Terrific selection, friendly service, but zero follow through…read more Once I told them I was not going to reno my kitchen with the building contractor who had recommended them to me for a counter top, they stopped speaking to me. They would not even quote the job. They did not return phone calls or an email.

this company is terrible and the lady at the front desk is very rude after they get your money. She…read moreis nice until she gets paid. Her installer cracked my counter top while installing a sink and she refuses to send them back for repairs and she said she can't gi me a day and time to fix it because they are busy and her tone of voice has changed so much now that they have to fix their mistake. Please take your business elsewhere

This sawmill is the best! They were able to do a very quick "small job" for a boat building…read moreproject with very short notice. The staff is friendly and helpful. The work is superb and their custom wood-working capabilities are extensive and beautiful. VERY STRONG RECOMMENDATION. Don

This review is for a 4' x 4' x 1 1/2" walnut slab that Eco Friendly made for our custom dining…read moreroom table. We checked a few other custom woodworking shops and were completely underwhelmed by their service and overwhelmed by their prices. One Saturday morning we visited Eco Friendly and met Scott Petercsak. At that point, we knew we were in the right place. Speaking of the right place, when you pull in, it looks like you're entering someone's driveway. Go slow, admire the horses, and 300 meters further on, you'll see the kiln and sawmill. Wear your boots, bring your coat, and prepare to be amazed. This is a serious operation. Scott showed us at least a half dozen wood choices: walnut, oak, poplar, chestnut, it's just amazing. We chose two 8' walnut slabs. In two weeks, Eco Friendly cut them down, edge-glued them together, and finished them beautifully into our tabletop for $1200. We did not want live edge, but - if you do - they offer countless live edge options. In addition, Scott and his crew seem capable of designing and creating just about anything you can dream of.

I just ran across their Yelp profile this evening so I thought I'd post a review. We had our…read morewalkway and front porch done a few years ago and they did a fantastic job! Everyone we dealt with was extremely professional and personable. We have received many compliments since it was installed. A great family owned business!

We had our front walkway, stoop, threshold, and back patio completely redone in just three days…read more We love the end results! Jeremiah (the contractor) and his crew did an amazing job. I appreciated their attention to detail and their craftsmanship. Also, Jeremiah patiently answered all my questions throughout the entire process -- from the free estimate at our house through the completion of both projects. He also made several excellent recommendations regarding color, stain, layout, design and so forth. The new concrete walkway and stoop/threshold (with matching pavers) took years off the appearance of our house, which was built in 1969. The back patio also looks fantastic! They removed the original 4 concrete slabs, as well as some pavers that we had installed ourselves as a temporary fix several years ago. All of that was replaced by stamped concrete that was antiqued and sealed. One of our friends commented that the patio now resembles a European old world square. In addition, the project significantly increased the usable outdoor living space. We have received numerous compliments on both masonry projects from friends and neighbors. I would give Jeremiah and his crew 5 stars for the finished projects. I highly recommend their work! In fact, I would have given a 5 star review OVERALL but there were a couple issues that precluded me from doing so. First, I was told that the work at our house would begin between 8:00 a.m. and 8:30 a.m. but no one showed up until approximately 3:30 p.m. [They had been at another site working on a concrete project that had been delayed due to rain earlier that week]. I understand scheduling conflicts can happen, especially with businesses that are at the mercy of Mother Nature. However, I would have appreciated a simple phone call to keep me in the loop. Throughout the morning and early afternoon I left voice messages with the contractor and Masonry Specialist, LLC. I sent a couple emails to the company. I even posted a message on Masonry Specialist's Facebook page. It was only through Facebook that I received a response. The second -- and main reason -- I gave 4 stars instead of 5 has to do with the way the final payment process was handled. Our two projects combined were not inexpensive. Therefore, I wanted to take advantage of my credit card companies' rewards programs. I emailed Masonry Specialist and asked if I could put half the project cost on one card (to get air miles) and half on another card (to get points). Brandy at Masonry Specialist responded via email, "We can certainly accept credit cards, however, they charge us a 3.5% fee -- with two transactions, they would charge us 2x -- we prefer cash or check due to this." I suggested a compromise. I said I could send a check that day for half the payment and then immediately call her with a credit card number to pay the remaining amount. Brandy responded that she would be happy to accommodate. HOWEVER, she would pass on the 3.5% credit card fee to me. What?!? Since I wasn't thrilled with the idea of having to pay more than we both had originally agreed to, I wrote a personal check for the entire amount and mailed it to the company. Masonry projects can be costly. I doubt that all families have large sums of cash at their disposal. I would hope that Masonry Specialist, LLC would reconsider its policy of charging customers a fee for the convenience of using credit cards. That would be a 5-star idea.

Was torn between giving them 3 stars (customer service, higher price than competition, and dirty…read moreproduct) or 4 stars, went with 4 (driver was good, first customer service rep was great, and the product itself is good, just diry). Customer Service: First of all, I reached out to them via email, and provided me a price sheet for all their materials, which was great. I could pick and choose what I wanted. Delivery fee of $135 to Fairfax, which was fair. I called with questions multiple times: -First time I got an extremely helpful person, she answered all of my questions, and gave me options and prices (I was afraid of having the large dump truck + 5 tons of stone breaking my driveway. Apparently they have a smaller hauler for up-to 5 tons). Options included loose rocks, or sacked. How much I wanted, etc. Was quoted a lower $100 delivery to Fairfax for the smaller truck, awesome, exactly what I needed anyways. -I called back again, spoke to a gentleman with poor English. He wasn't able to answer any of questions clearly... I decided to wait and call back later hoping for another rep. -Called a 3rd time, spoke to another representative. She was helpful, scheduled delivery for the next day. but the delivery fee went back up to $135, was told the previous rep made a mistake.... umn... ok... They called the day of the delivery, dropped the rocks off, the driver cleaned up some of the spillage, he did a great job. Payment: I did not like this, it does not feel secure. They asked me to email them my drivers license and a copy of my credit card. I understand why they did this, because they deliver first and then charge my CC.... but... email is not very secure, I would much rather have filled out an online payment and/or provided my CC over the phone. Now the product: The river rocks I ordered were extremely muddy. I had to wash them in my driveway, and then again once again when I placed them in the backyard. I expected SOME dirt, but these were CAKED in mud (i.e. no clean rocks in sight). This wasn't a "rain will wash these off" type of dirt... I've had other river rocks delivered (given, those were ordered by contractors), and those other companies were completely clean on delivery. These are filthy....

Sign on fence says open til 2 on Saturdays, show up after driving 30 mins, arrive at q230...closed…read more not a holiday. Gate half open, no answer.

Marlon has done it AGAIN! He has transformed our old kitchen(just moved in Sept '19) into something…read morewe can now be proud of. The reasons for us coming back to Marlon was based off our previous experience. We are repeat customers for the reasons below. Pros: - communication via text, calls, email...very responsive - he listens to what you want in detail, offers his advise as well. - I watched him and his team work day in day out, they didnt cut any corners...that's quality work. - pricing...hes not the highest, and was also not the lowest bid, but his quality of work and trust I've gained for him is what brought us back. Link for pics: https://photos.app.goo.gl/SNKZMw82jFWEcBwF7 Cons: - He's a cowboys fan... #HTTR (I'm a skins fan so yes that's a justifiable note

Loved that they were communicative, on time, responsive, and friendly! They work with East West…read moreMarble and Granite in Chantilly. It was an easy and fun process from start to finish. Marlon is fantastic. If we do any other countertops in our home, we will definitely use him again. They are a Veteran owned business! :)

We are so happy with the new primary bathroom that Brightstar Design & Remodeling just completed…read morefor us! From the beginning, Sal and Anika were friendly, informative, and easy to work with. There was no pressure to make decisions, or sign a contract or move forward before we were ready. They were always happy to answer questions, offer advice, and share their expertise whenever we asked. Sal was true to his word that once we agreed on a price, there were no extra charges along the way. Once the project began, we got to know our project manager, Ishmael - and he is a rock star! We haven't done many large renovation projects, so we were nervous about making a mistake and doing something we would later regret. Ishmael was so patient, understanding, and responsive throughout the entire process. Just as importantly, he is extremely knowledgeable and has such natural talent (or a talent based on many past projects) that the catchphrase in our house became, "Ishmael is always right" and always one step ahead of us! Every time we had a concern, his guidance was spot on! It was so reassuring to have Ishmael to turn to - he was truly a pleasure to work with! The whole team was polite, professional and respectful of our home. They went above and beyond to protect our floors and keep dust out of the bedroom and surrounding areas, which we truly appreciated. They did a fantastic cleanup job at the end of every day. We couldn't be more pleased with the final result and we highly recommend Brightstar Design & Remodeling to anyone considering a renovation project!

Iam happy to give a review to Brightstar Design. Sal and the team gave me the service I needed, as…read morewell as the quality workmanship I expected. Communication is very important for any project and a valuable part of relationship.

I will definitely be recommending Ramey Home Solutions to my family, friends and neighbors. I…read moreneeded new tile in two bathrooms - wall and floor, new toilets, faucets and shower fixtures, and a new bathtub. Ramey's workers are true craftsmen. They did excellent work and had great attention to detail. They were all nice guys who were easy to talk to and have around. Their clean up each day and at the end of the project was carefully done. I really appreciated their efforts to keep the dust down. All the work was exceptional and exceeded my expectations. Communication with the boss, Kastrell, was always easy and any concerns were quickly resolved to my satisfaction. Kastrell was here daily to check on things. I always knew the daily schedule and the plan going forward. Thank you from the bottom of my heart!

Kastrell and Dune were fabulous! First, I had my kitchen redone with new counters, cut down part…read moreof counter, cupboards painted, new hardware, new appliances! Since they did such a spectacular job on the kitchen, I asked them to redo the master bath! It turned out so beautiful and on-time. They have great ideas about how everything should fit together, and it was amazing. Everything was perfect and I would hire them again and again. Once they start, they are always around thru the end of the project. If anyone needs any type of home remodel these are the guys to call. They will make sure you are very happy with everything! Thank you for everything!!!

We looked for over 2 years (Yes, you read 2 years.) to find a counter to match our shower wall and…read morefloor tile. Nesli, at United Granite, found exactly what we were seeking. She is a consummate professional and we are thrilled that Ayla, from Happy Homes Remodeling (highly recommend) sent us there. Look no further to find exactly what you want both in remodelers (Happy Homes in Springfield and United Granite for counters and slabs.

Excellent job from start to finish. We worked with Samantha at the Chantilly showroom to select…read morematerials and options for our bathroom remodel project. She was knowledgeable and friendly and helped coordinate our measurement and installation appointments. Both teams that came out to our home called ahead to confirm our appointment, showed up on-time, kept our home clean, and did an excellent job. The measurements were spot on and everything looks great.