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    Union Vision Services

    3.9 (20 reviews)

    Services - Union Vision Services

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    Scratch on lens

    Never ever come here! I went in for the first time only for an adjustment. It was visible the they were slanted on the right side and the manager there could not even find where they were broken. It took me 3 times to show him then. He hands me my glasses says "I cleaned them so u might've thought this was dirt" I said Nooo I wear these daily I only came for an adjustment now you are saying I have a scratch that was never there. He said well not my responsibility not my glasses not my responsibility. I told him on top of that they aren't even clean, you call this clean. I also told him u would've mentioned the scratch in the beginning but it was NOT THERE. Basically stating he will not do anything and thats that. It's not fair these places can do this with no responsibility.

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    11 months ago

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    2 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    5 years ago

    Customer service is great. Wish they had an email address that I could email them instead of calling them, especially during COVID19,

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    6 years ago

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    7 years ago

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    12 years ago

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    14 years ago

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    8 years ago

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    13 years ago

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    11 years ago

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    Ask the Community - Union Vision Services

    Review Highlights - Union Vision Services

    Hoekstra is also a great optometrist because he speaks to you as an old friend and not as a patient.

    Mentioned in 4 reviews

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    Viewpoint Optometry

    Viewpoint Optometry

    4.7(71 reviews)
    1.0 mi

    Awesome service as usual &…read more staff super friendly & attentive Lolita, at the Front desk was super knowledgeable & great! Jarina, did a wonderful job of adjusting & cleaning my glasses! Keep up the great work everyone... We love you guys!!! Cheers

    I really wish I would have read the reviews and realized all these great reviews are from years…read moreago!! This is the worst experience I have ever had with an eye doctor. The receptionist could care less being there, the doctor didn't listen when I kept saying everything was blurry on my bi- focal (i don't have any issues seeing up close) and even suggested to me I shouldn't use my phone as much because it's just me not adjusting to her prescription. I have a job that requires use of a cell phone, text messages, and emails. That response was a very out-of-touch response. During the exam, she kept asking me which slide was clearer but nothing was changing in the machine. When I commented I can't tell the difference, she got agitated with me and just kept repeating, slide 1 or 2. i have had exams in the past, and something always clicks in the machine so it's clear difference between slides but nothing was happening with this machine. I finally did my best to answer but I think I ended up undermining myself. I was then fitted with a contact lens, given a couple of samples but then told, save the last one for the doctor. So I could wear them 3 days to see if they worked. It gave me a terrible headache and only figured out the adjustment period is actually three weeks (AI taught me that, not the doctor). I paid $150 in contact exam, fitting, and whatever else fees and none of that was discussed with me ahead of time. When I called back to ask questions I was brushed off being told the doctor will explain that to you next time. I don't usually take time to write reviews because I don't honestly think these companies care. I am just so tired Of having to over-advocate for myself every time I go to a doctor because their boredom/arrogance keeps getting in the way.

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    Viewpoint Optometry - My new specs!!!!

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    My new specs!!!!

    Visionworks

    Visionworks

    4.1(15 reviews)
    2.3 mi

    I just wanted to take a moment to say how great my experience was at this Visionworks location. The…read moremanager there was absolutely on point. From the moment I walked in, he was friendly, professional, and incredibly helpful. What really stood out to me was that he remembered me, remembered the glasses I had picked out, and even knew the details of my insurance plan. That level of attention and customer care is rare these days. He personally helped me find the right pair of glasses and made the entire process smooth and enjoyable. Honestly, this was one of the best vision care experiences I've ever had. Visionworks is lucky to have someone like him on their team. If anything, he deserves a promotion to an area manager because he clearly goes above and beyond for customers.

    Good initial service. Terrible employee at pickup. Purchased my pair from the Citrus Heights…read morelocation but decided to exchange the frames here since it turned out to be closer to my house. Things went smoothly at this point and the employees were nice. Fast forward to pickup and I met the least helpful employee ever who doesn't seem like he wants to even be there. He gave me my glasses, did not check the fit or offer to adjust them. Didn't really do any customer service. Just plopped the case right on the counter and said that's it. For comparison, the man at the CH location sat down with me and adjusted the temples on my initial pair until they sat correctly. I'm going to stick with the CH location.

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    Union Vision Services - optometrists - Updated July 2026

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