My wife and I have been coming to Dr Gore for many years, and have consistent annual exams. He is…read moreextremely attentive and has picked up on a couple of issues between us that required referral to a retna specialist. By catching early and following through I am sure he has preserved our vision as best as could be hoped for. He is incredibly trustworthy and makes great recommendations for lens types as well. I never would not have understood how my progressive lenses would work out without his careful guidance. This is not a "discount" location by any means, but you certainly get what you pay for, and for our vision that is priceless.

Rude and incompetent staff!! I set up an appointment 6 WEEKS…read more in advance and was assured that they took my insurance. The day before the appointment they called and were snippy because I did not fill out the paperwork and was told btw that they did not take my insurance. I don't care how good a doctor is, unless there is an organ transplant involved, if the staff is nasty, I don't have room in my life for them. It is only an eye exam-- I pay less for a hair appointment or cute shoes. I would have gladly paid out of pocket but didn't want to deal with the crusty wench up front.

My annual exam was scheduled promptly and within 4 minutes of the appointment time I was with the…read moreeye doctor. The exam was very thorough and I am very pleased with the office staff, technicians, and the doctor. I wear progressive lenses and like how I can read Google Maps in the car and also see the road clearly. Barbara P.

Went to pick up new glasses and when putting them on I could tell something was off and could not…read moresee correctly. I was told wear the old glasses and put the new ones on in the morning. Here we are just over a month later and i cannot wear the new glasses for anything. When i try i get terrible headaches and cannot even use for my computer work. After almost 30 years with Sterling Optical the last 5 have been pretty rough on getting glasses i can see out of. I guess it is really time to find somewhere else.

It's been years since I got my eyes checked. Meanwhile I've beat my glasses up so bad I have to get…read morenew ones - and need to anyways with my driver's license coming due. The last place I went to, years ago, nearer my home in Westminster, featured an aging German couple who started out lacking any sense of customer service, and degenerated into outright hostility when it came down to working with insurance. So, having no clue where to start ... I walked into an "optician" shop not too far from downtown Frederick - and they only did glasses, but said they'd made plenty of referrals and got back plenty of raves for the eye exam by Dr. John. Sure enough, Dr. John not only gave me the exam, he gave full explanation of everything he was doing, including checks for health issues not directly related to vision (did you know they can spot early indications of diabetes, MS, kidney issues, and more from an eye exam??). Dr. John also answered lots of questions and worked through various scenarios on how I'd actually use the glasses (e.g. computer screen, skiing, whatever), to come up with a good solution. Plus it's no fuss - the exam fee includes all my follow up visits while I'm trying out some contacts. Recommended.

Would give them more stars if I could. I went to this establishment near the end of their day with…read morea eye problem and they couldn't have been nicer. Highly recommend. They resolved my problem quickly and their prices are surprisingly reasonable.

Had just shared with family/friends about what a pleasant, confident experience my appointment here…read morewas . . . . From initial call to ofc staff, to Dr Gill's comprehensive exam, & staff check-out, I felt everyone was most professional & accommodating. Thank You !

Staff is friendly informative and accommodating. COVID measures in place allowing customers to…read morepickup items such as contact lenses and glasses inside the vestibule rather than from the staff. Enjoy seeing Dr Gill every year. Her professionalism and manner are unparalleled.

Went here on a recommendation and now I'm doing the recommending! They go the extra mile, they…read morecare about quality, and their customer service is above and beyond. A trustworthy business.

I've been with Lyn at Eyeballs for over 15+ years and I would not go anywhere else. Lyn is the…read morebest optIcian I've used and she gives her customers all her attention. She sets her appts up so she has ample time to help you pick your frames, makes sure they are the best fitted for what you need and listens to your concerns. It is always a pleasure to work with her. When I left today she gave me my new glasses, which were perfect, and had me pick a free cute case from her large selection. I've learned soooo much from her over the years. If you want knowledgeable and personalized attention, Eyeballs is for you!

Everyone at All Eyes on Rockville is so kind. Because it is a small boutique location, they give…read moreyou individualized attention that makes it feel more than just an eye doctor. For example, they offer you tea and coffee while you wait. This time I hardly waited at all and they were quick yet thorough with all the tests.

Because of a recommendation from a coworker, I called All Eyes on Rockville multiple times (1/2 at…read more10:44 AM, 10:46 AM, and 1:01 PM, 1/3 at 2:17 PM, 1/4 at 3:33 PM, left two voicemail messages, and emailed them once through their web portal) to get an appointment. No response from them, unfortunately. It shouldn't be this hard to get an eye doctor's appointment. I called another place, the phone was picked up within one ring, and an appointment scheduled in a 2-minute phone call.

Dr. Mohanan has been my optometrist for years now, and she is always fantastic. Antonio is great as…read morewell. He goes above and beyond to ensure your glasses and sunglasses fit perfectly and you can see clearly.

The service for purchasing glasses was unsatisfactory. I could not use the glasses once I received…read morethem. They would not refund that total amount that I paid when I went back to return them. They were expensive, I expected better as they had good reviews. Very unfortunate as I did receive great care from Dr. Mohanan. If you happen to go here, don't purchase the glasses from them, go elsewhere.

I would much rather support a small business rather than a big chain because good small businesses…read morethrive on exellent customer service, personal attention and quality of merchandise and care. Thurmont Eye Care lives up to all of these expectations. Dr. Carren is very thorough with her exams and took the time to answer all questions. She explained the mechanics of the testing procedures and shared the results. The staff at Thurmont Eye Care did not dissappoint either. They were friendly, professional, and knowledgeable. They did not rush my decision of choosing frames and offered insightful advice that I would never thing about. (I appreciate the personalized time because glasses are a full time accessory on your face! If you don't like them, you can't hide or adjust like you can with a wrong haircut or makeup.) I loved the service and loved this place and started recomending it immediately (as in as soon as I got home and talked to my family about my appointment.... how often is that the first thing you talk about when you walk in the door?)

I used to live in Frederick and followed Dr. Carren from there to her own practice in Thurmont. I…read morenow live over an hour and a half away in Chantilly, VA and I still travel to Thurmont for Dr. Carren! She is wonderful and explains everything in a manner in which you can understand. I ran out of contacts and had forgotten my glasses back home on a trip to Savannah, and she personally looked up my prescription and forwarded it to a SAM's club there so I could get contacts immediately so I could drive back home! The staff there is just as great! Thank you all!

Outstanding technician. Immensely knowledgeable provider. Delightful staff…read more Some optometrists are excellent technicians and refine your prescription to perfection. Some have great knowledge bases and answer questions on eye care with in depth, accurate, and actionable advice. Dr. Glasser is both, and arguably the best at both "sides of the coin" of any optometrist I've visited in my life. Importantly, Dr. Glasser and his entire staff are efficient and pleasant. They honestly try to make your visit as pleasant as possible. In an age where healthcare tends to be actively hostile to the notion of customer service, it is refreshing.

I have no issues with the quality of the examination or my in-person interactions with Dr. Glasser…read more(several appointments over many years). My issue is the way I was treated on my last visit by his assistant after it became apparent to her that I would not be buying frames or lenses from the practice. Her attitude immediately changed when I asked for a prescription. She stood up, went to ring up my copayment, and when she returned with the prescription she remained standing and was abrupt with me when I asked her to explain the change in my prescription, which was in a format I was not familiar with based on what I received in prior visits. I'm an educated person who wants to know how things work and what numbers actually mean, not merely to be told that "any qualified optician will understand" the prescription. I was made to feel stupid and like I was an imposition so I left and fed the prescription into ChatGPT which politely explained it to me, including how a progressive prescription can be translated into single vision distance and reading prescriptions, and what the numbers mean. AI was more polite and patient with me than the assistant. Despite having no issues with the doctor himself, I will not be returning to this practice in the future. The barriers between patients and medical information are evaporating due to AI. Doctors would be well advised to ensure that they and their staffs at least match the courtesy of ChatGPT. Update: In response to Dr. Glasser's comment, all I can say is that it would have taken his assistant less than a minute to sit down and politely explain to me the meaning of the numbers. Regardless of whether I'm dealing with an optometrist or a cardiologist, I take it upon myself to gain a thorough understanding of my heath, which is what ChatGPT provided and the assistant did not. If the doctor doesn't want to take constructive feedback on such a simple point, then I suppose that my decision to go elsewhere is the right one.

A fantastic little one stop optical shop right here in downtown Brunswick! When my son destroyed my…read morelast pair of glasses, they had no problem scheduling an emergency walk in appointment for me. Everyone in the office was very friendly and professional. I was able to get an updated prescription and some new lenses ordered all within an hour or so. They even repaired the part of the frame on my old glassses that my son broke for free! I will definitely be bringing the rest of my family to this office for all future optical needs!

I walked in on a Saturday without an appointment and was lucky enough to immediately be seen…read morebetween two scheduled appointments. Dr. Ormes was very thorough in her examination and I feel I was very well served and also well advised on my selection of contacts as well as new glasses. Best of all she advised me on selection of multifocal contacts and I am so happy to now be able to read and work on a computer without having to fumble or reading glasses!