I am still in the research process for this project, but I can say how impressed I am with Water…read moreHeaters Masters. They responded to my request so fast I thought it was a bot, but it wasn't. A real person called and left a message. I called back to explain what I was interested in and he scheduled an appointment for that day (I think). I was assured that I'd be called or texted when the technician was on his way. I expected to have to wait the full 2-hour window I was given, but no! I was called about 5 minutes before the window started to see if I was still available. The technician arrived exactly on time, right at the start of the window! After a short explanation of my needs he just said "OK, let's take a look at the space and talk about it." He explained every step of what they'd do to install a tankless water heater, he looked at the whole area to check for pipes, electrical access, spacing inside and out for a condensation line - making feel very comfortable that it would be planned before the installation to avoid last minute issues. A big plus, he told me he'd be part of the installation team. He also told me I should go ahead and get another few quotes. I think these guys are confident they're giving the prices in the sweet spot of costs. Then we spent time just talking about landscaping and plants! I'm not in a hurry to start this project, it's on my list of improvements and I'm just starting to investigate. However, I'm extremely impressed with the service given at this stage, the thorough approach in explaining, and the honestly. I will get another quote, but the next one has a high bar to cross; not only the service, but Water Heaters Masters quote was WELL below the only other quote I had gotten so far. I have a very good feeling about WHM. I'll come back to let you know more when I've finished the whole project.

After a frustrating experience with another company, I'm incredibly grateful I found this team…read more My water heater started leaking from the second floor into the first, and I needed help fast. From the moment I called, they were responsive, professional, and honest. They were able to come out within an hour, which was a huge relief given the situation. The technician quickly assessed the problem and gave me a straightforward, fair quote $2,300 to replace the water heater, which was significantly lower than what another company had tried to charge me. No pressure, no upselling, just clear communication and solid work. They completed the entire installation in about two hours, and everything has been working perfectly since. You can tell they know what they're doing and respect your time. What really stood out to me was their honesty. I asked what they would have charged to replace my laundry room valves (something I had just paid way too much for elsewhere), and they told me around $350. That level of transparency says a lot about their integrity. If you're looking for a company that is reliable, reasonably priced, and professional, I highly recommend them. I'll definitely be using them again for any future plumbing needs.

Rafael to the rescue again. Had a small pin hole leak in our bathroom and once I called Rafael he…read morewas on his way. Found it and fixed it in no time. I will always recommend Premium Plumbing to anyone and everyone! As always thanks again Rafael!

Our upstairs tub was leaking and did not have cold water (only hot). First, they CANCELED the…read moreappointment we made about an hour before the scheduled time. We should have known then. When they finally arrived they cut a large hole and claimed to have fixed the leak. They told us the cold water would be more expensive than the original quote. We decided to have a second plumber look at it. The second plumber informed us that the folks from Premium Plumbing did not actually need to open up our ceiling to fix the leak. And they never actually fixed the leak! Horrible service, waste of money, stay away!

Zeek was early, thorough and knowledgeable and went above and beyond to diagnose and repair my…read moreissue....on the same day! Even made sure Gio was available with the water jet to clean my drain pipes! Fast reliable, great work....i have a new plumber for all my house's needs!

I would rather allow my home to flood before inviting In Demand back. I am fair, and will start…read morewith positive: they responded quickly, and the leak was fixed. the negative (BUYER BEWARE): Beto arrived and before any work had begun I made the mistake of telling him that my deductible was $2,500 and I was concerned about cost. He QUICKLY said that they could absolutely do the job for $2,500! I told Beto I was concerned that he was just quoting my deductible, and he said that he understood and he could do the job for $2,000. but he had to call in a smaller employee in case they had to go into crawl space and dig (the crawl space is very tight). I asked him what if leak was against the wall and no digging was needed, he assured me price would be adjusted accordingly. again, my fault for not getting this in writing. He attempted to get to leak from garage and was unable to, so had to cut into my family room floor and wall. As I guessed leak was against the wall and was repaired. No one needed to go under house. Beto called two other workers (according to him because they had a small stature in case crawling was needed). I never saw all three working, two basically hung out. At the end I was presented with the $2,000 bill, I asked about the adjustment since no digging was needed, Beto told me his boss said no. but he would be nice and deduct $100. I paid my bill and called the owner with my concerns-he said that a quote should never be given before the plumber could see the actual problem and he would talk to Beto and call me back. That was last week, no call back. I waited to write this review to see if the owner would make things right, or at least explain the charges. So beware of this company-or at least Beto and his quotes, don't make my mistake and agree under stress and pressure! I had an active hot water leak under my house and I should have known better, but I didn't and they took advantage.

Our water heater decided to go out by making lots of extremely loud booms…read more I called Water Heater Express to replace our hot water heater. They also installed a recirculation pump which brings hot water to our master bedroom on the other side of the house. No long wait to get in the shower and have hot water really fast! Love this and saving lots of water. They were very professional, cleaned up after and stuck to their estimate. We were able to get a professional grade unit for a fair price. I highly recommend them and would use them again.

Robert at Water Heater Express was outstanding from start to finish. He was timely, punctual, and…read morevery professional throughout the entire process. His pricing was competitive, and he took the time to educate me on everything he was doing, which I really appreciated. The work itself was completed quickly and efficiently, and everything passed inspection with flying colors. It's rare to find someone who combines skill, honesty, and great communication so well. Highly recommend Robert and Water Heater Express to anyone needing water heater work.

Sean was great! We called in the morning and he was here in the afternoon on a weekend.Great…read morecustomer service. Explained the pricing up front. Had the new tank on the truck. Will definitely recommend.

About a month ago I asked them if they flushed water heaters. They responded with asking for the…read moreserial number of my water heater and then proceeded to tell me that my water heater was ~20 years old and needed a full replacement although it still worked fine. Today I was talking to another company about the water heater replacement and they looked up my water heater and found that it was less than 12 years old and that my water heater is rated for 15-18 years of use. The other water heater company https://www.yelp.com/biz/dependable-water-heaters-san-jose (I'm not affiliated with them in any way) sent a screenshot from the manufacture's website showing the manufacture date. This company is a complete scam.

We wanted to replace our old water heater with an energy efficient solution and First Class Water…read moreHeater delivered and replaced it with a heat pump driven water heater. The guys put some new pipes in because the water heater needed to move to the opposite of the room in order to fit in perfectly. The complete job was done in half a day. They left the place tidy. The new water heater is working flawlessly and in combination with solar helps us saving money any single day. First Class Water Heaters charged us a very reasonable price, about the half of the price another local company could offer. They even helped us with saving $800 from a California Incentive program. Very satisfied with First Class Water Heaters!

My water heater was leaking internally and water was trickling out from the top and down the sides…read more Francisco came and replaced my water heater on the same day! He was very knowledegable and skilled about the work. He was fast, clean, and was good! Very professional and explained what he was going to do and what some of the parts actually do and how they work. I would definitely go him again anyday! Kurt from the office was also very professional and communicated well about the job at hand and what the next steps were each time I spoke to him.

I was horrified when I read all the one star reviews when American Home Shield dispatched Hill's…read morelast year. Today the came out for their third (different) service call and as usual, there was a Quick response, good pre visit communication. The guys that came out made a little bit of a mess but plumbing is a messy job. My kitchen sink was all messed up and they were efficient and got the job done well. They are definitely worth 4 stars on the last three times I have used them. It's unfortunate that more people don't speak up for good service and only come here to complain.

Inexperienced, young family members completely mismanaged simple plumbing kitchen sink clog! Did…read morenot have the most basic tools to remove a clean-out drain having only channel lock pliers that combined with dangerous Blow Torch attempts to heat the clean-out plug only served to smoke out the kitchen & almost start a fire! Asking them to use a heat shield if they felt strongly the Blow torch as even necessary. Absurd proposal for $750-1,000 to cut existing clean-out pipe & replace with new pipe the most idiotic solution! Rejected their absurdly complicated, needless proposal & cancelled American Home Shield (AHS) who always use the cheapest, least experienced companies to save them from paying for a logical solution. Called Peter Levi Plumbing & for $77 got the clean-out bolt loosened with the proper tool-see photo --& the clog snaked out thoroughly by young man who had the right equipment, a Pipe Wrench & had a great, positive attitude to resolve the clog. Bottom-line: I would NOT recommend Hills General Plumbing & its mendacious owner, Hilldebrand and his daughter in law, who rationalized the problem with false communication that was still completely wrong & off-track!

Service Pros Plumbers came by yesterday 6/30/25 to inspect a couple of rattling pipes that had been…read morepreviously repaired about four years ago. I was given a quote of $300 to re-secure the straps. While I wasn't thrilled about having to pay again for an issue I believed was already resolved, Ray did an excellent job ensuring the problem was properly fixed this time and even documented the work with photos. During the visit, I also pointed out a minor leak from a pressure valve. Ray offered a very reasonable quote to repair it the next day. Overall, I'm very satisfied with the work Ray performed and would gladly recommend Service Pros to others.

Don't use this company. They were called by my management company to change two angle stops under…read morea sink which should take an hour at most. But in case it didn't the agreed cap would be $350. Oh no this unethical company tried to milk it for what it's worth and tried to get a faucet change out of the deal in addition to angle stops for $890. My management company immediately recognized the bait & switch tactic and said no and paid the agreed $350. Now this company says I owe $489 for angle stop change and is threatening to file a lien for $139. Now they will have to deal with the contractor license board on the complaint I will now file as owner of this apartment building

Fantastic customer service from beginning to end. Enrique was prompt, friendly, professional and…read morekept in constant communication with me which I greatly appreciated.

Enrique and Joe made a terrible situation better. They were able to get us a new hot water heater a…read moreday and a half after diagnosing that the original was broken. Both of them took the time to explain everything and provide great service at a great value. Thank you for helping fix what should have never been broken for 13 days!! I would recommend this company to anyone!!!

Highly recommend ad family plumbing services Great work…read moregood prices good customer service Went to homedepot to get parts to finish the job thanks! Wife is happy

Found out leaks when waking up in the morning, checked bathroom vanity and it was dry but the floor…read morewas wet. No idea where the leaks come from and call AD family services, Alex arrives within 30 mins to evaluate the situation and provide quick professional fix immediately and at a very reasonable price! Now they are already in my phone contact list and I will definitely recommend them to my friends and neighbors when it comes to plumbing issues!