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    UCLA Gastroenterology

    2.3 (10 reviews)
    Open 6:15 am - 4:30 pm
    Updated 2 months ago

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    Richard A. Kuritzkes, MD - Richard Kuritzkes, MD

    Richard A. Kuritzkes, MD

    3.0(45 reviews)
    2.2 mi

    This clown was shopping on Amazon asking another member of the staff advice on purchasing a CPU…read more Right in the operating room. Right in front of me. In front of all the staff. Right before he was going to perform a colonoscopy. I had to fight his miserable office to get my results. When I called him out on him shopping on Amazon instead of actually focusing on his job, this clown doubled down: he told me he was not "shopping" and he watches videos and news between procedures. SMH I'm so sorry your patients are so boring and unimportant that you have to shop in between operations.

    My husband and I both had colonoscopies done by Dr. Kuritzkes in the past (10 and 5 years ago…read morerespectively). We were both very happy with Dr. Kuritzkes, his staff, the facility, the ease of everything, etc. Sadly, all of that has changed, and NOT for the better!!!! My husband was due for his colonoscopy again. He called the office and ended up speaking to someone in - I kid you NOT - India! They have a third world country answering service that doesn't speak understandable English. So then I tried calling...same thing. I tried calling at different times and you get a computer message that the voicemail is full so you can't leave a message. No one ever answers the phone. If you call the surgical center, they give you the office phone number you already tried calling. At some point, after numerous attempts, the hubs got ahold of someone and set up a consultation appt. He was sent a draconian amount of crap to fill out online and was super irritated about that. His consult appt was fine, and they told him he needed to get an EKG from his regular dr first. They also couldn't find the pharmacy - CVS for fucksake - even though we gave them the address and phone number. He called his doctor and told them about the EKG and they said, we can't just do an EKG without some specific order or reason, so THEY tried to call Kuritzkes' office and called us back and said, we can't get through to any live person or voicemail. I said, absolutely NOT. We are not having surgical procedures done with a facility and/or doctor whose office is literally impossible to communicate with. How do you even get your results or ask questions, or get things sent from them to your dr etc., if you need to? Newsflash - you can't. So, we decided to find another place to get our procedures handled. Funny thing was, he couldn't even cancel his procedure because he couldn't get ahold of anyone! He finally had to call the Burbank office, and they had to actually TRANSFER the call to the SCV office because they also couldn't get through when they tried to call there. That was how he canceled his procedure. It's really sad that it's devolved into whatever it is now.

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    Richard A. Kuritzkes, MD
    Richard A. Kuritzkes, MD - Dreadful scope, u be nice.......

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    Dreadful scope, u be nice.......

    Henry A Fisher, MD - This was taken at 11:30 the time my apt was booked

    Henry A Fisher, MD

    3.7(30 reviews)
    2.2 mi

    While I debated keeping my experience with Dr. Fisher and his staff to myself, I ultimately feel…read morecompelled to share it in hopes of sparing others the long and deeply frustrating experience I've had over the past several months. I first came to Dr. Fisher's office in mid-October with a handful of symptoms/issues. An exam was performed on-site, and, instead of discussing the findings or outlining a clear plan, his nurse practitioner simply asked, "Do you want a colonoscopy?"--without explaining whether my symptoms actually warranted such an invasive procedure. Wanting to be cautious and trusting that this would provide clarity, I agreed. On the day of the procedure, I was shocked by Dr. Fisher's bedside manner (or lack thereof). GI issues are inherently uncomfortable and vulnerable to discuss, and he made no effort to create a sense of ease or reassurance. When results came back, he left me a very brief voicemail stating everything looked "fine," with no explanation or context. This was baffling, as I continued to experience clear symptoms/issues--some of which had been observed during my initial exam. When I called back seeking clarification, I was met with irritation rather than concern. Attempting to schedule a follow-up only reinforced the sense that I was an inconvenience rather than a patient seeking care. When I had that follow-up appointment, Dr. Fisher could not get me out of there quick enough. The only marginally helpful recommendation he made over the past several months was for me to take a SIBO breath test, which came back positive with very high hydrogen levels. Unfortunately, any value in that diagnosis was undermined when he prescribed antibiotics costing $3,000 that are not covered by my insurance. What followed was weeks of back-and-forth with his office, repeatedly being told they "knew how to get it covered," then that they didn't, again and again, until I finally pushed hard enough to receive samples from the manufacturer. Seems like that could (and should) have been resolved far earlier. Ultimately, I never received a comprehensive treatment plan from Dr. Fisher, nor did I experience any real proactivity in my care. Despite repeatedly requesting additional testing in the absence of any alternative diagnoses, I am still left without a clear understanding of what caused my initial symptoms or how they should be properly treated. As for Dr. Fisher's staff, they are largely unresponsive and when they do decide to answer the phone, unhelpful. I strongly urge anyone seeking GI care to find another gastroenterologist--one who demonstrates even a baseline level of empathy, communication, and interest in their patients' outcomes.

    There is no question Dr. Fisher has good bedside manner and is a great physician. The problem is…read morehis staff used the line that many doctors use: "He's running late" They COULD have called and said come in 45 minutes later... If you have nothing to do for an hour, I suggest showing up at your appt. time. If you value your time or are responsible to other people, perhaps someone else might do as well. As Gen. Kelly said: "if you're on time, you're late"

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    David S Schulman, MD - David S Schulman, MD

    David S Schulman, MD

    3.7(3 reviews)
    2.2 mi

    This place has by far the most unprofessional getto staff I've ever encountered. A woman Named…read moreHeather who wouldn't let me get a word is. Told me "I'm making sure no ones trying to screw you" she said this to me after i asked if she even knew what I was calling about before cutting me off . After I called her out for saying such a thing. she just puts me on hold. Then a woman named Ana picks up. Who's not any better at her job then Heather. I ask her what's the woman's name that I just spoke too. She says hold on and puts me on hold. As to find out if she should tell me her name. Comes back and tells me Her name was Heather. Who knows if this is really her name. I tell Ana I called at 9am regarding my test results for a procedure done 3 weeks ago. I was told that they would call me back to find out what's happening because it should only take 7 to 10 days. I followed up at 2pm and now Ana states that she never spoke to me. And she states that she was the only one taking calls that morning. This the type of staff this place has? So I told her. That I have a outgoing call to this exact number and durations 7 min. So I'm lying? She starts to go into how rude I'm being and just puts me on hold. I have to hang up call back and she picks up just puts me on hold. Comes back says sorry I can't find the manager. I never had an issue trying to speak to someone with some type of professionalism in a doctors office before. Somehow I can't reach a nurse, doctor or a manager to give me an update on what happened with a test that was done 3 weeks ago. The doctors amazing but the staff couldn't be any less qualified to work with patience. I've had better customer service at mc Donald's. Heather is particular has 0 class Saying "screw you" to a patient.

    Dr. David Schulman is one of the most talented, caring, thoughtful human beings on earth. This man…read moresaved my life in many ways, I've been working with him and his staff for years. He is on top of every new medication or procedure that comes out of his medical field. He has time for all your questions and concerns, he always spends as much time as you need, even if it goes over your appointment time. I thank him from the bottom of my heart for saving my life. His staff, nurses and back office workers are second to none. His nurses have become like family, and Dr. Schulman has become a part of my life, like a brother.

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    David S Schulman, MD
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    UCLA Gastroenterology - gastroenterologist - Updated May 2026

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