I used to get General Tso's Chicken from here consistently. However, in recent months it has gone downhill in terms of quality. As recently as the fall, it used to be served with a lot of sauce and decent pieces of chicken. Now, in about half the time I've been ordering it in the past few months, the General Tso's Chicken is either completely dried up with virtually no sauce, or it is of the good quality that is used to offer consistently. So it's roughly a 50% chance for me that the food would decent Those aren't good enough odds to be spending 7+ dollars on. I'm not sure if they added a new cook or not but I have taken my business elsewhere in hope the food isn't a gamble anymore. read more

I've seen a lot of reviews that claim Uncle Chen's delivers quickly, however, in my 5 experiences with them this has not been the case. Delivery has never taken less than an hour, and as others say the quality of the food seems to vary pretty greatly. And I only live a block off Penn State Campus, roughly a 10 minute walk from Uncle Chen's. In my most recent experience with Uncle Chen's, I used OrderUp. I ordered Sweet and Sour Pork with a Monster Energy Drink as the drink choice. I included in Special Instructions verbatim "Could I have extra packets of Soy Sauce instead of Duck Sauce please". After an hour and 20 minutes my food finally arrived. As soon as I opened the bag I saw that the drink was wrong. It was a Red Powerade. I also noticed that the bag had about 8 packets of Duck Sauce. At this point I'm horrified that the order is completely wrong. However the rest of my order was correct, so I double checked that I didn't mark the incorrect drink by mistake(through my order confirmation email). However this was not the case. The only thing I can really say in defense of Uncle Chen's is they do offer large portions for an okay price. However, with the other Chinese options around campus, I can't say I will continue giving them my business, and I certainly could not recommend them. read more

The food took 50 minutes to arrive and it was cold. Not worth it. www.psuwillnotorderhereagain.com

I got terrible food poisoning not even an hour after I ate their food. I ordered the sweet and sour chicken... yeah it wasn't so sweet the second time around. They offer large portions for a cheap price, but I'd definitely splurge the extra $5 just to make sure the food you order actually gets digested. read more

I have never had anything but a good experience with Uncle Chen's for nearly the last 10 years. Their General Tso's is the best. I have tried it at other restraurants here, in other cities, and even in another country and Uncle Chen's is the best. The only complaint I have ever had is that the General Tso's isn't spicy enough even when I order it extra hot. In addition their chicken wings are awesome, really nice and crispy. Their portions are nice and large and their prices are great and if you are picking up your food, they are so fast making it. Whenever I get a craving for General Tso's, Uncle Chen's is the only place I go. read more

I feel like a liar even giving them 1 star. Food was 20 minutes later than delivery time, when I called to see if driver was having an issue was told by phone person that there was "no way he could have delivered to our business on time". I recommended that they update their website to give people notice and was told, "never been a problem before." Gen Tso's dry a kindling and bits of something I am sure was not chicken, but hoping was burnt breading. Chicken and broc under cooked, over cooked and slimy all at the same time. Nasty lunch all around. read more

Awful service, dirty restaurant also be prepared to get your order wrong and have it delivered an hour late. but its a good place for cheap, hangover food read more

I was extremely disappointed, the rice was dry, cold and almost white and it was supposed to be Uncle Chen's fried rice. It was not cheap as previously suggested and it doesn't matter if lousy food is plentiful does it. The crab rangoon was missing the crab and the rangoon, fried dough really and the Lo Mein the same way, cold and dry. Maybe they had a shortage of soy sauce tonight. I mean increasing profit is fine but at least make it edible and hot. The egg roll had nothing in it, also dry. $27.00 dollars for crap. The only good thing was the Chinese donuts and plenty of fortune cookies. The dog enjoyed the rice though. Thumbs up from my dog. She now loves chinese food. They should serve a kennel. read more

Uncle Chen has the worst Chinese food I have ever had in my life. Having grown up in China and spent 7 years in the states, I have had a lot of Chinese food and I can confidently say "I have never ever anything worse than Uncle Chen's." It is not only bad food but also a huge rip off, the "seafood delight" which cost $20 is nothing more than a tiny piece of crab on top of a ton of vegetables. The "Ma-po's tofu" is so disgusting, I had to throw away the entire dish after it touched my lips. read more

Meh food if you go to the restaurant, I had been a regular customer because it was cheap and quick. I have ordered online a few times, and every time it has taken forever (almost 2 hours!) for delivery and the food was cold when it got here. The first time I assumed they were just extremely busy, but it has happened 3 or 4 times now. It's been at various times throughout the day too, so it's not that they are busy it's they are understaffed. I will no longer order from here, and I suggest you don't either. With the tremendous amount of college students looking for part time work, they should be able to find more delivery drivers and schedule enough for each day. read more

So first, I ordered 2 things (fried rice with chicken and another one except small and I got wings too) and they over charged me for another extra fried rice with vegetables small. so I paid for it bc I didn't want to start anything. So I thought trouble was over then when I open meal I saw gun, yea white chewed gum in my meal over in the rice. Was gross, not to order here again, rare it might happen to you but thisbis first time I ordered and got a horrible experience assuming disrespectful cook. For sure highly recommend prepare for bad service or something bad to happen and don't be surprised if something does happen. Thanks for reading read more

This place fucking blows. I tried to order food and ask about dietary restrictions and they were totally uncomplient. Piss on that.

Their food is no better than any other Chinese restaurant around here and their service is absolutely terrible. We ordered 2 dinners through Order Up at 6:14 pm. After waiting an hour, my husband called and the man answering the phone said the delivery driver was on their way and would be there shortly. He explained that the reason they were running late was because a promotion they were running and the weather. While it was raining, it was no more than a drizzle and the promotion they were running wasn't working for Order Up orders. It was 7:46 when the man arrived, and he didn't apologize or attempt to explain why he was so late. I asked him if we could have our food discounted or free due to the long wait, and he started walking away. I told him I wanted him to call his manager, and he did, saying into the phone "The people on ___ Ave want free food, hung up, then said "have a good night" as he walked away. No trying to talk to the customer at all. Being that we were starving and wanted our food, I gave in and paid for it. I will not be ordering from here again. read more

Twice in a row I have had complications with my order from this restaurant. The first time I ordered delivery and the restaurant called me after about half an hour saying that my food had been ready for pickup. I told them it was meant for delivery, they sent it out and let it slide. I gave them another chance and the second time the same thing happened so I brought it up. It turns out there may be an issue with order up and their system. I decided I would not eat there again and did not complain. When I then discovered that they had also gotten my order incorrect, I called them. A man answered and as I began to explain my situation I was interrupted by him asking, "what's your address." Mildly annoyed at this point, I asked him to wait until I explained my situation. He again interrupted me asking for my address and I decided to hang up. The service I received regarding both these orders was abysmal and I will not be eating here again. read more