Had just shared with family/friends about what a pleasant, confident experience my appointment here…read morewas . . . . From initial call to ofc staff, to Dr Gill's comprehensive exam, & staff check-out, I felt everyone was most professional & accommodating. Thank You !

Staff is friendly informative and accommodating. COVID measures in place allowing customers to…read morepickup items such as contact lenses and glasses inside the vestibule rather than from the staff. Enjoy seeing Dr Gill every year. Her professionalism and manner are unparalleled.

It's been years since I got my eyes checked. Meanwhile I've beat my glasses up so bad I have to get…read morenew ones - and need to anyways with my driver's license coming due. The last place I went to, years ago, nearer my home in Westminster, featured an aging German couple who started out lacking any sense of customer service, and degenerated into outright hostility when it came down to working with insurance. So, having no clue where to start ... I walked into an "optician" shop not too far from downtown Frederick - and they only did glasses, but said they'd made plenty of referrals and got back plenty of raves for the eye exam by Dr. John. Sure enough, Dr. John not only gave me the exam, he gave full explanation of everything he was doing, including checks for health issues not directly related to vision (did you know they can spot early indications of diabetes, MS, kidney issues, and more from an eye exam??). Dr. John also answered lots of questions and worked through various scenarios on how I'd actually use the glasses (e.g. computer screen, skiing, whatever), to come up with a good solution. Plus it's no fuss - the exam fee includes all my follow up visits while I'm trying out some contacts. Recommended.

Would give them more stars if I could. I went to this establishment near the end of their day with…read morea eye problem and they couldn't have been nicer. Highly recommend. They resolved my problem quickly and their prices are surprisingly reasonable.

My annual exam was scheduled promptly and within 4 minutes of the appointment time I was with the…read moreeye doctor. The exam was very thorough and I am very pleased with the office staff, technicians, and the doctor. I wear progressive lenses and like how I can read Google Maps in the car and also see the road clearly. Barbara P.

Went to pick up new glasses and when putting them on I could tell something was off and could not…read moresee correctly. I was told wear the old glasses and put the new ones on in the morning. Here we are just over a month later and i cannot wear the new glasses for anything. When i try i get terrible headaches and cannot even use for my computer work. After almost 30 years with Sterling Optical the last 5 have been pretty rough on getting glasses i can see out of. I guess it is really time to find somewhere else.

My appointment was scheduled for 12 pm. I checked in online and arrived about 15 minutes early, but…read morethe online check in didn't seem to matter since I still had paperwork to fill out once I got there. That said, the space itself is big, well laid out, and clearly well staffed. Everything felt organized once I was checked in. They also have a really good variety and selection of eyewear, with plenty of options at different price points and styles. Overall, some inefficiencies with the check in process, but the facility and selection were solid.

Horrible experience, highly overpriced, misquoted pricing, failed promises, charged insurance for…read more"professional service" that left me with a prescription i cant use and now i cant go elsewhere to use my benefits for another year. Manager said i wouldnt be charged but still charged. Went into store and they told me to call Patient Relations, Patient Relations again misquoted items and told me to call the local store. Extremely frustrating. Highly suggest using a different provider.

I want to say how wonderful Dr. Padmini Nathan's office truly is! I love it because, it reminds me…read moreof my former Optometrist's office, Dr. Howard McFarland where I was a patient for at least 13 years (McFarland Optometry in Greensboro, NC). This office is nice and quiet and truly a "hidden gem." I recently to went Dr. Padmini Nathan's office because, I scratched my cornea and I was unable to get an appointment for an emergency examination anywhere else. Of the three offices that I contacted this one was the only one that offered me an opening to come in. Although, I had to wait until the following day it was worth it. In the interim I went to the ER, and followed up with their office the next day. My appointment was scheduled with Dr. Sydney Cooper, and I want to say, "she's amazing!" She made me feel at ease and she took my situation very seriously. She was very thorough in her examination, and with that said, she is going to follow up with my Primary Care Physician to ensure that I have lab work completed to rule out any underlying health issues that may be affecting my eye. I was so impressed because, this is the kind of continuity of care and communication amongst a patient's team of health professionals that is so needed and important. I was so thankful and grateful that they were able to schedule me for an appointment, and I knew that I was in good hands. I was happy that she was willing to take those extra steps to ensure my overall health. The entire staff and team were friendly and helpful from my initial call to the moment I arrived, and throughout my visit! I want to personally thank Dr. Cooper, Dawn, and Heidi and the entire team for making my visit so pleasant! You've just gained a new patient! Peace & Blessings!

As a healthcare provider, I would like to let the readers of this review to know that this is about…read moreas good as it gets for eye doctors/practices. Top notch: very efficient staff, friendly, helpful, and the facility was invising and spotless, easy parking. The technician who performed the pre-exam testing was great! The technician who fitted me and helped me select my glasses was patient and very informed! good selection of frames, too. Dr Nathan was VERY comprehensive in her exam and unrushed. Very glad I switched to this practice.

The staff were very helpful and friendly and I took my glasses to have them tightened. I was…read moremissing a part that goes on your nose not thinking about it. They come back with my glasses cleaned, tightened, 2 new nose pieces on. I highly recommend going here. Amazing service

Listening to patients, getting prescription for trials after an exam, not insisting on getting…read morecontacts insurance will not cover. Dr. Blake is great but the Dr. Pattaris is where it all went downhill. I have been a patient there for over four years with no issues. I lost it when she refused to answer me asking " how did my prescription change to both eyes being the same to now both eyes being different and less powers in the contacts even though we are trying different contacts the prescription should still be the same correct? When she started getting flustered and saying that she's never had a patient like me and I lost my cool and told her to go F herself. I've never been treated so rude by a Doctor Who has a one lane highway and doesn't listen to their patients and then goes upfront and still argues with me ...asking me to take the trial contacts out of my eyes after I threw away my other ones! So basically she wanted me to drive home without vision to prove a point. Then she goes upfront after I say that I don't like her and she's got a bad attitude. She's still standing there arguing with me and mocking me and then she asked her staff if she's a bad person and of course her staff's gonna say no because they work there. She's an ass. I don't know why she left West Virginia and her business closed down there, whether it be that she decided to move here or something else, but her reviews are not great there either. I feel bad for the rest of the staff because I really like David who really assisted me and Dr. Blake. The rest of them can kick rocks for the way they responded upfront. Such unprofessionalism from a doctor.

I have always had the best experience here! Short wait time, friendly reception services, clean…read moreenvironment, amazing friendliness. Their glasses selection is better than anyplace I've seen before. All of the doctors are wonderful-- courteous, ask questions, make sure you're comfortable, and provide professional service. Dr. Lisa Smith is so kind and I always feel refreshed after seeing her. She offers medical insight, solutions, and is always dedicated to helping me see things clearly. I will recommend everyone to come here! 5/5 all around.

Dr allagier is awesome! He's super nice, clear and transparent. The optometrist is ok but give them…read morea try and check them out

We just moved to town and needed a new eye doctor. When we called to schedule appointments, they…read moreaccepted our insurance and had spots available that weren't too far out. The doctor was great and they had a wide selection to choose from. Overall we were happy with the experience.

Had cataract surgery in both eyes -- went from 20/200 to 20/20 and 20/25!…read moreDr. Woods and the Busack Eye Center team were professional, kind, and amazing throughout. Seamless care, expert results -- highly recommend!

worst experience ever. Got cataract surgery and he screwed something up. He said he could fix it…read morewith a laser. They made me an appointment and I was running late so I called to change appointment and they said come in at 4:00. I did and sat there til 5:20 before seeing the Dr. they couldn't believe that I was very upset about sitting there for over an hour. they acted like they were doing me a favor by changing my appointment. A lady with a man bun and big glasses comes in and try's to tell me I was lucky to get the appointment. The Dr then tells me I should go somewhere else because he's uncomfortable with how angry I am. What a joke this place is.