Honestly not sure when the last time the whole air ducts were cleaned out. There was a strange…read moresmell coming from the air vents while the heat and A/C was running so needed to get them cleaned out. The price for the service is amazing honestly you get more for your money. We had a deep clean and sanitize. When I came home after the service was completed it smelled like a brand new home. I am so glad I reached out to The Duct Cleaners because I don't know if they could have done a better job than they did. The air is now so crisp and clean. I am very happy and overly satisfied with the service provided.

Very easy to work with, no hidden costs. Team showed up on time, was able to complete my one level…read morehome in about two hours. We had never had our ducts cleaned and are very glad we did it. Air quality is much better and nice to know it's done. Workers were polite and efficient, refreshing.

this is the second time I have used it! Aiden and his colleague came in and did the work…read moreefficiently with great quality. He took pictures of before and after the work to show me his work. Appreciated! Thanks!

We had them come out to just clean our dryer vent. They were here for 15 minutes total, never went…read moreinside to actually push the lint out of the vent. They only did the outside and when I asked him about going inside he said that is appliance issue. My husband ended up purchasing brushes on Amazon and cleaned the vent out from inside, which in turn made him have to clean it out from the outside again. Not to mention all the lint that it pushed through on the roof again. Very frustrating. I actually took a picture and emailed it to them with all the lint that was taken out but never got a response.

Max is awesome. Very communicative and walked through each step in detail. Highly recommendread more

I selected this company based on his outstanding Yelp ratings and he showed up on time and did an…read moreexcellent job. I rely on Yelp for most of my vendors and this company is first class. I had them clean my ducts and the dryer vent. I love it when a vendor is just exceptional. I had to wait a few weeks because they are in high demand but it was worth it 100%

I booked AirGanic's services for duct cleaning, furnace cleaning, AC cleaning, and dryer vent…read morecleaning. They came on 3/6 in the provided time window, and did a good job of cleaning from what I can tell. On their website, they mention they provide a before and after report of the duct cleaning, though the only report I've received so far is the indoor air quality one. It would be nice to see the before and after, but that's not my biggest concern with their service. Unfortunately after they completed the service and left, I noticed floor new vibrations on the floor that is right below the furnace (which weren't there before the service). At the time since this was still during the day, I figured it might be from some construction work outside and ignored it. The vibrations continued into the night at which point I was getting concerned. I call them on Monday 3/9 and the earliest they can send someone to check it out is Friday 3/16 -- not ideal, but appreciated nonetheless. It's the same tech who did notice the vibrations on the furnace with the blower compartment open and fan running. Unfortunately he doesn't have an idea on what could be causing the vibrations from a cleaning. I suspect the vibrations to be from the blower going out of balance (perhaps from something settling on the blower during the duct cleaning). He goes to call his boss and returns saying the boss isn't also sure of what could be causing the vibrations, that the blower could be cleaned but AirGanic doesn't do it and that the boss would reach out to me with details of a company that cleans furnace blower. It's been three full business days and I've yet to recieve a call from the boss. I removed, cleaned, and put back the furance blower myself in the mean time which did resolve the vibrations -- it looked like there was stuck on paper on the blower fins. No idea where that came from. I'm not particularly happy with how my situation was handled -- if I am told someone will reach out to me, I expect to be reached out in a reasonable time. If I'm hiring a professional for a service and something unexpected happens, I expect help from the professional -- that's why you hire a professional. I was left without help and had to guess and fix the problem myself. Everyone makes mistakes, that's not what I have a problem with, I'm only interested in how well the mistake is remedied. I imagine this was something that doesn't happen frequently. In all probability, you'll hire AirGanic for cleaning, everything will go great -- I certainly don't contest that the cleaning itself was poor or unsatisfactory -- but if something unexpected happens, you might not get the help you are expecting.

I'm always reluctant to write negative reviews and for the most part have not. Unfortunately, I've…read morehad to today. We called AirGanics this morning because of no heat coming from our furnace, which we had installed when we moved in our house June 2021. We tried most of the morning, both email and phone to contact them. We couldn't wait any longer and reached out to another company to fix our furnace. We did a call back but was told they do not service "non AirGanics" installed equipment. I explained we did have AirGanics install our our whole unit when we moved in, but was told they had no record of us installing, just a consultation. So I forwarded the invoice we had paid to have the unit installed. I received an email back simply stating, "Checking our records now for that invoice. I did find that. Thank you So now I don't even know if the warranty on our less than 5 year old furnace will be serviced in the future, or will we need to go to another company. Just passing along our experience.

I had Firelight come out for an unusual reason: to determine if the masonry monstrosity in the…read morecenter of my home was an original thermal mass heating system, and IF SO, to check the chimney to determine if it is safe to use the firebox in the basement. I found the company to be very professional, all the way from first contact, several calls to schedule, and through to to arrival. The tech was on time and followed instructions to call 5-minutes out so I could corral my protective German Shepherd. The tech was impressively knowledgeable about ancient heating systems, and did a thorough inspection of the masonry and mortar on all three floors and gave me wise advice, which I very much appreciated. I was surprised the tech knew about thermal mass heating that was common in the 1800's to about the mid 1920's. I think he enjoyed getting an unusual service call. Nothing was broken, I just needed confirmation of my suspicion, a chimney/mortar inspection, and advice on safety. I had them do a full inspection on this...monstrosity. Note there is NO FIREPLACE--there has never been one, but there IS a firebox and clean out in the BASEMENT! SEE PHOTOS and descriptions for details. Turns out--this thing IS an original heating system from 1920. Thermal Mass. It was used by building a small hot fire in the basement firebox, load some coal, and let it go. The heat is captured in the brick and held like a battery, released over time. The main floor section is a SOLID MASS OF BRICK. There was never a fireplace there. When the fire burns down, the warm bricks give off heat on the main floor for 8-10 more hours. Thermal Mass Heating. --Rightly, I was advised it's not a good idea to use it, but in case of an emergency... I could. It will still work as intended and the chimney is safe for occasional emergency use. --Later, in the 1940's, someone tied into the flue on the main floor for a wood stove, then in the 1960's that was closed off when natural gas was installed, along with cast iron baseboards--heated by a gas boiler. Hydronic heat via cast iron baseboards is the Best Heat Ever. No blowing air. Just Warm, Penetrating Deep Warmth. Hydronic Radiant Heat heats OBJECTS, not air. THANK YOU FUSE!!!

My family had used firelight for two seasons now. We are extremely satisfied with their service and…read moreprofessionalism. They are great with pellet stoves and fixed a stove we thought was ready for the junk yard. I highly recommend them.

CM Heating did an excellent job from the first person who came put and talked us through our new…read moreHVAC systems options to the installers and most recently, Tobin, who came out and inspected a potential problem I reported and provided a ton of great information so we can optimize efficiency and longevity of our systems. Everyone has been really great to work with. May 2024 - I finally scheduled our annual maintenance. They sent James out. He was fantastic. A wealth of knowledge, polite and professional. I signed up for the annual maintenance plan to save money. He made good recommendations based on my needs and concerns of my allergies. Much appreciated! 2026 update - our heat pump stopped working and needed replacement parts. I paid for them to send a tech to diagnose it and they followed through with the work which is under the 10-year warranty. Tech, Hagen was very nice and professional and made sure to answer all of my questions. Kudos to the office staff, Brittny, Erin and everyone who took my calls while I was eagerly waiting for parts & repair. They treated me very kindly and proactively communicated each step of the way. I hope that this fix lasts a long time, or at least until we upgrade to a newer, more environmentally friendly unit.

Their tagline is "there is no beating CM heating" but it should be "no beating like the one CM…read moreHeating gives your wallet." $600 for a regular maintenance and replace parts under warranty for a unit they originally installed incorrectly. They are actually very friendly and customer service oriented when you call them, but not surprisingly their business model is built on grossly high margins and milking as much labor revenue as they can. They installed our air conditioning a few years back and connected the wires wrong. It seemed to work fine but would shut off on days when the temperature got too high. On my first "complimentary" service call, the technician noticed the install was wrong and fixed the wiring. It worked fine. Fast forward a few years to my first paid service call. They set an appointment and then cancelled the evening before and had me reschedule. First world problems but it is hard to arrange your schedule to be around for the service window - so I complained about the inconvenience. On the day of the actual service, two parts were found to be "out of spec" and while the parts were under warranty, they still charged 30 minutes of labor to install them. It rubbed me the wrong way because the call itself is already expensive ($379). That price includes a filter replacement, a cheap one-month filter that doesn't even properly fit the unit. I asked if I could skip the filter and have the price reduced. Of course the answer was no. So they are getting great high-margin revenue from the call, but they couldn't resist tacking on another $160 to replace "out of spec" parts that probably weren't needed. Everything was working. The technician was nice. He even called management to ask if he could waive the service charge. See his notes in the picture I shared. Management valued $160 over any future business. Compare that to The Garage Door Works, who similarly missed an appointment with me and proactively offered a discount on a new door installation as an apology. Or Les Schwab Tire Centers, who fixed a flat tire for free on a tire they didn't even sell me. Just a courtesy. At the end of the day it wasn't the dollar amount, but the fact that they would rather squeeze another 30 minutes of labor out of me than extend a courtesy after two sub-optimal experiences to earn my continued business. It says a lot about what kind of company this is. I left a message for the manager, voiced my frustration, and gave them the option to call me back if they felt they could help. No call. So I wanted to share this with you. It's not unusual for these companies to have bloated rates/fees/prices, but many have the decency to earn your business by going above and beyond, especially because they know how much margin they are already getting on things like service calls. CM behaves differently. My advice is to check out Greenwood Heating and Home Services or Aurora Plumbing instead. I haven't tried Greenwood yet but I personally had a great experience with Aurora Plumbing, and when you shop in their store they have experts who actually want to help you solve a problem. Do business with people that demonstrate customer service through their actions and not their marketing and customer service call scripts. Let me know who you think I should use going forward.

We scheduled Pure Clean to clean our carpet. The Business was featured in the Best Pick Reports in…read moreSnohomish County. I am so glad we called them and scheduled them. Forrest came to our house On Time and was Superb. He did a walk through with us to look at each area we wanted cleaned. He was very professional and used a laser to measure square footage, thus No Questions about square footage. He took the time to tell us about the products used and the techniques used. We were informed about challenging areas and what to expect regarding the cleaning of our 28 year old light colored carpet. We are Thrilled ! Forrest did an Excellent job cleaning our carpet and it looks as good as it did on day one of installation! Secondly, Forrest was professional, respectful, careful and competent. The carpet was cleaned in 2 1/2 to 3 hours and it was nearly dry 8 hours later. So very nice ! We highly recommend Pure Clean Carpet Cleaning and would definitely call them again AND ask for Forrest. Patricia and Louis Leatham ​

Jesus did a great job cleaning our carpet. We needed some pet spot treating from our puppy and he…read morewas able to customize our carpet cleaning needs for different rooms. He did a great job and was very thorough! Will definitely be using again for our yearly house carpet cleaning.

We've had seatown do a few things in our home over the last three years, the biggest being…read moreinstalling a heat pump. Not only are all their techs fabulous people, their work is super high quality and worth the money. Separately, Kyle at the call center was incredibly helpful, kind, and patient talking me through their services and what would be the best bang for our buck when considering inspections, maintenance and everything we need to be comfortable in all types of weather. Kyle rules!!!

Avoid this company. We called them to fix our HVAC, and after a thorough inspection, they quoted us…read morearound $2,400. Only later did we discover that parts they charged $900 and $500 for are available online for under $100 each. The markup is outrageous and feels like blatant price gouging. When we called to question the charges, our call was disconnected, and nobody ever bothered to follow up or explain the pricing. Extremely disappointed with both the lack of transparency and the terrible customer service. We will never use this company again and would not recommend them to anyone.