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Stone Mountain Toyota

1.7 (324 reviews)
Closed 9:00 am - 8:00 pm

Services - Stone Mountain Toyota

Auto brake repair

Auto engine repair

Auto general diagnosis

Auto HVAC repair

Stone Mountain Toyota Photos

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Brittney C.

This location is so convenient but the incompetency that goes on is detrimental to society... I had an extremely terrible experience with the sales team... they took my info and ran my credit a billion times. Thank goodness my credit profiles are locked. I did not authorize that at all! So needless to say, I never got a car from them. I purchased my Toyota from a completely different dealer. After about a year later I figured I could come here for service...boy was I wrong on that part too! It's been getting serviced here for about 6 months and the fact that no one advised me the battery had corrosion build up was crazy to me! Then yesterday when the corrosion exploded the piece that holds the battery together they wanted to point fingers at me stating that they advised me it was bad last month during service. Who does that? Never did they show me "how serious it was" in fact, they went to pull up the recommended notes and nothing was written there either! They advised me to get a battery. I went to purchase one elsewhere and they were the ones that showed me all the terrible corrosion and said they couldn't remove the battery because the piece was loose. I then took it to this Toyota and the excuse given was that it was an express tech and they wouldn't have known until it was pull apart.. So how would this be a fault of mine? I've been bringing this vehicle for months. You all didn't catch that at any time during that time? The moral of the story is - These men do lousy jobs and overcharge you because everything is 100% commission for them. I'm a female, I'm not gonna lift the hood after every service to check and see what you said you did is what you did! That's why I come to the professionals. I paid $263 for them to fix something that could have been avoided if they would have just did their job! I was supposed to be getting a new battery and I wound up paying more plus didn't get an actual battery. I told them about the maintenance light on -they never checked it! It's just disgusting and I have a mouth full for the manager in their survey that's coming my way! On top of it, they don't have a shuttle service, they don't have places for you to work, nor do they even have bottled water! I will mostlikely never come here again. The service and sales is horrible and not worth your time or money!

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7 days ago

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5 months ago

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2 months ago

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5 months ago

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3 years ago

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8 months ago

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7 months ago

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8 months ago

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9 months ago

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1 year ago

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9 months ago

I filled out a credit app 4 days before I came in and 1k down with a 600 credit score and they wouldn't listen and wasted my time and money.

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2 years ago

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11 months ago

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2 years ago

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1 year ago

Dealership advertised Tundra as CPO only to find out that it was marked CPO by mistake and will not certify it. Waste of my time.

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2 years ago

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8 months ago

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1 year ago

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2 years ago

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3 years ago

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2 years ago

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6 years ago

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6 years ago

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2 years ago

How do I go get an oil change and a tire rotation and the next day I'm filling up all my tires with air like y'all scamming

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3 years ago

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4 years ago

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Ask the Community - Stone Mountain Toyota

Review Highlights - Stone Mountain Toyota

It is my experience that very rarely do I find good honest and professional people especially in the service industry.

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Stone Mountain Toyota - car_dealers - Updated May 2026

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