UGG Australia at Desert Hills Premium Outlets is one of those stores I always wander into knowing exactly what I'm going to find, and somehow still enjoying it every time. The men's inventory is pretty standard, but honestly that's part of the appeal since UGG knows what it does well and sticks to it. Everything is comfortable, familiar, and unapologetically cozy, which explains why these boots never really go out of style. I like being able to browse without overthinking it and knowing the quality is going to be solid. Iconic might be overused, but in this case it fits, because there's a reason UGGs keep showing up winter after winter. UGG Australia is a dependable stop when comfort is the priority and trends can take the day off. read more

Ugg Australia - Shoe Stores Near Me - Cabazon, California

This was a great store! Check out the clearance center. I got a pair of Uggs for less than $30 with their discounts! This is a great store to try on newer styles of Uggs and see if you like them before you purchase them. I tried a few of the newer platform styles and found that I really don't like them and they just don't look great on me, so I now know not to purchase them. The people working here were very nice, helpful, and friendly. It was a great shopping experience. Will definitely return to this store. read more

Ugg Australia - Shoe Stores Near Me - Cabazon, California

It seems that they increase their prices when they label the item as a clearance. I chose the Classic Mini Alpine shoe that had the original sticker price of $180 on the bottom of the shoe. Then the box had a yellow sticker with the price of $250 and on clearance for 70% off. But it's a little weird that the original price of the shoe is increased to then mark it down. Mind you, online everywhere I've looked this shoe has an original price of $180. Any input would be appreciated. read more

Ugg Australia - UGG Classic Mini Alpine Lace Boot at UGG Outlet Desert Hills Premium Outlets - Shoe Stores Near Me - Cabazon, California

Ordered a pair of boots on December 6th, never received them. Called customer service made me wait 40 minutes and never resolved the issue, called back and getting the runaround with the issue still not resolved. read more

This is by far the worst service at any store. There are 4-5 of them hanging around the register chatting and none of them are remotely interested in helping me finding a size. The altitude is rude as hell when I check for prices.. By the way, there are total of 3 customers inside the shop. UGG, do better read more

When I discovered a product defect in a pair of UGG house slippers that my wife gifted me with, I contacted the UGG outlet store in Cabazon to discuss options for replacement. Long story short: Malia, a sales staff member, and Ashley, the shift manager, were extremely helpful and supportive. It was not necessary to bicker with them. Ashley recognized the problem, and immediately set about the business of making it right. She went above and beyond what is common in retail environments these days, and made sure that I was satisfied. For this I am grateful. While I was completing this transaction, my wife was busy with Malia, getting the right fit on a couple of pairs of shoes that interested her. Malia made sure that all went well there. We came into the store apprehensive, and left happy.....and with some new shoes. read more

I got some boots for $50 when it was originally $175! The store adhered to the strict guidelines of COVID19, by having everyone wear masks, having plastic guards up by the cashiers and also sanitizing the register area after every transaction. read more

Bobby helped me at this Ugg store. I am very happy with my purchase and he explained how to clean and maintain my new Uggs. The store was very clean and I loved that they had so many styles to choose from. Everyone one there was very nice and made me and my husband feel welcomed. read more

Ugg Australia - Shoe Stores Near Me - Cabazon, California

The staff was so great especially tatianna & she encouraged me to look at the clearance rack and I came back with stuff I wouldn't have originally got and I'm so happy I did! She is an amazing worker!! read more

Came into the store to buy some new booties today. Went to the counter to ask the sales lady the final price for the boots i want and i was subjected to a very rude attitude. Immediately returned the item to the display and went straight outside. Very rude person like ugh!! ‍ went to clarks next door and bought 2 pairs of booties. Guess i have to buy my UGG's at QVC read more

My girlfriend and I came here a few days ago on Black Friday. We were standing in line, an old lady show up and stand in front of us. After about 10-15 minutes, the line started to move, the old lady took the people in front of us in, then turn around and told us they were closed?! What??! But we were in line?!!! I am not sure if this is a Racist thing that we are Asian, because I really feel offended. read more

Sales associate was incredibly rude to us. As the only customers in the store, we were expecting to be treated better. This sales employee approached us and rudely told us that their store "was not a waiting room", simply because we wanted to sit down and rest for a minute. Mind you, THERE WAS NO ONE ELSE IN THE STORE. Never coming back again. read more

Wonderful sales person! So helpful! Scored at UGG! Got the last pair of slip on tenny's!! Will be back!!

I was just assisted by Kenya, a wonderful UGG sales associate, over the phone. I let her know that I was looking for a few pairs of shoes that I saw over the weekend at the Citadel Outlet in Commerce (but Citadel didn't have my small shoe size nor did they offer to search other locations for me). Kenya on the other hand, was very helpful, patient, and kind ... and was able to track down all the shoes for me at the Cabazon store. The shoes are being are being shipped to my home. Thank you so much for the excellent customer service Kenya !!! read more

I believe her name was Kathy. She went above and beyond to help us. Thank you so much! We appreciate you!

The classics are not discounted, but every thing else is and if you like their regular shoes, then this place is great. I love their high heels. Customer service is great too. read more

They had great deals! Specially (BUY One Get One 50%OFF). Which are already on special. They had great customer service and Sergio helped us checking very nice and very helpful. read more

Today my boyfriend and I stopped in to look for the specific Classic Cardy style boot. Unfortunately, they didn't have it. I really wanted a new pair of black boots so I was settling on a pair of classic tall boots. The associate, Curtis, who was assisting us went out of his way to see if there was any way we could get the Cardy boot. To my surprise, the manager said he would drive to the warehouse that was a half hour away to get a pair!!! I was shocked!!! Never in my life have I experienced such outstanding customer service. Especially at such a huge corporation. This is now my 3rd pair of Uggs and it is definitely my favorite. Thank you Curtis, the manager, and the rest of the team. I am humbled by the service I received today. read more