalism. Now, regrettably, two years later I stopped in because I was looking for a particular frame that I found on line. My optician has a very limited array of frames. I entered Allegheny at 5:48pm and greeted the two counter holders with a "hello" and received no response. I strode to the women's section and started looking at frames. The counter holders, without leaving their perches, asked me if they could help me. I replied, " I am looking at frames." They proceeded to talk about the plight of their long work days (Mondays for the one to be exact), childcare, soccer games, ect... Then I got the hint that every customer loves to hear, "... you should just bring your phone out here since we close on two minutes." When I got home I was almost too embarrassed to tell my husband of the experience because ultimately he gave me the, "I thought we were not going to shop there again" speech. This was certainly the case, however, I truly do try to shop local. I even have my online orders delivered to local stores when possible with the hopes that it helps provide some level of value to the community's brick and mortar stores for even this companies that are larger (e.g. Target), which provide local jobs. That said, if this joint closes shop it would be a community service. I wish I could give this establishment a negative two stars 1) for horrid customer service and 2) for failing repeatedly to get a single lenses polycarbonate prescription right.

Carlisle Vision Care - optometrists - Updated October 2026

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