Excellent craftsmanship and friendly staff. Reasonable price, high quality materials.read more

TLDR: Overall results are good. Ghosted on an issue tried to have resolved - repeatedly…read more The counters are beautiful. They had a nice selection, were reasonably priced and did a great job cutting. They were pleasant to work with too. However, we did have a more significant issue and I'm not a fan of how it was handled (or rather lack there of). During installation, I was told the seam on the counter would line up with the same matching backsplash lip. I came back into the room and it was already done but not lined up (2.5" apart) - no attempt to tell me even though I was home. I spoke with the owner Eric after who assured me that it could be corrected. I offered to pay. He implied that was not needed and he would text or call me back to schedule. He didn't. This happened several times. Now my backsplash tile is about to go in. Perhaps this would be a non-issue for most. For us, we are installing large format tile, and so in this case there will be three different seams within a 6" space - not aesthetically pleasing in our opinion. Each time I reached out to owner over a few weeks, he assured me no problem they would take care of and schedule. I was ghosted each time. Couple of other smaller issues we noticed that we can live with that aren't earth shattering: backsplash different height in separate area, they added a metal piece above dishwasher and now it makes a metal scraping sound when it closes, underside of island counter has netting. If you want a reasonable deal and quality, they are a decent option. If details like this matter to you, look elsewhere. I personally will look elsewhere for any future work. ETA: just realized the island was not cut straight. The edges have wobbles when running hand along.

I regret choosing this company for my kitchen rebuild after a flood. Despite their polite and…read moreseemingly detail-oriented approach at first, their work did not meet the standards expected for a high-quality kitchen project. When mistakes were made, they were not acknowledged or corrected but instead covered up, and their response quickly turned unprofessional. Some of the major issues included: Design flaws that resulted in unworkable solutions, which Onur refused to rectify. Poor attention to detail in measuring, planning, and managing the project, turning what should have been a 4-5 day job into a frustrating two-month ordeal. Installation problems that remain unresolved because Onur refuses to take responsibility. Two costly issues still unresolved: A custom-built laundry room that wasn't designed to be large enough to properly cover the existing washer and dryer and a floor-to-ceiling swing-out pantry cabinet that, despite being shown with back shelves in the original design, was delivered without them--something Onur insists is "normal," even though my previous pantry of the same style included shelves. So its "normal" for the shelves to swing out and provide access to no shelves and more storage?!?!? I have included pic of these two example but have many more of other details that just don't look good up close. Unfortunately, I've been left with no choice but to hire another company to fix their mistakes. I would strongly caution others to think twice before working with this company. It was a very negative and frustrating experience.

Our kitchen flooded and we needed a remodel. We liked the design of our kitchen beforehand and they…read morewent above and beyond to make sure the layout was the same. They were very thorough with figuring out every little detail with us, and made sure we were happy with every decision. We went in expecting to stick to a budget and they did an amazing job fitting everything into the budget constraints. I was pleasantly surprised when we were able to upgrade to granite counters. They're friendly and responsive and very meticulous with their work. I am so happy with the work that was done on our kitchen! I 100% recommend them!

My experience was okay. Alev and Emmie were very helpful when it came to suggesting different…read morequartz based on my kitchen design, and when I went to select the slab. The installers were amazing. What left a bit to be desired was negative interaction with one of the owners on the phone during the install, and the follow-up customer service. The countertop and backsplash are beautiful, but there are dull spots every here and there, and there is a small counter whose texture is rough/bumpy. I contacted them back in November about the issue and never heard back. I'm more than a little disappointed.

The customer service was phenomenal, Cihan was kind always looking for give you the best service…read moreand every time I called him to change something or get any missing information he answered in a second. The quality is superior and the prices the best in the area. I highly recommend this company for any cabinet and countertop project.

Updating my review to add that the salesperson did reach out today and proposed a way to lower the…read morecost, but it required giving up a detail I wasn't comfortable compromising on. I'd recommend itemizing project estimates in the future, as it helps customers understand exactly what they're paying for. As far as customer service, I do feel they made a solid effort to resolve the situation.

We finished our kitchen renovation a few months ago. In our whole experience with this, there was…read moreonly one contractor we were completely happy with, and it was Richstone. After having some issues with the countertop company our GC wanted to use, we decided to try finding our own and went to Richstone, just based on reviews. The first thing that I liked was that the rep in the store - ours was Tina - was actually helpful - helpful in suggesting colors, helpful in providing all kinds of information that no one had provided us with before. It took us months to decide on the stone for the countertop, and she was ever patient and responsive. When we finally chose one, it turned out to be really hard to get - and yet, Richstone managed to get it relatively quickly and way faster than the contractor we'd originally been with had told us it would take. Before the install, we got a proof showing exactly how it would look on the counter (and it did end up looking exactly like the proof). The measurement process was painless, quick, and accurate. Installation was way better than we had even hoped for - they were fast, neat, and the finished product was absolutely perfect. It is the one installation in the whole kitchen that actually went according to plan. So they came when they were supposed to, they did the job they were supposed to do, they did it right, and we love the countertops. Moreover, I felt like Richstone guided us through the process and Tina did a lot of hand-holding that I needed, because honestly all of this is pretty confusing and intimidating for a first-timer. Wish we'd found this company first - could have saved myself a lot of time and stress.

7/23/25 We were referred to Neka Granite by family and…read moreinitially excited to work with them. But our experience was a nightmare. We chose a rare Ijen Blue Quartzite slab--half light, half dark--and clearly communicated (in person, by text, and with a visit to their showroom) that we wanted the light portion at the front sink area and dark in the back. They agreed multiple times. Installation day came, and the layout was completely reversed. They had cut the slab incorrectly, and no one warned us. When we paused the install, we were blamed for not buying a $450 rendering. Yet no one told us this was required to ensure our layout was followed. When we voiced concern, the regional manager, BK, called and was shockingly unprofessional, telling me to calm down, saying our job was "just one slab," and implying our project was too small to matter. He refused to take responsibility and repeatedly said they "did nothing wrong." He also said that they would have cut it anyway they determined was right and it didn't matter if we did the rendering. Being gaslit, told my project was small, and changing the orientation of the beautiful quartzite was beyond the pale. The way they cut the stone did change how we had planned our kitchen to look. For a $10,000 job on a $2,800 slab, this was beyond disappointing. We allowed the install just to get them out of our home. I've worked with contractors nationwide, and this was one of the worst experiences I've ever had.

I don't usually write reviews but I got to admit that I use other peoples reviews to make my…read moredecision for internet purchases or vendor selection. Selecting the company to do the granite for our new kitchen was no exception. I read the reviews and decided to give a NEKA a chance. There were numerous decisions to make in doing a kitchen remodel and my husband and I have made some mistakes but selecting NEKA was not one of them. They were terrific and were there for us from the beginning to end. I don't know how many phone calls I've made to them but there were many and they were always available, patient and answered every single question. Thank you NEKA for a job well done! My husband and I enjoyed working with you and if we ever decide to do this again, we'll first have our head examined but then we'll call you :) You get our recommendation!!!!!

The guys at Granite Expo did a fantastic job updating my kitchen (with a special nod to the more…read morethan patient Rick). Their pricing is competitive, their selection wide, their attention to detail exemplary. Throughout the process they were punctual, efficient, experts in their crafts. Highly recommend!

We got a quote from Granite Expo after getting a really high quote from our contractor. Granite…read moreexpo was $3k less. They were so nice to work with at their facility and at our house. They were quick to come out and measure and quick to install. They installed quartz kitchen countertop and backsplash. The kitchen island is "double" thick. The installers were on time, very friendly and All of their work was absolutely flawless. I highly recommend them!

We had Brave Custom Woodworking Solutions design, build and install a new wall entertainment…read morecenter. We are very happy with the final product. We are impressed with their attention to detail and the responsiveness to our comments. They went to great lengths to insure that the style and paint color matched our existing crown molding. They worked with us in designing bookcase so that it was attractive and functional, including a customized pull-out computer laptop tray. The installation team did a great job and even added extra bracing so that we can mount a television on the unit and concealed the wires. Highly recommend.

Brave installed the custom cabinets in my home today! From…read moremy first conversation to the final installation everything was first class. The craftsmen who installed the cabinets were professional and very friendly. I could not have asked for more. This is a first class company

Marlon has done it AGAIN! He has transformed our old kitchen(just moved in Sept '19) into something…read morewe can now be proud of. The reasons for us coming back to Marlon was based off our previous experience. We are repeat customers for the reasons below. Pros: - communication via text, calls, email...very responsive - he listens to what you want in detail, offers his advise as well. - I watched him and his team work day in day out, they didnt cut any corners...that's quality work. - pricing...hes not the highest, and was also not the lowest bid, but his quality of work and trust I've gained for him is what brought us back. Link for pics: https://photos.app.goo.gl/SNKZMw82jFWEcBwF7 Cons: - He's a cowboys fan... #HTTR (I'm a skins fan so yes that's a justifiable note

Loved that they were communicative, on time, responsive, and friendly! They work with East West…read moreMarble and Granite in Chantilly. It was an easy and fun process from start to finish. Marlon is fantastic. If we do any other countertops in our home, we will definitely use him again. They are a Veteran owned business! :)