I had the best experience with Dolce! she walked me through the process and made great suggestions. she is knowledgeable and pleasant and very helpful! read more

Free day & so excited to stock up on products. First time at this store, excited to have a bigger store in the area. Usually go to the little Ulta in Target, who has great customer service. Also been to the one near El Segundo where I ended up getting so many fun things because customer service was so great. I was looking for a product, and could hear other shoppers being greeted by staff, offered assistance. In the store for 15-20 min & had to go to the cashier for help. Didn't have my product, which was fine, I can go to another Ulta or purchase Tarte online. After paying out, the lady at the front was so monotone saying "have a nice day" - zero care for customer service. Ultimately wouldn't return because of lack of customer service. Maybe other shoppers got better customer service because they were dressed nicer? Looked like they'd spend more money? I came in with no make up on, to try new things. Meh, hope staff learns to not judge & greet anyone that walks in. It goes a long way! 2 stars for a clean store - only positive! read more

Went in today & had the Absolute BEST SERVICE! While trying to decide on hair care products, Kim came up & was TREMENDOUS! She helped me navigate the world of hair care products that would be best for my specific needs. (I have several allergies & Eczema.) She also helped me pick some Clinque makeup products. She was so helpful! She deserves a RAISE! Thank You, Kim, for seeing me as a person not just a number. I will definitely come back & always ask for Kim read more

Ulta Beauty - Redken Acidic Grow Products Clinique Eye Products Unite Hair Mask - Cosmetics & Beauty Supply Near Me - Brea, California

Visited here about 2 days ago, Dulce was absolutely amazing! She helped me rediscover my favorite Clinique products and created a new makeup routine. She was knowledgeable, patient, and made the whole experience so enjoyable. Her recommendations were perfect, and I highly recommend her! I'll be back again soon read more

First time in this location. I walked in the store looking for one item. Store wasn't busy at all. I saw multiple associates who also saw me and made eye contact. Not once was I greeted or asked if I needed help finding anything. I walked the store still making an effort to find what came for. Left empty handed and disappointed in the lack of customer service: read more

First time visiting this Ulta location for a haircut w/Imelda. She did a phenomenal job, asked for a shoulder length layered haircut. When I style my own hair at home I usually do a blowout so I wanted that layered look w/volume & she delivered just that! My hair looks so much healthier, hands down the best haircut I ever received. She also styled & did a blowout on my hair so seeing the finished result, I was so happy! She did exactly what I asked for, the length and everything, didn't cut off more than I asked. Left with my hair feeling and looking great. She also gave me some good tips when styling my own hair at home. Would definitely recommend her for any of your styling hair needs and I will be seeing her again for all my future haircuts. Tysm Imelda! read more

I can't speak about the store but I can recommend Dejah from the beauty salon. She is amazing. She was kind enough to help me when i was wandering the hair product area. I loved her honest responses that I made a hair appearance. She was very flexible. When I went to my appt, I absolutely loved my hair and got a lot of compliments. read more

I am so happy I found Isabel,my curly hair specialist! Finding someone who truly understands curly hair is not easy, but from the moment I sat in her chair, I knew I was in good hands. If you have curly hair and are looking for someone in Orange County who truly understands curls, I highly recommend her. She is amazing! read more

I always love coming to Ulta, and this location was amazing! The staff was super sweet and made the whole process--from check-in to redeeming my birthday gift--so easy. The salon is clean, girly, and fun My stylist gave me exactly what I wanted--I left feeling pretty and pampered! Just a heads-up: color starts at $105 (non-elite stylist), and extras like bangs, fun tones, or two-tone color can be an additional $11-$50. Also, they have a new policy--round brush blowouts are now considered a hairstyle and are charged separately. I didn't know this, so now you do #UltaGlow #BeautyTips read more

Ulta Beauty - Blue black all p we hair color - Cosmetics & Beauty Supply Near Me - Brea, California

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Ulta Beauty *August 16, 2025 *1pm- Saturday *4.5 Stars Environment: *Large Parking Lot *Large Variety of Products I stopped by with my sister after running a few errands while looking for some products for our mom. Even though we didn't find exactly what we were looking for, we still enjoyed browsing through the store's wide selection. There's a great variety of brands and products, and it's easy to navigate. We were surprised at the amount of Korean skin care available. Overall, it's a convenient and well-stocked spot that I'll definitely keep in mind for future visits. read more

I had such a great experience today I had to come on and share. My foundation hasn't been matching me and I've tried multiple products that just haven't worked. It's overwhelming to try and find a new foundation and color match. I usually get a quick answer when I ask an advisor and don't feel confident in what I'm buying. Today was different. I went in with my daughter and the first person that asked if I needed help was Robbin. I told her what I was looking for and she immediately jumped in and started helping me. She listened to me and I felt so at ease with her. Here I thought I was going in to spend ~$60 but ended up checking out at ~$300. All because she spent 15 mins with me..I ended up buying foundation, mineral powder, brow pencil, primer, and blush. I came home and immediately did my makeup and feel the best I have in years. Thank you, Robbin! read more

This review is for Nadia. She assisted me today I went in because I wanted to test out a perfume I heard about online. She was very friendly and helpful. I rarely go into stores in person since I do most of my shopping online. It's good to know good customer service still exists. read more

I came in to get some beauty supplies that ran out. I felt like maybe today is a self care day. I really like this location, they have what I need and all the people working here are so friendly. Barbie is the one who rang me up she was so sweet I asked her a couple of questions and she answered them for me. Don't you love when you get greeted with a smile? I do it makes the whole shopping experience so much better! Thank you so much for always having smiles and friendly service. I recommend this location it is clean they have upfront parking I usually park in handicap so I don't have to walk far. They have enough parking and i like the check out counter being in the middle of the store. I will be back again soon! I got nail polish I saw they had Hello Kitty polish and I really needed to paint my nails it's been such a long time. So when I saw it's Hello Kitty's 50th anniversary I had to support, who doesn't love hello kitty? I got a few really pretty colors. The red and this other one in a pack of two. Have a beautiful day :) Aloha read more

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Felt stereotyped today while shopping at this store. It seemed like I was being watched the whole time, which made the experience uncomfortable. I almost didn't purchase anything because of that feeling, but I still went ahead and bought a perfume I wanted since they did not have the color match I needed for my Clinique foundation. read more

Stopped the new Brea Ulta Beauty to pick up a few items. The store was nice and clean. It wasn't super busy for a Sunday afternoon. No one greeted us, but the employee at the register was friendly. Store looked fully stocked. The AC seemed to be working more towards the front of the store than the back. I didn't have any issues finding my Good Molecules instant cleansing balm, Hero Mighty eye patches, and Touchland hand sanitizer. read more

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Ilanka always does a great job, I have been with her for over 20 years and a lot of people don't know she is also a teacher and taught many talented people how to do hair! read more

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This location is located in the same plaza as Michael's and Nordies Rack on Imperial Hwy store is kept clean and displays are organized. The testers are clean too, not gunky and old. Side note: never try the testers on your face, swatch on the back side hands and immediately clean off with make-up remover and alcohol. Staff is plenty, typically roaming the store inquiring if help is needed. The middle section features an area for make overs and such. Best place in the entire store in terms of lighting. Most days they have more than one associate on the registers. Today however (12/11/24, 1pm-ish) there was only one gal working the registers. She ended up answering an incoming phone call while several folks were waiting in line to check out. The associate walked away from the register to help whomever it was on the phone, and didn't call got back up. Within 5 minutes that line increased by 3 more ladies and one of the guests at the front of the line voiced her frustration. I decided to walk out of line and put my items back for another day. It was obvious there were going to be irate customers, my timer was running out and tbh didn't want to waste any more time waiting in line. As I walked out, as previously mentioned, there were plenty of staff roaming around checking on the shoppers. It would have been nice if they walked right over to the registers and supported the guests in line instead. It's managements responsibility to understand the lunch time traffic flow, seasonal shoppers and be prepared to have more than one associate on the registers. read more

My daughter had a 2:30 appointment, and we arrived early at 2:20 since it was a surprise for her. We waited until 2:35 before being told the stylist had left early due to an emergency. I was supposed to get a call, but no one contacted me. I even left work early for this. Really disappointing and poor communication. read more

I always have the best experience with Ilanka!!I cannot recommend her more! I had my hair previously dyed too blonde and she fixed my hair! Ever since then I have gone back to her even now that I live in San Diego!! She does the best work and has the best energy!!! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Brea, California

Even though I held up the line during the holidays, Rochelle was extremely patient and helpful when my app wasn't working. She explained everything throughly and made my day. Thanks for a great experience at Ulta! read more

i don't write reviews often but just wanted to write about how kind rochelle was to me. when other staff members dismissed me and said something wouldn't be possible to do, rochelle took the extra time to do it for me. thank you rochelle! read more

I came in to claim my birthday gift and had a pretty frustrating experience. The associate helping me asked to see the email for the offer. I politely asked if she could just look up my account using my phone number instead, but she said no and insisted it had to be the email. I've been to multiple Ulta locations before and have never been required to show the actual email. What made it even more frustrating was as my boyfriend and I were leaving, he mentioned that when he claimed his birthday gift a couple months ago, they didn't ask him for an email at all. So I'm not sure if this is a new policy but it definitely felt inconvenient and a bit unfair. read more

I guess manager got back to me from this location left me a message but really what can they do this stylist or fake stylist doesn't work there anymore and she ruined my hair I am no longer able to get highlights since it's dry and can't hold color even my stylist I go to for 3 years says there's nothing that can be done... This person now works in Brea close to the target on birch her name is Alicia she's blonde and she reminds u of chrissy on threes company beware of this person she's a fake read more

Ulta Beauty - See how green and dry it looks.. Never had this issue EVER!!until I went to Brea Ulta - Cosmetics & Beauty Supply Near Me - Brea, California

Covering the number, asked if she had anything to help she gave us a penny it was not working . Asked her to help with this again, she could clearly see the struggle!she did reluctantly, not saying a word no smile so awkward. It took much longer than it should have. She made the experience uncomfortable and so not a friendly experience! We'll shop at other locations read more

I normally don't write reviews but I had the worst haircut here last week. I booked for a bob with medium wispy curtain bangs with Ilanka. I showed her my inspo multiple times and kept reiterating that I was looking for my cut to be all one length and to not do short bangs so you may be able to imagine my surprise when we were almost done with the cut and she went back in to add "more layers." She cut the back of my hair so short and left my fronts long -- my left side is literally longer than my right side. Mind you I asked for one length!! She kept reassuring me that it was for texture but I can see my hair is all choppy in the back and about 1-2 inches shorter than my front. She gave me full on bangs too and I seriously started to cry in the chair. I'm so traumatized from this experience and from her gaslighting me saying that this is what I asked for. It is indeed NOT what I asked for AT ALL, this cut is hideous. I've gone to other salons after this and asked if they can fix it but they don't even want to touch it and asked me to grow it out. They also confirmed to me that one side is longer, back is shorter, etc. They couldn't believe a salon did this!! I'm beyond disappointed in my stylist and the outcome. The only thing that helped my bangs was another stylist Alice helping blend my bangs out that day. Never getting my hair done here again I feel so ugly and traumatized lol. read more

I was styled my Imelda. She gave wonderful customer service! I got a curly cut from her and she did a wonderful job. I walked super happy and satisfied withy results. She gave me some layers and even defined my curls for me. Would definitely recommend going to her if you have curly hair! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Brea, California

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I am extremely disappointed with my experience at this salon. I booked an appointment for 12:00 PM and was not seen until 1:30 PM. To make matters worse, I wasn't even seen by the person I originally booked with. After arriving on time, I was left sitting and waiting for 45 minutes before a staff member even acknowledged me. The "manager" was unhelpful and unprofessional instead of resolving the issue, she sent over the stylist I had booked with just to explain all the reasons why she couldn't do my brows. I had an important event that day and specifically scheduled this appointment in advance to be prepared. Because of the excessive wait, I even missed an important phone call. To top it all off, my eyebrows are not laminated at all. The stylist who ended up doing them clearly did not know what she was doing. There is absolutely no visible lamination not even in the slightest. I paid for a service I simply did not receive. This was a complete waste of time and money. The lack of professionalism and poor quality of service is unacceptable. I would not recommend this place to anyone. If it was possible to give 0 stars I would. read more

Hair by Claudia! Came in with bright pink hair and love my new hair color. Her work was very thorough and I really appreciate her taking her time throughout the process to make sure that my hair color was evenly applied and covered. Thank you so much read more

Ulta Beauty - Hair by claudia - Cosmetics & Beauty Supply Near Me - Brea, California

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First time picking up product at this location. I was in line for over 5 minutes while these two incompetent employees kept looking down working on their inventory/merchandise. No good evening, how may I help you or anything worth defining as customer service, which begs the question: Why are you both working at the front counter? If you're doing inventory and you're too busy to greet or acknowledge a customer then go to the back and wipe that nasty arrogant look off your face. Towards the end, the greeter, a tall blond girl with a nice attitude was willing to pick up my product and hand it over to me. One of the incompetent workers was condescending enough to finally tell me "thanks for waiting." I was biting my tongue SO HARD avoid to telling her "f**k you* WILL NEVER RETURN HERE AND IF I DO, I WONT BE AS PATIENT OR NICE AS I WAS TODAY. read more

Katy the store mgr was so warm friendly and knowledgeable! I was able to pick out my moisturizer with ease and now love Ulta thx

I feel mixed, as the location is great and convenient - definitely needed for the area. However, it seems like they still have some kinks to work out. I've visited a few times and often have to wait a long time for an associate to come to the cash register, despite no one else really being in the store. Nonetheless, still prefer Ulta over other beauty supply stores, so glad they're here! read more

Over rated, I stood in line for over half an hour while the workers were gossiping with the customers so annoying with a huge line. I got places to be. read more

Imelda (hair stylist @ Ulta) is one of the best! She is excellent always at her work. Love the outcome of my hair every single time !

Came in for a make up appointment with Claudia. She did an amazing job on my make up. Definitely will be coming back again.

Went in for a haircut with Claudia and was not disappointed. She did an amazing job and left my hair feeling healthy and shiny. Will definitely go back to her. read more

I have been a loyal customer of hair stylist Imelda at your Brea location. I can't say enough about Imelda's expertise and service. I always feel welcomed and at ease. I know I will walk out with a great cut, color, style, and look! I appreciate her attention to detail, and I always get so many compliments on my hair after my appointments. Thank you! Angie read more

Ya, this place is not it if you want some good customer service. It was so disappointing. I always feel so overwhelmed when it comes to makeup and makeup stores so I was hoping I'd be able to get some help from an employee. Most of the time places like these are very helpful and seek customers (let's be honest, so they can get their commission, which I'm totally okay with, if they help me out) but nope! Not here. There were 2 employees too busy having a conversation about their age gap while stocking items to even notice their customers. The cashier Merina was so blah like she didn't want to work there and giving off "I hate my job" vibes. Also, you honestly can't tell who is an employee there or a customer, so seeking them out was a real challenge. Beside the absence of customer service, the store in general is very clean and well-stocked, with an assortment of products and clean testers. read more

I've been cutting my hair with Imelda for 10 plus years and she's amazing! I have long curly hair and every time I get it cut and styled with her, my hair seems to revive and I get so many compliments. I love that she keeps up with the hair trends too. she always knows what to do with my hair and always recommends me the best product. Can't wait to go back soon! read more

I had my brows laminated by Danisha last night. She is so sweet and I felt like I was visiting with a friend. Several of her co-workers stopped by to chat with me, and we all shared our love of dogs. I had a great time, and I love what Danisha did with my brows. Ulta Ladies, you are all a treat to be around. Thanks for a fun experience! read more

Love it xitaly did my hair she took her time and did a great job will come back definitely get your hair done