This program is a huge financial risk and honestly feels like a money grab…read more The insurance provided is state minimum coverage. Even if the other driver's insurance accepts full liability, you are still required to pay the deductible--either $500 or $2,000, depending on the plan you chose. I strongly advise against the $2,000 option. Once you report any damage to the vehicle (which you are required to do within 48 hours), Flex immediately bills the deductible. If it's not paid right away, they will repossess the vehicle. If you're considering Flexcar, be prepared to have the following funds available at all times: -Monthly payment averaging $780+ with taxes -Accident deductible of $500 or $2,000 (If you're in an accident during the trial and can't afford all required fees--such as the deductible, membership fee, and swap fee--you risk losing your initial payment. And having the vehicle repo. The fees can total over $1,300 within just two weeks. If you opt for the $500 insurance plan) -Vehicle swap fee of about $180 -Membership fee of about $249 after the two week( billed once a year) -Limited mileage, which adds more pressure -No grace period for payments. When you add all of this up, if you have this level of money to give Flexcar, you would be far better off saving for a down payment on a traditional lease and carrying your own insurance. In my opinion, Flexcar is not worth the financial risk.

The idea is good. We needed another car for the summer and typical rental places max out at 30…read moredays. There are LOTS of hidden fees, so don't believe the website banners and claims. The delivery was smooth. A bus backed into me while I was parked, so no fault of my own. I went through the claims process to the letter and had to pay the $1000 deductible. They said I would get it back, and a year later they are still not taking any accountability for the process. Stick with a legacy rental car company.

I recently purchased a used 2017 Subaru Forester and wanted to share my experience so others can…read moremake a more informed decision. To start on a positive note, I did appreciate the way the initial sales process was handled. The salesperson allowed me to do most of the negotiation over text and email, which gave me time to review and think through the deal at my own pace without pressure. That was easily the most comfortable and beneficial part of the entire experience. However, once the process moved into financing, my experience changed significantly. My wife and I were among the last customers at the dealership that evening while staff were beginning to close out. During the financing process, we were presented with documents to sign both physically and digitally, but there was very little time spent reviewing a clear breakdown of how the final price was structured or how additional products were affecting the total cost. We were given a total amount, but not walked through how items like GAP coverage and the service contract were being applied to the financing. The digital signing process also felt rushed, with limited opportunity to carefully review documents before signing. It wasn't until after leaving the dealership and reviewing the paperwork that we realized the total cost had increased well beyond what was originally discussed. I had negotiated to stay around $15,500 out the door, but the final amount ended up being over $18,000 once everything was included. I understand that I share responsibility for reviewing documents before signing, but I do feel that more time and transparency should have been provided, especially when optional products significantly impact the final cost. Additionally, after the sale, communication became very difficult. What could have been resolved with a simple explanation, such as how to handle warranty concerns directly through the provider, was not clearly communicated. This led to unnecessary frustration and additional time spent trying to figure out next steps on my own. After reviewing everything, I chose to cancel the GAP and service contract products and handle future repairs independently. That process was completed through the warranty provider. While I appreciated the flexibility and professionalism during the initial negotiation phase, the financing process and lack of follow-up communication left me with a negative overall impression. Because of this, I would not return for future business. My advice to others is to take your time during financing, request a full breakdown of all charges, and make sure you fully understand how optional products affect your total cost before signing anything. Overall, this has been a learning experience, and I hope sharing it helps others approach their purchase more informed and prepared.

This experience has been awful. The fact that I posted a review. He left the number in this site to…read morecall. It was a farce. Scheme set up by Todd. They have not returned my phone calls when they messed up my car. They are incompetent and nothing is alleged. I have video audio texts and they still don't want to make it right. So now I have made it my mission that everyone will know. From Tik Tok Snap chat IG. They are the most unprofessional dealership i have ever gone to. How do you admit you messed up the oil plug tread then decide you don't want to fix it even though you agreed to because it was your incompetence. I will leave a review every week until I get justice. I will stand outside. I will bring the news. I will have a content day at the dealership. To take advantage of a young college student is insane. Then you tried to blame it on another dealership. If anyone wants details I'll make an account nurse to post and show you If you are looking for a used car there's another dealership right across the street

I purchased a truck from Cannon Used Cars, Inc. on July 22, 2016 and here we are 2 months later and…read moremy title paperwork has still not been completed. I spoke to Kelly on September 1, 2016 to see what was happening with my title and she said that I would have to talk to Chuck that she did not handle the titles. So I followed up with an email that stated it was imperative that Chuck get in touch with me on that day or I would file a complaint against their dealership and within an hour or so Chuck contacted me and seemed surprised that it had not been completed. He stated that he would follow up with the auction and he assured me that he would get it taken care of. Well, here I am 20 days later and it is still not complete. I have heard nothing from the dealership regarding this matter. I emailed the dealership on September 15, 2016 with no reply and followed up on September 19, 2016 with an email and the response from Kelly was that I would have to talk to Chuck since he handles the titles. It seems to me that if you work at the dealership then you should contact that person and have them call the customer that is having the issue and not expect the customer to take care of it. I guess there is no sense of urgency in this matter since they already have the money for the truck. As of September 20, 2016 I filed complaints with the Secretary of State and The Georgia Department of Law, Consumer Protection Unit. I emailed Cannon Used Cars, Inc. to inform them of this and as expected they did not respond. I am not sure if this is how they normally conduct business but from the experience I am having I would not buy from them again and nor would I recommend them to anyone that is in the market for a used vehicle.

Chuck won't process my title. I can't legally drive my vehicle I purchased until he processes my…read moretitle so I can register my vehicle. He's always hot some bullsh*** excuse and now is completely unresponsive. Won't Answer calls or messages. Please don't be like me. Go somewhere else.

Today, I came in to figure out what was going on with my car as it's been rumbling and to get my…read morecabin filter replaced. I know they were busy but I felt discouraged to sit and wait for the vehicle so I chose to leave and go to another Nissan location. I usually have excellent service so I will come back at a later time.

I would give them zero stars if I could. My husband and I drove down to look at vehicles based on…read morean add he saw on Facebook, I stayed in the car due to a headache, and the "salesman" (my husband thinks his name was Pat, or Patrick) and I use that term loosely, tried to run his own agenda on what type of sale he should be making tonight. He would not even listen to my husband about his budget or what we were looking for. I am never looking here again, and I will do what I can to steer people away. We would have purchased tonight had we found a salesman who would actually listen.

**** WARNING ***** ** DO NOT BUY FROM THIS DEALERSHIP **…read moreThis dealership is a complete scam. They sent me a sticker from a car they didn't even have at their dealership and that was sold, told me it was in stock even less than 2 hours before I arrived, then let my wife and I get through almost the entire purchase process before they told us the car was sold. They are as shady as it gets. Stay far away from the dealership including Tiger, Lloyd, Alex, and the entire staff.

We will not be customers of Potamkin Hyundai going forward. We bought a $66k, 2026 Palisade…read moreCalligraphy. I brought our 2026 Ioniq 9 in for service to try y'all out. I was very disappointed in your inability to give this vehicle a charge. The vehicle was already at 60% so it didn't need much. But I was told they would go out of business if they charged everyone's vehicles. I would bring it in maybe every 7-8k miles and apparently this is too much of a cost for y'all to absorb. I have a "Level 2" charger at my house, but it would have been nice to get a partial charge. Mall of Georgia Hyundai has no problem charging my electric vehicles whenever I am there. I will be going back to Mall of Georgia where they treat you like family. Maybe that's why I bought 12 Hyundai's from them. I gave y'all a chance when purchasing the 2026 Palisade Calligraphy (in addition to possible future purchases) and am now unfortunately done with your dealership over something so insignificant. We are just a number at Potamkin, no relationship. Now concerning the checklist for this electric vehicle: Apparently the muffler, exhaust pipes, engine oil, transmission, fuel lines, fuel tank band, fuel tank vapor vent, fuel tank cap gasket, engine air filter, radiator core were all "Checked and ok at this time" even though this "Electric vehicle" has none of these components. I guess there is little wonder why there are so many "One Star" reviews. All I am saying is it would have been so easy for them to get a better review if they were more customer focused. Mall of Georgia has received so many "5 star" reviews from us due to being "Customer Focused!!!" All of this is obviously just my opinion, other than the other 1 star reviews.

Bought my car this weekend from Hertz and they made the process smooth and easy . Dwight was…read morewonderful and so were the managers! Would definitely recommend this location.

Craig union is the name you need to remember whenever you need to buy a car from the dealer!!…read moreFlawless customer service!! From top to bottom, foh and boh!! Make sure you find the certified vehicle . Satisfaction is absolutely guaranteed! I would highly recommend the dealer first to check before you go anywhere else!! You guys rock!! Keep up the good work!!

The workers there were young and entrepreneurial, and the environment was very relaxed with no…read morepressure. It is a small office that's not super-tidy, and I could see people having a first impression that it's not professional, because it's very laid back there, but I didn't mind that and don't think anyone else should. On a huge plus side, I was able to take the car I was interested in for a test drive around the area for an unlimited time with no supervision, which was good so that I could take my time for half an hour and truly observe how well the car worked and sounded without feeling influenced to buy it by someone sitting in the passenger seat. Also, the car had some very minor issues such as a foggy headlight that, when I pointed it out, they freely replaced without any problem the next day before I closed the deal. I've had to do maybe $3K of work on the $10K vehicle since I've bought it, so be aware that you'll likely have to put some more money into the car, and that even after getting it inspected, other issues will creep up that they don't necessarily repair or tell you about, so there is that game per se, where you need to do you research to limit your chances of getting a lemon. I'm not assuming the low reviews are fake or invalid, but everyone has their downsides. And with a young crew, it's definitely possible some were too unprofessional, which is unacceptable if you encounter that. That said, everyone there was friendly with me, and the experience was the total opposite of other dealerships where car salesmen really lean on you to close quickly. There was literally 0 pressure the whole time, not even passive-aggressive stuff like "Oh, these cars go fast, think about it." I got the impression that they do solid business and don't really need to force customers to buy anything just to make commissions, which was a welcome change of pace. Some tips: 1. Do you research of the car history on Carfax.com. I don't pay to get access to all car histories, I just research the ones with free histories, but it'll help you avoid a lemon. I stick to 1-owner vehicles with no reported crashes. If there's no free Carfax report, I won't buy the car. 2. Sometimes used cars DO go very fast, so while you shouldn't just take the first car, if you're picky, you do need to act to get what you want quickly, since it could be snapped up within the next couple of days if it's newly listed. 3. Find out the internet price of the used vehicle on Cars.com, the dealer's own website, and/or other sites listing the vehicle. Print the info for the cheapest price and bring in it with you so that the dealership will honor the lowest price they've offered. Don't show it to them until AFTER you've negotiated the final deal but before you sign anything. I saved a little over $500 because Southern Auto Imports listed the car on Cars.com with a cheaper price compared to their official website. Make sure you know the bottom line price with all the taxes and fees as well, as it'll be a little higher that the base price. 4. Do your own loans/financing to pay for the car, instead of doing it with the dealer. You'll get way more favorable loan terms from a credit union. I'm a member of my local credit union, so I was able to get a $2K loan from them to cover what I didn't have, then I paid for the used car with Southern Auto Imports in full. Then I paid the loan back in 3 weeks (though I had 2 years to pay it back gradually). Anyway, bottom line on Southern Auto Imports, I had no problems, the salesmen were friendly throughout, it was 0 pressure to purchase, and you may need to pay some extra after you buy to fix more things. I would definitely recommend them myself, and not just go off the lower reviews. Definitely worth a look as long as you do your own research on the car's history and price.

unprofessional and the owner had a mouth full of food while he was talking to us. pretentious and…read morerude. im unsure how this guy sells any cars.