I am still in the research process for this project, but I can say how impressed I am with Water…read moreHeaters Masters. They responded to my request so fast I thought it was a bot, but it wasn't. A real person called and left a message. I called back to explain what I was interested in and he scheduled an appointment for that day (I think). I was assured that I'd be called or texted when the technician was on his way. I expected to have to wait the full 2-hour window I was given, but no! I was called about 5 minutes before the window started to see if I was still available. The technician arrived exactly on time, right at the start of the window! After a short explanation of my needs he just said "OK, let's take a look at the space and talk about it." He explained every step of what they'd do to install a tankless water heater, he looked at the whole area to check for pipes, electrical access, spacing inside and out for a condensation line - making feel very comfortable that it would be planned before the installation to avoid last minute issues. A big plus, he told me he'd be part of the installation team. He also told me I should go ahead and get another few quotes. I think these guys are confident they're giving the prices in the sweet spot of costs. Then we spent time just talking about landscaping and plants! I'm not in a hurry to start this project, it's on my list of improvements and I'm just starting to investigate. However, I'm extremely impressed with the service given at this stage, the thorough approach in explaining, and the honestly. I will get another quote, but the next one has a high bar to cross; not only the service, but Water Heaters Masters quote was WELL below the only other quote I had gotten so far. I have a very good feeling about WHM. I'll come back to let you know more when I've finished the whole project.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

Zeek was early, thorough and knowledgeable and went above and beyond to diagnose and repair my…read moreissue....on the same day! Even made sure Gio was available with the water jet to clean my drain pipes! Fast reliable, great work....i have a new plumber for all my house's needs!

I would rather allow my home to flood before inviting In Demand back. I am fair, and will start…read morewith positive: they responded quickly, and the leak was fixed. the negative (BUYER BEWARE): Beto arrived and before any work had begun I made the mistake of telling him that my deductible was $2,500 and I was concerned about cost. He QUICKLY said that they could absolutely do the job for $2,500! I told Beto I was concerned that he was just quoting my deductible, and he said that he understood and he could do the job for $2,000. but he had to call in a smaller employee in case they had to go into crawl space and dig (the crawl space is very tight). I asked him what if leak was against the wall and no digging was needed, he assured me price would be adjusted accordingly. again, my fault for not getting this in writing. He attempted to get to leak from garage and was unable to, so had to cut into my family room floor and wall. As I guessed leak was against the wall and was repaired. No one needed to go under house. Beto called two other workers (according to him because they had a small stature in case crawling was needed). I never saw all three working, two basically hung out. At the end I was presented with the $2,000 bill, I asked about the adjustment since no digging was needed, Beto told me his boss said no. but he would be nice and deduct $100. I paid my bill and called the owner with my concerns-he said that a quote should never be given before the plumber could see the actual problem and he would talk to Beto and call me back. That was last week, no call back. I waited to write this review to see if the owner would make things right, or at least explain the charges. So beware of this company-or at least Beto and his quotes, don't make my mistake and agree under stress and pressure! I had an active hot water leak under my house and I should have known better, but I didn't and they took advantage.

Professionalism by the installer and the installation looks great!…read moreThey went above and beyond to bring it up to code.

Called Water Heaters Only, Concord, CA to request a quote for a new water heater. The installation…read morewas done by Chris who was very knowledgeable, and patient as we dealt with city inspectors. Chris was very professional, and I highly recommend him and the business.

We wanted to replace our old water heater with an energy efficient solution and First Class Water…read moreHeater delivered and replaced it with a heat pump driven water heater. The guys put some new pipes in because the water heater needed to move to the opposite of the room in order to fit in perfectly. The complete job was done in half a day. They left the place tidy. The new water heater is working flawlessly and in combination with solar helps us saving money any single day. First Class Water Heaters charged us a very reasonable price, about the half of the price another local company could offer. They even helped us with saving $800 from a California Incentive program. Very satisfied with First Class Water Heaters!

My water heater was leaking internally and water was trickling out from the top and down the sides…read more Francisco came and replaced my water heater on the same day! He was very knowledegable and skilled about the work. He was fast, clean, and was good! Very professional and explained what he was going to do and what some of the parts actually do and how they work. I would definitely go him again anyday! Kurt from the office was also very professional and communicated well about the job at hand and what the next steps were each time I spoke to him.

I cannot say enough good things about this company. I called at 8:30am this morning for a frozen…read morefaucet in my bathroom. Edwin said I would have someone at my house between 11am-12pm. He then called back and let me know they would be early. They arrived at 9:30am, fixed my problem and were on their way. The team always shows up, does a fantastic job. They charge a fair price every time. I could not be more satisfied.

Luis did a great job replacing our shut off…read more Edwin was very accommodating to my schedule.

We had a clogged bathroom drain and emailed Lett's Plumbing first thing in the morning. I received…read morea call back shortly thereafter, and they had Jeff at our house in less than an hour. Jeff quickly diagnosed the issue and cleared the drain. It turned out to be a hairball clogging the pipe. Unfortunately, I can't blame my husband for this one since he's bald. We were very happy with the prompt response and professional service. I would definitely use this company again and highly recommend them!

I had such a great experience with Letts Plumbing and wanted to share it. I initially thought I…read morejust had a simple sink clog, but it turned out to be a major clog out near the main sewer line. Not exactly the kind of problem you want to deal with, but their team made it so much easier. From the moment I called, Alexis in the front office was wonderful. Friendly, responsive, and on top of everything. She got someone out quickly and kept me updated, which I really appreciated. Adam came to the house, and he was fantastic. Professional, calm, and clearly really knowledgeable. He walked me through what he was seeing, explained the issue without any pressure or upselling, and fixed everything efficiently. You could tell he genuinely cared about doing the job right. It's rare to feel this taken care of by a service company, but Letts Plumbing absolutely delivered. I wouldn't hesitate to call them again and highly recommend them to anyone who needs plumbing help. I'm a licensed contractor, so I have exceptionally high standards and I don't hand out praise lightly. They earned every bit of this review, and I wouldn't hesitate to call them again.

Dan is the best. I reached out to him on a Sunday morning because my water heater died. He said he…read morecould be there in 30 minutes! He spent an hour+ reviewing some other issues and installed the new heater the following morning. I am so impressed. A genuinely nice person and a very capable plumber. I highly recommend Dan.

As luck would have it, Sunday seems to be the day water heaters fail. A chance encounter that same…read moreday with a friend came with her recommending Dan. My Sunday call was returned and I sent a few pictures. He was there at 9 on Monday and I had a new water heater with all new fittings and hoses for the price quoted. This guy is a gem!

I had a water heater crisis, and the Providence team was so helpful. They came out same day and…read morefixed it quickly! The plumber Ian explained everything to me and made me feel so much better. Price was better than the other 2 quotes I got! Thank you Ian, Andrew, and Jeremy.

We had radiant heat installed by a different company December 2024 - long story short, the job was…read morevery poorly done. A neighbor recommended Anthony from Providence Water Heaters. What a difference! They were so professional, communicative and knowledgable. They showed up when they said they would and got the job done before Christmas and despite an injury to a team member. After work commenced more items were discovered that were not up to code making the job even bigger yet they still got the job done within a reasonable time. Also, Anthony took my concerns and questions seriously and gave thoughtful answers and tried to work with me on correcting the previous installer's mistakes. Anthony , Andrew and the rest of their crew were a delight and a great experience. I HIGHLY RECOMMEND THEM.

I've used Belfast Plumbing at my home in Clayton at least 4 times, Brian came back out today and…read moreonce again I was so impressed with his skills and knowledge. Never put off your project because you're not sure who to call, pick up the phone and get Belfast there and you won't be sorry!

Remove corroded and leaky kitchen sink faucet from cast iron enameled sink…read more Install new customer provided faucet assembly and replace plumber supplied cold and hot shutoff valves Job was started at the previous established appointment time and completed within an hour and a half Worksite was cleaned up to our satisfaction. Cost was reasonable and competitive. Highly recommend Brian for similar jobs. Urs and Heidi

Service Pros Plumbers came by yesterday 6/30/25 to inspect a couple of rattling pipes that had been…read morepreviously repaired about four years ago. I was given a quote of $300 to re-secure the straps. While I wasn't thrilled about having to pay again for an issue I believed was already resolved, Ray did an excellent job ensuring the problem was properly fixed this time and even documented the work with photos. During the visit, I also pointed out a minor leak from a pressure valve. Ray offered a very reasonable quote to repair it the next day. Overall, I'm very satisfied with the work Ray performed and would gladly recommend Service Pros to others.

Don't use this company. They were called by my management company to change two angle stops under…read morea sink which should take an hour at most. But in case it didn't the agreed cap would be $350. Oh no this unethical company tried to milk it for what it's worth and tried to get a faucet change out of the deal in addition to angle stops for $890. My management company immediately recognized the bait & switch tactic and said no and paid the agreed $350. Now this company says I owe $489 for angle stop change and is threatening to file a lien for $139. Now they will have to deal with the contractor license board on the complaint I will now file as owner of this apartment building