I visited here to help my friend find new glasses. They have a great selection! I accompanied her…read moreduring the eye exam and I was very impressed by his professionalism. He was very thorough, took his time to get things right, and explained his recommendations in depth. Aside from this, his office was very clean and presentable. I would recommend his office to all of my friends and family!

My kids and I have been going there for over 10 yrs. Dr.Teunis and his entire staff treat us like…read morefamily. Wouldn't go anywhere else.

We have been going to the Walmart Vision Center for many years. They have well trained…read moreooptometrists, and reasonable prices. They are very conveniently located inside Walmart, and I can do my shopping at Walmart when I'm finished with them. I have never had to wait for services. The staff is friendly and knowledgeable. What more can I want?

I'm an artist and am highly in tune with vision changes since I've needed vision correction. My…read morework is finely detailed painting. I returned to Eyecare Professionals after my very first visit here for a distance correction in one lens of my bifocal last week. A correction exam was completed discussing the distance I need for the adjustment. Dr. Rose Woods answered all questions I had concerning different types of lenses and the correction were completed within a week. I'm very happy with their service and will return here for Annual exams. Their waiting salon is comfortable and there is a wide selection of styles, colors and prices.

I have been going to see Dr Wood for years & have received excellent care. Last year & this year…read morehave been so disappointing. Last year I didn't see Dr Wood, its was someone new. She was HORRIBLE. This year, the front desk staff is very unprofessional and I walked out before my appointment began. I will not go back there. I hope Dr Wood fixes the problems within this location.

I was there on August 3rd , 2026 at about 7:15 am and the receptionist was simply "awesome"…read more I had a significant insurance issue requiring a of work . There was only one female receptionist at the time and she was very professional, courteous and efficient. She resolved my issue and even though I could not obtain service at that location, I felt very satisfied and her whole approach was exemplary.

Terrible practice. Worse eye clinic I ever went too. I still can't my records, been trying for a…read moreyear, finally gave up.

I've been in to see Dr. Chado a few times with no complaints!read more

Dr. Ebraheem is outstanding and I highly recommend the practice at the Valley Mall in Hagerstown…read more The staff is friendly and efficient. I've been a patient there for many years and have never been disappointed. I'm looking forward to seeing at 20/20 again!

We are in town for a funeral and this morning I found my nose pad was broken. Sheryl (sp) was…read morewilling and quick to help. We were not local customers, but they were very helpful and understanding.

Cannot get a simple answer as to what steps we need to do before we can schedule his surgery. On…read morehold 3 times no response. Md. Vision Center was alleged to be the best, not sure that is correct.

Scheduled an appointment to get an eye exam with dilation. Should have asked how much is was going…read moreto cost first but I assumed it would be about what everyone else charges. Boy, was I wrong. $280 later and I'll never go back.

I went into the Hagerstown America's Best this past week and was helped by Shelby. I have gotten…read moreall of my glasses at America's Best since I've first needed them (7 years now). I have gotten my prescription there before but this year I had gotten an exam elsewhere so I just needed frames. I have three different issues with my eyes and am not a good candidate for surgery or contacts so glasses are my CONSTANT companion, from first thing in the morning until my head hits the pillow at night. I get one new pair a year and it's a big investment for me. I'm aware it really affects my look and function EVERY single day. I hate picking out frames but I happened to go when they were not busy and Shelby was able to help me one-on-on. She helped me find the perfect frames. She was enthusiastic and made the experience fun. She knew how important it was for me to look nice and feel confident and she seemed to really care. I CAN'T WAIT to get my new glasses now! I would like to add, as a long-time America's Best customer, that I do understand that the glasses are expensive. I get the "platinum" level of progressives, with every available filter, and even with the insurance from work and the discounts it is almost $300 for me. But as I said, I feel like they ARE platinum level. I see *perfectly* with them on. I don't have a "fuzzy" area between the zones. I have the polarizing filter and don't have headlight glare issues when driving at night. I have the filter that helps your eyes not get tired when staring at a screen and that has helped during my looong days at work (I had an ocular migraine once from staring too much at a screen.) So or me, it's a worthy investment. I get the $25 warranty and one year I got a terrible scratch on a lens about 11 months after getting the glasses and they did give me a new pair. I just can't cut corners with my glasses.

There are only 2 good things about America's Worst. 1 the online appointment scheduler. I love how…read moreI don't have to call someone to set up an appointment and see what times are convenient for me. 2 the Dr's there are pretty good and do a good job at getting your prescription, even with the fully digital exam. That said, the first issue began at the door. The receptionist has a nasty disposition, you can tell she doesn't want to be there but has to because SSI doesn't cover the bills. She just looks at you with distain and talks down on you like how dare you come in here. 1st visit she asks some basic questions then sends you into the back. Ok, fine. Go into the back and wait for my exam with a large louder than a Harley portable A/C unit in the middle of the waiting room. Eventually I was met by an assistant who was very friendly. She explained the exam would be remote and she's going to be setting up the tests. All went well and she took me to the Dr., who finished the exam with the lens machine. After the exam I went back out to look at glasses only to find out their 2 glasses and exam bait and switch scam is a big lie and nobody with a prescription can get that deal, fabulous!! I went ahead and continued searching for frames well because I seriously need new glasses. All the frames were jumbled up, nothing was in the correct section and finding men's glasses was a chore. I get people try on glasses and just sit them back wherever the see an open spot, makes it really difficult for an employee to keep things organized. But they don't even try. I finally find a pair and go to a rep table to get my order finalized. The rep had the disposition of a wet mop and just like the receptionist you could tell she was just there because she had to be. She started running off options and I quit choosing when my glasses got up to $600. The Dr told me I should get UV protection because I apparently have developed cataracts, when I got the price of the UV protection I bypassed it. I'm not paying $1000 for a 1 year prescription. I'm getting progressives this round and unlike other eye Dr's I've been too, she didn't measure anything, just looked at me and put a marker dot on my lenses. I checked out, was told 2 weeks for the glasses. The glasses came in a few days early... wonderful!! I go back in and there sat the same receptionist, with the same why are you bothering me attitude. I told her I'm here to pick up my glasses. She told me to have a seat, dug through the drawer and gave me my glasses, then just stood there staring at me without saying a word. I tried them on, couldn't see far away. I looked around and found reading cards and grabbed it myself and checked out the reading part, reading was great, but that's only part of the lens. I told her twice I couldn't see and she just still stood there staring at me like what did I want her to do about it. Finally she said I'd have to see someone else and she'll get them. I sat there for another hour waiting and listening to her tell other patients that they'll get the 3 for special and she didn't need their insurance before sending them back. Ok, so an hour passed and I was called over to the table directly behind me. The rep looked over my order and told me the first rep set my glasses up for someone who sits at a computer all day... um ok? That would be fine with me however the part of the lens I see distance through was only a 3 mm span. Who in the world would order glasses like that!!? He/she ordered new lenses and said it'll be another 2 weeks and had me take my glasses with me. Now we sit and wait. I pray these lenses have no flaws, if they're still not right I'm demanding my money back and I'll go somewhere else. For $600 I would expect to be treated like a person and at least have a nice case to put my glasses in, not a ¢50 sleeve made out of an old towel. Last time I was here, they even gave me a cleaning kit and cloth lens wipes. Not this time, nothin was given but attitude and bad lenses. This will be my last adventure with America's Worst. Oh yeah, almost forgot... they didn't even give me my full insurance benefits. Knocked off $50 of everything. Now my insurance has been used and I won't be able to use it again for another year. Perfect. Next time I'll be going to Walmart, they're more professional, act like they care and don't rip you off.

Friendly and efficient front office staff. Dr. Sauble provided excellent eye care, exam, and…read morerecommendations for my eyes five years after my LASIK. His communication was excellent, providing facts and information in a friendly, easy to understand way. Thanks so much!

The best eye appointment I've ever had. Staff were courteous, friendly, knowledgeable. Dr was…read moreawesome. Highly recommend.

This optometrist is located on the outside of the Valley Mall. Easy to find…read more They accept all kinds of insurance and have several options for frames. The time frame for getting your glasses back is usually really fast. The only thing that keeps for giving this place 5 stars is the front desk staff. They are not always the most friendly. They can actually be pretty rude at times both in person and on the phone. Which is sad because they could do more business if they were more friendly.

Great staff and very helpful. The Doctor was very caring and made sure I was comfortable and…read moreanswered all my questions.