Had an issue with my order. Fred went above and beyond to make sure my issue got resolved…read moreimmediately. He made sure to follow up with me to give me clear instructions how to proceed. Very easy. Thank you so much for your help!

Got an awesome deal on an adjustable bed frame and mattress. Salesman was very friendly, but…read moreappears to not know when the store opens. The problem came with the delivery. We were told to expect delivery between 8 and 9 am and a separate crew for set up at 10 am. Received a call from the delivery crew that the store does not open until 10 am so they would not be here until 11:30. How could the employees not know this?!? The set up guys called and I asked them to push back set up to noon. They said they had to cancel and I would need to reschedule them. Anyway. I called the store when they opened at 10 am and the employee there helped me a lot. Got the delivery done and the set up for later that day. It was a very stressful situation but all was well in the end. Just took all day instead of just the morning as we had planned

Brian is amazing!! He was acutely aware of my pain issues, and made sure the mattress I chose was…read moreperfect for my needs. He is patient, attentive, and knowledgeable about the products he represents. He didn't exert pressure on me to make a purchase. No other sales rep I've ever encountered can compare. Thank you, Brian, for making the purchase a pleasant one. Chris and Steven Spencer

Amazing selection of office chairs and home recliners at this location. The showroom is amazing and…read morethe staff are super helpful as well. It's a convenient location with ample parking nearby. The prices are on the Steep side, so be aware. They seem to offer great quality products and good warranties. Overall, I would highly recommend if you're in the market for a comfortable/ ergonomic office chair and / or home recliner.

We had an excellent experience at Chair King. Their selection of products, sales representatives…read moreand delivery personnel were all excellent. I would not hesitate to use them again. We had recently renovated a large outdoor porch and we were looking for new outdoor furniture with a lighter shade of blue cushions than the standard navy blue. It seemed like the vast majority of outdoor furniture was only available in the same standard neutral colors of navy and shades of beige. This was frustrating since we had something else in mind. We also needed the furniture to be comfortable, durable, and not so low to the ground that aging knees would complain when you needed to get up. Chair King came to the rescue. Although they had a lot of furniture in the neutral colors, we were also able to find a sofa, loveseat and chairs with pretty blue cushions made to fit our chosen furniture like we wanted. In addition to being durable, the furniture was comfortable and at a good height. The sales people were also excellent. There was no high pressure sales, just knowledgeable people that could answer your questions and lead you in the right direction. Douglas was our salesperson and he was great. He answered all our questions and explained the delivery service and fee. To have all the furniture delivered it was a flat fee of $199. This included, taking everything to the back porch, placing each piece of furniture where we directed, and unpacking all the cushions. This allowed us to check everything before they left to make sure it was in good condition. The delivery people were great. They gave us a heads up of when they would arrive, were courteous and professional. It was one of my best delivery experiences.

The customer service has been great. Douglas and Austin were extremely patient as S.O. and I…read morevacillated between two groups of furniture. They are very knowledgeable about their products also. Additionally, they called around to gather all the items we wanted from other location, warehouse etc. THEN the next day we decided to change from a loveseat to sofa which meant, in addition, more cushions and a different cover. One call later and all changes to the order were made and our delivery date remained the same. Based on my experience this far I am sure delivery will be just as good. For your outdoor furniture (and more) we highly recommend Chair King.

Thank you so much, Dreanna, for assisting us in getting the best mattress! Your professionalism,…read moreinformation and kindness was above & beyond our expectations. You are definitely a huge asset to Factory Mattress and it was a pleasure working with you. We love our new mattress and are very pleased!

As stated earlier, I cannot recommend this establishment. If you want your home to be defaced…read moreduring the delivery process, this is your dream company. Our front door was damaged during delivery, and management is firm in refusing to repair our door. This is bad optics on their part. What a shame. One word: KARMA.

I've been a customer of Ethan Allen for over a decade, mainly in California, but since most of my…read moreexperiences have been positive I decided to go to Ethan Allen in Austin for a somewhat complicated window covering solution. Since my master bedroom faces east, I get direct sun in the morning and needed blackout drapes. Also, I wanted some privacy during the day while still allowing natural light in. And lastly, I had used Ethan Allen for my window coverings in my master bedroom in California and wanted to try and match that fabric. I worked with one of the designers, Victoria, and she not only came up with a unique solution, but was able to come very close to the same fabric I had used back in California. I now have remotely controlled blackout drapes that I can open or close while still in bed, along with unique "roll up" Hunter Douglas shades that give me privacy from the homes down below me. I highly recommend this Ethan Allen location.

This Tempur-Pedic store is a bit hidden away in the Arboretum, but it's absolutely worth finding…read more We originally walked in just looking for a quick pillow for my wife, who's a side sleeper dealing with some neck issues. What started as a simple stop turned into a great experience. We walked out with four new pillows and even found an amazing deal on a few mattresses for our guest room, which we had been meaning to replace anyway. The real standout was the salesperson Will, He was incredibly knowledgeable and took the time to understand exactly what my wife needed. He was able to pinpoint the issue right away without any pressure or overselling, and guided us to the right products. It made the whole experience easy and surprisingly enjoyable. If you're looking for quality sleep products and actually want helpful guidance, this flagship store delivers. A hidden gem with excellent service.

Do Not order online through this company - If you wish to return anything - EVEN unopened items…read morethat were delivered within a day - They absolutely refuse... I have 4 different beds from this company and a ton of pillows and sheets --- Ordered 2 new pillows online and made a mistake and received pillows I didn't want. They absolutely refused to discuss - The email rep stated they consider matter closed and would not continue conversation... Due to this experience will be using Sealy in the future - its really too bad - they were 100% my favorite product

I have used this storage for a couple years and once your year is up they raise your rental fees by…read more33% every 6 months (really 5 months). My unit is in a HORRIBLE side of town with a LITERAL crack house next door but the rate increases happen every 5 to six months. I went from paying $55 (insurance included) and now pay $71 because they brought my rate down slightly with hardships, but next Nov it will be over $120 for a 6x10 in an awful area. Be sure you don't plan on keeping your things longterm because they screw you.

They double the rent on your unit after only a couple of months. Send you notifications by mail…read morewith no email or call. Horrible, predatory business practice- I could not discourage people enough from giving these people any business. Don't do it unless you're alright with being robbed.

DON'T DEAL WITH LL. The entire business model is stacked AGAINST THE CUSTOMER, so they cannot be…read moretrusted! They take your money up front, hire a third party to do the work, then insist there's no way for them to direct the contractor. You can call corporate numbers, but the regional mgr is supposed to manage the subcontract. The regional manager is based in Houston and is completely unreachable. Now they have my money for partial work that I didn't approve and never confirmed, and Tyler won't refund any of it because "it's he-said-she-said at this point" and it's "above him". So now I have to go deal with corporate and I don't trust anyone at this point. Tyler at this office is aggravating and useless once you sign the contract. He "doesn't have the authority" to reign in the contractor if you have a disagreement. His regional manager has completely ignored us refusing to contact me. I still have no contact for him. They cite quality, but rack up the miscellaneous work through sloppy, lazy workmanship. Everything he says is aggravating. If you don't know your contractual rights, you'll either overpay or be stuck with a half-done project. DO NOT ACCEPT A&A FLOORING AS YOUR CONTRACTOR. A&A flooring does whatever they feel like whether you like it or not. They change ordered a considerable amount of material that I was never able to confirm was delivered, and now LL won't refund the cost of the material I didn't want and never saw delivered. AND they won't refund the labor that I did not want because A&A picked up the extra material, so Tyler assumes it's in my floor!! Thank God I was able to fight and get Erika Sifuentes hired to finish the job. She's actually competent and professional. Their head installer even confirmed that the additional leveler AA demanded was incredibly excessive.

I couldn't be more happy with the service provided at the store on William cannon and 35. Not only…read morewas it the best quote that I received, the quality of materials was top notch. Although my order was slightly off when I received it. The team at the store worked diligently to correct the small issue. I will be back.